Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Iron-on labels don't stick to all types of garments and go in the washing machine. The normal stickers are dishwasher safe. I am very, very disappointed with my first order from you.
Translated reviews
Response from Petit-Fernand
Hello Morgane, we tried to contact you by phone to help you with the labels. It's not normal for them to come off if the instructions are followed correctly. I assure you, we'll get back to you as soon as possible. All the best, Sandra C-MonEtiquette
C
Corinne Guegan
Rating: 4 out of 5
Gourds quality materials respected colors However a defect on the smallest The one of my granddaughter ... in one place the unicorn ... missing ... or peeling off the pattern ... already Wash before use with clear water.... Disappointed .
Translated reviews
Response from Petit-Fernand
Hi Corinne, I've just left you a voicemail so that we can discuss this over the phone :) Good day, Sandra - C-MonEtiquette
V
Valerie Bondanelli
Rating: 4 out of 5
Unfortunately, I find the round stickers too large.
Translated reviews
C
Customer
Rating: 4 out of 5
Ordering was completely hassle-free. Fast delivery. As it is a first order, I have no experience with washing. But the labels make a good impression.
Translated reviews
Response from Petit-Fernand
Hello, thank you for ordering from us. The labels should hold up when washed and dried. If you have any problem with the labels, please contact customer service directly.
V
Veronica
Rating: 4 out of 5
Product quality great ,I have been sourcing from them for years. This year they sinned because my order was shipped to another customer,they quickly fixed it,but if they hadn't noticed maybe I would have never received my package
Translated reviews
I
Invité
Rating: 4 out of 5
Cute labels, unfortunately many labels came off after the 1st wash.
Translated reviews
Response from Petit-Fernand
Hello, thank you for ordering from us. The labels should hold up when washed and dried. We will contact you by email for further details and to offer you a replacement.
I
Invité
Rating: 4 out of 5
A clear response after placing an order and an interesting reactivity
Translated reviews
S
Silvia
Rating: 1 out of 5
I have not received my order
Translated reviews
Response from Petit-Fernand
Hello Silvia, it is true that you should have received it by now. Yesterday we contacted you to help you and resend it again for free :) Check your emails :) Good morning, Sandra Petit-Fernand
J
J.
Rating: 4 out of 5
Unfortunately, the order took longer than stated. The labels contained foreign stickers, but these were resent after a complaint.
Translated reviews
Response from Petit-Fernand
Hello J., thank you for your review. We apologize again for the error during production. Thank you for contacting our customer service to find a solution.
G
Giorgia
Rating: 1 out of 5
Unfortunately, I did not receive the order,the customer service, however, was very kind and they gave me a refund.
Translated reviews
Response from Petit-Fernand
Good morning Giorgia, I am sorry you did not receive your order. I hope our solution will satisfy you. Have a good day.
J
Julie
Rating: 4 out of 5
The order arrives quickly and always compliant.
Translated reviews
S
Sandra Coudray
Rating: 4 out of 5
Tags compliant, I'm glad
Translated reviews
C
Claudia M.
Rating: 4 out of 5
I purchased the labels for pencils and school items, they are great! Durable and much better quality than others I have found. I highly recommend if you order them for the beginning of school to do so with plenty of notice because shipping times are not always fast.
Translated reviews
I
Isabelle
Rating: 4 out of 5
Order of labels to stick on clothes, labels conform, it's not my first order. The only downside is the delivery time, the post office is no longer fast enough...
Translated reviews
S
Sergio
Rating: 4 out of 5
It was easy to compose the labels, useful the simulation showing the finished appearance of the composition. On-time delivery and appreciated the complimentary stickers. I used the "object-school" labels, and it would be nice if new designs were included. Also, on the page for selecting animals, there are no drawings of the ones received as gifts, which are very nice, but I cannot reorder them.
Translated reviews
S
Saskia
Rating: 4 out of 5
This time I only give it 4 stars because the adhesive labels are difficult to remove from the booklet and the edges have already come loose after 1 wash. Some of the corners were bent a little when peeling them off and the last piece was slightly torn. This was not the case with my last order.
