Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I bought the sticker ones not the iron on, followed instructions washed their school stuff at 30 degrees and they came off in the wash. Not happy at all with this product. The stickers look nice but a total waste of money.
Response from Petit-Fernand
Hi Kellyann, we are sorry to hear this but you bought the labels for objects. They are not meant to stick on the clothes. We can offer you a few solutions over the email.
J
Joy Paula
Rating: 1 out of 5
After more than 20 days, I still haven't received my order and their after-sales service is overwhelmed, so I'm going to have to order other labels elsewhere if I want everything to be ready for my son's first day of school pfff.
Translated reviews
Response from Petit-Fernand
We have just contacted you by email in order to help you as soon as possible. Our apologies for this delivery anomaly with the postal services. Have a nice day!
C
Céline
Rating: 4 out of 5
Easy-to-use, intuitive site for creating labels. Good-quality, attractive labels. The metal bottles are also very good and sturdy, with the added bonus that the cap can be ordered separately.
Translated reviews
G
Géraldine Moimeau
Rating: 4 out of 5
The variety of label formats is great. This is the second time I've placed an order and I'm as satisfied as ever.
Translated reviews
S
Sandrine
Rating: 4 out of 5
Always satisfied with the result. Labels like those in the photo. Only slight downside: not following up on the date of receipt of the parcel.
Translated reviews
M
M.d
Rating: 1 out of 5
Very disappointed. The labels are pretty, but they peel off and won't stick to markers and pencils.
Translated reviews
Response from Petit-Fernand
Hello, Please contact us by email with a photo of the labels in question, so that we can find a solution together as soon as possible. Have a nice day!
C
Carole L
Rating: 4 out of 5
Label conforms to my order. Children delighted
Translated reviews
R
Rébecca
Rating: 4 out of 5
Fast processing and shipping, satisfied child and mother.
Translated reviews
M
Michael M.
Rating: 4 out of 5
Fast and complete delivery. Unfortunately one part of the lunch box was broken. Replacement part was sent without complications after a short complaint. Packaging was apparently undamaged. Quality otherwise very good. Therefore only 4 instead of 5 stars.
Translated reviews
M
Melissa
Rating: 1 out of 5
Received the labels with a name that was not the one I had requested! Really disappointed
Translated reviews
Response from Petit-Fernand
Hello Melissa, Your order will be resent within the next 48 hours. A confirmation email has been sent to you. We apologize for the inconvenience. Have a nice day!
F
Fernandez Nataly
Rating: 1 out of 5
I did not receive my order
Translated reviews
Response from Petit-Fernand
Hello Nataly, We have just contacted you by phone in order to help you. Have a nice day!
V
Valentine Brom
Rating: 1 out of 5
Unreachable customer service, no response after a week
Translated reviews
Response from Petit-Fernand
Hello Valentine, We're sorry for the delay in our reply. I have just replied to your email, informing you that the order will be reshipped again. Have a nice day!
M
Miss A.
Rating: 1 out of 5
Order never arrived
Response from Petit-Fernand
Dear Amy, we are very sorry for the problems with delivery. It must probably got lost in transit. We can resend it if you wish on our cost.
E
Elodie
Rating: 4 out of 5
Labels ordered several years ago. Very good quality. More suitable for younger children, as the pen format is cheaper elsewhere, but I'm very happy with them for my youngest, who is taking over the labeling this year.
Translated reviews
H
Henner
Rating: 4 out of 5
Super label, pretty design and perfect bag for my son's dirty clothes.
Translated reviews
E
Elodie Drollet
Rating: 1 out of 5
Order not received since July 30th ?
Translated reviews
Response from Petit-Fernand
Hello Elodie, Our apologies for the delay in delivery with La Poste. I've just left you a voice message. Have a nice day!
M
Marie Berthelon Gaviard
Rating: 1 out of 5
The design is not printed on the label, only the name. I am very disappointed
Translated reviews
Response from Petit-Fernand
Hello Marie, We have just sent you an email to help you. Have a nice day!
A
Aude Berthon
Rating: 1 out of 5
Package not delivered to date, impossible to reach you by phone.
Translated reviews
Response from Petit-Fernand
Hello Aude, We have called and emailed you to help you as soon as possible.
F
Florence Bergue
Rating: 1 out of 5
Order paid but never received
Translated reviews
Response from Petit-Fernand
Hello Florence, We're sorry about the delay in delivery by the Post Office. As we told you yesterday by email, the order will be returned as soon as possible. Very nice day to you
P
Pauline Willame
Rating: 4 out of 5
Label for school material: Lots of choice for everything, there's something for everyone, the color sometimes comes off if there's too much rubbing moment, and sometimes, if the label is in contact with something h24 the lamination comes off, but otherwise the labels are perfect.
Translated reviews
L
Laura Carre
Rating: 4 out of 5
Super pretty!
