The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I love your labels. My children do too. They are part of their daily universe. However, the mini labels do not stick on crayons and markers as soon as the school year starts. I don't know if it's just bad luck for our batch (two sets for two children, same problem)
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Response from Petit-Fernand
Hello Nathalie,
Thank you very much for your feedback on our labels. We are delighted to learn that they are part of your children's daily life!
We are sorry to hear that the mini labels do not stick on crayons and markers. This is not an experience we want for our customers. We have just contacted you by email to offer you a solution :)
Your satisfaction is our priority. Thank you again for your feedback!
Best regards,
Alice C-Monetiquette
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Fanny G.
Rating: 3 out of 5
following a purchase from 28/08/2025
The water bottles are beautiful but my daughter refused to drink from them because of the plastic smell of the straw. I was embarrassed myself.
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Response from Petit-Fernand
Hello Fanny,
Thank you for your feedback and experience. We are delighted that you find our water bottles beautiful, but we are sorry to hear that the smell of the straw was an issue. Your feedback is valuable and we will examine it closely to improve the quality of our products. We have just sent you an email to find a solution to this problem :)
Best regards,
The C-Monetiquette team
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cyndie S.
Rating: 1 out of 5
following a purchase from 12/08/2025
My daughter has been in school for 2 weeks and this evening when I picked her up from school, I noticed that her water bottle is broken. The tab to open the spout to drink has broken. She can no longer open her water bottle. Really disappointing for the price, I am let down.
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Response from Petit-Fernand
Hello Cyndie,
Thank you for sharing your feedback. We are sorry to hear that your daughter's water bottle did not meet your expectations. We are committed to the quality of our products and would be happy to help you resolve this issue. We have just contacted you by email to propose a solution :)
Best regards,
Alice C-Monetiquette
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Widad A.
Rating: 1 out of 5
following a purchase from 28/08/2025
A real hassle to peel them off, I do not recommend at all.
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Response from Petit-Fernand
Hello Widad,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and will help us improve our offerings. We have just contacted you by email to propose a solution :)
Best regards,
Alice C-Monetiquette
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Melanie M.
Rating: 3 out of 5
following a purchase from 11/08/2025
Personalized water bottle, the letters fade after 2 weeks.
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Response from Petit-Fernand
Hello Mélanie,
Thank you for taking the time to share your opinion on our personalized water bottle. We are sorry to learn that the letters faded quickly. I saw that customer service has sent you a replacement for the defective bottle. Your feedback is valuable and helps us improve our products.
Best regards,
Giulia from C-Monetiquette
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Anne A.
Rating: 3 out of 5
following a purchase from 27/08/2025
Really great labels! For the bags, too bad the first name is a bit small...
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Response from Petit-Fernand
Hello Anne,
Thank you very much for your feedback! We are delighted that you appreciate our labels. We take note of your comment regarding the size of the first name and will incorporate it into our reflections to improve our products. Please feel free to reach out to us if you have any other suggestions.
Best regards,
Giulia from C-Monetiquette
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Imogen F.
Rating: 1 out of 5
following a purchase from 01/07/2025
They've all unstuck after 1 wash or fallen out of my sons rain jacket and shoes. The stick is terrible. Complete waste of money as you'll need a new sticker every time you wash the clothes or weekly for rain jackets etc.
Response from Petit-Fernand
Hello Imogen,
Thank you for your feedback.
We’re sorry to hear that our stickers did not meet your expectations.
Customer satisfaction is our top priority, and we take your comments very seriously.
We invite you to contact our customer service team so we can better understand your situation and find a suitable solution.
Your feedback helps us improve our products and ensure their quality.
Thank you for your understanding and your trust.
Giulia Petit-Fernand Team
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MARINE R.
Rating: 3 out of 5
following a purchase from 27/08/2025
I love the concept but a bit disappointed with the outcome between the design on the site and the result upon receipt.
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Response from Petit-Fernand
Hello Marine,
Thank you very much for taking the time to share your feedback on C-Monetiquette. We are glad that you like our concept, but we are sorry to hear that the outcome did not meet your expectations. Your feedback is valuable and will help us improve the quality of our products. Please feel free to contact us directly to discuss your experience.
Best regards,
Giulia C-Monetiquette
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Nakou T.
Rating: 3 out of 5
following a purchase from 27/08/2025
The labels are very pretty but not strong enough! I preferred the previous ones that are applied with an iron because the last ones I received for the return do not hold up after a machine wash and that is very unfortunate
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Response from Petit-Fernand
Hello Nakou,
Thank you for your feedback and we are glad that you like the labels aesthetically. We are sorry to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we take it into account to improve the quality of our products. Please feel free to contact us directly to discuss your experience, we would be happy to find a solution for you.
