Customer reviews of Petit-Fernand

The stickers after two weeks did not arrive and I was refunded everything.

The delivery took a while.

Order has not arrived

Long processing times

The stickers are far too big and don't really hold

Horrific. Paid for name labels that never arrived. Was told they'd been shipped but never received an email to this effect. Slow customer service response and have now stopped responding, despite having taken my money and not provided the goods. Avoid!

I have not yet been delivered the products ordered on August 17, 2023

Most came off on the first wash?!

Unfortunately, I don't like the iron-on labels. The selection that was made on the homepage was not implemented as selected, so I now have labels that I didn't want. But maybe I made a mistake when I entered them. Apart from that, I found the delivery time of over two weeks too long for the price, so the product arrived later than required. The labels only fulfill their purpose to a limited extent when ironed on. However, customer service proved to be very friendly and accommodating and a solution was offered.

Terrible customer service until today no feedback received Order has not arrived until today But nobody cares either Thanks for nothing 30 for the garbage can NEVER AGAIN !!!!

Poor doesn't stick

Took a long time to arrive, the stick on stickers aren't great and peel easily.

Get these every year and never had a problem with them however this year the arrived way after the date time and applied them as usual but the are all stuck inside my washing machine now for some reason. Customer services were amazing when they didn't arrive

Re-order sent again still not received my daughters already back at school I've tried to contact you petit-Ferdinand however no reply.

I haven't received my order and it's been more than 3 weeks

Goods have not arrived

Labels lifted in 1st week

Quite a long delivery time.

Site was easy to use, products look great but don't last long at all.

Never received my order!

I have not received !!!!

Package has not arrived

Order received quickly. The choice of colors and symbols is correct and the creation quick. Very disappointed with the mini labels for pencils which don't hold on to the pencils and markers (the long edges come off if the pencils aren't big), I had to add tape to each label which was a real pain!

I placed the order on Aug. 17 and it never arrived, they sent back at their expense a second order on Aug. 30 and that too never arrived I was hoping to receive it before day 11 now my child starts school and I don't have the labels for the uniforms

Ordered in August. Still not arrived last week so messaged with my order number. They reply to ask if it's the correct address. It was a complete different name and address to my address somewhere in Kettering.my order confirmation email states my correct address. I tell them it's incorrect and let them know my order confirmation shows my name and address. They then begin to call me Cara (wrong name after I've told them my name is Leanne) which was the name who lives at the address they have written down incorrectly. I still have no order and nobody is helping. I want my money back and will purchase elsewhere. ! I have emailed and called please take a look at your emails I've left three now ! Contacted on social media also but no reply. My daughters are at school one just started secondary school and we have no labels In Clothing and no reply to my emails to send me what I've purchased!

Stickers do not stick to simple pens. Other brands hold better and do not come off after 1 day. Shoe stickers, on the other hand, hold quite well.

Completely wrong order

Labels not arrived 2 messages: Automatic response then response with waiting for the deadline with the post office .... yet with indication of delivery. I'm waiting for the rest

I am surprised that when you get the labels is when they warn that it is better to put them on the label and not on the clothes because they can peel off with washing. Otherwise everything is fine.

The service was good, product arrived quickly.

Order took a long time to arrive

Order never arrived!!!!!! I have been waiting for more than a month

Last year the same thing happened the shipping is lousy, the quality of the stickers is good but the shipping is not recommended at all, the stickers will arrive in November.

The labels are very pretty and practical. My daughter was delighted, but none of the labels held up in the wash. Very disappointing!

I complained about ordered goods and got one, actually two stupid answers.

Too long delivery time. They do not comply with the periods marked by them. I placed an order on 8/21/08 and today 8/09 it still hasn't arrived. I wrote an email and they have not even answered my questions. I think the delivery time is excessive because I will no longer be able to use it for this course. I do not recommend it

Positive the quality of the labels, as negative that I placed my order in the month of July and just today September 8 I had them in my mailbox. I think they should stop working with the post office or give some alternative mailing option even if you have to pay separately. Correos is not competent and it makes you guys look bad.

Placed an order which took about a week to arrive. Order arrived and had another child's names in the labels (GDPR breach?!?). I emailed instantly and was told they would send a replacement out free of charge, as if they were doing me a favour!!!. The next order also took a week to arrive and arrived after my children had already started back at school and I had had to purchase more labels from another supplier. I have been ordering from Petit-Ferdinand for 5 years and have always highly recommended the company to others. I feel like this experience has left a bitter taste in my mouth and I can't imagine ordering with them again in future or recommending them to others. Such a shame!!!!

Hello, I placed my first order on your site on August 14 to prepare for my son's first day of school, carefully labeling all his clothes. I opted for iron-on labels. In my opinion, this bonding technique made the labels "more resistant". With 3 days to go before the start of the school year, I did the first cleaning and... I found the labels completely unstuck! I had followed the instructions to the letter. So I'm forced to recommend "self-adhesive" labels. I'm extremely disappointed.

Super to apply and fast with the iron but small disappointment 1st clothes washed in machine 1 week later it was completely Sorry! I found it on the window of the washing machine!