Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The shipping was terrible, after sending it the first time to a collection point that was always closed, I tried to have it sent home, and they sent it to the same one again.... After 3 weeks I still can't pick it up.
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Response from Petit-Fernand
Good morning Enrique, We apologize for this late delivery. We see in the tracking that your order has been delivered. We hope everything is to your liking Good day, Camille Petit-Fernand
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Ilham K.
Rating: 1 out of 5
Delivery too long Labels too big, too bulky Poor quality: they all came off after the 1st wash.
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Response from Petit-Fernand
Hello, We're sorry to hear that you had a bad experience with C-MonEtiquette. We take note of your comments. Have a nice day, Elise, C-MonEtiquette
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Sandie M.
Rating: 4 out of 5
Good product. Thank you
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Beautiful day to you, Elise, C-MonEtiquette
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Alina X.
Rating: 1 out of 5
I am disappointed with the quality of the new stickers I bought. They peel off after every wash so they are single-use. The stickers I ordered 2 years ago are still on my clothes and do not peel off, and the current ones I bought about a month ago fall off after the first wash at 30 degrees.
Response from Petit-Fernand
Hello, I am very sorry to hear that the quality of our product was unsatisfactory. We have just contacted you to propose a solution. Have a nice day, Elise, Petit-Fernand
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Marta B.
Rating: 4 out of 5
I find the products very good,so far they are holding up very well. I have purchased both thermo-adhesive and adhesive labels and they both work great
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Vale
Rating: 4 out of 5
Nice convenient fast enough, the only thing didn't give me the option on a label to choose the design and it automatically put me a unicorn but I have a male, otherwise all great
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Costa S.
Rating: 4 out of 5
Well made labels, received on time.
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Giulia
Rating: 4 out of 5
Accurate products
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Maica
Rating: 1 out of 5
Even when I call you are very nice and try to solve the problem immediately, it turns out that I still have not received my order. I don't know what to do anymore.... Maica SANTAPAU
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Response from Petit-Fernand
Good morning Maica, We are sorry for this delay in delivery. I see in the tracking of your order that it has already been delivered. I hope everything is to your liking Good day, Camille Petit-Fernand
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Mathilde
Rating: 1 out of 5
Extremely long lead times. Or I had a bug in my order and had to reorder...
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Response from Petit-Fernand
Hello, Following your call, we have sent your order a second time and at our expense so that you can enjoy your items. We hope they meet your expectations. Have a nice day, Elise, C-MonEtiquette
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Rebecca C.
Rating: 4 out of 5
Lovely labels, just as I wanted them. Only gripe is they can be really hard to pull of the backing which can cause the protective layer to peel off. Otherwise very happy and they last long!
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Charlotte L.
Rating: 1 out of 5
Order not collected
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Diane
Rating: 4 out of 5
The labels are great however the delivery time (over 10 days from printing) is definitely long.
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Pilar
Rating: 4 out of 5
I like the treatment and the quality of the product. The only problem was the delivery time of the delivery man, but Petit-fernand responded promptly and assumed the cost of shipping when the service was delayed.
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Mir F.
Rating: 4 out of 5
Intuitive site and fast delivery.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Lucilla G.
Rating: 1 out of 5
Labels peel off after one wash
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Response from Petit-Fernand
Dear Lucilla, We apologize for the inconvenience encountered. We do not currently find any complaints registered in your name, but we will take action to contact you directly in order to better understand the situation and find an appropriate solution. We care about the quality of our products and your feedback is crucial to us. Clare, Petit-Fernand
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Alessandra M.
Rating: 4 out of 5
Very nice labels, very customizable and durable
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Céline W.
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello, We're sorry to hear that you've had delivery problems with your order. We have just replied to your email. Good day to you, Elise, C-MonEtiquette
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Mayumi
Rating: 4 out of 5
The quality of the product is good but the delivery took much longer than usual, I even paid for express shipping and even then it didn't arrive quickly, it took more than 1 week and honestly it leaves much to be desired in that aspect.
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Tindara P.
Rating: 4 out of 5
I don't give 5 stars for shipping, but the stickers are beautifully made
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Vanessa
Rating: 1 out of 5
Quite disappointed after 1 month I have not received my order and nobody says anything or answers.
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Response from Petit-Fernand
Hi Vanessa, Your order should have arrived by now. We are sorry for this situation. We have just contacted you by email to help you as soon as possible. Hello, Camille Petit-Fernand
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Martina
Rating: 4 out of 5
Product as described. I had to wait several days but customer service responded promptly and was very helpful.
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Valentina
Rating: 4 out of 5
Everything flawless except the long delivery time.
