The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
We apologize for the delivery problem. We will send you the replacement today.
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Carolina M.
Rating: 1 out of 5
The order never arrived
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Alessio
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Cristina Arbona
Rating: 1 out of 5
They took a long time to arrive. The stickers are very nice but totally useless. When you put them on, they stick well but peel off by themselves. On clothes that have not even been worn or washed, 4 have already fallen off. On the clothes that I have washed, they have all come off without the labels. The labels that are for material, also fatal. In less than 1 week of use the transparent part that covers them has peeled off and the label has been left without that sticky and very dirty protector (and it is not because of misuse, because they were labels for me and not for the child). I will never repeat, it seemed to me a total rip-off and on top of that with the shipping costs they have been very good. Horrible experience.
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Response from Petit-Fernand
Hello Cristina, we apologize for this quality anomaly. We have contacted you privately to help you. Regards
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JORGE
Rating: 4 out of 5
everything is perfect, the shipping was a little slow, but the stickers are going very very well.
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Luisa G.
Rating: 1 out of 5
Never again take labels on this site. I have been waiting for my order since August 28!!! Very bad experience
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Response from Petit-Fernand
Good morning Luisa, we apologize for this non-delivery by postal services. We have contacted you to find a solution. Looking forward to your feedback, Have a nice day ? Alessio
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EHoj
Rating: 4 out of 5
Great company and good experience! I have used this company for a few years now. The sticker/name tag designs are great for younger children especially the girls. Boys, the choices feel more limited. Sometimes the shipping can take a while.
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Consuelo
Rating: 4 out of 5
I must say that the quality has decreased a bit, I bought these labels a couple of years ago and they were really the top! This year I was a little disappointed, they are still good and compared to others they give the possibility to be customized in more ways, however they lack that feeling of quality that was there to the touch, before the print was embossed now it is smooth. It may be that in all this my feeling is wrong, anyway I give 4 stars instead of 5 for this reason.
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sabrina
Rating: 4 out of 5
A little bigger than I expected but good quality
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Alba Hernández Santana
Rating: 4 out of 5
Very good product received, I have put them on the clothes now I hope they do not fall off. The rest is fine!
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Roberta M.
Rating: 4 out of 5
Cute personalized plates, convenient.shipping arrived on time! Recommended
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Elena V.
Rating: 4 out of 5
There was a problem with shipping but they solved it by sending me the product again at no additional cost! Very understanding and helpful
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Irene
Rating: 4 out of 5
The labels did not arrive, but the company was quick and very helpful in remedying this!
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Deborah D.
Rating: 4 out of 5
Labels done well. A little slow on shipping
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GEMMA
Rating: 1 out of 5
I have not received it
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Response from Petit-Fernand
Hi Gemma, we have contacted you by email to help you with the tracking of your order. Good day
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Esperanza García Abós
Rating: 4 out of 5
Although they took a little while to arrive (they come from France) it was worth the wait. They remain the same wash after wash. I was especially struck by how well the stickers are sticking directly, without ironing.
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Chiara S.
Rating: 1 out of 5
I'm sorry to leave a negative review, but I did not receive the package and had a response to my refund request. I will not shop with you again.
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Response from Petit-Fernand
Good morning Chiara, we are sorry for this delivery anomaly. We have contacted you to find a solution. Looking forward to your feedback, Have a nice day ? Alessio
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Eva García
Rating: 4 out of 5
Fantastic, I find them beautiful, easy to put on, there are many options. They are a little expensive, I wish I could buy more. But it's out of my budget. Overall I am very satisfied.
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Marta P.
Rating: 1 out of 5
The package with the stickers never arrived. I will get a refund but had to redo another order
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Response from Petit-Fernand
Good morning Marta, we apologize again for this non-delivery by the post office. I confirm that we have provided a refund. Have a good day ? Alessio
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Julia
Rating: 4 out of 5
The labels are very nice, they arrived within the expected delivery time. Let's see if they stand the wash test, those for objects at the moment great result.
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Aro B
Rating: 1 out of 5
Really, with what they charge for shipping costs and nothing has arrived yet.... If the shipping agency does not work, from what I see for some time.... Change it or do not ensure that it arrives in maximum 10 days. Of course for my part I will not recommend you and I'll go to the competition.
