Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 905 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1 and 4 stars

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C
Christine S.
Rating: 4 out of 5
following a purchase from 08/05/2025
As the ordered model
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Cynthia D.
Rating: 1 out of 5
following a purchase from 02/05/2025
Very disappointed, the box is superb, however the water bottle, the colors do not match what I ordered, I sent an email, they were supposed to get back to me with a solution but still no response...
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Response from Petit-Fernand
Hello Cynthia,

Thank you for your message.
We are sorry that the water bottle does not meet your expectations. However, we hope that the solution provided by our customer service will be satisfactory for you 🙂

Have a nice day,
Camille C-MonEtiquette
B
Baldini L.
Rating: 4 out of 5
following a purchase from 27/04/2025
Great products
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Response from Petit-Fernand
Good morning,
Thank you very much for your kind words! We are happy that your experience with Petit-Fernand has been positive. 496
Have a nice day,
Elise, Petit-Fernand
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Nathalie B.
Rating: 4 out of 5
following a purchase from 06/05/2025
Quality adhesive labels. They stick well to objects. I find that the iron-on clothing labels crumble over time, so I ordered adhesive clothing labels instead. However, the delivery time was longer than expected (delivery on May 13 at the pickup point, whereas it was scheduled between May 8 and May 10).
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Response from Petit-Fernand
Hello Nathalie,

Thank you very much for your feedback and your rating of 4/5! We are delighted to hear that you appreciate the quality of our adhesive labels. We also take note of your comments regarding the heat transfer labels and the delivery time. We strive to improve our service, and your remarks are valuable. Please feel free to reach out to us if you have any other questions or needs.

Best regards,
The C-Monetiquette Team
A
Andrée M.
Rating: 4 out of 5
following a purchase from 05/05/2025
2 customizable gourds for children received within the expected timeframe, very well packaged, conforming to the description; they are beautiful.
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Hélène H.
Rating: 4 out of 5
following a purchase from 01/05/2025
The toiletry bag is pretty, but the color is not really what I saw online; it is frankly pink while it appeared purple. The blue seemed very dark, it must be lighter in reality, and I would probably have liked it!
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Sophie C.
Rating: 1 out of 5
following a purchase from 03/05/2025
Disappointed. The labels are very large and the writing is a bit blurry. Too bad, this is the first time I see this mediocre quality on this site and it fell on me..
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Response from Petit-Fernand
Hello Sophie,

Thank you for sharing your opinion.

Your labels should indeed not be blurry as you may have seen in the past.
Therefore, our customer service has just contacted you to assist you 🙂

Have a nice day,
Camille C-MonEtiquette
M
Mélanie B.
Rating: 4 out of 5
following a purchase from 30/04/2025
There was an issue with the received labels, but customer service was very responsive and quickly sent me the correct models. This is my second order, I am satisfied with the quality of the labels and my daughter loves them.
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Renzi Brivio C.
Rating: 4 out of 5
following a purchase from 19/04/2025
All good
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Response from Petit-Fernand
Good morning,
Thank you for your feedback! 324

Have a nice day,
Elise, Petit-Fernand
A
Aurelie L.
Rating: 4 out of 5
following a purchase from 29/04/2025
The labels hold very well, they are of good quality. It's just a shame that we can't choose the format of the design we want with the name. I find it really small compared to the size of the label.
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Lucie T.
Rating: 4 out of 5
following a purchase from 27/04/2025
It's a nice original gift for a back-to-school event planned for September. The mom is delighted, and it's a quality product. The only downside is that my box was open when I picked up my package; fortunately, the products are intact.
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MATHILDE M.
Rating: 1 out of 5
following a purchase from 26/04/2025
I usually buy for class labels. I wanted to buy labels for a first communion. They are quite coarse. Lacking finesse. I don't think I can use them.
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Response from Petit-Fernand
Hello Mathilde,

We are sorry that the labels ordered do not meet your expectations.
Our customizer allows you to see a visual of your order before validation to avoid any disappointment. We are sorry that this was not enough for you 😔