Translated reviews
Response from Petit-Fernand
Hello Saskia, thank you for your review. I would like to let you know that the labels should not come off the garment if the instructions have been followed correctly. Please let me know more details by replying to our email. We would like to identify the problem and find a suitable solution for you.
L
Laeti
Rating: 4 out of 5
Always fast shipping
Translated reviews
C
Col
Rating: 1 out of 5
I have not received my stickers that I ordered weeks ago.
Response from Petit-Fernand
Hi and thank for your review. We are sorry to hear that the order never reached you. Could you please let us know the most suitable solution for you by answering our email. Kind regards, Ana
S
Sophie
Rating: 4 out of 5
As a customer for several years, I regularly buy iron-on labels for clothes and self-adhesive labels for objects. The products are perfectly in line with what is offered on the site (colors, patterns, fonts). The designs don't change often, but are varied enough to satisfy everyone. The quality of the labels is variable. Some series come unstuck after a single wash, while others are still clearly visible from one year to the next. Satisfied overall, I remain loyal to this brand.
Translated reviews
A
Anne
Rating: 4 out of 5
Iron-on labels for clothing. Good quality. Fast delivery
Translated reviews
C
Cliente
Rating: 1 out of 5
After you have made the purchase. In the confirmation email. I read that it can take up to 10 days and it did not work for me. They could warn you in the pre-purchase.
Translated reviews
Response from Petit-Fernand
Hi Celina, At the time you proceeded to checkout, it said between 2 to 10 business days for standard delivery. Also, you had the option to choose express delivery. We are sorry that you did not see this information, Good day, Sandra - Petit Fernand
E
Elbereth869
Rating: 4 out of 5
Lovely stickers, work great on clothes and school items! The design is beautiful and they are extremely easy to apply! Delivery time was a bit too long then expected - but still on time, and all due to Royal Mail strikes. Some of the stickers have peeled off at the tumble dryer, but this has been an exception instead of the norm - they usually stick on very well! I'll be buying more :-)
Response from Petit-Fernand
Thank you for this detailed feedback! We are glad to know that you like all about our labels. We also would like to mention that the labels should not peel off at all. We are offering you to resend the labels on our cost, please see more details over the email.
P
Perrine Rousselet
Rating: 4 out of 5
Quality: top quality and designs that appeal to children. Only small remark, for the camp pack, it would be more useful to have more labels for the linen rather than for the objects. (especially if you want to label socks! )
Translated reviews
Response from Petit-Fernand
Thanks for your suggestion Perrine :) Sandra - Cmonetiquette
G
Gertrud D.
Rating: 4 out of 5
The selection and prices are great. I was a bit impatient with the shipping, but the customer service was great. Direct, fast and friendly. Thank you very much!
Translated reviews
Response from Petit-Fernand
Hello Gertrud. Thank you very much for your review! We are pleased to know that you like our products! We also offer express delivery within 48 hours if standard delivery takes a little too long for you.
M
Martina
Rating: 4 out of 5
Always original and good quality labels, although I have noticed that the thermoadhesive ones for clothes have changed from the past and I find that the material from before sticks more easily than now. All in all, however, I recommend them!
Translated reviews
B
Ba
Rating: 4 out of 5
The stickers are great and can withstand the washing machine, dryer and dishwasher. I am very satisfied. Only the delivery time is worth a point. You should know that the package comes from France. I waited about two weeks.
Translated reviews
Response from Petit-Fernand
Thank you so much for taking the time to write this review! We are pleased to hear that you like our labels and we apologize for the long delivery time!!!
B
Betty Mentre
Rating: 4 out of 5
Excellent products... the box and the insulated gourd are of very good quality... The only drawback is that it's a little difficult for a 3-year-old to open the bottle... but otherwise I'm delighted ????
Translated reviews
I
Invité
Rating: 1 out of 5
I paid more for expedited delivery.(48 hours maximum) I placed the order 10 days ago now and still nothing has arrived.
Translated reviews
Response from Petit-Fernand
Good morning Serena, thank you for your time on the phone. I wish you a beautiful day. Margaret
S
Simmone B.
Rating: 4 out of 5
Never received my order sadly :( customer service super quick in getting in touch and now sending more, looks like issue with postal service which is frustrating.
