Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 686 published reviews
5 47,9k 85% 4 3 495 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1 and 4 stars

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J
Julien C.
Rating: 4 out of 5
following a purchase from 11/06/2025
Happy..
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Constant O.
Rating: 4 out of 5
following a purchase from 10/06/2025
In line with my expectations. I recommend this site.
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Charlotte S.
Rating: 4 out of 5
following a purchase from 06/06/2025
A format that was previously available is no longer (x40), but there are still quite a few options for these durable labels! I hope the quality is still up to par with the ones I ordered (not tested yet as I am finishing the old ones).
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Giulia S.
Rating: 4 out of 5
following a purchase from 29/05/2025
Nice website, a bit clunky
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Esther C.
Rating: 1 out of 5
following a purchase from 09/06/2025
I was charged twice and only received one order!!
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Response from Petit-Fernand
Hello Esther,

We are sorry to read your comment.
We only have one payment registered in your name.
In order to resolve this situation as quickly as possible, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
V
Violene A.
Rating: 4 out of 5
following a purchase from 05/06/2025
For once I received the labels quickly and on time. Always happy with the products. The quality has slightly changed since my last order, I will see the result, I don't have enough perspective regarding washing and durability.
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Morineau M.
Rating: 4 out of 5
following a purchase from 07/06/2025
The products are in accordance with the images and explanations. However, removing the ice pack from the picnic box was a real struggle! Another system should be considered... Otherwise, my son is delighted! :D
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Deb B.
Rating: 4 out of 5
following a purchase from 28/05/2025
Fab labels - we come back for them time and time again as they never peel off, and can also be put on lunchboxes and through the dishwasher. The only small drawback is sometimes they can be tricky to peel off the booklet they come in
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Soheila B.
Rating: 1 out of 5
following a purchase from 06/06/2025
Very disappointed this time the labels are impossible to peel off the packaging, I think it's a glue problem.
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Response from Petit-Fernand
Hello Shheila,

We are sincerely sorry that this time your order does not bring you complete satisfaction.
As you may have noticed in the past, our labels are normally easy to use. We have therefore just contacted you to help you!

Have a nice day,
Camille C-MonEtiquette
H
Haude B.
Rating: 4 out of 5
following a purchase from 05/06/2025
Simply effective..the prices are a bit high
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Mike H.
Rating: 4 out of 5
following a purchase from 26/05/2025
good
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Cassandra W.
Rating: 4 out of 5
following a purchase from 26/05/2025
We have used ur labels previously for my son when at nursery and school. I purchased this latest batch for my elderly dad in a care home. With this batch I couldnt peel off the individual labels, I had to pull off the entire backing to get to the labels. Otherwise they still work well when stuck and washed!
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Maureen A.
Rating: 4 out of 5
following a purchase from 05/06/2025
Very satisfied! Quick and efficient handling! The labels are great! Easy to apply and remove. However, it would be interesting to vary some images because for the past 4 years that I have been ordering, they are practically the same (for boys at least)
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Emmanuelle D.
Rating: 1 out of 5
following a purchase from 30/05/2025
Quite disappointed with the product received Personalized children's water bottle with straw Does not work properly at the straw level 34€ for a product that is useless!
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Response from Petit-Fernand
Hello Emmanuelle,

We are sincerely sorry to read your review.
Our water bottles are specially designed to facilitate use for your children. It is therefore with regret that we read your message. In order to understand the problem encountered and assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Nadege D.
Rating: 4 out of 5
following a purchase from 03/06/2025
Of good quality
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Marie Hélène J.
Rating: 1 out of 5
following a purchase from 01/06/2025
The labels do not stick, I am annoyed
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Response from Petit-Fernand
Hello Marie-Hélène,

Thank you for informing us of this anomaly.
In order to assist you better, our teams have just contacted you to propose a solution.

Have a nice day,
Camille C-MonEtiquette
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Chloe C.
Rating: 1 out of 5
following a purchase from 05/05/2025
The labels come off after the first wash, yet I took the right clothing labels...
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Response from Petit-Fernand
Hello Chloé,

Thank you for sharing your feedback with us.
We are sincerely sorry to hear that your clothing labels have come off.
This is indeed not usual, therefore, we have just contacted you to assist you as best as we can.

Have a nice day,
Camille C-MonEtiquette
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Nassima I.
Rating: 4 out of 5
following a purchase from 31/05/2025
The labels are very beautiful but I would have liked different sizes for the object labels because they are too big for some objects concerning me.
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Response from Petit-Fernand
Hello Nassima,
Thank you for your positive feedback and we are delighted that you like our labels.
Have a nice day,
Elise, C-MonEtiquette
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Brigitte C.
Rating: 4 out of 5
following a purchase from 29/05/2025
Hello, we need more label formats because some are really large and therefore do not fit everything. Best regards.
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Response from Petit-Fernand
Hello Brigitte,
Thank you for your feedback and your suggestion regarding the label formats. We take your comments into account and pass them on to our teams.
Have a nice day,
Elise, C-MonEtiquette
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Manuella C.
Rating: 4 out of 5
following a purchase from 29/05/2025
Very beautiful bottle, too bad a straw brush is not provided, I take away 1 star for that.
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Response from Petit-Fernand
Hello Manuella,
Thank you very much for your positive feedback! We are delighted that you appreciate our water bottle. We take your comment regarding the absence of a cleaning brush for the straw into account and will evaluate it for future improvements.
Have a nice day,
Elise, C-MonEtiquette
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Mylène D.
Rating: 1 out of 5
following a purchase from 26/05/2025
Not only was the color wrong, but the design was too. To top it all off, the labels were unpeelable.
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Response from Petit-Fernand
Hello Mylène,

