Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 686 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1 and 4 stars

Reset filters
O
Olivia D.
Rating: 1 out of 5
following a purchase from 17/06/2025
Hello Madam, Sir, This is my second C-Monetiquette order, I was delighted the first time. This is not the case this time, the washable square labels for clothing are very difficult to detach from the backing, without damaging or even tearing them. There must have been a manufacturing defect with these, I would like to be able to replace them. Thank you, Best regards, Olivia de Laage
Translated reviews
Response from Petit-Fernand
Hello Olivia,

I am sorry to hear about this defect with your labels. Indeed, they should not be difficult to remove from your booklet.

I have therefore just contacted you by email to assist you.

Have a nice day,
D
Destie A.
Rating: 4 out of 5
following a purchase from 28/06/2025
Great
Translated reviews
D
Délila P.
Rating: 4 out of 5
following a purchase from 29/06/2025
Product meets my expectations. I recommend it to anyone who wants to buy it to go for it.
Translated reviews
S
Sarah F.
Rating: 4 out of 5
following a purchase from 29/06/2025
quite disappointed with the packaging, it would be safer to wrap it in plastic (sorry for the planet) and then in the cardboard, because for my part the cardboard was very damaged, fortunately nothing was broken
Translated reviews
Response from Petit-Fernand
Hello Sarah,

Thank you very much for your feedback and your suggestion!
Your opinions are valuable to us as they allow us to constantly improve.
I am delighted to read that your order arrived in good condition.

Have a nice day,
Camille C-MonEtiquette
E
Erika D.
Rating: 4 out of 5
following a purchase from 29/06/2025
Fast delivery, however I thought I had ordered heat transfer labels for clothing but they were adhesive labels.
Translated reviews
E
Eloise L.
Rating: 4 out of 5
following a purchase from 29/06/2025
Perfect!!!!!
Translated reviews
G
Gillian C.
Rating: 4 out of 5
following a purchase from 22/05/2025
Been great exactly like advertised will be ordering more
P
Prune B.
Rating: 4 out of 5
following a purchase from 29/06/2025
I really like your site and your labels, but there should be packs without iron-on labels because I don't need them, so I am forced to take the same labels of the same size. Otherwise, fast delivery and in accordance with what I ordered.
Translated reviews
D
Dorothy R.
Rating: 4 out of 5
following a purchase from 18/06/2025
Unable to give a review as bought as a present
A
Ambra F.
Rating: 4 out of 5
following a purchase from 17/06/2025
Very strong labels that are sometimes difficult to remove because the cut is a bit glued.
Translated reviews
M
Mickaële P.
Rating: 4 out of 5
following a purchase from 28/06/2025
Happy, and my daughter loves them, I would recommend if I need more, fast delivery
Translated reviews
D
Diane D.
Rating: 4 out of 5
following a purchase from 28/06/2025
Article in accordance with the order and fast delivery. It's a shame to use so many sheets compared to the number of labels.
Translated reviews
M
Marchiori M.
Rating: 4 out of 5
following a purchase from 16/06/2025
Everything was great except for the shipping.. which got lost and it was a challenge to find it.
Translated reviews
M
Malewicz A.
Rating: 4 out of 5
following a purchase from 27/06/2025
The bottle is difficult to open
Translated reviews
Response from Petit-Fernand
Hello Aline,

Thank you for your feedback regarding your order.
If you are experiencing difficulties with the ordered product, we invite you to contact our customer service via our contact form on our website.

We will be happy to assist you!

Have a nice day,
Camille C-MonEtiquette
V
Vanessa F.
Rating: 1 out of 5
following a purchase from 22/06/2025
Label that comes off after the first wash even before. A real disappointment
Translated reviews
Response from Petit-Fernand
Hello Vanessa,

We are sorry to read your comment.
Our labels for clothing are designed to withstand washing. We have just contacted you to find a solution for you.

