Customer reviews of Petit-Fernand

I have not received my order and they send me a message that it has arrived and it should have arrived from the 26th to the 31st and nothing at all.

Nothing received more response g had to recommend elsewhere!

The labels are great, but unfortunately they weren't protected enough during delivery, and the dampness damaged the notebook.

I'm still waiting for my labels!

The delivery was a disaster! Pay 10 to receive the product in 24 hours, I received it 5 days later ...

Order has not arrived after 17 days

I have not received it yet

The quality is really not top Not only that, but I've ordered twice now and each time the packaging is completely destroyed. I'm going to stop using this brand.

Ordered on 31.07.23. Still not delivered by 11.08.23 (today). Very disappointed. School already 1. week around. Never again!!!!!

I have not received my order since the beginning of July, they sent it to me and it has not arrived yet I would like to ask for my money back.

This time when we ordered, things went smoothly, we couldn't change the typeface.

Actually all good, only the shipping took a while.

This is the second time I have ordered and it still has not arrived. I never have problems with the packages. I think this company is not serious.

Good afternoon I placed an order for 2 combos for each girl and I only received one of each I am replying so late because I live in Venezuela and I had not received the order until 7/8 and I realize that it is incomplete.

With my first order everything went great, price/performance was right. 2nd order, supposedly delivered but I haven't received it, I only ever get a status reply, it's not even in the system, I only have the confirmation by email with the order number where I could see the status delivered, but that's not true and as I said customer service sends a standard reply straight away which I can't do anything with?

Quality products saving me time. Fast delivery. Point for improvement: it would have been nice to receive the booklets of labels sorted by child, especially when you have several children and the labels are all mixed up, it's really not practical. Thank you for taking my opinion into account for next year's order?

an error in the first name on part of the booklet (sibling inversion)

Took longer than expected for delivery. Needed to send a few e-mails as I was beginning to panic. This item was for my holiday, unfortunately it didn't come in time.

Too bad the notebooks are no longer separated for each first name and last order my notebook was damaged.

I still haven't received my order

I've already bought clothes labels, they're great and hold up well. However, I bought labels to put on school supplies (felt-tip pens, etc.) and I'm disappointed because the labels peel off.

I placed an order on 30.07.23. I then received a shipping confirmation on 01.08.2023 that the goods had been dispatched. The following note was on my profile: You will receive the order between August 4 and August 9. In my opinion, it takes far too long, but fine. Unfortunately, nothing arrived today (09.08.23) and yesterday was my daughter's first day at school. I firmly assumed that the goods would be delivered today. So now I have to label everything today. If I had known this earlier, I would have opted for another company that delivers faster and that I can rely on. Because when I asked 3 days ago, all I got was general information about shipping. What a pity. Please contact me, as it is possible that the goods have been lost.

I have not received my delivery... unfortunately

Ordered at the beginning of July but have not yet received an order and have contacted customer service without success. What a pity.

I've been a fan of your labels since my son's nursery, and he's now in CE2! Very practical for clothes as well as school and extra-curricular material. The only problem this year is that I got the size of the labels wrong.... In any case, super practical for us moms! I recommend 100 times! Huge time-saver! Y a juste a coller bravo a vous d'y avoir pensé! Thanks a lot!

i did not receive the labels even emailed them no response at all do not use this company really annoyed

I still haven't received anything,I already sent a complaint after 10 days,after that I should have waited another 10 but to date still nothing

I had heard good things about this site but for me I will never order again for the simple reason that my labels never arrived... despite an email to the service I remain unanswered and disappointed not to have the labels for my son's first school year :/.

I think it's a shame that the personalization is just a sticker. I was expecting something else.

I wasn't aware that I would have to pay taxes for the product when entering Switzerland.

Product quality and choice are perfect. However, delivery took an extremely long time (2 weeks).

I have received absolutely nothing

I am very unhappy because they did not respect the delivery time despite paying a 9.50 surcharge.

My order has still not arrived

I think school supply labels are too big

order not received

I'm a little disappointed by the rendering, which doesn't match the original simulation (there's a nice font difference between the first and second lines on the final product). It's a shame, because the labels are really pretty otherwise.

I have not received my order

Iron-on label that won't wash off! Shame on you for making us pay so much for this when we respected the protocol! I don't recommend it at all. Money down the drain.

Never received thanks