We are sorry to read your review.
Our teams have just contacted you to understand the incident encountered with your order and to assist you as best as possible

Have a nice day,
Camille C-MonEtiquette
J
Jasmin B.
Rating: 4 out of 5
following a purchase from 14/05/2025
Love the stickers! Unfortunately this time there were loads of them that did not peel off clean or ripped when trying to ;(
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Céline H.
Rating: 4 out of 5
following a purchase from 14/05/2025
I really like your site, your labels however I would like more choices on the proposed designs and the objects as well.
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Boucault H.
Rating: 4 out of 5
following a purchase from 21/05/2025
Super practical
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Liz W.
Rating: 4 out of 5
following a purchase from 11/05/2025
Ideal for what required
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Tania C.
Rating: 4 out of 5
following a purchase from 10/05/2025
The labels are great, but now they don't send them directly to your home like before, what a shame.
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Justine L.
Rating: 1 out of 5
following a purchase from 19/05/2025
The labels do not peel off well from the sheet. It's very hard to handle them.
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Response from Petit-Fernand
Hello Justine,

We are sorry to read your message. It must be a manufacturing anomaly.
We have just contacted you to arrange a replacement shipment for your labels!

Have a nice day,
Camille C-MonEtiquette
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Sylvie V.
Rating: 4 out of 5
following a purchase from 19/05/2025
Nothing to complain about. Perfect
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Iman M.
Rating: 4 out of 5
following a purchase from 16/05/2025
I ordered labels for my son and my niece. I was surprised to see that everything was in the same notebook... it's a shame that two separate notebooks weren't made... especially since they have two different last names.
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Françoise C.
Rating: 4 out of 5
following a purchase from 15/05/2025
I find them a little small, I should have taken a different size.
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Fanny G.
Rating: 4 out of 5
following a purchase from 15/05/2025
Fast shipping. I have already ordered labels on their site, but my last order is very difficult to peel off. As a result, several labels are torn.
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Response from Petit-Fernand
Hello Fanny,

Thank you for sharing your feedback 😊

Regarding your last labels, we are sorry that they are difficult to remove from their backing. We will send you replacement labels!

Have a nice day,
Camille C-MonEtiquette
P
Panero G.
Rating: 4 out of 5
following a purchase from 03/05/2025
Valid product, durable, well finished. Price not exactly cheap.
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Response from Petit-Fernand
Good morning,
Thank you very much for taking the time to write us a review.
We regularly offer promotional deals.💖
Have a nice day,
Elise, Petit-Fernand
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Jacques D.
Rating: 4 out of 5
following a purchase from 12/05/2025
Very happy with the previous orders.
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Sylvie D.
Rating: 4 out of 5
following a purchase from 11/05/2025
The water bottle was very appreciated. I would have liked to know that the decorations were embossed and shiny.
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Siegfried H.
Rating: 4 out of 5
following a purchase from 30/04/2025
Price performance is okay
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Response from Petit-Fernand
Good day Siegfried,
Thank you very much for your review. 496
Have a nice day,
Elise, EsIstMeins
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Christine S.
Rating: 4 out of 5
following a purchase from 08/05/2025
As the ordered model
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Cynthia D.
Rating: 1 out of 5
following a purchase from 02/05/2025
Very disappointed, the box is superb, however the water bottle, the colors do not match what I ordered, I sent an email, they were supposed to get back to me with a solution but still no response...
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Response from Petit-Fernand
Hello Cynthia,

Thank you for your message.
We are sorry that the water bottle does not meet your expectations. However, we hope that the solution provided by our customer service will be satisfactory for you 🙂

Have a nice day,
Camille C-MonEtiquette
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Baldini L.
Rating: 4 out of 5
following a purchase from 27/04/2025
Great products
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Response from Petit-Fernand
Good morning,
Thank you very much for your kind words! We are happy that your experience with Petit-Fernand has been positive. 496
Have a nice day,
Elise, Petit-Fernand
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Nathalie B.
Rating: 4 out of 5
following a purchase from 06/05/2025
Quality adhesive labels. They stick well to objects. I find that the iron-on clothing labels crumble over time, so I ordered adhesive clothing labels instead. However, the delivery time was longer than expected (delivery on May 13 at the pickup point, whereas it was scheduled between May 8 and May 10).
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Response from Petit-Fernand
Hello Nathalie,

Thank you very much for your feedback and your rating of 4/5! We are delighted to hear that you appreciate the quality of our adhesive labels. We also take note of your comments regarding the heat transfer labels and the delivery time. We strive to improve our service, and your remarks are valuable. Please feel free to reach out to us if you have any other questions or needs.

Best regards,
The C-Monetiquette Team
A
Andrée M.
Rating: 4 out of 5
following a purchase from 05/05/2025
2 customizable gourds for children received within the expected timeframe, very well packaged, conforming to the description; they are beautiful.
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