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I
Rating: 4 out of 5
Good quality
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 809 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1 and 4 stars
Reset filtersC
Rating: 4 out of 5
Received quickly but disappointed by the quality of the product
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V
Rating: 4 out of 5
Easy ordering and fast delivery
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A
Rating: 4 out of 5
I'm happy with my purchase, everything went well until I paid by PayPal, at which point I got scared because it wasn't "c monetiquette" that appeared on the payment but Emma. So until I received my parcel I wondered whether I was going to receive it or whether it was someone called "Emma" who had cashed my payment ????
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I
Rating: 4 out of 5
super label for my son for his first day of kindergarten thank you
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P
Rating: 4 out of 5
The labels are beautiful CV i took a while to arrive but they are really vdi quality
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S
Rating: 4 out of 5
I only have experience of the purchase, which is very good. I haven't used the product yet.
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I
Rating: 1 out of 5
I have not yet received the order
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Response from Petit-Fernand
Good morning Marlisa, we are sorry to hear about this shipping anomaly by postal services. I will contact you to find a solution to this inconvenience. Good day Alessio, Petit-Fernand
V
Rating: 4 out of 5
This is the 2nd time we have ordered. The first ones are already used up. They hold really well and the writing does NOT fade! This time I can unfortunately only award 4 stars because the envelope with the labels unfortunately arrived here very bent (post stop).I hope the bent stickers still last a long time on the items. I would recommend the labels to others. As we already have experience with other service providers and we didn't like them that much.
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Response from Petit-Fernand
Thank you for your review. We are sorry for this incident with our partner shipping company. We will make sure that this does not happen again with the next shipment
B
Rating: 4 out of 5
Well received and responsive
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A
Rating: 4 out of 5
Apart from the Poulpeo cashback problem (6%!) which I was refused (very unpleasant), everything is perfect, the items are top quality and look good, and the delivery is super fast...
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L
Rating: 1 out of 5
The order never arrived....
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Response from Petit-Fernand
Good morning Laura, we are sorry to hear about this shipping anomaly by the postal services. As communicated to you by phone, I confirm that we have reshipped. We hope to receive it as soon as possible. Good day Alessio, Petit-Fernand
M
Rating: 1 out of 5
I am waiting for some stickers a month ago, half of the order has arrived but not the stickers which seems to me what should arrive faster...I don't even know if they are going to arrive any day, I needed them for my son's clothes, he has started summer campus and his clothes don't have his name on them.
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Response from Petit-Fernand
Good morning Monica, we are sorry for this delivery anomaly. We have just sent you an email to help you as soon as possible. Good morning, Sandra Petit-Fernand
A
Rating: 4 out of 5
Wide choice of labels, colors, animals... To be seen over time for resistance.
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F
Rating: 4 out of 5
Delighted with my purchase. Fast shipping, good value, easy to use. I would just like a little more choice in the colors of the drawings.
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C
Rating: 1 out of 5
I placed an order about a month ago and never received anything.I ordered two packages of labels for clothes and items. And I would have needed them.
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Response from Petit-Fernand
Good morning Cristina, we are sorry to hear about this shipping anomaly by the postal services. We have sent you an email to find a solution to this inconvenience. Good day Alessio, Petit-Fernand
I
Rating: 4 out of 5
Beautiful and colorful stickers. Delivery time a little long
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G
Rating: 4 out of 5
I feel confident buying from a reputable company.
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Response from Petit-Fernand
Thank you very much ! Camille Petit-Fernand
I
Rating: 1 out of 5
I cancelled my order as soon as I received the visual because it did not conform to what I wanted... as a result, the labels were sent and I was charged.
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Response from Petit-Fernand
Hello Delphine, we're sorry to read your message after several exchanges with you by email. We will contact you by phone later today to better understand your request and help you. Have a nice day, Sandra C-MonEtiquette
I
Rating: 4 out of 5
Top item and shipped quickly but the DPD delivery company is really unprofessional, leaving a notice by SMS when they have not even passed, late delivery, politeness absent and on top of that it's borderline if they do not send us the package in the face. You don't have to change anything except your delivery service.
