The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Good morning Alessandra, we are sorry that you have not received it yet. We will resend it to you free of charge. We will be in touch, and if you have any questions, we are here to help you. Sandra Petit-Fernand
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Amelie
Rating: 4 out of 5
Fast, very good quality it's not the first time I order but I seem to have had a problem with the advertised discount I thought I paid 29.80 and I finally paid 35.80 maybe the shipping costs at the last moment ...
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vigneron 84
Rating: 4 out of 5
products as expected very fast delivery
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Caroline Dubos
Rating: 1 out of 5
I ordered 70 self-adhesive textile labels. Most of them come off in the first wash.
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Response from Petit-Fernand
Hello Caroline, we have just contacted you by email to help you :) It's not normal for labels to come off. Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 4 out of 5
perfect label and delivered as agreed, in a small booklet.
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????
Rating: 4 out of 5
I'm always pleased with the results of the stickers and how long they last on objects or clothes.
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Monsieur ROSSOTTO
Rating: 4 out of 5
Quality silk-screen printing on just a paper base, I thought a coated fabric.
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Invité
Rating: 4 out of 5
good product quality and true to what I ordered. quick and easy to install.
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alizee vigier
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hello Alizée, an email was sent to you this morning to help you with the order tracking. Have a nice day, Sandra C-MonEtiquette
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María
Rating: 1 out of 5
The heat-sensitive labels and stickers have peeled off with the first wash, now I have to buy something else.
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Response from Petit-Fernand
Good morning Maria, we just wrote you by email to help you. Hello, Sandra Petit-Fernand
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JL
Rating: 1 out of 5
The shipment has not arrived yet!
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Response from Petit-Fernand
Good morning Jose Luis, we have contacted you by email to help you, because it should have reached you. Good morning, Sandra Petit-Fernand
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Costanza
Rating: 4 out of 5
Nothing to say, fast delivery and neat products!
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Monserrat Fernandez Gayo
Rating: 1 out of 5
Disastrous! This is the second time that my order has not arrived. First they give me a long time and finally nothing. I gave it a chance, but I no longer risk being left stranded again. They haven't refunded my money yet either.
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Response from Petit-Fernand
Good morning Monserrat, we regret this anomaly in the delivery with Correos. Don't worry, the refund has been made as soon as you ordered it. It will be reflected in your account in the next 5 working days. Have a nice day, Sandra Petit-Fernand
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Invité
Rating: 4 out of 5
Very happy with the nominettes, good quality
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Nisou
Rating: 4 out of 5
fast shipping
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Sylvie Martinage
Rating: 4 out of 5
Very satisfied with the product
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Catherine Postic
Rating: 4 out of 5
the labels are perfect and easy to sew onto garments
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Invité
Rating: 4 out of 5
Labels received on time. I'm waiting for my son's return to see how well they hold up during the week.
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Filip
Rating: 4 out of 5
Good choice, quality seems ok. We ordered 8. Negative point was the packaging, box too big and bottles not well protected, so 2 bottles with scratches, it's a real shame. I was also surprised to have to pay customs duty, it's not clear that it didn't come from Switzerland. Or at least indicate as a reminder for those who put an address in Switzerland.
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Mme Stéphanie Jams
Rating: 4 out of 5
I'm on my 3rd or 4th order and I love the idea of doing it myself, and the choices are varied and very pretty. I've now had two orders where I've been disappointed because the labels are increasingly difficult to remove from the notebook, and I've damaged a few in the process, so I'm throwing them away. Fast delivery. It's also a shame that there isn't a loyalty program or discounts offered from time to time to build customer loyalty.
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Rime Rimou miled
Rating: 1 out of 5
Labels not received following my cancellation request but no refund
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Response from Petit-Fernand
Hello Ismael, we have just contacted you by phone in order to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
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BEGGI
Rating: 1 out of 5
Order not received, 1st time this has happened despite my numerous orders.
