Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 889 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1 and 4 stars

Reset filters
L
Lucia P.
Rating: 4 out of 5
following a purchase from 21/05/2026
Very beautiful products and with good quality. Unfortunately, the shipping had some problems and took longer than expected because the address of the pickup point was incorrect for some reason.
Translated reviews
C
Celine D.
Rating: 4 out of 5
following a purchase from 30/05/2026
More and more choices in materials and designs
Translated reviews
R
Roselyne B.
Rating: 4 out of 5
following a purchase from 27/05/2026
very good quality. I just chose the wrong writing, too small for my taste
Translated reviews
S
Stefania C.
Rating: 4 out of 5
following a purchase from 18/05/2026
very cute and durable labels...the site for placing the order doesn't work very well but everything else is fine
Translated reviews
A
Alexandra D.
Rating: 4 out of 5
following a purchase from 25/05/2026
Received the labels, they are good but the thing is that the writings are small whereas when we do it, it's written in bold and large, here it's small a bit disappointed for the writing.
Translated reviews
Response from Petit-Fernand
Hello Alexandra,

We sincerely thank you for your positive feedback and constructive remarks. We are delighted that you received your labels and will take your feedback regarding the size of the writings into account for our future improvements.

Best regards,
Camille C-MonEtiquette
M
MARLENE M.
Rating: 4 out of 5
following a purchase from 22/05/2026
Very good
Translated reviews
L
Laëtitia B.
Rating: 4 out of 5
following a purchase from 14/05/2026
The object labels are great, the labels for clothing are also good. The shoe labels are nice too. The only downside for now is that some series are poorly cut and difficult to detach as a result.
Translated reviews
Response from Petit-Fernand
Dear Laëtitia, we warmly thank you for your feedback on our object, textile, and shoe labels. We also take into account your comment regarding the cuts and invite you to contact our customer service about this so that we can offer you a solution :)

Have a nice day,
Camille C-MonEtiquette
M
Marjorie M.
Rating: 4 out of 5
following a purchase from 17/05/2026
Super practical, I recommend.
Translated reviews
C
CHARLIE E.
Rating: 4 out of 5
following a purchase from 15/05/2026
beautiful labels
Translated reviews
V
Virginie L.
Rating: 4 out of 5
following a purchase from 16/05/2026
It's good but the shipping is really not that! I note the address with the code but I still had to go pick it up at the relay because the code was missing!
Translated reviews
F
Frédérique C.
Rating: 1 out of 5
following a purchase from 14/05/2026
Labels are way too small
Translated reviews
Response from Petit-Fernand
Hello Frédérique,

Thank you for taking the time to share your feedback. We are sorry to hear that the size of the labels did not meet your expectations. Your feedback is valuable and helps us continuously improve our offerings. Please feel free to check our range to explore options better suited to your needs. We remain at your disposal for any assistance.

Have a nice day,
Camille C-MonEtiquette
A
Angelina G.
Rating: 4 out of 5
following a purchase from 10/05/2026
Items conforming and nothing to complain about the order. However, a big negative point for the pickup: without the transport company's application, you appear as "unknown" and it is impossible to retrieve your package in your name. Inconvenient procedure.
Translated reviews
M
Magali L.
Rating: 4 out of 5
following a purchase from 06/05/2026
The printing of colors (especially the white which is a bit transparent) leaves something to be desired, but the quality of the bottle is good.
Translated reviews
S
Sophie M.
Rating: 4 out of 5
following a purchase from 07/05/2026
Resistant to washing Nice design
Translated reviews
S
Solenn L.
Rating: 4 out of 5
following a purchase from 08/05/2026
I am happy with the result but I found the customer journey unclear when going through an Instagram ad. As a result, I ordered a label that only sticks to clothing (without knowing) while I also needed object labels. I let myself be guided without knowing that both existed.
Translated reviews
S
Sophie M.
Rating: 1 out of 5
following a purchase from 08/05/2026
The labels peel off at the first machine even though I followed the terms of use. I do not recommend these products. Money poorly invested
Translated reviews
Response from Petit-Fernand
Hello Sophie,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that our labels did not meet your expectations. Your feedback is valuable and will help us improve our products. To assist you better, we have just contacted you by email.

