English 
C
Rating: 4 out of 5
I took a glass, a water bottle, and a bag, all beautiful. Delivery times respected.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 658 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
The labels do not stick well.
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Response from Petit-Fernand
Hello André,
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that the labels do not meet your expectations. Your satisfaction is important to us, which is why we have contacted you directly by email.
Please feel free to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that the labels do not meet your expectations. Your satisfaction is important to us, which is why we have contacted you directly by email.
Please feel free to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 1 out of 5
One label is not very clear
Response from Petit-Fernand
Dear Connie,
Thank you for your feedback regarding the clarity of one of our labels. We appreciate your intention to help us improve, and we would like to discuss this further to ensure your concerns are addressed.
Please feel free to reach out to us directly so we can assist you better.
Best regards,
The Petit-Fernand Team
Thank you for your feedback regarding the clarity of one of our labels. We appreciate your intention to help us improve, and we would like to discuss this further to ensure your concerns are addressed.
Please feel free to reach out to us directly so we can assist you better.
Best regards,
The Petit-Fernand Team
A
Rating: 4 out of 5
Very good quality, however, little to no choice for teenagers.
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D
Rating: 4 out of 5
Very practical and cute
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V
Rating: 1 out of 5
This does not match the proposed visual. The writing is very "zoomed in" or too small. Disappointed
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Response from Petit-Fernand
Hello Virginie,
We are sincerely sorry to hear that your order does not meet your expectations. Your feedback is extremely important to us as it allows us to constantly improve!
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to hear that your order does not meet your expectations. Your feedback is extremely important to us as it allows us to constantly improve!
Have a nice day,
Camille C-MonEtiquette
B
Rating: 4 out of 5
I didn't have the sulfur paper to stick the labels on the clothes
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N
Rating: 1 out of 5
Unfortunately, I was disappointed this time. The name stickers could hardly be peeled off the paper and more than half of them ended up tearing.
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Response from Petit-Fernand
Dear Nadine,
thank you for your feedback. We are sorry to hear that you were not satisfied with the name stickers. We want to ensure that our products meet your expectations and have contacted you by email to assist you further.
Best regards
Your Es-Ist-Meins team
thank you for your feedback. We are sorry to hear that you were not satisfied with the name stickers. We want to ensure that our products meet your expectations and have contacted you by email to assist you further.
Best regards
Your Es-Ist-Meins team
M
Rating: 4 out of 5
Great
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T
Rating: 1 out of 5
Labels on clothes came off immediately. Labels purchased and applied years ago are still on the clothes. Have you changed the product? Negative purchase
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Response from Petit-Fernand
Dear Tamara,
Thank you for sharing your experience. We are sorry to hear that the labels did not meet your expectations and we are always committed to improving our products. We have just contacted you to find a solution together.
Best regards,
The Petit-Fernand team
Thank you for sharing your experience. We are sorry to hear that the labels did not meet your expectations and we are always committed to improving our products. We have just contacted you to find a solution together.
Best regards,
The Petit-Fernand team
R
Rating: 4 out of 5
Great water bottle, it absolutely does not leak once closed. The only note to make concerns the designs and the printing of the name: it appears to be a label print, which will probably wear off over time. I would have preferred a print directly on the product, without the use of labels.
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D
Rating: 4 out of 5
this meets my expectations
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A
Rating: 1 out of 5
they come off with washing
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Response from Petit-Fernand
Dear Anna,
Thank you for sharing your experience. We are sorry to hear that you encountered problems with washing our products and we want to understand the situation better. We have just contacted you to resolve the issue.
Best regards,
The Petit-Fernand team
Thank you for sharing your experience. We are sorry to hear that you encountered problems with washing our products and we want to understand the situation better. We have just contacted you to resolve the issue.
Best regards,
The Petit-Fernand team
A
Rating: 1 out of 5
Disappointed with my purchase. I gave the bracelets to my 3 little girls and one of them has already torn! She is almost 6 years old and is calm. She wears it to go to the beach and is not rough. I thought they would last at least the month of vacation. They are cute but fragile!
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Response from Petit-Fernand
Hello Anne Catherine,
We are sincerely sorry to hear that one of the bracelets did not hold up as you hoped. We understand your disappointment, especially when it concerns your little girls. We invite you to contact us privately so that we can discuss your situation and find a solution together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that one of the bracelets did not hold up as you hoped. We understand your disappointment, especially when it concerns your little girls. We invite you to contact us privately so that we can discuss your situation and find a solution together.
Best regards,
The C-Monetiquette team
K
Rating: 4 out of 5
Very satisfied with the labels. Too bad they arrived in a simple damaged tracked envelope because it was not big enough.
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H
Rating: 4 out of 5
Lovely labels, reordered for the iron on labels which are top quality
V
Rating: 1 out of 5
We received a booklet with a sticker. I ordered 2
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Response from Petit-Fernand
Dear Vanessa,
we are sorry to hear that you only received one booklet with a sticker, although you ordered two. We understand your disappointment and would like to help you find a solution. We have just contacted you directly so we can clarify the issue.