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Zohore M.
Rating: 4 out of 5
The labels are practical. I recommend them.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Valerie F.
Rating: 4 out of 5
Fast delivery, the labels correspond well to the description, now it's time to see for yourself.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Mangiafico S.
Rating: 1 out of 5
Nothing has come to me!
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Response from Petit-Fernand
Good morning, Thank you for your communication. Our customer service department will contact you with further information. Unfortunately, we did not find any complaints registered in your name. We encourage you, for future reports, to contact us directly so that we can provide you with faster and more effective assistance. We remain at your disposal for any further needs. Clare, Petit-Fernand
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Ewelina
Rating: 1 out of 5
Never received the order.
Response from Petit-Fernand
Hello Ewelina, We're sorry your order was lost by postal services. We hope that your interaction with our customer services was satisfactory, and we were able to provide a solution to your problem. Have a wonderful day!
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Katrin K.
Rating: 4 out of 5
I've had some issues with the delivery but their customer service looked into it and rectified the situation. Thanks!
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Anna
Rating: 4 out of 5
Always perfect and useful product, shipping a little slow
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Cliente
Rating: 4 out of 5
Good labels. The first order never arrived, but customer service quickly sent another one. The packaging was not very adequate.
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Noelia
Rating: 4 out of 5
Quality product
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Annarita
Rating: 4 out of 5
I have often ordered Petit-Fernand labels. The product is excellent. The thermoadhesive labels for clothing are extremely long-lasting, enduring even after many washings. Similarly, the object labels also linger on items subject to frequent washing such as water bottles. The last order arrived a little later than expected (about 10 days) Contacted the service center, immediately sent a new order, which I then stopped because the original one was delivered just the day after my report
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Valentina D.
Rating: 1 out of 5
The labels did not arrive to me. It is true that I did not go for tracked shipping, but I did not receive my order.
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Response from Petit-Fernand
Dear Valentina, Thank you for contacting us. We are sorry to learn that you did not receive the labels and we understand your inconvenience. We are here to help you and will do what we can to resolve the situation. Our customer service department has been in touch with you. We look forward to your response. Clare, Petit-Fernand
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Yakouta I.
Rating: 4 out of 5
Manufacturing and delivery were very fast, I had my two products in less than a week. The little bag is very pretty, the only thing that could be improved is the writing on the snack box, which is tiny for my taste. I would have liked a larger font. Overall, I'd recommend
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put glitter in our eyes! ?? We appreciate your suggestion. Beautiful day to you, Elise, C-MonEtiquette
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Roberta L.
Rating: 4 out of 5
The graphics and material are beautiful. The labels are easy to use and are very Water Resistant as well. The Service was courteous and excellent. The only downside was the delivery with the postal service delivering the envelope days later than the scheduled date. I recommend placing the order well in advance. In my case, however, the company was prepared to compensate me or re-prepare the order at its own expense in case of non-delivery. Fortunately, this was not necessary. I am very satisfied with the product. I will definitely reorder something in the future. Thank you
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Luciani V.
Rating: 4 out of 5
Nice Product Punctual
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Stefania
Rating: 4 out of 5
The labels did not arrive, then I decided to write to customer service and they sent them back at no charge. This is seriousness and willingness to want to please the customer. In the end, my rating is positive
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Response from Petit-Fernand
Good morning Stefania, thank you for contacting us and we are sincerely sorry to learn that the labels have not yet arrived. We understand how frustrating this can be and apologize for the inconvenience. We would like to inform you that we have already rescheduled your order and hope that you will be able to receive it as soon as possible. If you have any further questions or need further assistance, please do not hesitate to contact us. We are here to help you. Clare, Petit-Fernand
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Angelica T.
Rating: 4 out of 5
I am very happy. I received my children's labels in 5 days. My kids are super happy and so are their teachers that everything is marked with their names.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Adeline
Rating: 4 out of 5
Ma première commande n'a jamais n'a jamais été envoyé ou s'est perdue. J'ai dû contacter l'entreprise par téléphone pour renouveler. Cela a pris le double de temps annoncé mais contente des étiquettes.
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Carlotta
Rating: 1 out of 5
I didn't get my order
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Response from Petit-Fernand
Dear Customer, We sincerely regret the mishap and the delay in the delivery of your order. We understand how frustrating it can be not to receive what you ordered. We have offered you two solutions and, as per your request, we have refunded the amount. We want to assure you that we are constantly working to improve our service and shipment management. If you have further questions or if we can assist you in any other way, please do not hesitate to contact us. We are here to help you! Clare, Petit-Fernand
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