Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Labels not received following my cancellation request but no refund
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Response from Petit-Fernand
Hello Ismael, we have just contacted you by phone in order to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
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Beggi
Rating: 1 out of 5
Order not received, 1st time this has happened despite my numerous orders.
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Response from Petit-Fernand
Virginie, we've just sent you an email to help you. Have a nice day, Sandra C-MonEtiquette
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Angelina Menrath
Rating: 1 out of 5
The parcel still hasn't arrived
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Response from Petit-Fernand
Hello Angelina, thank you for your availability by phone. We're sorry about this delivery anomaly with the postal service. Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 4 out of 5
So many beautiful options to customize the items. I live in Italy and it took 15 days to recieve the order but it was worth it. I liked
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Sables
Rating: 1 out of 5
Order not received. They tell me to be patient
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Response from Petit-Fernand
Hello Natacha, an email has been sent to you to help you :) Have a nice day, Sandra C-MonEtiquette
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Chrystelle
Rating: 4 out of 5
I ordered labels and received them 2 weeks later. I needed to ask a question and I got the answer 48 hours later and my answer was clear.
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Soline Bejuy
Rating: 1 out of 5
Very disappointing. The cap broke after just 2 days. What's more, it's much too hard to open for small children's hands, which are already complicated for an adult. It's not environmentally friendly at all if we have to buy a new cap every week... I wouldn't recommend it, it's not suitable for children!
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Response from Petit-Fernand
Hello Soline, we're sorry about the quality anomaly on the stopper of our gourd. An email was sent to you this morning to help you. Have a nice day, Sandra C-MonEtiquette
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Paméla Grosdidier
Rating: 4 out of 5
These labels are really perfect. The only downside is that the self-adhesive clothing labels come off much more easily in the wash than they used to.
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Invité
Rating: 4 out of 5
fast delivery, the envelope was torn on arrival, perhaps the packaging should be reviewed
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Fa
Rating: 4 out of 5
is good quality of labels and then also the variety of designs to choose from.
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Anja
Rating: 4 out of 5
Stickers are high quality and hold up very well! However, I find them very expensive.
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Ms
Rating: 4 out of 5
Yes, I have purchased products on several occasions. I love them. I have a user profile and I would like to be able to accumulate points and/or enjoy some advantages.
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Alice
Rating: 4 out of 5
Adhesive clothing labels are very convenient if I may as a suggestion one-line lettering could also be larger using italics (like those for shoes). The bag of a good cotton. Delivery on time.
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Alba Lopez Macario
Rating: 1 out of 5
Sending by regular mail without tracking is not acceptable because after waiting 18 working days it may never arrive and you may have to wait another 18 working days for a new shipment.
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Response from Petit-Fernand
Hi Alba, we are surprised by your message because there is a trackable shipping option. Although there has been a loss with your order, we have reshipped it free of charge. We apologize for the wait and hope that you can trust us another time. Good day, Sandra Petit-Fernand
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Invité Zana
Rating: 1 out of 5
to this day I have not received anything from my order, but you have debited my order, I am still waiting for it, your site is not serious.
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Response from Petit-Fernand
Hello Lucette, we have just contacted you by phone to help you. We look forward to hearing from you. All the best, Sandra C-MonEtiquette
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Invité
Rating: 1 out of 5
Didn't received stickers which ordered beginning of April, sended email to customer service, didn't get any response. So disappointed, daughter paid with her own money on her card ??
Response from Petit-Fernand
Dear Zofia, we are sorry to find out that your order didn't reach you. We are happy to resolve this issue and offer you a few solutions over the email. Please, get in touch with us! Kind regards, Stacy
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Invité
Rating: 4 out of 5
As described Fast delivery
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Chaimaa
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hello Chaimaa, we have just contacted you by email to help you. Have a nice day, Sandra C-MonEtiquette
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Laura
Rating: 4 out of 5
Very good quality and beautiful rendering! Too bad there's no proofreading, I made a mistake writing the name on a label!
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Isabelle Ferger
Rating: 1 out of 5
Despite all the instructions, the labels don't stick. They peel off in the first wash. I'm extremely disappointed and annoyed. I had only positive feedback from you. Wasn't there a PB with my labels?
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Response from Petit-Fernand
Hello Isabelle, thank you for your phone call. We are sorry for this quality anomaly. In any case, do not hesitate to come back to us by email for any further information. See you soon, Sandra C-MonEtiquette
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Imogen
Rating: 4 out of 5
Great labels. Delivery took over 2 weeks.
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Julie Liso
Rating: 4 out of 5
Very pretty gourd, well decorated. Only downside: the cap is very difficult to open. 2 days of use and my daughter broke the cap trying to open it.
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Invité
Rating: 4 out of 5
Discounts after several orders would be welcome. Otherwise all is well
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Francesca M.
Rating: 1 out of 5
Water bottle cap broke after 2 days
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Response from Petit-Fernand
Good morning, we have sent you a private message to resolve this unfortunate inconvenience. Good day Alessio, Petit-Fernand
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Invité
Rating: 4 out of 5
The site is clear
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Invité
Rating: 1 out of 5
Very badly cut labels I'm very disappointed
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Response from Petit-Fernand
Hello, We're sorry to hear that you're experiencing difficulties with your labels. We have contacted you privately to find a solution to this problem. Have a nice day Alessio C-MonEtiquette
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Victoria Rolin
Rating: 4 out of 5
I've been using these products for 2 years now and have had no problems. The self-adhesive clothing labels are very practical.
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Antonella G.
Rating: 4 out of 5
top products,easy to use and very durable over time
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Jessica
Rating: 1 out of 5
They never arrived
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Response from Petit-Fernand
Good morning, we are sorry for this shipping anomaly by the postal service. We have sent you an email to find a solution. Good day Alessio
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Stéphanie Legros
Rating: 4 out of 5
Beautifully presented in its little booklet. Top-quality adhesive and top-quality paper.
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Invité
Rating: 1 out of 5
Quality problems
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Response from Petit-Fernand
Hello Anne, we've left you a voicemail to help you. Have a nice day, Sandra C-MonEtiquette
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Bordes Christian
Rating: 4 out of 5
Perfect match, fast service
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Chiara
Rating: 1 out of 5
Unfortunately, I did not receive the order
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Response from Petit-Fernand
Good morning Chiara, we are sorry to learn of this anomaly on the shipment. We have taken steps to send you an email to resolve the issue. Have a good day. Alessio
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Jean Louis Remy
Rating: 1 out of 5
I received tiny labels on which it was not possible to describe, so they had nothing to do with the product I was looking for.
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Response from Petit-Fernand
Hello, We are sorry for this misunderstanding. As you can see in our product sheet, our labels are fully customizable on the website. I have sent you an email to propose a solution. Have a nice day Alessio
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Invité
Rating: 4 out of 5
This experience has been a great help to me because I have been able to develop my imagination with labels and this has been a great help to me.
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Invité
Rating: 4 out of 5
The speed of delivery is always appreciated. The wrong Spanish label was inserted in the leaflet instead of a label.
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Jennifer Teste
Rating: 4 out of 5
Top labels??
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Invité
Rating: 4 out of 5
Order received but with printing errors, complaint made, I quickly received new labels in line with expectations.
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Invité
Rating: 4 out of 5
The site is very easy to access. The shipment was very fast. Now to see in time if it holds well the clothes. Thank you very much
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Yvonne
Rating: 4 out of 5
Good workmanship and fast delivery time for the labels. I think the price is a bit high for iron-on labels.
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Response from Petit-Fernand
Thank you for your feedback. We offer a discount based on the quantity :)
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