Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 670 published reviews
5 47,9k 85% 4 3 494 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1 and 4 stars

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A
Audrey M.
Rating: 4 out of 5
following a purchase from 10/08/2025
Superb labels (for shoes, objects...) however disappointed with the stamp, it leaks and makes a mess everywhere + illegible writing
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Alice P.
Rating: 1 out of 5
following a purchase from 12/08/2025
The adhesive labels for clothing do not hold up in the wash according to the instructions.
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Response from Petit-Fernand
Hello Alice,

Thank you for sharing your feedback. We are sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Geraldine H.
Rating: 1 out of 5
following a purchase from 15/08/2025
Labels removed after 2 washes
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Response from Petit-Fernand
Hello Géraldine,

Thank you for your feedback. We are sorry to hear that the labels do not meet your expectations. We appreciate your comments and will take them into account to improve our products.

We hope that the solution proposed by our customer service is satisfactory for you.

Have a nice day,
Camille C-MonEtiquette
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Amandine D.
Rating: 4 out of 5
following a purchase from 15/08/2025
Delivery a little longer than expected but otherwise everything is great
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Nicolas T.
Rating: 4 out of 5
following a purchase from 14/08/2025
Slightly disappointed this time, lower quality
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Esther S.
Rating: 4 out of 5
following a purchase from 14/07/2025
Well received
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Servane P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Happy with the quality of the labels and the bag, less so with the bottle... The design is not centered relative to the cap and I think this design won't last long.. we'll see...
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Caroline P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Difficult to detach, unlike those ordered last year.
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Adeline R.
Rating: 4 out of 5
following a purchase from 14/08/2025
Labels perfectly matching the model. Beautiful colors and great finish! Small downside, the delivery was much longer than expected.
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Hanaa A.
Rating: 4 out of 5
following a purchase from 13/08/2025
I wanted to order mini labels from the link but I received regular labels, I didn't pay attention that the link led to a single place and that I had to scroll, so I had to place another order. Otherwise, good value for money, and fast shipping.
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Charline B.
Rating: 4 out of 5
following a purchase from 14/08/2025
Fast shipping. Compliant labels, I recommend.
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Julie B.
Rating: 4 out of 5
following a purchase from 14/08/2025
Usually everything goes well, but this time there was no parchment paper to use the labels
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Veronique T.
Rating: 4 out of 5
following a purchase from 13/08/2025
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Audrey C.
Rating: 4 out of 5
following a purchase from 13/08/2025
Everything is perfect, except for a small downside regarding the iron-on labels for clothing (they don't hold well despite following the usage instructions).
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Alexia P.
Rating: 1 out of 5
following a purchase from 13/08/2025
Hello, I had bought labels last year that I really liked. I just tried the experience again but unfortunately the labels are extremely difficult to peel off the received booklet. Disappointed with this new experience
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Response from Petit-Fernand
Hello Alexia,

Thank you for taking the time to share your experience. We are delighted that you appreciated our labels last year, and we are sorry to hear that this time you encountered difficulties. Your feedback is very valuable to us and we will analyze it to improve our products.

We have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
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Beatrice M.
Rating: 4 out of 5
following a purchase from 03/08/2025
Good site that I have been using for years
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Jessica G.
Rating: 4 out of 5
following a purchase from 11/08/2025
To see over time if the labels hold well on the water bottles and in the slippers
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Beatrice C.
Rating: 4 out of 5
following a purchase from 13/08/2025
The labels are not easy to peel off their backing
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Elodie R.
Rating: 1 out of 5
following a purchase from 12/08/2025
Order placed in mid-August never received
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Response from Petit-Fernand
Hello Elodie,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your order.
The refund has been processed following our exchanges.

Have a nice day,
Sandra from the C-Monetiquette team
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Angélique T.
Rating: 1 out of 5
following a purchase from 13/08/2025
Not satisfied with the ordered water bottle. Just simple labels stuck on, I didn't expect that.
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Response from Petit-Fernand
Hello Angélique,

Thank you for taking the time to share your feedback. We are sorry to hear that the water bottle does not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly via our contact form, we would be happy to find a solution that satisfies you.

