English 
L
Rating: 4 out of 5
Nice product I was expecting something smaller.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 883 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1 and 4 stars
Reset filtersF
Rating: 4 out of 5
I like it a lot
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M
Rating: 4 out of 5
Hello, I ordered a water bottle for my 21-month-old son. I am very happy with it, it is really pretty. However, if I may make a suggestion, it would be to think of a system for the cap to open more. That is to say, sometimes when he drinks and depending on the orientation of the bottle, it gets in his face and it's a bit annoying, it should be able to tilt further. Otherwise, nothing to say, it's a nice product. Best regards,
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V
Rating: 4 out of 5
Very good product. This year I ordered the back-to-school pack.. too bad I would have preferred no labels to stick with an iron.. annoying and I won't use them... and no more adhesive for pens etc.. but otherwise the quality and design are great!
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G
Rating: 4 out of 5
The labels are always of very good quality and very pretty. The choice of designs is varied to satisfy children every year. A small downside this year, my two children's labels got mixed up, they are all mixed up and bound by the same staple and it is really not practical to find them quickly.
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R
Rating: 4 out of 5
Really good
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T
Rating: 4 out of 5
Perfect sav
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C
Rating: 4 out of 5
Very good product Just the time at the relay point very short
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L
Rating: 4 out of 5
The labels are beautiful but some are hard to peel off (cutting issue)
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E
Rating: 4 out of 5
Of good quality. Fast reception of my labels perfect nothing to say
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L
Rating: 4 out of 5
Very good label holds well.
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D
Rating: 4 out of 5
Satisfied with the product and the delivery
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S
Rating: 1 out of 5
The labels are of very good quality, however, peeling them off their backing to stick them on the material is hell. I spent a crazy amount of time peeling the labels, quite disappointed. I would not recommend labels from this site.
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback and we are pleased to hear that you appreciate the quality of our labels. We are sorry to learn that you encountered difficulties peeling them off. Please do not hesitate to contact us directly so we can help you resolve this issue.
Best regards,
The C-Monetiquette team.
Thank you for your feedback and we are pleased to hear that you appreciate the quality of our labels. We are sorry to learn that you encountered difficulties peeling them off. Please do not hesitate to contact us directly so we can help you resolve this issue.
Best regards,
The C-Monetiquette team.
C
Rating: 4 out of 5
Very good. Fast shipping and a great choice of colors. I just regret that we cannot order labels in several colors at once.
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C
Rating: 4 out of 5
Everything went well except for the nonexistent communication when I had a question. But the product meets the request, is of good quality, and arrived on time. So I recommend it.
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E
Rating: 4 out of 5
The mini object labels are perfect for discreetly marking my pre-teen's belongings. The clothing stamp is practical and discreet; on certain materials, a larger font would have been welcome for readability. (Maybe this is the case without the illustration?)
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M
Rating: 1 out of 5
I ordered an insulated water bottle and it leaks even when closed properly, incomprehensible but very disappointed given the price
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your insulated water bottle is not satisfactory. We would like to understand your situation better and help you as best as we can, please feel free to contact us privately so we can discuss this matter.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your insulated water bottle is not satisfactory. We would like to understand your situation better and help you as best as we can, please feel free to contact us privately so we can discuss this matter.
Best regards,
The C-Monetiquette team
M
Rating: 4 out of 5
Good but really small labels...
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M
Rating: 4 out of 5
It would be nice if the stickers could be divided among several children. In the same amount.
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L
Rating: 4 out of 5
Super sticker
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M
Rating: 4 out of 5
I am satisfied with my purchase, the labels are very practical and the delivery is very fast, I highly recommend.
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I
Rating: 4 out of 5
Ras
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C
Rating: 4 out of 5
Quick reception
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S
Rating: 4 out of 5
In line with my expectations
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C
Rating: 1 out of 5
I am missing a part of the order
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Response from Petit-Fernand
Hello Céline,
We are sincerely sorry to learn that you are missing a part of your order. Your satisfaction is important to us. To assist you better, we have just contacted you directly by email. :)
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to learn that you are missing a part of your order. Your satisfaction is important to us. To assist you better, we have just contacted you directly by email. :)
Have a nice day,
Camille C-MonEtiquette
C
Rating: 4 out of 5
rather good but not super practical to stick with an iron
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S
Rating: 4 out of 5
The labels correspond to what I ordered.