We are available if needed.
Have a nice day,
Camille C-MonEtiquette
B
Brigitte G.
Rating: 4 out of 5
following a purchase from 23/04/2025
Very nice labels to see if they stay in place after several washes .....
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Pilar F.
Rating: 4 out of 5
following a purchase from 07/04/2025
Speed in shipping and just as it appeared in the test. The only thing... the quality is a little lower than I expected.
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Adeline M.
Rating: 4 out of 5
following a purchase from 22/04/2025
Very nice label, a bit worried about the delivery times but there were holidays. My daughter is happy
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Myriam K.
Rating: 4 out of 5
following a purchase from 18/04/2025
Fast delivery, and satisfied with the ordered products.
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Response from Petit-Fernand
Hello Myriam,
D
Dominique P.
Rating: 4 out of 5
following a purchase from 18/04/2025
Very pretty, matches the requested color.
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Response from Petit-Fernand
Hello Dominique,
M
Monique L.
Rating: 4 out of 5
following a purchase from 18/04/2025
very satisfied with my order, however the packaging is a bit 'light'.
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Response from Petit-Fernand
Dear Monique, we sincerely thank you for your feedback and are delighted to hear that you are very satisfied with your order. We take note of your comment regarding the packaging and will ensure to improve this aspect to guarantee an optimal experience for our customers. Please feel free to reach out to us if you have any other suggestions.
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Nermin E.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very well, thank you.
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Response from Petit-Fernand
Hello Nermin,
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DEL BELLO R.
Rating: 4 out of 5
following a purchase from 07/04/2025
Great labels! I just made a mistake in choosing the format, but it's not a problem!
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Elodie D.
Rating: 1 out of 5
following a purchase from 10/04/2025
I paid higher shipping fees to receive my order within 24 hours because it was urgent, and I received my order after 4 days; it was too late for me. I would like to be refunded for the shipping fees.
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Response from Petit-Fernand
Hello Elodie,

We sincerely apologize for the delivery delay by the carrier.
The shipping fees have indeed been refunded to you.
We remain available via our contact form if you need assistance or have any requests.
Have a nice day,
C-MonEtiquette
M
Mori P.
Rating: 4 out of 5
following a purchase from 01/04/2025
Good
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Emilie R.
Rating: 4 out of 5
following a purchase from 09/04/2025
Very good label. The best would be to have a notebook with detachable pages.
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Response from Petit-Fernand
Hello Émilie,
D
Delphine B.
Rating: 1 out of 5
following a purchase from 10/04/2025
I am disappointed with the result of my order. The letter T looks like L!! But for customer service, it's normal and since I validated the order, it's considered compliant!! Never again with them.
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Response from Petit-Fernand
Hello Delphine,

We regret to read your message.
You can indeed view the rendering of the chosen font on our customizer. The final result of your labels will indeed be in accordance with what is shown on our site.
Once your order is manufactured and shipped, we unfortunately cannot intervene on your customization, we are sorry.

We remain available if needed.
Have a nice day,
C-MonEtiquette
C
catherine M.
Rating: 4 out of 5
following a purchase from 09/04/2025
It's just that we don't really realize the size of certain fonts.. And sometimes the labels are too big. Also, not everything is perfect, fast delivery.
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Juliana A.
Rating: 1 out of 5
following a purchase from 09/04/2025
The labels on the clothes are peeling off, I am super disappointed.
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Response from Petit-Fernand
Hello Juliana,

We are sorry to read your message.
Our labels are normally very durable. To assist you, our teams have just contacted you :)

Have a nice day,
C-MonEtiquette
J
Josephin N.
Rating: 4 out of 5
following a purchase from 30/03/2025
Super many design options, far away from pink and blue. Fast delivery, look great. Unfortunately, the stickers keep coming off in the washing machine, despite following the instructions.
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Response from Petit-Fernand
Good day,
M
Marta C.
Rating: 1 out of 5
following a purchase from 29/03/2025
I have placed orders several times and until now I was satisfied.. but with this last one I can't say the same since using the same type of label as always and the same ironing method etc practically all the labels I put on my son's clothes have fallen off after the first wash..
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Response from Petit-Fernand
Hello Marta,

