Customer reviews of Petit-Fernand

I would give 5 stars because the products are really original and quality, but one star was taken off because of the price, which seems a bit excessive.

Never received order

Hello I have not received my order since September 4, 2022. Please check it again and let me know: Where is the package? I am looking forward to it. LAM

Did not receive the goods and no feedback from customer service. Can only advise against ordering here. Too bad, hope I get my money back.

I HAVE ALWAYS BUYED FROM THEM WITH NO MAJOR PROBLEMS, ONCE IT HAPPENED TO ME THAT THE LABELS WOULD NOT REMOVE FROM THE SHEET AND THEY SENT THEM BACK TO ME, THIS YEAR IN ADDITION TO THE DELAY NOT ADDUCIBLE TO THEIR IMAGE , THE ADHERENCE OF THE LABELS ON THE COLORS LEAVES TO DESIRE .

I have brought from you for years for my daughters school uniform and this year they iron on labels have came off after 2 washes! I emailed but was told because I purchased them in July there is nothing you can do! Disappointed and won't be purchasing from you again.

excellent product

Hello, I have already given my opinion but no response from you. I left you my cell number to reach me on September 19, 2022. It's been almost a month since I ordered my labels and I haven't received any labels or tracking. Very disappointed with the company. Yet the amount is deducted from my card

Always a little long delivery, not cheap, but durable.

Slow in delivery and, most importantly, labels that come off after just one wash (I used the thermo-adhesive one for clothes)!

Unfortunately, the purchased labels have not arrived to me and I cannot review it. I am sorry since I have been buying from your site for years and it had never happened.

Perfect in every way...except delivery.... Although I was already aware of the time it took to receive them (which was fine), it took even longer...thus delaying the delivery of the school supplies.

Very nice thermoadhesive labels!!! I've already had some come off but it could be my fault too

1) late delivery, school started, beyond the time specified on the order. Personalized name labels, therefore, unused 2) one piece paid for but missing, in replacement sent alternate piece. Notice that I would receive the one ordered "in September" but still no sign. Nice thought sending replacement piece to buffer but now a month later I would like to receive the one ordered. 3) in ordering replacement parts for the snack holder purchased last year color no longer available, I had to buy two of a different color so they wouldn't be too conspicuous 4) both water bottle and snack holder broken on first fall, being accessories for a 5 year old should have different strength

The labels are perfect, unfortunately, however, it took a long time for them to arrive, I was asked to provide proof of payment made by bank transfer, with only the date they could not find it.

Unfortunately, I have not received the labels I have already paid for. Order was placed a month ago on 30.08.22. Customer service cannot be reached by email or telephone for several days.

Order placed on 30/08. Shipment left on 01/09. To date (28/09) no word on the package is all they can say from customer service is check the mailbox or ask neighbors Absurd

Very good workmanship - delivery times slightly longer than stated

Ottjmo product and speed in making and shipping

Thank you, everything was fine so far. This is the 3rd time I've ordered. The sets, e.g. for school, can be used in a variety of ways. Too bad that you can only choose one motif within the labels in the set. However, the backgrounds could vary in color. There is still room for improvement with the delivery time. My nieces and nephews like the "Kleberle" and I will certainly order again. The quality is super!

Beautiful and quality labels.

The stickers look nice and are well printed. However, they are not particularly well pre-punched and therefore really difficult to remove from the backing film.

Label never received and customer service non-existent, they do not respond (email and phone) to complaints. I lost money, to be avoided

I still haven't received the labels, although it has been more than two weeks.

Order arrived the very late!!! And poor quality.

The labels never reached me....

Simple, useful and quick!

Package never arrived At the moment no return made Contacted almost every day and never solved the problem. I now demand the return

Order never arrived and no one responded from customer service

The order has not arrived for me. I wrote multiple emails to try to solve the problem,but nothing was done.

Hi found the adhesive product really good and d aesthetically beautiful. The clothing labels a little less so because already after the first wash they came off at the ends despite the fact that I followed the instructions to apply them to the letter.

I ordered some labels they were a little late compared to the minimum expected timeline but However they arrived within the maximums. Very nice and well made, easy to apply and resistant to first washes.

Great as always and I have been using them for years. The only note is that on the last supply they were not die cut very well so a tough one to take off.

Unfortunately I waited and never received my order! Very bad experience

The labels are well made and very nice in graphics and design, they take a while to arrive but you just have to time them well based on when we need them

ONLINE ORDER AND SHIPPING GREAT

This is my first time using this product and I found it very good. Only drawback that one clothes tag came off after washing in the washing machine. I think this is normal. I will try again with another label.

Lousy service. I placed the order on September 9 and I'm still waiting. I had not read the opinions but seeing the experiences of other users it is not something punctual. Companies like this deserve to lose all their customers. There are many companies that make similar stickers and shipments meet their deadlines. Sincerely I will not buy again

Nice design and the quality is ok. It's a shame that the ice pack is no longer included, as was the case 2 years ago.

Goods never received