Have a nice day,
Camille C-MonEtiquette
N
Nigro A.
Rating: 4 out of 5
following a purchase from 16/06/2025
Great
Translated reviews
C
Claire-Lise C.
Rating: 4 out of 5
following a purchase from 26/06/2025
Very satisfied, but I find the price considerable for simple labels
Translated reviews
A
Anne-Marie P.
Rating: 4 out of 5
following a purchase from 26/06/2025
Very happy received quickly - waiting to see with the washing machine passages
Translated reviews
F
Floriane G.
Rating: 4 out of 5
following a purchase from 24/06/2025
Fast delivery, the labels are pretty, I haven't stuck them on the clothes yet so I don't have any feedback on that yet.
Translated reviews
S
Stephanie C.
Rating: 4 out of 5
following a purchase from 24/06/2025
New laminated labels very difficult to remove compared to previous orders ++
Translated reviews
P
Pancaro C.
Rating: 4 out of 5
following a purchase from 13/06/2025
Order arrived in a timely manner and well finished. This is not the first time I purchase these items (iron-on labels and bags with name print). The only flaw of the bags is that the print tends to get damaged even on a delicate wash, perhaps it should be made less "thick".
Translated reviews
Response from Petit-Fernand
I thank you from the bottom of my heart, Chiara!
Chiara, Petit-Fernand
R
Rachel M.
Rating: 1 out of 5
following a purchase from 13/06/2025
My first set of labels from 2023 are so much better than the set I just recently ordered. The new stickers are so hard to peel off from the booklet, when I do eventually get it off it’s usually crumpled up. Really disappointed
Response from Petit-Fernand
Dear Rachel,
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
M
M F.
Rating: 1 out of 5
following a purchase from 12/06/2025
The quality has worsened; the labels do not peel off...it's a shame because I have been a customer for five years and this time has been the ONLY one with such a bad experience. I don't know what happened but the quality has substantially declined. Thank you
Translated reviews
Response from Petit-Fernand
Hello M,

Thank you for your loyalty
We are sorry to hear that this time you are having difficulties peeling the labels from their backing.

To help you as best as possible, I have just contacted you

Have a nice day,
Camille Petit-Fernand
M
Marion C.
Rating: 1 out of 5
following a purchase from 17/06/2025
The labels do not peel off! They are poorly cut
Translated reviews
Response from Petit-Fernand
Hello Marion,

I am sincerely sorry to read your message.
This is a manufacturing anomaly, your labels should not be difficult to remove from their supports.
To help you, I have just contacted you

Have a nice day,
Camille C-MonEtiquette
P
Perucci D.
Rating: 4 out of 5
following a purchase from 12/06/2025
Great product and arrived in a few days
Translated reviews
Response from Petit-Fernand
Thank you very much, Daniela, for your kind comment! We are happy that you liked the product and that it arrived in a few days.
Chiara – Petit-Fernand
M
Manon V.
Rating: 1 out of 5
following a purchase from 21/06/2025
Very disappointed... I bought a water bottle for my daughter, unfortunately she dropped it and the cap broke... it didn't even last a week...
Translated reviews
Response from Petit-Fernand
Hello Manon,

I am sincerely sorry to read that the cap of your bottle broke after the fall.
To allow you to fully enjoy your product, we have made the caps of our bottles available on our website as spare parts. You can find them in our "bottles" tab and then in the "bottle cap" category.

Have a nice day,
Camille C-MonEtiquette
N
Nathalie L.
Rating: 1 out of 5
following a purchase from 17/06/2025
The pre-cutting was poorly done for my last order, difficult to peel them off
Translated reviews
Response from Petit-Fernand
Hello Nathalie,

I am sincerely sorry that your labels are difficult to remove from their supports. I have therefore contacted you to help you as best as I can with this anomaly.

Have a nice day,
Camille C-MonEtiquette
P
Patricia M.
Rating: 4 out of 5
following a purchase from 20/06/2025
Satisfied with the order but after washing the adhesive labels have come off.
Translated reviews
K
Kirsty C.
Rating: 1 out of 5
following a purchase from 09/06/2025
The stickers se not pre cut very well making it hard to peel off, which causes the label to have torn or curled edge. Which means they won’t stick to the garment. Having to use scissors to cut the edges. Very disappointed at the previous ones I brought were wonderful.
Response from Petit-Fernand
Dear Kirsty,

Thank you for your feedback, and we're truly sorry to hear that you're disappointed with your recent labels — especially as your previous experience was positive.

