The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I am extremely disappointed with my order, the stamp is smudged, the stickers provided with the labels are stained... I thought I was ordering quality, I was wrong, I do not recommend as the quality is no longer there.
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Response from Petit-Fernand
Hello Amélie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and will help us improve our quality.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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ELODIE R.
Rating: 1 out of 5
following a purchase from 11/08/2025
I was disappointed. The labels peeled off very poorly. Many tore.
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Response from Petit-Fernand
Hello Élodie,
Thank you for taking the time to share your experience. We are sorry to hear that our labels were difficult to remove from their backing.
We have just contacted you to offer a solution.
Have a nice day,
Camille C-MonEtiquette
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Ingrid C.
Rating: 4 out of 5
following a purchase from 11/08/2025
Ease and speed
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Sylvie D.
Rating: 4 out of 5
following a purchase from 11/08/2025
Super order well received good product
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Valérie D.
Rating: 1 out of 5
following a purchase from 11/08/2025
I am disappointed this time. 1 day at school and my daughter's name came off her water bottle...
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Response from Petit-Fernand
Hello Valérie,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with the product. It is not normal for the illustrations on our water bottles to fade. We invite you to contact us through our website with photos of the product in question.
We will help you.
Have a very nice day,
Sandra
The C-MonEtiquette team
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Emmanuelle A.
Rating: 4 out of 5
following a purchase from 10/08/2025
First purchase from you, the labels were difficult to remove. The part that was supposed to allow for easy removal was not cut deep enough to allow the labels to be removed easily. Nevertheless, the labels were pretty.
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Marie R.
Rating: 4 out of 5
following a purchase from 10/08/2025
Super
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Laetitia L.
Rating: 4 out of 5
following a purchase from 10/08/2025
Always happy with the provided labels
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Axelle B.
Rating: 4 out of 5
following a purchase from 30/07/2025
I finally received my order, after 2 reshipments.... fortunately, the after-sales service is efficient!
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MELANIE L.
Rating: 4 out of 5
following a purchase from 10/08/2025
Great idea to choose the size of the label, the font, the colors, etc., of very good quality, but super difficult to detach from the backing, I think they were not pre-cut, had to use a pair of scissors to detach one side
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Beate A.
Rating: 4 out of 5
following a purchase from 30/07/2025
Arrived very late
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Response from Petit-Fernand
Good day,
Thank you very much for your review.
I am sorry that your order arrived late. I hope you still like it.
Have a nice day,
C
Chiara H.
Rating: 4 out of 5
following a purchase from 30/07/2025
Very satisfied with this product, quality seems to be very high and the workmanship is very clean!
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Response from Petit-Fernand
Good day, Chiara,
Your kind words made me very happy – thank you very much for your support.
Have a nice day,
Customer Service EsIstMeins
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Audrey L.
Rating: 4 out of 5
following a purchase from 09/08/2025
The labels are good, however the order took longer than expected to arrive
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Christèle V.
Rating: 4 out of 5
following a purchase from 08/08/2025
Super labels. 2nd order. Just disappointed though because I did not receive the parchment paper usually provided with the iron-on labels.
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Rouger N.
Rating: 4 out of 5
following a purchase from 09/08/2025
Beautiful labels good quality to see the duration over time ⏳
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Elsa F.
Rating: 4 out of 5
following a purchase from 08/08/2025
Compliant labels. I have been ordering them for years now. Always satisfied!
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Suzy D.
Rating: 1 out of 5
following a purchase from 09/08/2025
The 2 staples are placed on one label each which means I will have several unusable labels!
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Response from Petit-Fernand
Hello Suzy,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with the labels. Your feedback is valuable and helps us improve our products.
We hope that the solution we proposed to you is satisfactory.
Have a nice day,
Camille C-MonEtiquette
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Julien Z.
Rating: 4 out of 5
following a purchase from 08/08/2025
Many positive points: - the ease of customizing labels - the wide choice of patterns and colors - the speed of shipping - the rather attractive price The only downside concerns the shoe labels. I don't know if they will last. We'll see ...
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Mapi G.
Rating: 4 out of 5
following a purchase from 29/07/2025
Speed and excellent quality-price ratio!
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Clémence C.
Rating: 4 out of 5
following a purchase from 08/08/2025
Very good
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Aurelie E.
Rating: 1 out of 5
following a purchase from 08/08/2025
I ordered several sheets of labels where some have been stapled! This means that I have several that are unusable!
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Response from Petit-Fernand
Hello Aurelie,
Thank you for sharing your experience. We are sorry to hear that some of your labels are damaged.
Unfortunately, we have not received a complaint about this. We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Janet R.
