Customer reviews of Petit-Fernand

Order not received

The stickers are very nice. I ordered for two children. Unfortunately, the stickers were delivered in a booklet, which is a bit difficult as I wanted to give them away separately. Now I have to take the booklet apart and it no longer looks so nice. What a pity.

The labels have not arrived for 15 days no is not happy

Iron-on labels are pretty but come off too quickly. Not suitable for wool or nylon.

The smallest object labels are illegible... I chose the navy background with white waves. On the large ones, it's not a problem, but on the small ones, the waves stand out too much and you can't read the name!

Spare parts seem too expensive to me. Since you can buy similar bottles for the price of one of your caps, for example.

The order never arrived

I've been ordering for several years, and I'm disappointed with the quality this time, the labels don't peel off very well.

The name would have been better to be engraved as for the custom designs, I did not expect the 'sticker, the cap is very hard, the water bottle on the other hand is made well.

Iron-on labels don't stick to all types of garments and go in the washing machine. The normal stickers are dishwasher safe. I am very, very disappointed with my first order from you.

Cool designs and affordable prices. It takes too long to get home. On a positive note, it didn't take long to hear back from the team when I contacted them to find out about shipping.

They take 10 days to arrive and they say it will take 48 hours. The quality is very good but they take too long to arrive.

I have not received my order

Unfortunately, I did not receive the order,the customer service, however, was very kind and they gave me a refund.

I was delighted to receive the labels but bad luck, they didn't adhere well to my son's socks. Otherwise for the rest of the clothes no problem.

I have not received my stickers that I ordered weeks ago.

Aesthetically very beautiful thermoadhesive labels, but unfortunately not durable after the first wash some came off.

After you have made the purchase. In the confirmation email. I read that it can take up to 10 days and it did not work for me. They could warn you in the pre-purchase.

I couldn't use the 10% discount code you sent me after my first purchase.

Very good quality and quantity. Good glue. Beautiful design. Too bad I ordered for two brothers and they came mixed and messed up.

The experience is super I recommend you are adorable

I like the product very much, but the delivery times are not very much in line with what the website says.

I paid more for expedited delivery.(48 hours maximum) I placed the order 10 days ago now and still nothing has arrived.

the order was easy, the name tags were as pictured, unfortunately there was no exact description of how to use them, how hot the iron has to be, I first googled, the shipping took 10 days, in a normal letter, I thought that was long.the mail came from France, I didn't know that either.The phone number I gave when I registered was on the outside of the envelope, so much for the fact that they promise to handle the data with care, anyone in the post could read it, I didn't think that was great, I didn't register in the phone book.....ich was on their site because of the instructions, only they don't say how hot the iron should be, each iron has several levels, I then took the highest, only with 8 seconds as described it was not enough, I pressed the iron with pressure on the supplied paper for 30 seconds, whether it survives the laundry I don't know yet, I have given the things to the nursing home ...I'll see if they tell me anything.

Some labels peel off on 1st wash

the stickers are fine, they work, but the shipping was disastrous, arrived late, and got wet in the mailbox, ... the good thing is that it shows that they will hold up well. but it's a shame because the design and utility were good, I do not know if I will buy again.

Where is my order?

Delivery arrived just before my son left for his discovery class I sent an e-mail and got a standard reply reminding me of the delivery times I have always been satisfied except this time.

very long delivery time and a couple of labels are already peeling off on the second/third wash

Very disappointed by the delivery time which was estimated at a short time and delivered too late, so I didn't need the labels I had to buy some elsewhere to be delivered much more quickly it's 10.50 euros that goes into the trash.

Water bottles are terrible quality. One arrived broken and had a terrible customer service experience trying to get a refund, which didn't happen. Very cheap quality and the iron labels have become so too.

I placed an order and in 12 days I did not receive it, I complained and they proceeded to return it. Nefarious service

Goods never arrived.....

It's been over a month since I ordered and I still haven't received anything...

I placed my order on the 13th January with my order being shipped on the 16th January and to date I am still yet to receive my order.

Unfortunately, they don't last in the dishwasher.

They take a long time to ship and to make. They arrived in 15 days

The order arrived 15 days late. I think this is a bad service that they should consider fixing.

I have not received my order. I have informed them and have not received a reply. I am very dissatisfied

I never received my order...