We are sorry to read your message.
As you may have noticed in the past, our labels should not come off like that. To assist you as soon as possible, we have just contacted you :)

Have a good day,
Camille Petit-Fernand
P
PRIYANTHI M.
Rating: 1 out of 5
following a purchase from 06/04/2025
It doesn't stick on the clothes after washing.
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Response from Petit-Fernand
Hello,

We are sorry that your labels came off after washing. The quality of our products is our priority. For this reason, we have just contacted you to understand and offer you an appropriate solution. 😊

Have a nice day,
C-MonEtiquette
I
Isabelle T.
Rating: 4 out of 5
following a purchase from 05/04/2025
Well received the ordered labels meet my expectations. Fast shipping and nicely presented.
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Fabienne L.
Rating: 1 out of 5
following a purchase from 03/04/2025
Label requested to accompany a baptism gift. Your logo was not necessary on the label.
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Response from Petit-Fernand
Hello Fabienne,

We hope that the labels you personalized meet your expectations. A sticker with our logo is indeed present on our label sheets to avoid displaying our name. However, you can remove it if you prefer and keep only the labels you designed.

Have a nice day,
C-MonEtiquette
I
Irene K.
Rating: 4 out of 5
following a purchase from 24/03/2025
In this delivery, the stickers are very difficult to detach from the border. It was much easier with the first order. Otherwise, they hold up great and are nicely printed.
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Response from Petit-Fernand
Good day,
F
Fatiha Z.
Rating: 4 out of 5
following a purchase from 02/04/2025
Very nice label and very practical, I highly recommend it for parents with messy children.
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Alison P.
Rating: 4 out of 5
following a purchase from 01/04/2025
I am very happy with my purchase, just a small downside about the bag because the colors do not look the same at all.
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Laura G.
Rating: 1 out of 5
following a purchase from 01/04/2025
The label is not in the name I requested..
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Response from Petit-Fernand
Hello Laura, We are sincerely sorry to read your message. Our customer service has just contacted you to help you as soon as possible. 😊 Have a nice day, C-MonEtiquette
J
Jennifer L.
Rating: 4 out of 5
following a purchase from 30/03/2025
I love the products, especially the labels which are great 👌 but the caps of the water bottles with straws are very fragile... Already 2 have broken (the first one received a small bump, and for the second, a piece of plastic came off in my hand while opening it, yet I am much gentler than my children 😜) and 1 is leaking.. Luckily the water bottles are great and we can order extra caps! I ordered the snack box which is really pretty, but I'm afraid that the print (P'tit Loup) will peel off quickly and that the closures on the sides won't hold up long against little hands.. we'll see over time as they seem fragile to me 🤞
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Lea S.
Rating: 1 out of 5
following a purchase from 31/03/2025
All the labels came off after the first wash everywhere in my machine. I've wanted to buy them for a long time, and I regret it a lot; they only served once during the trip.
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Response from Petit-Fernand
Hello Léa, I'm sorry to see that your order does not meet your expectations. I just contacted you to offer a solution. Have a nice day, C-MonEtiquette Customer Service
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Marie C.
Rating: 4 out of 5
following a purchase from 31/03/2025
Very good site with a lot of choices. It's very clear, easy.
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Anaïs M.
Rating: 4 out of 5
following a purchase from 31/03/2025
I regularly order from C-mon-etiquette and I am always pleased with the result. This time, I wanted to buy a water bottle with P’tit Loup, the mascot of my son's class. I give it a rating of 4/5 because unfortunately the stickers on the bottle peeled off even before the first use. I find it a shame given the price of the bottle. It won't stop me from ordering again, but I will only stick to buying labels.
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christel P.
Rating: 4 out of 5
following a purchase from 31/03/2025
The labels are nice but a bit big. I thought they were smaller.
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