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Response from Petit-Fernand
Virginie, we've just sent you an email to help you. Have a nice day, Sandra C-MonEtiquette
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Angelina Menrath
Rating: 1 out of 5
The parcel still hasn't arrived
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Response from Petit-Fernand
Hello Angelina, thank you for your availability by phone. We're sorry about this delivery anomaly with the postal service. Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 4 out of 5
So many beautiful options to customize the items. I live in Italy and it took 15 days to recieve the order but it was worth it. I liked
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sables
Rating: 1 out of 5
Order not received. They tell me to be patient
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Response from Petit-Fernand
Hello Natacha, an email has been sent to you to help you :) Have a nice day, Sandra C-MonEtiquette
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chrystelle
Rating: 4 out of 5
I ordered labels and received them 2 weeks later. I needed to ask a question and I got the answer 48 hours later and my answer was clear.
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soline bejuy
Rating: 1 out of 5
Very disappointing. The cap broke after just 2 days. What's more, it's much too hard to open for small children's hands, which are already complicated for an adult. It's not environmentally friendly at all if we have to buy a new cap every week... I wouldn't recommend it, it's not suitable for children!
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Response from Petit-Fernand
Hello Soline, we're sorry about the quality anomaly on the stopper of our gourd. An email was sent to you this morning to help you. Have a nice day, Sandra C-MonEtiquette
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Paméla Grosdidier
Rating: 4 out of 5
These labels are really perfect. The only downside is that the self-adhesive clothing labels come off much more easily in the wash than they used to.
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Invité
Rating: 4 out of 5
fast delivery, the envelope was torn on arrival, perhaps the packaging should be reviewed
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Fa
Rating: 4 out of 5
is good quality of labels and then also the variety of designs to choose from.
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Anja
Rating: 4 out of 5
Stickers are high quality and hold up very well! However, I find them very expensive.
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Ms
Rating: 4 out of 5
Yes, I have purchased products on several occasions. I love them. I have a user profile and I would like to be able to accumulate points and/or enjoy some advantages.
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Alice
Rating: 4 out of 5
Adhesive clothing labels are very convenient if I may as a suggestion one-line lettering could also be larger using italics (like those for shoes). The bag of a good cotton. Delivery on time.
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Alba Lopez Macario
Rating: 1 out of 5
Sending by regular mail without tracking is not acceptable because after waiting 18 working days it may never arrive and you may have to wait another 18 working days for a new shipment.
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Response from Petit-Fernand
Hi Alba, we are surprised by your message because there is a trackable shipping option. Although there has been a loss with your order, we have reshipped it free of charge. We apologize for the wait and hope that you can trust us another time. Good day, Sandra Petit-Fernand
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Invité ZANA
Rating: 1 out of 5
to this day I have not received anything from my order, but you have debited my order, I am still waiting for it, your site is not serious.
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Response from Petit-Fernand
Hello Lucette, we have just contacted you by phone to help you. We look forward to hearing from you. All the best, Sandra C-MonEtiquette
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Invité
Rating: 1 out of 5
Didn't received stickers which ordered beginning of April, sended email to customer service, didn't get any response. So disappointed, daughter paid with her own money on her card ??
Response from Petit-Fernand
Dear Zofia, we are sorry to find out that your order didn't reach you. We are happy to resolve this issue and offer you a few solutions over the email. Please, get in touch with us! Kind regards, Stacy
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Invité
Rating: 4 out of 5
As described Fast delivery
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Chaimaa
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hello Chaimaa, we have just contacted you by email to help you. Have a nice day, Sandra C-MonEtiquette
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Laura
Rating: 4 out of 5
Very good quality and beautiful rendering! Too bad there's no proofreading, I made a mistake writing the name on a label!
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Isabelle FERGER
Rating: 1 out of 5
Despite all the instructions, the labels don't stick. They peel off in the first wash. I'm extremely disappointed and annoyed. I had only positive feedback from you. Wasn't there a PB with my labels?
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Response from Petit-Fernand
Hello Isabelle, thank you for your phone call. We are sorry for this quality anomaly. In any case, do not hesitate to come back to us by email for any further information. See you soon, Sandra C-MonEtiquette
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