Best regards,
Giulia from C-Monetiquette
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Ronan T.
Rating: 3 out of 5
following a purchase from 27/08/2025
Good product but one item was missing from the package
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Response from Petit-Fernand
Hello Ronan,
Thank you for your feedback regarding your order on our C-Monetiquette site. We are glad that you appreciated our products, but we are sorry to hear that an item was missing from your package. We invite you to contact us directly so we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
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Barbara P.
Rating: 1 out of 5
following a purchase from 16/08/2025
Good afternoon, this is the third year I buy the complete sticker pack, and they have come pixelated with low quality in the paper and ink. Very sad, to be honest. They used to be great, now they are changing. Thank you
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Response from Petit-Fernand
Hello Barbara,
Thank you for sharing your opinion.
I'm sorry that your labels arrived pixelated. I just contacted you to help you
Have a good day,
Camille Petit-Fernand
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Nadia K.
Rating: 1 out of 5
following a purchase from 26/08/2025
Big disappointment! I ordered 90 labels for objects, I received 60 labels for clothing. If you want to make a complaint, the address is in Corsica and is called Étiquettes Folies, and they do not respond! I strongly advise against.
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Response from Petit-Fernand
Hello,
after checking, you did indeed place an order with us, C-MonEtiquette, for 60 labels for clothing, which you have received. However, the order for 90 labels for objects seems to have been made with another company, Étiquettes Folies, which has no connection with us.
We remain at your disposal for any questions regarding your C-MonEtiquette order.
Best regards,
Chiara, C-MonEtiquette
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Laura D.
Rating: 1 out of 5
following a purchase from 20/08/2025
I did not receive my order...
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Response from Petit-Fernand
Hello Laura,
thank you for your feedback and your loyalty. Our customer service has already contacted you and has resolved this situation.
Best regards,
Chiara C-MonEtiquette
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Romain M.
Rating: 1 out of 5
following a purchase from 26/08/2025
Never received my order
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Response from Petit-Fernand
Hello Romain,
thank you for your feedback and your loyalty. Our customer service has already contacted you and has proceeded to resolve this situation.
Best regards,
Chiara C-MonEtiquette
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Jean louis D.
Rating: 1 out of 5
following a purchase from 18/08/2025
I still haven't received my order, can you do what is necessary, thank you
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Response from Petit-Fernand
Hello Jean Luis,
thank you for your feedback and your loyalty. Our customer service has already contacted you and has proceeded to resolve this situation.
Best regards,
Chiara C-MonEtiquette
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Severine D.
Rating: 1 out of 5
following a purchase from 24/08/2025
I received my package in 2x and one item is missing
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Response from Petit-Fernand
Hello Severine,
we are sorry for this issue when receiving your order. Our customer service has already contacted you and has provided a solution to your request.
Best regards,
Chiara C-MonEtiquette
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audrey S.
Rating: 1 out of 5
following a purchase from 25/08/2025
Very satisfied with the labels. But this is the first time I order something other than labels and I am disappointed. I just received the order that had been delayed and it is not the right design..
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Response from Petit-Fernand
Hello Audrey,
thank you for your feedback and your loyalty. We are sorry for this design error. Our customer service has already contacted you and has resolved this situation.
Best regards,
Chiara, C-MonEtiquette
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Anjaratiana Léonie M.
Rating: 1 out of 5
following a purchase from 26/08/2025
Delay in the delivery of the order and lack of responsiveness and follow-up from customer service.
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order was disrupted and that our customer service did not meet your expectations. Your feedback is valuable and will help us improve our responsiveness.
Best regards,
Chiara C-Monetiquette
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Mohammed M.
Rating: 1 out of 5
following a purchase from 26/08/2025
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Response from Petit-Fernand
Hello Mohammed,
We are sorry to hear that our labels do not meet your satisfaction. Our customer service will contact you by email to assist you as best as possible.
Best regards,
Chiara C-MonEtiquette
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Julien D.
Rating: 1 out of 5
following a purchase from 25/08/2025
The items are in accordance with the description, but the fast delivery method by Chronopost, which is very expensive, was useless; I received it 7 days after the shipment by the company. So don't pay for fast delivery because that's not the case.
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Response from Petit-Fernand
Hello Julien,
We are sorry for this inconvenience regarding the delivery. We have just contacted you to help you and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
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Fidaa B.
