Customer reviews of Petit-Fernand

Deliveries in biblical time, even paying for expedited delivery. Fortunately, customer service is responsive. In one case got a refund of expenses.

I'm absolutely not happy all the labels go after a few washes !!!!!!!

Order placed on October 9, 2022, after several emails sent no response and impossible to reach them by phone....to date I still have not received anything. I'm in the transport business and personally I've never seen such a long delay for a shipment! Disappointed?

I still haven't received my labels, I have ordered them several times since 27/09/22 very unhappy because in addition to not receiving them and losing 28 I lose business at the nursery.

I've ordered several times before and everything was fine. But this time, I'm very disappointed. I placed my order on October 09 and still haven't received anything!

Order never arrived!!!!

It's been 1 month since I ordered and I haven't heard anything about the labels, which is a real problem given the delivery times announced.

Never received my package?

I have used your name tags before and always rated them - but this most recent set didn't stick as well ??

The labels are pretty, but the iron-on ones don't wash off.

Complicated start-up. Order misplaced, difficult to contact. But customer service was responsive to my comment, and the staff were understanding and helpful. Can't wait to receive my labels.

Very bad service. Absolutely do not buy. The shipping service is not tracked and nothing gets to you. After a long wait they say they sent it by mail but the letter carrier never found anything for me. Scam!!!

The order has not arrived. After 20 days. I am still waiting for an answer.

As soon as I put them on, some iron-on labels came off in the first wash. However, I seem to have correctly applied the procedure (hot iron, 8s without steam with the sulfur paper supplied). Hopefully others won't come off too quickly.

Super disappointed, I thought I had ordered iron-on labels and not stickers to stick on the labels, as I cut them all off.......

I placed the order on 12/10/2022, then I get the email notifying me that the order started on 17/10/2022. To date after 10 days I still have not received anything. Money thrown away. Never again!!!!

I placed an order... and paid and everything has not arrived and it says it has been delivered. And I did it on September 8

So far the order has not arrived, other previous orders have arrived before 15 days but this one has not arrived yet.

Unfortunately I have still not received the order yet and I have tried getting in touch however have not been able to log in to my account as it has been locked.

The adhesives are good but unfortunately too expensive and delivery takes far too long.

Part of the delivery was forgotten and had to be delivered later. The stated delivery time was greatly exceeded. Delivery from France takes at least 1 week longer

I have not received an order? Wait 2 weeks

We have not received our order. I have contacted via the website and received no response. Thank you for response - yes please resend. Thanks

Bad. Despite the fact that the order went out some time ago, I have not received it.

Problem with the order and shoe labels that don't stick - shame. I'll try again to see if it's just bad luck.

Order placed September 29. So far October 25 nothing has arrived.

Parcel received 1 week later theoretically in 24h/48h it happens and there more than 1 week

Order never received

Never received anything

The order never arrived, I can't contact support, and I can't get a refund. It almost seems like a scam since there are several reviews like mine. I am very disappointed

I have made several purchases on the site, at different times of the year, and I must say that the package wait times have always been long! As for the product, the cap of the water bottles has always had problems! The first water bottle purchased with the first fall cracked and could no longer be used. I had sent an email asking for a replacement and we were told we could not be accommodated. Good thing we ordered two caps so we kept the second one, Even with the last order the cap leaks water. I have not written again to ask for replacement as I can guess the answer! The product is very nice and nice customization idea. The labels on the other hand thermoadhesive excellent.

Adhesives release and lose glue. They shift and slide off the pencil or marker to which they were attached. Bad.

I bought a personalized water bottle for my son, but after not even a week the name and other designs were already ruined, they sent me a replacement water bottle but the second one arrived ruined as well. I would not buy it again it is not a quality product.

The order did not arrive. I contacted them and they invited me to wait a few more days, without giving any explanation of what happened. I contact them again days later demanding a refund, you can lose the package, I understand, but their attitude leaves much to be desired.... NOT AT ALL RECOMMENDABLE

All the labels are coming off ...the operation was performed to the letter but it was definitely money wasted!

I have placed two orders because the labels are very cute. In the first order I was left with the doubt if they were defective because they did not hold anything on the clothes. The thermo adhesive labels do not stick well and disappear after the first wash. As I thought they were defective this year I have placed another order and they are the same, it is not worth it, you will be picking up labels all over the house. Very bad quality.

I was a little disappointed, some labels after the first wash are already wasted indeed one even came off, maybe I must have done something wrong even though I seem to have followed the instructions to the letter.

The labels are very cute but the thermo-adhesive labels come off quickly from the clothes without going through the washing machine. The object labels are still intact for now.

This is the second time I bought products from them: the first time in 2019 thermoadhesive labels x clothes and stickers for objects and to this day they still resist, especially those for clothes that I also wash at 60* and dry in the dryer. While the second time, that is a month ago, I bought only the thermoadhesive ones and unfortunately I have to say that despite the good quality, already one out of 4 has come off but I want to be positive and hope that by passing over it again with the iron, it can reattach ????

Iron-on labels all peel off.