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F
Rating: 1 out of 5
site not clear. homepage to improve. labels stick poorly
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Response from Petit-Fernand
Hello Florence,
We are sincerely sorry that your experience on our site did not meet your expectations. Your feedback is valuable and we would like to discuss it further with you in order to find a solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
We are sincerely sorry that your experience on our site did not meet your expectations. Your feedback is valuable and we would like to discuss it further with you in order to find a solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
S
Rating: 4 out of 5
Really nice the personalized tasting box, but it's a shame that the chosen illustration is not engraved on the box, it's just a label stuck on it.
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C
Rating: 4 out of 5
I received my order quickly, I am not too satisfied with one of the personalized water bottles, there was a small bump on the side, but that didn't stop my little girl from adopting it right away. I recommend the site C-monetiquette.
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E
Rating: 1 out of 5
Hello, not satisfied because I thought it was on fabric, on paper not great
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Response from Petit-Fernand
Hello Evelyne,
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
R
Rating: 1 out of 5
The cap of the water bottle is damaged
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Response from Petit-Fernand
Hello Rahma,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
M
Rating: 1 out of 5
Since my purchase on the site C Monetiquette, my payment details have been stolen and I have been a victim of fraudulent remote payment. You need to comply with the DSP2 and invest in cybersecurity.
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Response from Petit-Fernand
Hello,
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
A
Rating: 4 out of 5
Perfect bottle The first name is a bit small I thought it would be bigger. But nonetheless the personalized bottle is very beautiful
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Response from Petit-Fernand
Hello Anne Lise,
We warmly thank you for your feedback and are delighted that you like your personalized water bottle. We take note of your comment regarding the size of the name, which will help us improve our products.
Have a nice day,
Camille C-MonEtiquette
We warmly thank you for your feedback and are delighted that you like your personalized water bottle. We take note of your comment regarding the size of the name, which will help us improve our products.
Have a nice day,
Camille C-MonEtiquette
A
Rating: 4 out of 5
The adhesive labels for textiles are great! However, I couldn't manage to stick the iron-on ones. I think I followed the instructions though. Let's see.
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S
Rating: 4 out of 5
Hello Very satisfied with the tasting box. However, disappointed with the children's water bottles, a shiny decal stuck on top. We'll see if it lasts over time.
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S
Rating: 1 out of 5
I did not receive my order completely Out of 3 items received only one
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Response from Petit-Fernand
Hello Sandrine,
Thank you for your feedback and we are sorry to hear that your order did not arrive in its entirety. I see that our customer service is currently in contact with you regarding this to offer you a solution.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and we are sorry to hear that your order did not arrive in its entirety. I see that our customer service is currently in contact with you regarding this to offer you a solution.
Have a nice day,
Camille C-MonEtiquette
V
Rating: 1 out of 5
This is a real disaster. We placed an order for two friends, intended for three children. Unfortunately, all the stickers were mixed up during packaging. We had to cut and sort everything ourselves to try to put them back in the right order. This situation made us lose a lot of time and caused great disappointment, especially for the children who were eagerly waiting for their items. We are very disappointed by this experience and hope for a solution or a commercial gesture from you.
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Response from Petit-Fernand
Hello Vanessa,
Thank you for taking the time to share your experience.
We are sincerely sorry to learn that your order did not bring you complete satisfaction and understand how disappointing this must have been for you and the children.
The labels of the same order are indeed manufactured and shipped in a single booklet. To obtain separate booklets by first name, we recommend our customers to place distinct orders. Thus, each booklet will contain only one first name.
Moreover, the shipping of our labels is completely free to your home.
We remain at your disposal for any further questions.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience.
We are sincerely sorry to learn that your order did not bring you complete satisfaction and understand how disappointing this must have been for you and the children.
The labels of the same order are indeed manufactured and shipped in a single booklet. To obtain separate booklets by first name, we recommend our customers to place distinct orders. Thus, each booklet will contain only one first name.
Moreover, the shipping of our labels is completely free to your home.
We remain at your disposal for any further questions.
Have a nice day,
Camille C-MonEtiquette
R
Rating: 4 out of 5
Meets my expectations
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A
Rating: 4 out of 5
Packaging to be reviewed. Simple envelope arrived open during delivery. Fortunately, everything was in the package. The labels look good, we'll see their durability over time.
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