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Response from Petit-Fernand
We apologize for the wait
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Irene Pena roman
Rating: 4 out of 5
Delighted, I missed some stickers for the girl, in the other previous order she got a lot of them.
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Isa
Rating: 1 out of 5
Ordered in the first week of September a month has passed and nothing has yet arrived
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Response from Petit-Fernand
Good morning Isabella, we are sorry for this delivery anomaly by the postal services. I confirm that we have made the refund as ddai requested. Thank you for your understanding and have a nice day Alessio
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Gianluca
Rating: 4 out of 5
Excellent product is the second time we buy it and has a low price, in my opinion however is improvable the delivery the postal service unfortunately is very slow, it would be useful to be able to choose how to receive the product logically adjusting the cost of shipping
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Carmen
Rating: 4 out of 5
Durable labels.Bright colors. Well-made
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Silvia
Rating: 4 out of 5
Great products. Would be perfect with shorter receiving times thank you
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Roci
Rating: 1 out of 5
My experience was terrible, I placed my order on 13/09 and to date I have not received my order nor have I received my money back. Imagine how pissed off I am because I think that they are informal and the service is lousy.
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Response from Petit-Fernand
Hi Rocio, we have contacted you by email to help you. Regards
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Michela
Rating: 4 out of 5
All perfect, the labels are holding up for now. I have yet to try washing the clothes.... Only negative, I was not notified of delivery (they left the envelope in my mailbox).
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Rocio Lendínez
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hi Rocio, we have just sent you an email to help you with the tracking of your order. Good day
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Chiara
Rating: 4 out of 5
The labels are very nice. The thermoadhesive ones are easy to apply and currently have not been damaged by machine washing. The adhesive ones for the items are also well done and brightly colored. I recommend checking the dimensions before placing your order based on where you need to apply them. In my case, I had to trim them with scissors because they were too long in some cases (my mistake).
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Alip
Rating: 4 out of 5
Fast and practical service, easily orduinable. Fair price.
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Valentina
Rating: 1 out of 5
I have purchased their labels several times. With the last order, which was urgent, they were lost and I also lost my money
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Alessio
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Valentina C.
Rating: 4 out of 5
Custom labels easy to make, simply beautiful and very convenient, only downside is the delivery time a bit long and the inability to track the package.
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Susana Lozano
Rating: 1 out of 5
I dropped all the labels the first time I put them on, I bought another one thinking it was my fault and the same thing.... the thermoadhesives do not work as in previous years.
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Response from Petit-Fernand
Hi Susana, we have contacted you to help you by email. Regards
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Cristina Galea
Rating: 1 out of 5
I am not going to beat around the bush, I placed an order on Monday and two weeks went by and it did not arrive, so I decided to cancel the order, thank you, best regards.
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Response from Petit-Fernand
We apologize again for this delivery anomaly.
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Lorena A.
Rating: 1 out of 5
My order never arrived. Very bad service
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution ? Alessio
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Mary Danny Cabrera Hurtado
Rating: 4 out of 5
Very easy to choose the product, the payment, but it took a little longer than expected, I sent a message and you extended the delivery time, arrived in my mailbox and everything great, now I'm putting stickers on all the clothes of the child.
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Emanuela
Rating: 4 out of 5
Really nice labels, well made and durable, the object label I attached to the water bottle does not go away even after several washes. I haven't tested the durability of the thermo adhesive ones for fabrics yet. The only downside is the shipping time a bit too long and the cost in my opinion is a bit high.
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Rosario A.
Rating: 4 out of 5
All good as expected labels. A little long delivery time.
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Francesca
Rating: 4 out of 5
Very nice labels. I got the thermo adhesive ones. Easy to stick on. The only downside I don't give 5 stars for is the price which is not that cheap.
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Katy P.
Rating: 1 out of 5
Nice designs and easy to order but iron on labels had peeled off after 1 wash despite following instructions
Response from Petit-Fernand
Dear Katy, we are very sorry about this! Please, contact our customer service with the picture of the problem in order to find suitable for you solution.
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