Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello Nicole, We are sorry that you have not yet received your order, it was sent on Tuesday, July 18, 2023 as a standard letterbox delivery without tracking. The last day of receipt was Monday, July 31, 2023, so your order should have arrived by now. We have contacted you this morning to suggest a solution. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
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"Claire " "B"
Rating: 4 out of 5
Nice gourd, shame it can't be put in the dishwasher. In addition, the item labels are too small for pencils and felt-tip pens.
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Kholoud A.
Rating: 1 out of 5
Ordered at the beginning of July but have not yet received an order and have contacted customer service without success. What a pity.
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. However, after checking, we realize that we have answered all your requests regarding the delivery of your order. We reshipped your order on July 29 at our expense. We have contacted you again this morning to propose a solution. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
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Oumou Sy
Rating: 1 out of 5
I've been a fan of your labels since my son's nursery, and he's now in CE2! Very practical for clothes as well as school and extra-curricular material. The only problem this year is that I got the size of the labels wrong.... In any case, super practical for us moms! I recommend 100 times! Huge time-saver! Y a juste a coller bravo a vous d'y avoir pensé! Thanks a lot!
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Response from Petit-Fernand
Thank you so much for so many compliments! We're delighted to have been part of your daily routine for so long! Have a nice day? Luce C-MonEtiquette
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Alessandra
Rating: 4 out of 5
Great product , convenient and easy to use . Shipping a little slow but I have been buying for a couple of years and I am always satisfied .
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Hasan K.
Rating: 1 out of 5
i did not receive the labels even emailed them no response at all do not use this company really annoyed
Response from Petit-Fernand
Dear Hasan, we are very sorry to hear the postal services lost your order! We would like to contact you over the email to discuss this matter and find the suitable solution for you.
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Dp
Rating: 4 out of 5
Expensive but great. Disappointed with the cap of the gourd I did not think it had to be turned (sport cap) so my daughter has a lot of trouble using it and can not. If I'd seen that, I wouldn't have ordered it, but it's not mentioned in the description. Too bad because it's not cheap.
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Marlène
Rating: 4 out of 5
We took express delivery to get the labels on time. The delivery was a day late and we have not been able to use the labels yet. The after-sales service took care of the delivery charge and offered to take back our labels if we wished.
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Response from Petit-Fernand
Hello. We are sorry that the delivery was delayed. I have just contacted you by email and by phone to reimburse you for the delivery costs. We remain available to help you. Luce C-MonEtiquette
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Carole
Rating: 4 out of 5
Top label .
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Lydie Frehner
Rating: 4 out of 5
Very easy to use the site .labels or product very nice .surprised in the right way but was looking for hyper fine labels to put on crayons.not found but happy with my iron-on labels for clothes and also to stick on objects ,plastic, bottle, school .I recommend the site .received quickly.
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Invité
Rating: 1 out of 5
I still haven't received anything,I already sent a complaint after 10 days,after that I should have waited another 10 but to date still nothing
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Response from Petit-Fernand
Good morning Oriana, we are sorry for the shipping anomaly by the postal service. We have rescheduled as requested, if you do not receive your order by the end of the week please do not hesitate to contact us at [email protected] and we will find a solution. Alessio, Petit-Fernand
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Frau S.
Rating: 4 out of 5
I think it's a shame that I can't order a certain quantity of small, narrow stickers. Therefore one star deduction. The quality is great and the designs are also great
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Response from Petit-Fernand
Hello Sarina, Our mini labels can also be purchased individually. Simply select the Mini format in the Shape category when designing your labels. If you have a question, please feel free to contact us via our contact form. We would be happy to help you. Have a nice day, Elise, EsIstMeins
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Anne
Rating: 4 out of 5
All in all, very good, but the cursive script is practically illegible on small label sizes. I took two different fonts for my children and I can clearly see the difference. It's a real shame that this typeface isn't simply on a larger size to ensure smooth legibility of the name...
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Justine
Rating: 1 out of 5
I had heard good things about this site but for me I will never order again for the simple reason that my labels never arrived... despite an email to the service I remain unanswered and disappointed not to have the labels for my son's first school year :/.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. Please contact us directly by telephone on 05 19 88 01 72 so that we can return your order to you! We will be happy to help you. Luce C-MonEtiquette
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Soizic
Rating: 4 out of 5
We've been working with c-MonEtiquette for a few years now, and we're delighted.
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Ana
Rating: 4 out of 5
This is the second time I have bought labels. They are of high quality. They last the whole school year, both for objects and clothing.
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Response from Petit-Fernand
Good morning Anne, Thank you very much for your confidence ! Good morning, Camille Petit-Fernand
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Lambrix Stéphanie
Rating: 4 out of 5
Everything went really well except for the reception, which took a bit long, and the font chosen, which should have been more appropriate. (It's too small) The name isn't easy for a child to read on it, whereas on the prototype it was fine.
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Maheva Chiffet
Rating: 4 out of 5
The labels are beautiful and practical. What's more, they're quick to apply to garments. They're also machine-washable.
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Invité
Rating: 1 out of 5
I have received absolutely nothing
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Response from Petit-Fernand
Dear Anouchka, We are sorry to hear that you have not received your order. We have tried to contact you by phone and email in order to help you as best we can. We wish you a pleasant day. Léa C-Monetiquette
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Julia Z.
Rating: 4 out of 5
Great adhesive labels I ordered various samples to get an idea of the quality of the products first. I found it very appealing that you can also order smaller quantities. In my opinion, the products are worth the money. Unfortunately, the shipping didn't work out so well. Sent in a normal letter, the adhesive labels were unfortunately not delivered by the post office in a dry state. The envelope was completely wet. Fortunately, the labels could still be used, only the last page with the additional labels (gift from the store) was unusable. P.s. I thought the gift was really cute!
