Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Thank you for all you have done. I received my order this time and just in time. You are very commercial and above all you know how to meet our needs just in time for his excursion on Monday. I wish you all the best for the future. Thank you. Sincerely Mathilde
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Response from Petit-Fernand
At the top! Thank you for your loyalty Mathilde :) A beautiful day
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Cocco
Rating: 1 out of 5
Never received the labels
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Response from Petit-Fernand
Hello Olympe, Thank you for your message. We have sent you an email to help you. Have a nice day!
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Gemma L.
Rating: 1 out of 5
Customer service was the worst I have experienced. I placed my order from an advert they put up on Instagram, assuming it would take me to the advertised product. This was not what it did and I ended up purchasing the wrong item due to false advertisement. I explained my situation to them in an email and asked if I re buy was there any chance I could have a free shipping code due to the misleading advertisement and they simply couldn't care less as they had their money already. If it wasn't for the false advertisement links I wouldn't have been in that position. Rude, rude rude.
Response from Petit-Fernand
Hi Gemma! As we mentioned in the emails ,we can not provide with the discount code upon request or to change the type of the labels after the shipping of the products. We wishing a good day.
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Cliente Du Quatorze Mai
Rating: 4 out of 5
Top product, I liked the fact that I could personalize the labels. I'm not giving it 5 stars because of the long delivery time (order placed on 05/05 and received on 14/05), so you have to plan to order well in advance for the event in question, and customer service never answers (voicemail unable to receive messages).
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Mia
Rating: 4 out of 5
Delivery much longer than announced, but very good products.
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Lulu
Rating: 1 out of 5
I don't normally leave bad reviews but this company should be avoided at any cost! Their products are very expensive and bad quality. I bought two bottles which cost nearly £40 and the flask stopped working after a few uses. Also bought the iron labels and what horrible quality. They are all peeling off after first wash.
Response from Petit-Fernand
Hi Lulu, we are sorry to hear about this. Can you please contact our customer service with more details so we can find a suitable solution for you?
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Viktoriya V.
Rating: 1 out of 5
Unfortunately, I still haven't received the missing stickers (paid for long ago). After I complained about it, I received a very friendly email saying that the stickers would be sent immediately. Unfortunately it has not happened.
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Response from Petit-Fernand
Hello Viktoriya, we are very sorry about the delivery problem! We will resend you the order on May 27th and hope it will arrive soon. Please, contact us again if you have any further questions.
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Ce
Rating: 1 out of 5
Very disappointed. Purchase for clothes that I will not renew. Labels all unstuck on 1st day !!!!!
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Response from Petit-Fernand
Hello Elodie, We have just contacted you by email to help you with the labels in question. Have a nice day!
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Manuel Pertiñez Martinez
Rating: 4 out of 5
The product is good but the delivery time is too long.
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Virginie Rubin
Rating: 4 out of 5
Super quality, delivery within 48 hours.
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Helene Beliard
Rating: 1 out of 5
Label stuck on with iron the next day they were unstuck. Sav very responsive thank you very much
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Response from Petit-Fernand
Hello Helene, Sorry to read this, we apologize for this incident. We have sent you an email regarding your order. Have a nice day
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Leprêtre Leprêtre
Rating: 1 out of 5
I tried the self-adhesive labels and the iron-on labels, but after the first one, there were no more labels on my clothes. I am very disappointed. I will not be ordering again. Claudie Leprêtre
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Response from Petit-Fernand
Hello Claudie, We are very sorry to read this. We have just contacted you by email to help you find a solution together. Very nice day to you
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Angélique
Rating: 4 out of 5
very good product but difficulty in catching the labels on the backing.
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Anais
Rating: 1 out of 5
I didn't receive my last order... It's a pity because it's already my 3rd order and I'm very satisfied with the products.
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Response from Petit-Fernand
Hello Anais, We have just contacted you by email to help you quickly with the follow-up of your order. Have a nice day!
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Jennifer Moreau
Rating: 4 out of 5
Very good site with a variety of items, fast delivery, great after-sales service. Quality items. Choice to personalize to our taste and that of our children. Reasonable prices. I recommend this site to everyone.
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Emeline Rifaut
Rating: 4 out of 5
Good, beautiful product, well made, well packaged.
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Karine Calcado
Rating: 1 out of 5
I'm disappointed, I ordered from you for my daughter a few years ago and the clothing labels held very well. Now I have to remove the labels that have come off on the other clothes ....
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Response from Petit-Fernand
Hello Karine, Following our telephone conversation, we can confirm that we will be returning part of your order. Thank you very much for your feedback and availability.
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Brizzi
Rating: 4 out of 5
I had ordered with the rainbow logo but I received without any logo just the first and last name.
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Martine Jean-Jean
Rating: 4 out of 5
Super nothing to report
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Minoé
Rating: 1 out of 5
Hello I'm disappointed with the product. The labels come off at the first wash, obviously my children's clothes I do not wash at 60 °, but at 30 ° short cycle and for the most part no dryer. I don't recommend your site at all.