This is certainly not the quality we aim to deliver. We will contact you shortly via email to better understand the issue and find a solution together.

Thank you again for bringing this to our attention.

Kind regards,
Chiara – Petit-Fernand
S
Sarah S.
Rating: 1 out of 5
following a purchase from 08/06/2025
The stickers are not that good
Response from Petit-Fernand
Hi Sarah,
I'm really sorry to hear the stickers didn’t meet your expectations 😔
I'll reach out to you by email right away to better understand the issue and find a solution.

Chiara – Petit-Fernand
M
Martine P.
Rating: 4 out of 5
following a purchase from 17/06/2025
Very satisfied however there were about ten unusable labels because they were poorly cut or the plastic was tearing.
Translated reviews
Response from Petit-Fernand
Hello Martine,

Thank you very much for your feedback and your loyalty.

As for your difficult-to-remove labels, I am sincerely sorry for this issue. I have just contacted you by email to assist you.

Have a nice day,
Camille C-MonEtiquette
C
Cloe B.
Rating: 4 out of 5
following a purchase from 17/06/2025
Effective
Translated reviews
Response from Petit-Fernand
Thank you very much :)
Sandra C-MonEtiquette
J
Juliette T.
Rating: 4 out of 5
following a purchase from 16/06/2025
ok
Translated reviews
Response from Petit-Fernand
Dear Juliette, thank you for your positive feedback. I invite you to share your suggestions to further improve our service.
Sandra from C-MonEtiquette
N
Nour K.
Rating: 1 out of 5
following a purchase from 16/06/2025
Delivery time not respected, I paid an extra fee for express delivery and still received my package a week later.
Translated reviews
Response from Petit-Fernand
Hello Nour,

I have just processed the refund for the shipping costs, as the initial deadline was unfortunately not met.
I hope that, despite this technical setback, you will continue to place your trust in us.

I wish you a very beautiful summer,
Sandra
R
Rosa G.
Rating: 4 out of 5
following a purchase from 05/06/2025
Shipping with tracking, it did not arrive at the recipient's address but at a post office. This was not indicated during the ordering process, I thought it would be delivered by a courier.
Translated reviews
Response from Petit-Fernand
We apologize for the inconvenience regarding the shipment, Rosa, thank you for the report.
Chiara, Petit-Fernand
S
Stéphanie A.
Rating: 1 out of 5
following a purchase from 12/06/2025
I stick my label, I press for a few seconds. The garment is not worn for 24 hours. And yet as soon as it goes into the machine in the wash, I find my clothes without labels. And sometimes I find them stuck on another garment in the middle of a pair of pants, in the middle, a blouse…
Translated reviews
H
Huet S.
Rating: 4 out of 5
following a purchase from 13/06/2025
The iron-on labels don't hold, what a pity. I ordered some 1-2 years ago, they were durable, but this time they came off immediately.
Translated reviews
N
Noemie B.
Rating: 1 out of 5
following a purchase from 12/06/2025
The labels are difficult to remove and peel off
Translated reviews
Response from Petit-Fernand
Hello Noémie,

We are sincerely sorry to read your message.
Our customer service has just contacted you to assist you with your order.
You should indeed not encounter any difficulties in removing your labels from their supports.

Have a nice day,
Camille C-MonEtiquette
A
Alyson G.
Rating: 1 out of 5
following a purchase from 06/06/2025
I have contacted several times to warn that I cannot peel off my labels without tearing them or impossible to peel them off so unusable no response from anyone
Translated reviews
Response from Petit-Fernand
Hello Alyson,

We are sincerely sorry to hear about this inconvenience with your order.
Following your conversation with our customer service, we are sending you replacement labels so that you can fully enjoy your products.

Have a nice day,
Camille C-MonEtiquette
J
Jocelyne G.
Rating: 4 out of 5
following a purchase from 04/06/2025
A long "term" in collective washing (Life Home) no longer holds! Too bad
Translated reviews