Rating: 1 out of 5
following a purchase from 24/08/2025
Order not received
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Response from Petit-Fernand
Hello,
we are sorry that you have not received your order. Our customer service has already contacted you to assist and has sent a new package.
Best regards,
Chiara, C-MonEtiquette
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Valentine W.
Rating: 1 out of 5
following a purchase from 25/08/2025
Order for the return still nothing received
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Response from Petit-Fernand
Hello Valentine,
we are sorry for this delay regarding the delivery. We have just contacted you to assist and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
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Pascaline T.
Rating: 1 out of 5
following a purchase from 25/08/2025
Very disappointed! I pay an extra fee to be delivered quickly and it takes more than a week to receive my product when it was supposedly sent in 24 hours! It was something urgent so I am disappointed.
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Response from Petit-Fernand
Hello Pascaline,
we are sorry for this setback regarding the delivery. We have just contacted you to help you and quickly find a solution.
Best regards,
Chiara, C-MonEtiquette
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Cécile D.
Rating: 1 out of 5
following a purchase from 24/08/2025
I bought labels recently and many of them came off after the first machine wash. I am surprised because I had made a purchase two years ago and that did not happen.
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Response from Petit-Fernand
Hello Cécile,
Thank you for taking the time to share your experience. We are sorry to learn that the labels you purchased did not meet your satisfaction. Your feedback is valuable to us, and we will review it to improve the quality of our products. Please do not hesitate to contact us directly so we can assist you better.
Best regards,
Giulia C-Monetiquette
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Jennifer T.
Rating: 1 out of 5
following a purchase from 25/08/2025
It does not stick properly on the clothes
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Response from Petit-Fernand
Hello Jennifer,
Thank you for taking the time to share your feedback. We are sorry to learn that our products did not meet your expectations regarding adhesion. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us if you need assistance or if you would like to discuss your experience.
Best regards,
Giulia C-Monetiquette
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Océane L.
Rating: 1 out of 5
following a purchase from 25/08/2025
It is noted that we can rectify our order if we notice our mistake quickly. Mistake noticed within 3 hours but very difficult +++ to change the order. I am first asked for additional information even though it was an order with a single product and my first email already contained the requested information, only to receive a response the next day where I have to send within 30 minutes the wish to cancel my order. Let's just say that 30 minutes is very short when we are working and do not have our nose on the phone. I managed with it, but I would not recommend
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Response from Petit-Fernand
Hello,
We are sincerely sorry for the inconvenience caused and thank you for taking the time to share your experience.
We fully understand your frustration regarding the very short deadlines to modify or cancel an order. Indeed, our goal is to start production as quickly as possible to ensure fast shipping and allow our customers to receive their product in the best possible time.
That is why modification requests must be made within a very limited timeframe. After this period, the process is already underway and it becomes very difficult, if not impossible, to intervene without delaying the entire production chain.
That said, we take your feedback into account to further improve our communication and responsiveness. We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
Giulia C-Monetiquette
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Perrotta E.
Rating: 1 out of 5
following a purchase from 10/08/2025
The writing on a stamp is not straight, and when I print, the ink comes out sideways.
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Response from Petit-Fernand
Good morning Elena,
Thank you for your feedback. We are sorry to learn that you encountered problems with the stamp and the ink. Your experience is important to us, and we are working to improve the quality of our products. We invite you to contact us directly to resolve the situation.
Best regards,
Giulia from Petit-Fernand
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Andretta M.
Rating: 3 out of 5
following a purchase from 14/08/2025
Labels beautiful as graphics, but very difficult to peel off the sheet. Too bad, the first time I found them great, this time they were poorly cut.
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Response from Petit-Fernand
Dear Marta, thank you for your feedback. We are glad that you appreciated the graphics of the labels, but we are sorry to hear that you had difficulty peeling them off. We will take your comment into consideration to further improve the quality of our products.
Giulia Petit-Fernand
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Solene N.
Rating: 1 out of 5
following a purchase from 25/08/2025
Not satisfied at all! I received labels with a name and surname that do not match my order at all! Help!
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Response from Petit-Fernand
Hello Solene,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we would like to resolve this issue as soon as possible. I have contacted you by email to discuss directly.
Best regards,
The C-Monetiquette team
S
Sophie D.
Rating: 1 out of 5
following a purchase from 25/08/2025
Labels ordered on 25/08 with standard delivery of 5-10 days. It is now 9/09 and I still haven't received anything while I was assured that I would receive them by 8/09 at the latest: what a disappointment!