Translated reviews
A
Adélie
Rating: 1 out of 5
Misleading advertising It doesn't add up
Translated reviews
Response from Petit-Fernand
Hello Adélie. An email was sent to you a few days ago concerning your order. Have a nice day!
A
Anastasia Guichard
Rating: 4 out of 5
Fast delivery, good quality. Only small remark, the chosen pattern is cut (shrinks), it's a shame but otherwise nothing to say. Thank you very much!
Translated reviews
S
Sheila Louissaint
Rating: 1 out of 5
I can't give an opinion since the order never arrived. I paid for nothing.
Translated reviews
Response from Petit-Fernand
Dear Sheila, I'm sorry to hear about the delay in your order. We have just left you a voice to help you as soon as possible. Please do not hesitate to reply by email. Have a nice day!
H
Hélène Prats
Rating: 1 out of 5
It's been 15 days since I placed my order and I still haven't received anything.
Translated reviews
Response from Petit-Fernand
Hi Hélène, After several reminders calls, we are waiting for your reply by email, so that we can help you as soon as possible. Have a nice day!
A
Anonyme
Rating: 4 out of 5
Labels received in checkbook form, ideal for me. Not yet tested.
Translated reviews
E
Elisa Di Gregorio
Rating: 1 out of 5
Hello, I'm really disappointed... I usually buy iron-on labels for my daughter's clothes, but this time, I wanted to take stick-on labels and the results are really not good... 1 wash at 30° and the label ended up in the window of my washing machine... How can I tell you that my dissatisfaction is at its peak...
Translated reviews
Response from Petit-Fernand
Hello Elisa. We have contacted you by email to help you with your latest order. Have a nice day!
B
Bgg
Rating: 4 out of 5
The product I love the only thing you do not know when it arrives because you have no possibility to track the order. Otherwise very good.
Translated reviews
Response from Petit-Fernand
Thank you for sharing your opinion Beatriz.
Q
Quievre
Rating: 4 out of 5
The labels are beautiful and were quickly dispatched. I haven't had a chance to test them out yet.
Translated reviews
N
Nathalie Gimenez
Rating: 4 out of 5
The only thing I would like to point out is that I could not make the label on 1 line, I had no choice! Thank you
Translated reviews
Z
Zena
Rating: 4 out of 5
Second time l have ordered this product. Good quality stickers, that stay on . Cute pictures and easy to order.
J
Jennifer
Rating: 1 out of 5
Labels didn't arrive, been waiting for 2 weeks now and no response to emails. Annoys me as it wasn't my first order. I would have hoped for more from customer service.
Translated reviews
Response from Petit-Fernand
Hello Jennifer, we are very sorry if the order was lost in transit! We will send it again at our expense! We apologize for the inconvenience!
J
Joanna
Rating: 1 out of 5
The iron-on labels I received don't stick! It's balo
Translated reviews
Response from Petit-Fernand
Hello Joanna, We're very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. You'll need to set your iron to 200°C (cotton/linen setting, no steam) and wait a few minutes before use. The labels are applied directly to the fabric. Caution: avoid elastic areas and seams. We've also sent you an email, so don't hesitate to get back to us if the problem persists. Have a nice day? Alessio, Customer Service
G
Giuseppa Pascia
Rating: 1 out of 5
I made an order more than 1 month ago and I still have not received my order very disappointed
Translated reviews
Response from Petit-Fernand
Hello Giuseppa, we are sorry to hear that you have not yet received your order. We have sent you an email to verify your delivery address. Have a nice day Alessio
A
Ana Maria
Rating: 4 out of 5
I have bought two years in a row and I would definitely repeat. I think the personalized tupper is amazing and very worthwhile. I bought it last year and it is like new after all the use it has had. The identification stickers for clothes and objects are very durable. The ones on the clothes do not peel off no matter how many times you wash them. Recommended 100%.
Translated reviews
F
Funda D.
Rating: 4 out of 5
Everything went well
Translated reviews
A
Anaïs D.
Rating: 4 out of 5
This is the 1st time I've ordered from this site, and the prices are affordable! Navigating the site is easy, and the choice of writing, colors and motifs is top-notch. I've already tested a few labels on my daughter's clothes and they fit!
Translated reviews
A
Angelica Ruiz
Rating: 4 out of 5
Everything was fine, except for the delivery information. It took about 2 weeks to arrive
Translated reviews
M
Mequinion
Rating: 4 out of 5
Rituel de rentrée, c mon étiquette has been with me for 4 years! I'm completely satisfied! For my son, after the firemen, the pirates, then the rocket. For my daughter, mermaid, fairy and Hawaiian flower. If possible, I'd like the site to offer a range of designs "for older children", because they're growing up fast and I'd still like to keep going back to school with c mon étiquette!!!!
Translated reviews
M
Mareen
Rating: 4 out of 5
Quality is great! Shipping took a little longer, but otherwise everything was good!
Translated reviews
We use cookies for audience measurement and improving user experience.
English 