Response from Petit-Fernand
Hi Simmone. Thank you for letting us know. We are sorry to hear that the labels didn't arrive. Usually the delivery takes 2-6 working days. We assume that the letter got lost in the transit by the Royal Mail. Could you please check your emails and confirm us which option do you prefer in order to resolve this problem. Kind regards, Ana from Petit-Fernand
G
Garzoli
Rating: 1 out of 5
Some labels peel off on 1st wash
Translated reviews
Response from Petit-Fernand
Hello Dominique, I have just contacted you by email to discuss your order, and of course to help you as soon as possible. Have a nice day, Sandra - Cmonetiquette
E
Emilie
Rating: 4 out of 5
Bland colors, the proposed text was written in white, well contrasted on the site in preview, the printing is disappointing. The text is almost illegible, but the size of the labels and the stickiness is satisfactory. UPDATE post Customer service contacted me afterwards and refunded my order. I'm very happy with the customer service feedback.
Translated reviews
Response from Petit-Fernand
Hello Emilie, I'm sorry to read your message about our graphics. A message has been sent to you so that we can discuss it together and find a satisfactory solution for you. Have a nice day, Sandra - Cmonetiquette
N
Nicola E.
Rating: 4 out of 5
Great quality product, perfect for labeling school drink containers, packed lunch boxes, and clothes, just takes over a week to get to you so order in advance.
Response from Petit-Fernand
Thank you for this feedback, Nicola. We are glad to hear that you like our products. And the delivery indeed could take between 2-8 working days!
C
Claudia Biedermann
Rating: 4 out of 5
Order labels to stick directly onto garments. Very efficient. But the price is still high.
Translated reviews
Y
Yessi G
Rating: 4 out of 5
It's the second time I order, very good, only this time I ordered two different names (one to give as a gift) and they came in the same block.
Translated reviews
Response from Petit-Fernand
Good morning Yessi, indeed, we send everything together for ecological reasons, and to facilitate the organization. We understand that if it is for a gift, you would have preferred to receive them separately. Have a nice day, Sandra - Petit Fernand
P
Pepa M.
Rating: 1 out of 5
Where is my order?
Response from Petit-Fernand
Hi Pepa, we are sorry again that the order got lost in the transit. As agreed per email, your order has been fully refunded. Kind regards, Ana from Petit-Fernand
P
Presc
Rating: 1 out of 5
Very disappointed by the delivery time which was estimated at a short time and delivered too late, so I didn't need the labels I had to buy some elsewhere to be delivered much more quickly it's 10.50 euros that goes into the trash.
Translated reviews
Response from Petit-Fernand
Hello Francine, Following our telephone conversation, we apologize again for the delay in delivery by the Post Office. Good day, Sandra - Cmonetiquette
L
Lara H.
Rating: 1 out of 5
Water bottles are terrible quality. One arrived broken and had a terrible customer service experience trying to get a refund, which didn't happen. Very cheap quality and the iron labels have become so too.
Response from Petit-Fernand
Dear Lara, thank you taking your time to write this review. You contacted our customer service regarding the bottle cap that arrive damaged. We apologised for the damage during the transportation and send you the new cap free of change. This confirmation was made 3 days ago. We can not send the free replacement and issue the refund same time, it could be either one or another option. None of your orders since 2019 contains any iron-on labels and you never mentioned any issue previously with the labels until we refused to refund the order and simultaneously resend it. Nevertheless, if you will have any issue with our products in the future, we are happy to assist at any time. We hope your daughter will keep enjoying the products and wishing you all the best! Ana from Petit-Fernand
I
Invité
Rating: 1 out of 5
I placed an order and in 12 days I did not receive it, I complained and they proceeded to return it. Nefarious service
Translated reviews
Response from Petit-Fernand
We apologize for this delivery anomaly with the post office. Have a nice day, Sandra - Petit Fernand
I
Invité
Rating: 4 out of 5
Great stickers, delivery time slightly longer than stated
Translated reviews
Response from Petit-Fernand
Thank you for your review. I am sorry if the delivery took a little longer. Normally they take 2-6 working days.
K
Kenryozo
Rating: 4 out of 5
Fast delivery. Labels a bit big but we finally managed to place them on the clothes.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 