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Response from Petit-Fernand
Hello Noémie, We have just contacted you by email to help you. Have a nice day!
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Maria
Rating: 4 out of 5
Very fast shipping I ordered several to give as gifts and they came together I would have liked them to come separately to give each one their own package.
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Response from Petit-Fernand
Thank you for your feedback Maria . We are sorry that you did not come separately. Regards :)
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Felicitas W.
Rating: 1 out of 5
I'm disappointed really, bought these on recommendation but even following the instructions the stickers came off with first wash so quite pointless really.
Response from Petit-Fernand
Following our phone conversation I want to confirm that we will resend the new labels on our cost and ones again my apologies for the inconvenience , Felicitas!
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Oriane Simon-Oudiou
Rating: 4 out of 5
Choice and speed and a surprise in the order is very pleasant. The self-adhesive clothing labels start to peel off after 3 washes, which is a shame.
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Sohagani Kaur
Rating: 1 out of 5
Very disappointed. After a month, the gourd is already in the garbage can. There are splinters everywhere, the enamel is peeling off, and the stopper no longer works, so it's leaking. What's more, the opening system is not suitable for children, it's difficult to open. I don't recommend it, I'll have to buy another one.
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Response from Petit-Fernand
Hello, We are sorry to read this. We invite you to contact us by email via our contact form, sending us photos of the gourd in question. Very nice day to you
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Manuella
Rating: 4 out of 5
Lovely labels, order confirmation and fast delivery!
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Momo
Rating: 1 out of 5
I have already sent you an email which has been ignored until today. It's just not that good, rather garbage
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Response from Petit-Fernand
Hello, we are sorry that you have had a bad experience! We replied to you on May 10 and asked for the photos, but no response from your side so far. Please send the photos with the faulty labels to resolve the issues.
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Lindsay B.
Rating: 4 out of 5
Great quality product just too so long to arrive!
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Clementine Joffrin
Rating: 1 out of 5
Very disappointed with the quality. I gave a personalized water bottle to my 4 year old son, who dropped it the first time he used it and the cap broke. The price isn't worth the quality, but it's beautiful but useless !!!!
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Response from Petit-Fernand
Hello Clémentine, We're sorry the cork broke. We wish you a nice day
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Petra S.
Rating: 4 out of 5
All good so far. The writing on the labels could be a little darker/blacker. Ironing on worked well The delivery time was a little too long.
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Response from Petit-Fernand
Thank you for your review, Petra! We are sorry if the colors are not as expected! Please send us a message with some pictures to customer service if you would like to exchange the labels!
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Camille
Rating: 4 out of 5
Ordered in a hurry received very quickly Easy to use site
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Adeline
Rating: 4 out of 5
1st order and your satisfied fastgood quality I recommend
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Nathalie Leportier
Rating: 4 out of 5
Very practical and pretty
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Hafsa Edarazi
Rating: 1 out of 5
Second order on this site and unfortunately I did not receive my order! Too bad, I was very happy with my first order.
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Response from Petit-Fernand
Hello, We are sorry for the delay of the post office. We have just sent you an email to help you as soon as possible. Have a nice day!
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Severine
Rating: 4 out of 5
Great labels, haven't used them yet but delighted with my purchase.
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Response from Petit-Fernand
Thank you very much Séverine :)
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Federica
Rating: 4 out of 5
Beautiful personalized bags and stickers to stick on clothing labels More complex ones to use with iron
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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Stefm
Rating: 1 out of 5
The iron-on labels didn't even last 1 week of vacation for my 9 year old son.
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Response from Petit-Fernand
Hello Stéphane, We have just contacted you by email to help you with the labels. Have a nice day!
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Emilie
Rating: 4 out of 5
Easy to use and navigate site, very fast and free delivery for labels.
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Elle
Rating: 4 out of 5
Early days, however the stickers that have been applied to lunchboxes, cups and spoons are still firmly in place and have been through the dishwasher multiple times. The iron-on ones are firmly stuck too and just look great overall. They arrived fairly quickly as well. Will most definitely be purchasing more!
Response from Petit-Fernand
We are glad you enjoying our products, Elle!!
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Céline Heller
Rating: 1 out of 5
Thermo-adhesive labels peel off better from the notebook in this format, but they often don't fit into clothes at all! They peel off one after the other. This is the last time I'll be placing an order.
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Response from Petit-Fernand
Hello Céline, Sorry to read this on your labels, it's not normal. We have just contacted you by email to help you as soon as possible. Have a nice day!
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Shiellah C.
Rating: 1 out of 5
I have still not received my order despite it being nearly 4 weeks since I placed the order which was suppose to be in time for schools opening.
Response from Petit-Fernand
Dear Sheillah, we are sorry about the delivery problems! Could you please confirm your address to our customer service and will resent it again on our cost!
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