English 
J
Rating: 4 out of 5
Very nice labels Long delivery time
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 915 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Top label but delivery takes too long
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M
Rating: 1 out of 5
The express courier service takes much longer than the website indicates. After making payment as express shipping, the labels arrived after our son left for camp. Two days after the promised date.
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Response from Petit-Fernand
Good morning Maria, we have just refunded the express shipping costs. Seur should have delivered your order in 48 hours. We apologize for the delay. Good morning, Sandra Petit-Fernand
A
Rating: 4 out of 5
Good price and workmanship
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Response from Petit-Fernand
Thank you for your review, which we are very pleased about. We wish you a wonderful day. Elise, EsIstMeins
I
Rating: 4 out of 5
I am very satisfied
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Response from Petit-Fernand
Thank you very much for this review! We wish you a wonderful day. Elise IsMine
A
Rating: 1 out of 5
surely the mistake was mine in not choosing tracked shipping but I didn't receive the labels so I don't know how they are. I gave you 20 euros and I regret it
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Response from Petit-Fernand
Good morning Alessandra, we are sorry for this shipping anomaly by the postal service. We have sent you an email to find a solution to this inconvenience. Good day Alessio, Petit-Fernand
I
Rating: 1 out of 5
Not yet received the package
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Response from Petit-Fernand
Hello Céline, I've just contacted you by email to check your address and suggest a solution. Your order should have arrived several days ago. I am waiting for your reply to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
V
Rating: 4 out of 5
The only drawback is that the labels don't always stay on after ironing, which I find very unfortunate.
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A
Rating: 1 out of 5
I never received my order or even a reply to my emails. However, my account has been debited...
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Response from Petit-Fernand
Hello Anne Lise, I'm sorry for you because we have sent you an email informing you that your order has been returned to us by La Poste due to an address error. We invite you to contact us by phone or email in order to help you. Have a nice day, Sandra C-MonEtiquette
C
Rating: 4 out of 5
Quality products, but I didn't expect the labels to be so "big". The instructions for use on the bottle say not to leave the bottle within the reach of children, even though these are children's bottles. I don't really understand. And the operation of the stopper also seems complicated to me for a child.
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V
Rating: 4 out of 5
solid, but bottle stopper a little fragile I bought 5 lunchboxes and 5 bottles (in two instalments) for my grandchildren
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L
Rating: 4 out of 5
I am very satisfied with the products. Only this time I was disappointed with the implementation. I ordered 3 products. 2 of the same and one different. And this time everything is mixed up in the booklets with the labels
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Response from Petit-Fernand
Dear Lena, Thank you for your new order. We are sorry if the labels were mixed up due to human error. We will make sure that this does not happen again. If you have any other question or suggestion, please contact our customer service and we will be happy to help!
C
Rating: 1 out of 5
Unfortunately I can't comment on the quality of the products or their use, as I still haven't received my order. My order was shipped on June 16, today is July 4 and I still haven't received it. I'm a bit sad because I've only heard good things about this site.
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Response from Petit-Fernand
Hello Cindy, I have just contacted you by email in order to help you as soon as possible. We are available by phone from 9am to 5pm if you prefer. Have a nice day, Sandra C-MonEtiquette
C
Rating: 4 out of 5
Practical, colorful labels. The pack contains various designs for all occasions. The labels are dishwasher and cleaning resistant. Two small drawbacks: I didn't find exactly the same background color for my daughter's label when I redid it. And on my last order, delivery times were longer than usual.
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C
Rating: 4 out of 5
Fast, accurate delivery of self-adhesive labels, which save time compared to sewing a keychain.
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I
Rating: 4 out of 5
I'm really happy with mi' experience with c-mon etiquette, simple and easy order, fast delivery, nothing to complain about!!!
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A
Rating: 4 out of 5
I'm delighted with the visuals, we haven't yet tested the labels, but the bentos have been tested and approved by both children and mom!
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C
Rating: 4 out of 5
Shipping took a long time
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Response from Petit-Fernand
Dear Christine. Thank you for your order! We are sorry if the mail takes longer than usual. Deutsche Post usually delivers within 2-6 working days! We hope you like your labels!
