Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I want to comment that the order finally came to me the last day that you indicated that I could get it to the post office, almost 12 days after the order was placed. I thought it was not going to arrive and that is why I contacted you. I was very reassured by your prompt response and you told me that if it did not arrive you would find a solution. Thank you for your attention.
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Response from Petit-Fernand
Good morning Barbara, Thank you very much for your message. We are sorry to hear that the post office took so long to deliver your order. We are here to help you ! Good morning, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
ease of consultation and choice
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Cliente
Rating: 1 out of 5
Unfortunately, the labels I ordered arrived wrong and I could not even reorder them because they would have arrived too late.
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Response from Petit-Fernand
Good morning Anna, we apologize for this error. We have refunded your order as per your request. We remain available and wish you a good day. Alessio, Petit-Fernand
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Camille Flautre
Rating: 4 out of 5
Great labels! However, for an order involving several children, it would be more practical to make a booklet for each child. In our order, the labels for 3 children were mixed up in 2 booklets, which wasn't very practical.
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Katrin S.
Rating: 4 out of 5
Super easy order, shipping confirmation unfortunately not up to date and not easy to track. Otherwise everything was ok.
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Response from Petit-Fernand
Thank you for your review. We are sorry that the postal service is taking a while to deliver your order. However, we hope you like the labels. Have a nice day, Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Parcel received quickly I took stickers and Thermocollante, for my daughter's clothes. I haven't tried them yet, I'm waiting for the new school year. But it looks like good quality. I've seen practically nothing but good reviews, which is what convinced me, and it's not expensive at all.
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Sam
Rating: 4 out of 5
Good experience because it was not difficult for me to consult, choose and order the labels for my children. When I had a payment problem, I contacted your services and they were very reactive, which is very much appreciated.
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Sonsoles
Rating: 4 out of 5
I have not received my order. It's been a few weeks since it should have arrived and I haven't heard anything about it.... I have tried to contact you but I don't see how to do it :( - I repeat my opinion. The order did not arrive but they contacted me. They sent me the same order again without paying again and this time it did arrive. The customer service, very good.
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Response from Petit-Fernand
Good afternoon Sonsoles, We will contact you this afternoon to help you. Best regards, Camille
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Alexandra Roger
Rating: 4 out of 5
First order made C-monetiquette. Fast delivery and before the estimated time. It arrives in a booklet with the sections clearly separated, which is very practical and avoids losing any. The labels seem to be of good quality, to be seen over time. The only downside, which is more of a recommendation, is the need for foot labels that distinguish between left and right feet, which are not available in the kindergarten pack I bought.
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Helena Alonso
Rating: 1 out of 5
Order not received, several mail sent to customer service nothing was done !!!
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Response from Petit-Fernand
Hello, following our telephone conversation, I can confirm that your order has gone back into production and will be dispatched within 48 hours. Please accept our apologies for this postal delivery anomaly. We're here to help! Have a nice day? Luce C-MonEtiquette
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Ana Lorente Calafat
Rating: 1 out of 5
I placed an order on July 19 and they tell me that I will not receive it until August 1. They were labels for a trip and now I no longer need them. I will not buy again for sure, as they do not meet the delivery deadlines.
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Response from Petit-Fernand
Good afternoon Ana, We sent you an email to help you. Hello, Camille
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Francesca L.
Rating: 1 out of 5
the product never arrived and i paid in advance. second year that happens i will not buy again
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Response from Petit-Fernand
Good morning Francesca, we are sorry for this shipping anomaly by the postal service. We have refunded your order as per your request. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Laetitia Cubaud Mahut
Rating: 1 out of 5
Never any response after-sales service order error several emails left without any return! Very disappointed!
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Response from Petit-Fernand
Hi Laetitia, I'm sorry you didn't receive the right lunchbox. I've just seen that our emails couldn't be delivered to your mailbox. I will contact you by phone this morning to discuss a solution directly with you. I apologize for this technical problem. Have a nice day? The C-MonEtiquette team
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Antonia P.
Rating: 4 out of 5
More orders placed is always all positive! Wide choice of customization, bright colors and reliability in order handling.
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Response from Petit-Fernand
Good morning Antonia, we are glad you are satisfied with our products.?? We hope to see you back on our site soon!? Alessio, Petit-Fernand
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Cha
Rating: 1 out of 5
I haven't received my order and I still haven't heard back from customer service. Order placed 12 days ago.
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Response from Petit-Fernand
Hello, we're sorry to see that you still haven't received your order. As you should have received it yesterday at the latest, I'll be contacting you this morning to discuss how we can help. We're here to help! Have a nice day? Luce C-MonEtiquette
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Virginie Guegan Pouhaer
Rating: 4 out of 5
Lots of choice, fast shipping and matching the order on the website.
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Fede
Rating: 4 out of 5
I had problems with my order and asked for clarification via email. They responded right away and sent the product back to me free of charge. Honest is not for everyone!
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Response from Petit-Fernand
Dear Federica, we thank you for sharing your experience.? See you soon and have a nice day!?! Alessio, Petit-Fernand
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Svenja
Rating: 4 out of 5
I have ordered from you several times and have always been satisfied with how well your stickers stick to everything. Whether clothing or objects, it does what it promises. Really great.