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Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not arrive within the expected timeframe. We have processed a refund for your order.
Best regards,
Alice C-Monetiquette
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Tesse V.
Rating: 1 out of 5
following a purchase from 12/07/2025
The adhesive came off after two days of use. For the cost incurred, I expected something more resistant and durable.
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Response from Petit-Fernand
Good morning Valentina,
Thank you for your feedback. We are sorry to learn that you encountered a problem with the adhesive. Customer satisfaction is fundamental to us and we are keen to constantly improve. We invite you to contact our customer service to resolve the situation.
Best regards,
Giulia from Petit-Fernand
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Corinne O.
Rating: 3 out of 5
following a purchase from 24/08/2025
These are not the right labels I wanted
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Response from Petit-Fernand
Dear Corinne,
Thank you for taking the time to share your feedback. We are sorry to learn that the labels received do not meet your expectations. We have just sent you an email to resolve the issue. Your satisfaction is our priority.
Best regards,
Giulia from C-Monetiquette
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Assa corinne O.
Rating: 1 out of 5
following a purchase from 24/08/2025
The labels are of poor quality because after the first wash, they all came off
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Response from Petit-Fernand
Hello Assa Corinne,
Thank you for taking the time to share your experience. We are sorry to learn that you encountered problems with the quality of our labels. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly so we can assist you.
Best regards,
Giulia from C-Monetiquette
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Wendy M.
Rating: 1 out of 5
following a purchase from 24/08/2025
Does not hold after 1 wash
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Response from Petit-Fernand
Hello Wendy,
Thank you for taking the time to share your experience with C-Monetiquette. We are sincerely sorry to hear that our products did not meet your expectations after a wash. Your satisfaction is our priority, and we are committed to improving the quality of our offerings. Please do not hesitate to contact us directly, we would be happy to find a solution together.
Best regards,
Giulia C-Monetiquette
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Alexandra C.
Rating: 3 out of 5
following a purchase from 23/08/2025
The labels are of lower quality than my previous orders, and in my notebook, I had labels that were in the name of another person
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Response from Petit-Fernand
Hello Alexandra,
thank you for your feedback. We are sorry to hear that the quality of your labels does not meet your expectations and that you encountered a problem with your notebook. Please be assured that we take your comments very seriously and we will look into this to improve our service.
Giulia Petit-Fernand
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Eva S.
Rating: 1 out of 5
following a purchase from 21/08/2025
My labels arrived stapled in a booklet, but the two large staples were placed beyond the spine, so I ended up with some of the labels damaged by the staples, and the special paper for thermal bonding the labels was missing.
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Response from Petit-Fernand
Hello Eva,
Thank you for your feedback and we are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.
We will examine this delivery issue and ensure that it does not happen again. We have just contacted you by email with a solution
Have a nice day,
Camille C-Monetiquette
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Emilie L.
Rating: 1 out of 5
following a purchase from 24/08/2025
Very disappointed! I ordered 2 notebooks (10 self-adhesive labels + 10 iron-on labels per notebook). The first notebook arrived with the wrong name and the second notebook arrived with 10 missing labels... I would not recommend this site, not serious at all...
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Response from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations. Your satisfaction is our priority, and we are committed to correcting these errors. We have contacted you to resolve this issue as quickly as possible!
Best regards,
The C-Monetiquette team
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Lucie M.
Rating: 1 out of 5
following a purchase from 24/08/2025
I ordered labels with my son's name but received a different name
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Response from Petit-Fernand
Hello Lucie,
Thank you for taking the time to share your experience. We are sorry to learn that your order was not processed correctly. Your satisfaction is our priority, and we would like to resolve this issue quickly.
We hope that the solution provided met your expectations : )
Best regards,
The C-Monetiquette team
S
Sophie C.
Rating: 1 out of 5
following a purchase from 14/08/2025
Used named labels, followed instructions and left for 48hrs. Within first wash all labels fell off in the wash. Very disappointed
Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
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J-L Patrick C.
Rating: 3 out of 5
following a purchase from 24/08/2025
Quite a quick process but poorly stapled product which affects some labels
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Response from Petit-Fernand
Dear J-L Patrick,
Thank you for taking the time to share your opinion on C-Monetiquette. We are pleased that you found our service practical and quick. However, we are sorry to learn that the quality of some of our products did not meet your expectations. Please know that we take your feedback very seriously and will pass it on to our production team to improve our process. We have just proposed a solution to you by email :)
Best regards,
The C-Monetiquette team
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