D
Rating: 4 out of 5
Fast, beautiful labels. Only problem (only encountered in last order) labels were not well pre-cut so they came off hard. Overall, I recommend
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I
Rating: 1 out of 5
I never got my order home
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Response from Petit-Fernand
Good morning Chiara, we are sorry to hear about this shipping anomaly by postal services. I will contact you to find a solution to this inconvenience. Good day Alessio, Petit-Fernand
I
Rating: 4 out of 5
Good quality
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C
Rating: 4 out of 5
Received quickly but disappointed by the quality of the product
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V
Rating: 4 out of 5
Easy ordering and fast delivery
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A
Rating: 4 out of 5
I'm happy with my purchase, everything went well until I paid by PayPal, at which point I got scared because it wasn't "c monetiquette" that appeared on the payment but Emma. So until I received my parcel I wondered whether I was going to receive it or whether it was someone called "Emma" who had cashed my payment ????
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I
Rating: 4 out of 5
super label for my son for his first day of kindergarten thank you
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P
Rating: 4 out of 5
The labels are beautiful CV i took a while to arrive but they are really vdi quality
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S
Rating: 4 out of 5
I only have experience of the purchase, which is very good. I haven't used the product yet.
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I
Rating: 1 out of 5
I have not yet received the order
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Response from Petit-Fernand
Good morning Marlisa, we are sorry to hear about this shipping anomaly by postal services. I will contact you to find a solution to this inconvenience. Good day Alessio, Petit-Fernand
V
Rating: 4 out of 5
This is the 2nd time we have ordered. The first ones are already used up. They hold really well and the writing does NOT fade! This time I can unfortunately only award 4 stars because the envelope with the labels unfortunately arrived here very bent (post stop).I hope the bent stickers still last a long time on the items. I would recommend the labels to others. As we already have experience with other service providers and we didn't like them that much.
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Response from Petit-Fernand
Thank you for your review. We are sorry for this incident with our partner shipping company. We will make sure that this does not happen again with the next shipment
B
Rating: 4 out of 5
Well received and responsive
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A
Rating: 4 out of 5
Apart from the Poulpeo cashback problem (6%!) which I was refused (very unpleasant), everything is perfect, the items are top quality and look good, and the delivery is super fast...
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L
Rating: 1 out of 5
The order never arrived....
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Response from Petit-Fernand
Good morning Laura, we are sorry to hear about this shipping anomaly by the postal services. As communicated to you by phone, I confirm that we have reshipped. We hope to receive it as soon as possible. Good day Alessio, Petit-Fernand
M
Rating: 1 out of 5
I am waiting for some stickers a month ago, half of the order has arrived but not the stickers which seems to me what should arrive faster...I don't even know if they are going to arrive any day, I needed them for my son's clothes, he has started summer campus and his clothes don't have his name on them.
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Response from Petit-Fernand
Good morning Monica, we are sorry for this delivery anomaly. We have just sent you an email to help you as soon as possible. Good morning, Sandra Petit-Fernand
A
Rating: 4 out of 5
Wide choice of labels, colors, animals... To be seen over time for resistance.
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F
Rating: 4 out of 5
Delighted with my purchase. Fast shipping, good value, easy to use. I would just like a little more choice in the colors of the drawings.
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C
Rating: 1 out of 5
I placed an order about a month ago and never received anything.I ordered two packages of labels for clothes and items. And I would have needed them.
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Response from Petit-Fernand
Good morning Cristina, we are sorry to hear about this shipping anomaly by the postal services. We have sent you an email to find a solution to this inconvenience. Good day Alessio, Petit-Fernand
I
Rating: 4 out of 5
Beautiful and colorful stickers. Delivery time a little long
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G
Rating: 4 out of 5
I feel confident buying from a reputable company.
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Response from Petit-Fernand
Thank you very much ! Camille Petit-Fernand
I
Rating: 1 out of 5
I cancelled my order as soon as I received the visual because it did not conform to what I wanted... as a result, the labels were sent and I was charged.
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Response from Petit-Fernand
Hello Delphine, we're sorry to read your message after several exchanges with you by email. We will contact you by phone later today to better understand your request and help you. Have a nice day, Sandra C-MonEtiquette
I
Rating: 4 out of 5
Top item and shipped quickly but the DPD delivery company is really unprofessional, leaving a notice by SMS when they have not even passed, late delivery, politeness absent and on top of that it's borderline if they do not send us the package in the face. You don't have to change anything except your delivery service.
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