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Response from Petit-Fernand
Dear Julia, Thank you very much for the review and for sharing your experience! We are glad you like our labels and a brochure! We are sorry for the postal services, unfortunately we can't influence that. We will contact you by email to offer you a small gift. LG, Ana from It's mine
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Olivia
Rating: 1 out of 5
I am very unhappy because they did not respect the delivery time despite paying a 9.50 surcharge.
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Response from Petit-Fernand
Good morning Olivia, We are very sorry to hear about this situation. We will contact you today to help you. Hello, Camille Petit-Fernand
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Martina E.
Rating: 1 out of 5
My order has still not arrived
Response from Petit-Fernand
Hi Martina, following our email conversation, we have now sent you a new replacement order at our costs ?? Hope you will receive it soon! Jessica, Petit-Fernand
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Lucie
Rating: 1 out of 5
order not received
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
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Thomas S.
Rating: 4 out of 5
Our signage package contained small signs with someone else's name. Otherwise everything was ok.
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Response from Petit-Fernand
Hello Thomas, we are sorry to hear that you have received labels with a different name in your order. We have contacted you to suggest a solution. Have a nice day. Elise, EsIstMeins
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Chrissi S.
Rating: 4 out of 5
Good quality, fast delivery, fair price
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Response from Petit-Fernand
Thank you very much for your kind review :) We wish you a nice day. Elise, EsIstMeins
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Amandine
Rating: 4 out of 5
Very pretty and aesthetic, but there's no difference between textile and object labels, so I hope it holds on clothes.
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Response from Petit-Fernand
Hello! Only the type of glue changes on the self-adhesive clothing and object labels. Both fit on their dedicated backing! Have a nice day? Luce C-MonEtiquette
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María
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Good morning Maria, We will contact you this morning to help you. Good morning, Camille Petit-Fernand
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J.k.
Rating: 4 out of 5
Fast delivery, simple product design. More flexible offer sets could be possible for us. Purchasing, ordering is easy, personalized printing takes a few days, but comparatively fast.
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Response from Petit-Fernand
Hello Julia, thank you for your order and your review. I have just contacted you to find out which more flexible offer sets you would like to find at EsIstMeins. This could help us to suggest even more products. We wish the little ones a good start to the new school year. ?? Have a nice day, Elise, EsIstMeins
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Invité
Rating: 1 out of 5
Iron-on label that won't wash off! Shame on you for making us pay so much for this when we respected the protocol! I don't recommend it at all. Money down the drain.
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Response from Petit-Fernand
Hello, we're sorry you're not entirely satisfied with our products. I will contact you in the morning to find out what the problem is and to discuss what solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
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Haloua
Rating: 4 out of 5
Items as described
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Response from Petit-Fernand
Hello, following our telephone conversation, your defective labels will be reproduced within 48 hours and delivered as soon as possible! Thank you for your understanding. Have a nice day? Luce C-MonEtiquette
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Gelsomina C.
Rating: 1 out of 5
Never received thanks
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Response from Petit-Fernand
Good morning Gelsomina, we are sorry for the shipping anomaly by the postal service. On 3/08 we provided a resend, your order should arrive soon. Please do not hesitate to contact us with any questions at [email protected] Alessio, Petit-Fernand
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Invité
Rating: 4 out of 5
Self-adhesive clothing labels are great! Some of the thermo-adhesive ones, on the other hand, didn't hold up in the first wash...but maybe we hadn't applied them correctly!
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Ana Gonzalez Garcia
Rating: 1 out of 5
Well it is my first order and since July 20 I still have not received it ... they gave me until August 3 and supposedly that day I'm not going to my house and leave it in my mailbox but never arrived or no one called me ... it's a shame that in the first order this happens ....
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Response from Petit-Fernand
Good afternoon Ana, We are sorry for this delivery anomaly by the post office. We have resent your order. Good day, Camille
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Imane
Rating: 1 out of 5
I bought a personalized water bottle. The label with my child's name came off and the stopper broke even though it had been used very few times. I don't recommend it at all!
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Response from Petit-Fernand
Hello. We are sorry that our products do not give you complete satisfaction. It is abnormal that it presents this type of anomaly. Please contact us at [email protected] or 05 19 88 01 72 so that we can find a satisfactory solution for you. We're here to help! Luce C-MonEtiquette
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Meunier
Rating: 4 out of 5
The labels sometimes peel off after several washes, but this is only occasional, and it's ultra-quick to put on clothes.
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Lilo
Rating: 4 out of 5
Very good team response to a manufacturing defect
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Fanny I.
Rating: 4 out of 5
Very intuitive site and fast shipping. Quality labels. A little disappointed with the labels ordered with a floral background (small purple flowers). In fact, once the label is peeled off its sheet, the flowers are barely visible (floral print is largely present on the self-adhesive sheet, whereas we would have preferred to see it on the label itself).
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Su
Rating: 1 out of 5
It did not arrive at the right time. It took over a month and I had to order it a second time. I will not request your services again. This is the third time this has happened to me.
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Response from Petit-Fernand
Good morning Susana, We sincerely regret this delivery anomaly on the part of Correos. However, we hope that our products meet your expectations. Good day, Camille Petit-Fernand
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Minik Kelebek
Rating: 4 out of 5
Fast delivery, nice stickers but it's a shame there aren't more designs to choose from, decent quality but will have to wait and see.
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Dilek Oksuz
Rating: 1 out of 5
I still haven't received my order....
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
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