Have a nice day,
Camille C-MonEtiquette
V
Valérie S.
Rating: 4 out of 5
following a purchase from 06/05/2026
very nice labels. To test on the duration when they are glued
Translated reviews
M
manon B.
Rating: 1 out of 5
following a purchase from 06/05/2026
Avoid! I bought a water bottle for my daughter, and in less than 6 months of normal use, the straw broke from the inside. The customer service is shameful! I really do not recommend it at all.
Translated reviews
Response from Petit-Fernand
Hello Manon,

We are sincerely sorry to hear about your experience. At C-Monetiquette, the quality of our products and the satisfaction of our customers are paramount. Your feedback is valuable and allows us to continuously improve our offering.

Have a nice day,
Camille C-MonEtiquette
L
laurence R.
Rating: 1 out of 5
following a purchase from 03/05/2026
I am disappointed because the customization of the water bottle and the cup consists of sticking a label with the child's name!! It will quickly peel off over time... Only the cutlery is really engraved. It's a shame, I will not recommend your items.
Translated reviews
Response from Petit-Fernand
Hello Laurence,

Thank you for taking the time to share your feedback. We are sorry to hear that the customization did not meet your expectations. However, I can confirm that it is indeed a print directly on your water bottle and cup to ensure long-term quality :)

Have a nice day,
Camille C-MonEtiquette
S
Sophie D.
Rating: 4 out of 5
following a purchase from 23/04/2026
Resistance to the first machines, to be seen over time. It would also be necessary to plan some patterns for adults.
Translated reviews
M
Marie L.
Rating: 1 out of 5
following a purchase from 01/05/2026
I ordered a customizable water bottle for children at €24, which already represents a certain budget for this type of product. Unfortunately, I am very disappointed with the quality of the finishes. The customization looks like it was done with simple stickers stuck on the bottle, which feels really low-end. At that price, I expected a much more qualitative and durable result. It's a shame because the concept is nice, but the quality/price ratio is clearly not there.
Translated reviews
Response from Petit-Fernand
Hello Marie,

Thank you for taking the time to share your feedback regarding your order. We are sincerely sorry to hear that the quality of your personalized water bottle did not meet your expectations. I can confirm that it is indeed a direct print on your product and not a sticker. The relief effect is due to the different layers of varnish ensuring the quality of the customization. :)
Your feedback is valuable and will help us improve our products. We hope to have the opportunity to fully satisfy you with your next order.

Have a nice day,
Camille C-MonEtiquette
C
Caroline B.
Rating: 1 out of 5
following a purchase from 01/05/2026
For the first time, during the 3rd order, very poorly packaged, simple envelope torn and repackaged by the post, soaked labels and one missing lot... It happens but ZERO response from customer service for almost 15 days despite several reminders... for an order over 70€ it is UNACCEPTABLE
Translated reviews
Response from Petit-Fernand
Hello Caroline,

I am sorry to read your message, it does not reflect the quality of our service.
I see that our customer service has arranged for the reshipment of your order following our exchanges. I hope everything will be to your liking!

Have a nice day,
Camille C-MonEtiquette
M
Marie B.
Rating: 4 out of 5
following a purchase from 01/05/2026
The labels are perfect and received quickly. The only downside is the registered mail which seems quite unnecessary and complicates things too much for retrieval.
Translated reviews
Response from Petit-Fernand
Hello Marie,

Thank you for your feedback and we are delighted that you like our labels. We take note of your comment regarding the registered mail, and your opinion helps us improve our service.

Have a nice day,
Camille C-MonEtiquette
M
Marie-Soleil M.
Rating: 1 out of 5
following a purchase from 01/05/2026
There is no parchment paper!
Translated reviews
Response from Petit-Fernand
Hello Marie-Soleil,

Thank you for taking the time to share your feedback. We are sorry to hear that you did not find the parchment paper in your order. Your feedback is valuable and helps us improve our services. You can use food parchment paper to stick your heat-adhesive labels, it is the same paper we provide :)

Have a nice day,
Camille C-MonEtiquette
S
Sophie S.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very easy order to make, maybe lacking a bit of choice in designs but very quick shipping of my order.
Translated reviews
H
Henry S.
Rating: 1 out of 5
following a purchase from 19/04/2026
Labels came off during the first wash.
Translated reviews
Response from Petit-Fernand
Good morning,

we are very sorry for the quality issue identified.
We have just contacted you to resolve the problem :)
Have a nice day,

