Customer reviews of Petit-Fernand

Not only is their description incorrect, but also the decoration of the bottles is not of good quality; the writing came off just 30 minutes after being taken out of the packaging, and since this is a bottle for preschoolers, I can't even imagine the state after use. After several complaints, no news from customer service.

Never received my product, second product has been re-sent and is now taking a very long time. I am doubtful I will receive this

The stainless steel water bottles are great, it's perfect, however, a small downside is the cap of the bottle; it should fall back more because it gets in the way when the child drinks, they have to hold the cap. Otherwise, very nice.

Label on the water bottles that peels off only after a few days of use... Too bad

The water bottle is great and practical. It's just a shame not to have received the chosen theme during my order.

I not received them yet but it says I should of had them on the 18th of July I am still waiting.

They made it easy for me to change the delivery address without any problem, very grateful.

Good morning Alessia,

Thank you for contacting us.

We noticed that you left a 1-star rating, but without any comment. We are sorry to hear that your experience was not satisfactory and we would like to understand better what did not work, so we can assist you better.

If you would like to provide us with more details, we are fully available to resolve any potential issues.

Best regards,
Chiara – Petit-Fernand

Very good durability of clothing labels. A little less for object labels, I added some tape.

The stamp is really not great... I am very disappointed. The labels are the best and I regret not having made that choice.

Nice design, nice price, just a shame to have to pay shipping fees.

A bent straw is not comfortable for a small child who splashes water all over themselves

Everything is fine, although I initially received another customer's goods.

I asked for very small labels for pencils and they are gigantic

Nice, too bad small quantity, larger sheets of labels would be a plus because it goes quickly......

Always on top

Very good label, great experience

Good material, result. You have to give it time to stick well. I ordered several sizes for my children and the little books arrived mixed, which makes it difficult to control stock usage.

Hello, Thank you for the package delivered quickly and very satisfied with my order.

Very disappointed. I ordered labels with Chronopost delivery for a quick goal and use. I paid a high price for delivery which made me lose 48 hours and there is a missing series of labels in the package.

I did not receive the order. Now I don't care anymore. I would like a refund!

I have been used to taking them for my daughter for 3 years, everything went well. But this time I also took some for my son, so 2 different packs, they mixed everything up, it doesn't look clean or professional at all, I have one pack full and a second with barely 4 pages! Now I have to flip through to find my daughter's or my son's labels. One pack each would have been perfect. Especially for 30 euros PER pack

I haven't used the labels yet, it will be only in September

I did not receive the package

Very nice labels and they stick well on the clothes.

First time I am disappointed. Envelope too small and half open, so the notebooks are damaged. Fortunately, the labels are fine.

Beautiful and durable labels. Arrived quickly. Excellent product

Hello! I have been buying for several years on the website and I think this will be my last purchase. They started changing the shipping method, something I didn't like because before they left the labels in the mailbox and didn't charge shipping fees, which was very convenient. At home, we work and this way we didn't have to keep an eye on the labels, but now they don't leave them in the mailbox, we have to pay attention to the messenger and on top of that, we have to pay shipping fees... we're going backwards! Another issue is the quality of the labels, at least the thermal adhesive ones that I buy, has worsened a bit; in fact, it is common for them to peel off a bit with the first wash, this was not the case before. I actually worked for many years in a residence for dependent elderly people and those were the labels I recommended to the families of the residents, but now I wouldn't think of doing that. Lastly, the last straw is that in my last order I saw that they have now increased the minimum number of labels to order; it used to be 10 and they had an affordable price, now they have raised it to 30. It seems like a rip-off to me because when you add the shipping costs and the minimum order, it makes it quite expensive compared to not so long ago. The truth is that I am very disappointed with the brand and how poorly they are treating buyers like me who have been trusting them for several years.

I have ordered often and have always been very satisfied with the execution. Unfortunately, this time the sticker labels are poorly punched, making it really hard to get them off. That's a shame and also annoying at that moment. I hope it will be better next time.

A bit difficult to peel off the label from its location Otherwise very practical

Very successful and compliant label design. We have not yet tested the resistance to washing or rubbing for the labels in the shoes.

Hello, I am not kept informed about the date of receipt of the labels. I only know that it has been delivered. But, I have to go to the mailbox every day to see if they have arrived. It would be good to know the delivery date. The delivery time has been longer than before.

Choice of label models, relatively quick manufacturing and delivery. To see over time if the labels hold up well.

Does not hold at all. First wash everything comes off even though it was well stuck. Very disappointing.

Really very small

The received labels are not very well centered. Some peel off the pencils during use. I am disappointed with the value for money.

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Stapled notebook on labels. Some have a hole

I have received my order. But I also received in the envelope someone else's labels.

Very nice labels BUT the staples have damaged several (2 per page of 10 so 16 out of the 80 purchased)