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Response from Petit-Fernand
Hello, thank you very much for this great review. Have a nice day. Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Easy to stick and practical for a first school year. Wide choice of label designs.
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Cristina
Rating: 4 out of 5
The labels are very good, useful and of good quality. The transport maybe a little slow but good, all correct.
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Response from Petit-Fernand
Hello Cristina, Thank you very much for your message? Camille Petit-Fernand
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Laura
Rating: 4 out of 5
Order received with labels that were not ours, so for the 1st time I checked my order. We usually get one booklet per child, so by first name, but here it's all in the same booklet. I didn't like that as far as organization was concerned. This is the 1st time in 6 years that I've ordered.
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Leila
Rating: 4 out of 5
Quick receipt of the product . Very good label and practical for clothes and even the suitcase . Because my child was traveling and it was cool.
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Barbara Martial
Rating: 4 out of 5
The quality of the labels and the speed of delivery are always top-notch, but I'm a bit disappointed by the bonus stickers! On previous occasions, they were much nicer!
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Invité
Rating: 4 out of 5
Quick and easy
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Mandy
Rating: 1 out of 5
I did not receive my order. This is already the 2nd time there have been problems with my orders at cmonetiquette :-(
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Response from Petit-Fernand
Hello, thank you for your feedback. We are very sorry that you did not receive your order and we apologize for this delivery anomaly by the postal services. I have just sent you an e-mail to discuss the solutions we can offer you. We are here to help you. Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Fast order!!! Fast delivery
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Angelo Bianchi
Rating: 1 out of 5
Hello, I asked within minutes of my order to change the logo of one of the children because I made a mistake, I was told very quickly that it would be done. The labels arrived without the requested change.
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Response from Petit-Fernand
Hello, indeed there was a technical problem when the change was taken into account, I apologize for that. As mentioned in the e-mail sent to you yesterday, your labels with the change have been reproduced and will be delivered to you very soon! We're here to help you. Have a nice day? The C-MonEtiquette team
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Maria
Rating: 4 out of 5
The pack is a very good offer, great service. My only comment is that I find that some of the label pages aren't filled in properly, which means a lot of paper is wasted, knowing that printing more labels in the empty spaces doesn't cost any more.
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Invité
Rating: 1 out of 5
Order never collected
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Response from Petit-Fernand
Hello, we're sorry to read that you still haven't received your order. I have just contacted you by e-mail to propose solutions. Please accept our apologies for this postal delivery anomaly. I remain available to help you! Have a nice day? Luce C-MonEtiquette
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Muriel
Rating: 4 out of 5
I found the labels very nice, and the little bags too....
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Céline
Rating: 1 out of 5
Labels ordered at the beginning of July and still not received. My daughter is very disappointed.
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Response from Petit-Fernand
Hello, we're sorry you didn't receive your order. I have sent you an email to discuss a solution. Please accept our apologies for this postal delivery anomaly. Have a nice day? Luce C-MonEtiquette
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Evelyn Rousseau
Rating: 4 out of 5
Very pleased
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Manon De Greef
Rating: 4 out of 5
The product corresponds perfectly to what is visible on the site. I've been ordering for 3 years and I'm always satisfied.
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Response from Petit-Fernand
Thank you so much for this great comment! Have a nice day? The C-MonEtiquette team
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Jacqueline
Rating: 1 out of 5
My order simply hasn't arrived and I haven't received any response to my inquiry. Unfortunately, I'm pretty dissatisfied.
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Response from Petit-Fernand
Hello Jacqueline, we are sorry that you have not received your order. It was sent on July 4th. I have sent you an email so that we can check your address before we resend your order. Have a nice day. Elise IsMine
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Sophie
Rating: 4 out of 5
The company is serious (warns of delivery delays when they occur) and ethical.
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Invité
Rating: 4 out of 5
Delighted with this experience, simple, fast and inexpensive, I recommend ++.
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L.
Rating: 1 out of 5
I still haven't received my order!
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Response from Petit-Fernand
Hello, we're sorry that the postal service is taking so long to deliver your order. We have just contacted you by email to discuss a solution. We're here to help. Have a nice day? The C-MonEtiquette team
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Lucie Goffioul
Rating: 4 out of 5
I've been ordering labels from you since 2014 and everything has always gone very well. This year, I'm just a little disappointed with one of the models from my last order because the font is really very very small, you can't see it well with the patterns. I'll choose another one for future orders. All the labels stick very well, there's a wide choice of patterns, colors etc.. I once received an isothermal gourd with a cap that didn't work. I just e-mailed them and they sent me a new one. I really recommend this site.
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Response from Petit-Fernand
Hello, thank you for this message. We have taken into account your comment about the font size, and we thank you for your feedback on this issue. We also thank you for all the kind comments you make about us! Have a nice day? The C-MonEtiquette team
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Melanie Copigneaux
Rating: 4 out of 5
Perfect label. Great canvas bag. My daughter loved it. Happily away at camp
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Cm
Rating: 4 out of 5
Lovely designs, be advised not to wash items above 40 degrees though or labels come unstuck. Overall satisfied.
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