Customer reviews of Petit-Fernand

I am still waiting for the product, when I was initially told that I would have it in 72 hours and then I was told 3 to 10 working days. I am still waiting after more than three weeks of ordering. It's a shame, hopefully it will arrive by Christmas, and I wanted it for the start of our children's school. Last year the same thing happened and we fell again trusting you.

I still haven't received my parcel, dated August 30, 2023, even though it's now September 16, so I can't comment favorably on my experience !!!!

Very disappointed by the manufacturing time. It was noted 2 working days and the delivery took more than a week. However, I was very satisfied with the products.

Sending of the parcel not received whereas two days before I received that of my daughter I telephoned one was to send to me the parcel under 48 hour 1 week after tourjour no parcel for my fis

The water bottle I ordered lets the water out. My son's bag was completely wet on the first day of school? Update: They will send me a new water bottle. The customer service is very good, they quickly solved the problem.

I have not received my order yet

I take labels every year, so I'm always happy with them, they hold up well. I'm just disappointed with the Christmas stickers because they're expensive for what they are. And I didn't choose the right color for the text on the website. It looked good but in real life you can't see the name very well, which is a shame. As for the quality, nothing to say.

Despite several messages sent to find out when I would receive my order. It arrived two weeks later or more. Then when I realized that I was mistaken on a number, it told me that my order was sent but I received it on a week after ??. Disappointed because my previous orders went very well.

2 orders. Both never arrived. The refund was made quickly. We will certainly not order there again. Very disappointing.

Order arrived after one month and that only because I phoned to see what happened with my order...if not I would have received nothing.

Part of the delivery (the address labels) were simply not delivered although they were confirmed in the AB.

The stickers are in themselves, like writing and color quality, but they can not stick well on pens for that I have deducted a star. In addition to the package I had ordered 60x2 (for 2 children) mini stickers for pens but instead of minis larger ones arrived. Unfortunately, the delivery time is quite long (10 days) that did not suit me at all, for that I also deduct a star. it would be nice if it was visible before purchasing now I have complained about these defects and it also came immediately a feedback. They are sending me stickers again at their expense and I hope that they stick well this time. I also liked the fact that they stapled it together as a booklet and described how to use it. All the stickers are waterproof. I have often washed the lunch boxes and bottles in the dishwasher and am satisfied. As a gift, they included their own logo as a sticker and lots of other colorful stickers. My boy was delighted and immediately decorated his lunch box with them. I can't fault the price because everything is expensive at the moment. Thank you dear Esistmeins team

Extremely disappointed. Please leave. Order placed on August 28. Still waiting for my parcel. Indicated delivered on the site, but nothing in the mailbox. No response from customer service apart from an automatic e-mail. Really, go the other way.

Lovely Stickers but doesn't stick well. Some of my daughters stickers are falling out already!

The order never arrived and they have not responded to my emails requesting a refund.

It has taken more than three weeks to arrive

When choosing the shipping method it did not indicate that express shipping was almost 10. You didn't see it until after you paid in full. So, it almost cost as much for shipping as it did for the stickers.

The order did not arrive and I had to request a refund.

I still have not received the tags. I have contacted customer service because I paid for tracking that is not showing and have not heard back.

So the standard delivery failed by 8 days more than stated. The after-shipment service worked well.

The labels keep peeling off clothing

DONT ORDER OF THIS WEBSITE!! Didn't receive my order and is impossible to get a response from emails shocking service clearly a scam and will be taking this further

Poor quality labels, they peel off after 1/2 washes. I lost time and money. Catastrophic experience

The labels don't take the hexagonal shape of the pencils and end up peeling off. I used to order from a competitor's site and their labels take the shape well and don't come off. The C mon etiquette labels come off the object and stick together in my son's pencil case. Very disappointed.

After almost a month waiting, I have not received the order, which is supposed to have been sent twice.... When I ask for explanations they only tell me that they have no idea what has happened... lousy customer service and no ability to solve the problems they cause the customer....

So the labels are perfect, no worries on the site, it's easy, but I asked for delivery in 24 hours and paid 950 for delivery in 24 hours, and I waited 4 days for delivery, so not very cool, but they did what was necessary very quickly. I'd still recommend them because the clothing labels are objects.... Good help for back-to-school

After several weeks of waiting, I still haven't received anything.

I have not received my order. I have tried to contact customer services and have not received any response. I have requested my items to be sent or a refund.

Bad quality! They came off after a wash. Product is overrated.

I ordered the labels on August 29th and still have not received anything. I contacted them, they replied saying I could choose whether they would re-release the order or reimburse me, I replied and I'm still waiting I needed the labels for the beginning of September for my two children and I haven't been able to label anything. They could advise actual delivery times. A pity because I have bought from you before and I really like your products.

Paying for express delivery only to receive the parcel a week later doesn't put you in a good mood Thermal labels don't stick I wouldn't recommend it

They sent me exactly half the number of stickers I ordered from each pack. I ordered 2 packs of 50 units and they sent 25 units, and the last one was a pack of 60 and they only sent 30 units.

I ordered my parcel more than 3 weeks ago and it's still not delivered.

Purchase with delivery in 24h included Saturday, but not respected. So in the end I had to do without. And a customer service that does not respond to messages.

The gourds are beautiful but not delivered in 5 working days as advertised on the site. Annoying when you don't have the gift for the big day. The package was opened but nothing was missing.

Order placed on August 18 and, after almost a month, only one product arrived! Excessively slow shipping and bad service.

I still haven't received my labels! How can I let you know what I think?

I bought a water bottle for my daughter. I'm very disappointed, it's really heavy and the cap is impossible for a child to open. 22 e for not using it. What a shame!

I placed the order on August 29,they say that the labels are sent in 48h.they were sent on the 4th and arrived on September 12.it seems to me a long time 2 weeks to receive some stickers.I will not repeat,besides I had to call a 902,I left a message on the answering machine and no one contacted me.The quality of the labels at least is good,but the girl started school with everything unlabeled.

I have not received my order