Giulia It Is Mine
N
Nadine P.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very nice labels! And very original stickers! Just a delivery problem, I had to discuss it with you! Thank you
Translated reviews
C
Charline M.
Rating: 4 out of 5
following a purchase from 28/04/2026
Nice
Translated reviews
Response from Petit-Fernand
Hello Charline,

We warmly thank you for your feedback! It is nice to know that you found our shop pleasant. Your satisfaction is our greatest reward.

Have a nice day,
Camille C-MonEtiquette
R
Roxane P.
Rating: 1 out of 5
following a purchase from 22/04/2026
Fast shipping, beautiful labels, however it had been a little while since I ordered new labels and I am very disappointed with the quality regarding the adhesion of the labels which used to stick very well and had good durability in machine washes which is no longer the case.
Translated reviews
Response from Petit-Fernand
Hello Roxane,

Thank you for your feedback. We are delighted to hear that you appreciated the speed of the shipment and the aesthetics of our labels. We take your comments regarding adhesion and wash durability very seriously, and we will pass them on to our team. Your satisfaction is our priority and we hope to provide you with an improved experience during your next order.
We hope that the solution provided during our email exchanges will meet your expectations :)

Have a nice day,
Camille C-MonEtiquette
D
Doris K.
Rating: 4 out of 5
following a purchase from 14/04/2026
It could have been a 5-star rating! But I only received 4 booklets for 5 children. The fifth child was distributed among the other 4. That's not nice, because I would have liked to have a booklet for each child.
Translated reviews
G
Giordano P.
Rating: 4 out of 5
following a purchase from 09/04/2026
Shipping a bit slow
Translated reviews
L
Laura F.
Rating: 4 out of 5
following a purchase from 04/04/2026
Good and punctual service
Translated reviews
N
Nuria S.
Rating: 4 out of 5
following a purchase from 10/04/2026
They are very good, I love the color and the definition although sometimes the letters come to me larger and sometimes smaller!
Translated reviews
A
Alejandro P.
Rating: 4 out of 5
following a purchase from 10/04/2026
As I expected, but I can't confirm that they are durable because I haven't tried them yet.
Translated reviews
L
Léa M.
Rating: 4 out of 5
following a purchase from 20/04/2026
Beautiful labels Simply the price a bit high for few labels
Translated reviews
P
Patricia G.
Rating: 4 out of 5
following a purchase from 19/04/2026
I love to call on you
Translated reviews
C
Cathelijn K.
Rating: 1 out of 5
following a purchase from 08/04/2026
After just one wash, the labels have already come off. I followed all the instructions. I do not recommend it.
Translated reviews
Response from Petit-Fernand
Hello,

We are sorry that you had this experience with our labels. Your satisfaction is very important to us. To help you, we just sent you an email. :)

Good day,
Camille Petit-Fernand
B
Berenice D.
Rating: 1 out of 5
following a purchase from 15/04/2026
The label that should stick automatically does not stick very well on the garment, thank you
Translated reviews
Response from Petit-Fernand
Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that the label did not meet your expectations. Our self-adhesive labels are applied to the labels already present on your garments. However, they cannot stick directly to the fabric.
To assist you, we have just contacted you directly by email :)

Have a nice day,
Camille C-MonEtiquette
C
Cassandra C.
Rating: 4 out of 5
following a purchase from 16/04/2026
This is the third time I buy and I am always very happy, the labels are very good, the stamp too, just the bottle where I am disappointed because the first name has completely worn off from washing ...
Translated reviews
Response from Petit-Fernand
Hello Cassandra,

Thank you very much for your positive feedback and for your loyalty to C-MonEtiquette! We are delighted that you are satisfied with our labels and your stamp. However, we are sorry to learn that the bottle does not meet your expectations. Your comment is valuable, and we will review it to improve the quality of our products. Please do not hesitate to contact us if you need assistance.
Camille C-MonEtiquette
T
Tiffany S.
Rating: 4 out of 5
following a purchase from 10/04/2026
Very practical and aesthetic
Translated reviews