Sandra from the C-MonEtiquette team
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Ingrid B.
Rating: 4 out of 5
following a purchase from 13/08/2025
Good
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Catherine B.
Rating: 4 out of 5
following a purchase from 12/08/2025
After several orders placed on C monetiquette, I am still satisfied. The only downside for me is that we need to diversify the designs and colors because it is becoming boring.
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De Gregorio T.
Rating: 4 out of 5
following a purchase from 02/08/2025
I bought two water bottles and the label kit for the start of school for the little girl! Very good quality-price ratio, I must admit!!! Maybe the shipping times were a bit long, but other than that, nothing to say; excellent products!!!
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Mireille S.
Rating: 4 out of 5
following a purchase from 12/08/2025
Speed Beautiful labels
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Celine C.
Rating: 4 out of 5
following a purchase from 12/08/2025
An error was made on my order but corrected immediately
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Marie W.
Rating: 4 out of 5
following a purchase from 11/08/2025
Fast delivery. Labels are great as always. However, this time it was difficult to peel the labels off (I had never had a problem before), so they are a bit creased when I stick them. It's a shame.
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Johanna B.
Rating: 4 out of 5
following a purchase from 12/08/2025
Favorable
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Gabrielle P.
Rating: 4 out of 5
following a purchase from 12/08/2025
I would have liked the mini labels to be smaller to fit the pens.
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Nathalie N.
Rating: 1 out of 5
following a purchase from 11/08/2025
This is the sixth year I have ordered from you, and I am disappointed this year, the name is not centered on the height of the label (it is very close to the top edge of the label).
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Response from Petit-Fernand
Hello Nathalie,

Thank you for your loyalty and for your feedback. We are sorry to hear that your recent order did not meet your expectations. Your comment is valuable and we will examine it carefully to improve the quality of our products.

We have also just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
P
Perle C.
Rating: 1 out of 5
following a purchase from 11/08/2025
The labels are already peeling off, I am really not satisfied. I was supposed to reorder for my second son, unfortunately it will not be on your site.
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Response from Petit-Fernand
Hello Perle,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with our labels. Please know that customer satisfaction is paramount to us. For this, we have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
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Alessio M.
Rating: 4 out of 5
following a purchase from 01/08/2025
Excellent quality water bottle, great seal. The only flaw is some small inaccuracies in the printing, nothing to worry about.
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Diana M.
Rating: 4 out of 5
following a purchase from 01/08/2025
School labels arrived very quickly. Nice to see, we are waiting for the start of school to try them.
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Clara C.
Rating: 4 out of 5
following a purchase from 11/08/2025
My son is very happy with his labels
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Isabelle P.
Rating: 4 out of 5
following a purchase from 11/08/2025
Order received quickly and in accordance with expectations, even if the quality deteriorates year after year. It might be wise to group the labels of the same first name because outside of the packs, all the first names are mixed up.
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Amélie C.
Rating: 1 out of 5
following a purchase from 11/08/2025
I am extremely disappointed with my order, the stamp is smudged, the stickers provided with the labels are stained... I thought I was ordering quality, I was wrong, I do not recommend as the quality is no longer there.
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Response from Petit-Fernand
Hello Amélie,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and will help us improve our quality.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Elodie R.
Rating: 1 out of 5
following a purchase from 11/08/2025
I was disappointed. The labels peeled off very poorly. Many tore.
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Response from Petit-Fernand
Hello Élodie,

Thank you for taking the time to share your experience. We are sorry to hear that our labels were difficult to remove from their backing.

We have just contacted you to offer a solution.

Have a nice day,
Camille C-MonEtiquette
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Ingrid C.
Rating: 4 out of 5
following a purchase from 11/08/2025
Ease and speed
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Sylvie D.
Rating: 4 out of 5
following a purchase from 11/08/2025
Super order well received good product
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Valérie D.
Rating: 1 out of 5
following a purchase from 11/08/2025
I am disappointed this time. 1 day at school and my daughter's name came off her water bottle...
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Response from Petit-Fernand
Hello Valérie,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with the product. It is not normal for the illustrations on our water bottles to fade. We invite you to contact us through our website with photos of the product in question.
We will help you.
Have a very nice day,

Sandra
The C-MonEtiquette team
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Emmanuelle A.
Rating: 4 out of 5
following a purchase from 10/08/2025
First purchase from you, the labels were difficult to remove. The part that was supposed to allow for easy removal was not cut deep enough to allow the labels to be removed easily. Nevertheless, the labels were pretty.
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