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R
Rating: 4 out of 5
I ordered a personalized gourd for my little nephew which arrived with the stickers badly stuck on, full of defects. I made a complaint and they sent me back an identical gourd this time without defects and very quickly.
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L
Rating: 4 out of 5
Satisfied The site is well designed, the choice is large, the color combinations are good.
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C
Rating: 4 out of 5
Customer service is very nice. My order did not arrive. It was sent again.
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Response from Petit-Fernand
Thank you for your review. We are always here to help you! Have a nice day. Elise, ItIsMine
C
Rating: 1 out of 5
Despite 15 days for departure, the package arrived late
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Response from Petit-Fernand
Good morning Carlo, we are sorry to hear about this delay from the postal services. If you have any doubts or questions please do not hesitate to contact us at [email protected] Good day Alessio, Petit-Fernand
E
Rating: 4 out of 5
Great service and beautiful labels
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M
Rating: 4 out of 5
Lots of choice, easy ordering and fast delivery!??
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I
Rating: 4 out of 5
It took a long time to arrive
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I
Rating: 1 out of 5
The labels came off in the first wash, disappointed
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Response from Petit-Fernand
Hi Sonia, following our telephone conversation, I can confirm that it's not normal for the labels to come off. We will send them back to you within the next 48 hours. See you soon, Sandra C-MonEtiquette
E
Rating: 4 out of 5
I love the labels,they do not peel off ,this is the second time I have ordered and will continue to do so.
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A
Rating: 4 out of 5
Great selection and attractive prices. Super fast delivery. Highly recommend.
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S
Rating: 4 out of 5
Received on the correct date
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I
Rating: 1 out of 5
Ordered 100 labels and only received 90. Very disappointing.
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Response from Petit-Fernand
Hi Melissa, the 10 missing labels should be here soon :) So sorry for this manufacturing anomaly. Have a nice day, Sandra C-MonEtiquette
E
Rating: 4 out of 5
The price is right and the labels are impeccable. The only drawback is the payment method (paypal or bank transfer only), which complicates the order and adds a little delay to its processing; all the more so as the information only appears at the last moment - when everything has already been done.
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I
Rating: 4 out of 5
Too much delay in shipping from the time I received the mail until they actually arrived.
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I
Rating: 1 out of 5
I did not receive all my product labels.
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Response from Petit-Fernand
Hi Susana, we've just left you a voicemail to help you. Have a nice day, Sandra C-MonEtiquette
A
Rating: 4 out of 5
Easy ordering and fast response. Quality service
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C
Rating: 4 out of 5
Great items, that last well.
Response from Petit-Fernand
Hello Clarissa, thank you for your comment ?? Jessica - Petit-Fernand
S
Rating: 4 out of 5
Bought a stainless steel gourd personalized with the child's name. Quality of the bottle Quite good and pretty, but I can't say the same for the plastic cap... my son dropped it 2 times, which literally broke the cap... UPDATE: Very serious and responsive after-sales service that immediately found a solution to my stopper problem. Thank you for your professionalism
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Response from Petit-Fernand
Hello Emilie, thank you for your message. We have just contacted you by email to help you. Have a nice day, Camille C-Mon Etiquette
M
Rating: 4 out of 5
Good product but delivered several days late and an unexpected postal tax... 27/06/2023 Highlight: cmonetiquette's immediate responsiveness following receipt of my message very much appreciated. Bravo and thank you to Jessica.
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Response from Petit-Fernand
Hello Franciane, we have contacted you by email. Sincerely, Jessica, C-monetiquette
A
Rating: 1 out of 5
My complete order has not arrived. I ordered some labels and a personalized backpack with my son's name, and only the labels have arrived, which took many, many days. I claimed it last week and have not received any response.
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Response from Petit-Fernand
Good morning Ana, we have just replied by email. We are waiting to be able to help you. Camille Petit-Fernand