Best regards,
the Es-Ist-Meins team
we are sorry to hear that you only received one booklet with a sticker, although you ordered two. We understand your disappointment and would like to help you find a solution. We have just contacted you directly so we can clarify the issue.
Best regards,
the Es-Ist-Meins team
L
Rating: 4 out of 5
The packages (envelopes) are too light/fragile in case of purchasing multiple lots and open during transport
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C
Rating: 4 out of 5
The labels are great and are resistant on objects and clothing even after multiple washes. But a small downside for the crayon labels, my daughter chose an illustration that is not visible at all when you peel off the label. The flowers remain on the booklet! The water bottle is of good quality.
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N
Rating: 1 out of 5
The bracelet is too small so too tight my daughter cannot wear it
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Response from Petit-Fernand
Hello Noemie,
We are sorry to hear that the bracelet does not fit your daughter and that it is too tight. As indicated on our site, our bracelets are designed for children aged 5 to 8 years with a circumference of 13 to 15 cm.
Thank you for your feedback and we remain at your disposal.
The C-Monetiquette team
We are sorry to hear that the bracelet does not fit your daughter and that it is too tight. As indicated on our site, our bracelets are designed for children aged 5 to 8 years with a circumference of 13 to 15 cm.
Thank you for your feedback and we remain at your disposal.
The C-Monetiquette team
C
Rating: 4 out of 5
Easy to customize, Fast shipping! I'm just waiting to see the quality of the labels
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S
Rating: 4 out of 5
The transfer paper is missing.
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C
Rating: 1 out of 5
Incomplete order received (I ordered 100 labels, I only got 40...). After filing a complaint, they sent me the missing labels, but I never received anything... Very disappointed
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Response from Petit-Fernand
Hello Clémence,
We are sincerely sorry to learn that your order did not arrive in its entirety and that the follow-up did not meet your expectations. Your disappointment is completely understandable.
We hope you receive the rest of your order soon.
Best regards,
The C-Monetiquette team
We are sincerely sorry to learn that your order did not arrive in its entirety and that the follow-up did not meet your expectations. Your disappointment is completely understandable.
We hope you receive the rest of your order soon.
Best regards,
The C-Monetiquette team
D
Rating: 4 out of 5
All good
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L
Rating: 1 out of 5
The order does not fit. No accommodation, it is only said that it was ordered incorrectly although this was not done.
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Response from Petit-Fernand
Hello Leonard,
we are sorry to hear that your order does not meet your expectations.
As we could gather from your exchange with our customer service as well as your order, you ordered labels for items "1 line" which are indeed larger than the mini labels specifically for pens.
Best regards,
The Es-Ist-Meins Team
we are sorry to hear that your order does not meet your expectations.
As we could gather from your exchange with our customer service as well as your order, you ordered labels for items "1 line" which are indeed larger than the mini labels specifically for pens.
Best regards,
The Es-Ist-Meins Team
A
Rating: 1 out of 5
The packaging has changed as well as the format of the labels and it was better before
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Response from Petit-Fernand
Hello Aurélie,
Thank you for your feedback. We understand that the changes made to the packaging and the format of the labels do not meet your expectations. Your satisfaction is important to us and we would like to discuss this further with you. Please feel free to contact us directly to share your impressions.
Best regards,
The C-Monetiquette team
Thank you for your feedback. We understand that the changes made to the packaging and the format of the labels do not meet your expectations. Your satisfaction is important to us and we would like to discuss this further with you. Please feel free to contact us directly to share your impressions.
Best regards,
The C-Monetiquette team
S
Rating: 1 out of 5
The impressions of long names are pixelated; Unfortunately, I did not fully understand the difference between object labels and pens…
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Response from Petit-Fernand
Hello Sophie,
We are sincerely sorry to hear that you have encountered a problem with the quality of the prints. We understand your frustration and wish to help you resolve this.
Please feel free to contact us privately so that we can discuss your situation and find a solution together.
Regarding the difference between object labels and those for pens, it is the size. They are both object labels with the distinction that those for pens or "mini object label" are designed for very small surfaces like pens and markers.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have encountered a problem with the quality of the prints. We understand your frustration and wish to help you resolve this.
Please feel free to contact us privately so that we can discuss your situation and find a solution together.
Regarding the difference between object labels and those for pens, it is the size. They are both object labels with the distinction that those for pens or "mini object label" are designed for very small surfaces like pens and markers.
Best regards,
The C-Monetiquette team
S
Rating: 4 out of 5
Very pretty but after the first wash, 3/4 of the labels stuck on the clothes came off even though I followed your advice well. Personally, it didn't bother me since it was just for my daughter's one-week stay at camp.
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L
Rating: 4 out of 5
Super
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B
Rating: 1 out of 5
Nothing has arrived from the order.
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Response from Petit-Fernand
Hello Bernd,
we are sorry to hear that your order has not arrived. We have contacted you by email to find a solution together.
Best regards,
Your team from Es-Ist-Meins
we are sorry to hear that your order has not arrived. We have contacted you by email to find a solution together.
