Customer reviews of Petit-Fernand

Fast delivery. Iron-on labels very pretty, but very difficult to remove from their backing.

Quite pleased with my order but the coloured water bottle stoppers seem to be more fragile and broke after the 1st use.

Never received my order. It was delivered elsewhere, due to a labelling error on your part. I'm disappointed because I really needed it, I had to order on another site more reactive. However, the customer service team was very sympathetic and offered me a refund, which I'm still waiting for. Even if this has been resolved, I'm still obliged to give it just one star.

The pictures are nice and the shipping is very fast but I'm disappointed because the labels don't fit on the clothes.

I never received my order. A second one will be gone since 1 week tomorrow I hope it will arrive and I will modify my opinion. The customer service was very understanding but I hope to receive my order because you have debited me and I still have not received my purchase.

Order placed on 07/05/2023 and still not received Maybe one day I will receive it Because almost 5 euros delivery is expensive to pay for this delivery

The 48-hour service is the time it takes to get it ready for you, and then 3 to 10 working days if you are lucky. You have to order well in advance. Customer service does not respond to complaints are general automated emails.

Hi. I ordered the labels on 12/05/2023. We are at 19/05/2023 and I still don't have them. The phone number that appears on the web is a 902 (I think it is forbidden to use it for customer service, if I am not mistaken) always with the little song "at this moment we can't attend you, leave a message". Well, so far my experience is not very good.

I was satisfied for years. Ordered at a discount. It's been 4 weeks now. Goods still not received. Customer service does not answer in German. What a pity

I've been ordering for my children for school and home (mainly labels). The idea is beautiful and clever. The downside is that the last time I ordered I had a 20% discount that I didn't take advantage of. Have a nice day!

Very slow service

The stickers are beautiful and come with a gift detail at the end of each booklet that we loved but I do not give more stars because I ordered for two different children and came badly bound, mixed, and not a whole booklet for each child. A bit of a disaster for the price, I don't know if I will repeat.

I have not received it

Never recieved my item and no communication

I have not received my order

I ordered on April 28th and it's now May 15th and I still haven't received the labels!

I did not like the shipping, they lost my order, I needed it for the nursery and they sent it again by the same method, very bad experience especially when you need it and it is delayed.

Still haven't received my order without any news. Please contact me

It's been 2 weeks since I received my order.

Fast and easy ordering. Fast and careful delivery. Unfortunately, the iron-on labels were badly precut and did not come off easily. As a result, some were torn. As for the object labels, they're perfect.

I have not received my order.

Product not received

Unfortunately, I cannot report positively this time. The labels cannot be removed by hand, only by using a knife.

Hello I'm very disappointed I've always ordered my labels from you being more than satisfied and I've even recommended you my daughter today is 17 years old her doudou still has the name on it to this day I have a 7 month old baby I ordered 100 labels from you once received the texture changed very difficult to peel off the board and from the first wash they don't stick anymore I'm sorry but I must not leave a good evaluation and in the first place I'm very disappointed. to remove from the board and from the first wash they no longer stick I have well respected the way to do with the iron I'm sorry but I must not leave a good review and in the obligation to recommend on another site it's really too bad I've always trusted you

I never received my order. 1st time this has happened. More than 31euros

I did not receive the product.

I ordered 70 self-adhesive textile labels. Most of them come off in the first wash.

I paid more for express delivery, but the product was delivered within the same time frame as standard delivery! My product arrived late and I paid more! What a shame!

There are labels that are difficult to read and do not hold up in the washing machine.

I have not received my full order.

I have not received my order

The heat-sensitive labels and stickers have peeled off with the first wash, now I have to buy something else.

The shipment has not arrived yet!

Disastrous! This is the second time that my order has not arrived. First they give me a long time and finally nothing. I gave it a chance, but I no longer risk being left stranded again. They haven't refunded my money yet either.

Product as described. Very attractive. However, the cap is really difficult to open for a child's bottle (my daughter is 3.5 years old).

Delivery times not respected

I have already bought school trip kits from other brands. I find yours less suitable (not enough iron-on labels, no labels for shoes, no very small labels for small objects). The quality of the labels I receive is very good, however, and the colors are consistent.

Labels not received following my cancellation request but no refund

Order not received, 1st time this has happened despite my numerous orders.

The parcel still hasn't arrived