Rating: 4 out of 5
following a purchase from 29/07/2025
Lovely little suit but I expected it to be packaged better as the bag it arrived in made it look cheap (which it wasnt)
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Beatriz O.
Rating: 4 out of 5
following a purchase from 28/07/2025
Fast and efficient
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Isabella R.
Rating: 4 out of 5
following a purchase from 28/07/2025
I ordered stickers for 2 children, meaning 2 names. It bothers me that the stickers were mixed up in the booklets. Why not make one sticker booklet per name?
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Response from Petit-Fernand
Good day,
The practical packs (crib, kindergarten, etc.) will be shipped separately. The labels outside the packages will be compiled in a single booklet to limit paper consumption. For your next order, I kindly ask you to contact me directly by phone so that I can better understand your needs and provide you with the best advice.
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Céline M.
Rating: 4 out of 5
following a purchase from 04/08/2025
Regarding the order and customer service (I had to contact them because I did not receive the correct order) nothing to say. However, regarding DPD's delivery, it was very complicated. Late delivery, incorrect communication, vague response, ... I would not recommend DPD for a future delivery.
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Leslie R.
Rating: 4 out of 5
following a purchase from 07/08/2025
Everything went very well
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LETCHIMIN C.
Rating: 4 out of 5
following a purchase from 06/08/2025
Fast delivery, good quality labels, a bit high price for simple labels
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Diacon D.
Rating: 1 out of 5
following a purchase from 28/07/2025
I bought a water bottle for my daughter, it lasted 2 weeks before the lid broke, they need to improve the type of plastic they use. It's not a coincidence, because we bought 4 in the same period, 3 broke in the same way, 1 remained intact, but I don't know for how long at this point...
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Response from Petit-Fernand
Good morning Diana,
Thank you for your feedback. We are sorry to hear that the water bottles did not meet your expectations. Our goal is to ensure high-quality products, and we are committed to constantly improving. We invite you to contact us directly to find a solution.
Best regards,
Giulia Petit-Fernand
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Clarisse H.
Rating: 4 out of 5
following a purchase from 05/08/2025
very nice sturdy labels, I hope they will last a long time little point to perhaps improve I find them quite thick and as a result we feel them on the body
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Sabrina H.
Rating: 4 out of 5
following a purchase from 04/08/2025
Very nice labels. The kindergarten pack is very complete. GREAT!
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Elodie A.
Rating: 1 out of 5
following a purchase from 05/08/2025
I am not happy unlike the labels I had bought previously. The ones I received require an iron to stick them on, whereas this was not specified at all in the description. I have better things to do; I simply wanted labels to stick on. Moreover, with the iron, the labels are impossible to remove, so I won't be able to resell my children's clothes as I used to... a waste of time and money. I am not happy at all.
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Response from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our labels did not meet your expectations. Your feedback is valuable, and we will look into the clarity of our descriptions to avoid this type of inconvenience in the future.
I have sent you an email directly to propose a solution.
Best regards,
Alice C-Monetiquette
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Gillian R.
Rating: 1 out of 5
following a purchase from 26/07/2025
These Do not Work! After one was they fall off not Worth the money
Response from Petit-Fernand
Dear Gillian,
Thank you for your feedback, and we're truly sorry to hear that you're disappointed with your recent labels.
This is certainly not the quality we aim to deliver. We will contact you shortly via email to better understand the issue and find a solution together.
Thank you again for bringing this to our attention.
Kind regards,
Giulia – Petit-Fernand
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Virginie P.
Rating: 4 out of 5
following a purchase from 05/08/2025
Nice presentation and good quality
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Laetitia C.
Rating: 4 out of 5
following a purchase from 05/08/2025
Order well received I am delighted and I recommend to everyone thank you
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Julia F.
Rating: 4 out of 5
following a purchase from 25/07/2025
Everything was great except the shipping
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Clémence R.
Rating: 4 out of 5
following a purchase from 04/08/2025
Great
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Corine M.
Rating: 4 out of 5
following a purchase from 02/08/2025
Received very quickly!!! I love the labels, I just hope they will last a long time.
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Sandra Q.
Rating: 4 out of 5
following a purchase from 24/07/2025
Initially received the wrong order but this was dealt with quickly and efficiently. Received corrected order promptly. Good quality stickers that stay on clothing well. Would recommend.
Response from Petit-Fernand
Dear Sandra, Thank you very much for your wonderful feedback!
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Karine D.
Rating: 4 out of 5
following a purchase from 03/08/2025
Package received quickly Labels as described
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Emilie P.
Rating: 1 out of 5
following a purchase from 01/08/2025
Order not received No response from customer service
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Response from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your experience with us. We are sorry to hear that you have not received your order and that our customer service has not been up to par. We have just contacted you by email.
Best regards,
Alice from C-Monetiquette
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