Best regards,
Your team from Es-Ist-Meins
A
Rating: 1 out of 5
Bracelet received the day before the holidays, perfect. Only after a week of use, the dark colors fade and the name and number become unreadable... Strongly disappointed with the quality.
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Response from Petit-Fernand
Hello Anne,
We are sincerely sorry to learn that the bracelet does not meet your expectations and that you have encountered quality issues. Your feedback is valuable to us and we would like to invite you to contact us directly to find a solution together.
Thank you for your understanding.
Best regards,
The C-Monetiquette team
We are sincerely sorry to learn that the bracelet does not meet your expectations and that you have encountered quality issues. Your feedback is valuable to us and we would like to invite you to contact us directly to find a solution together.
Thank you for your understanding.
Best regards,
The C-Monetiquette team
D
Rating: 4 out of 5
Too bad the delivery was announced when part of it was not included in the shipment, fortunately I called because otherwise it would have been lost.
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J
Rating: 1 out of 5
Did not arrive!
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Response from Petit-Fernand
Hello Jennifer,
we are sorry to hear that your order has not arrived. We have contacted you by email so that we can find a solution together.
Best regards
Your team from Es-Ist-Meins
we are sorry to hear that your order has not arrived. We have contacted you by email so that we can find a solution together.
Best regards
Your team from Es-Ist-Meins
G
Rating: 4 out of 5
Just disappointed for the non-respect of the 48h delivery.
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M
Rating: 1 out of 5
Of very poor quality, the paint is already coming off even though we have had them for 15 days
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Response from Petit-Fernand
Hello Maëva,
We are sincerely sorry to hear that your experience with our products has not met your expectations. We place great importance on customer satisfaction and would be happy to discuss your situation in order to find a solution together.
Please do not hesitate to contact us directly so that we can assist you in the best way possible.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that your experience with our products has not met your expectations. We place great importance on customer satisfaction and would be happy to discuss your situation in order to find a solution together.
Please do not hesitate to contact us directly so that we can assist you in the best way possible.
Best regards,
The C-Monetiquette team
J
Rating: 1 out of 5
I am extremely disappointed, it's been almost 1 month since I ordered and the order is still not here! This is the last time I order from you, be sure of that!
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Response from Petit-Fernand
Hello Julie,
We completely understand your disappointment regarding the delivery time of your order, and we sincerely apologize for it. We see that you have already contacted our customer service and we are sure we can find a solution together.
Best regards,
The C-Monetiquette team
We completely understand your disappointment regarding the delivery time of your order, and we sincerely apologize for it. We see that you have already contacted our customer service and we are sure we can find a solution together.
Best regards,
The C-Monetiquette team
C
Rating: 1 out of 5
The object labels all came off the markers the day after application..
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Response from Petit-Fernand
Hello Charline,
We are sincerely sorry to hear that the labels did not stay well on your markers. Your feedback is valuable and we want to understand the situation in order to assist you better.
We have contacted you by email so that we can find a solution together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that the labels did not stay well on your markers. Your feedback is valuable and we want to understand the situation in order to assist you better.
We have contacted you by email so that we can find a solution together.
Best regards,
The C-Monetiquette team
J
Rating: 1 out of 5
The labels design look good. My book came sticky, all the pages seem to stick together making it difficult and fiddly. For how much you pay I would have expected better. Don’t think I’ll use this brand again if I’m honest.
Response from Petit-Fernand
Dear Jessica,
Thank you for sharing your feedback. We truly understand your disappointment regarding the condition of your book, and we sincerely apologize for the inconvenience it has caused you. We would appreciate the opportunity to address this issue further; please reach out to us privately so we can find a suitable solution.
Best regards,
The Petit-Fernand Team
Thank you for sharing your feedback. We truly understand your disappointment regarding the condition of your book, and we sincerely apologize for the inconvenience it has caused you. We would appreciate the opportunity to address this issue further; please reach out to us privately so we can find a suitable solution.
Best regards,
The Petit-Fernand Team
A
Rating: 1 out of 5
Poor finishing, and a person on the phone not at all listening and not very friendly
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Response from Petit-Fernand
Hello Angelina,
Thank you for taking the time to share your experience. We are sorry to hear that the finishing of your order did not meet your expectations and that our customer service was not up to par. We place great importance on customer satisfaction and would be happy to discuss with you to better understand your situation and remedy it.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sorry to hear that the finishing of your order did not meet your expectations and that our customer service was not up to par. We place great importance on customer satisfaction and would be happy to discuss with you to better understand your situation and remedy it.
Best regards,
The C-Monetiquette team
M
Rating: 1 out of 5
I purchased these as the reviews were great and I thought they must really be worth the money. Well ive used them and came off in the first wash. Very disappointed
Response from Petit-Fernand
Dear Melissa,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to understand more about the issue you faced. Please reach out to our customer service team so we can assist you further and find a resolution.
Best regards,
The Petit-Fernand Team
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to understand more about the issue you faced. Please reach out to our customer service team so we can assist you further and find a resolution.
Best regards,
The Petit-Fernand Team