English 
A
Rating: 4 out of 5
Very beautiful high-quality labels
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 658 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1 and 4 stars
Reset filtersP
Rating: 1 out of 5
The labels are nice, but many have come off on the first use
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Response from Petit-Fernand
Dear Pablo,
Thank you for your comment and we are sorry that the labels did not meet your expectations. Your satisfaction is very important to us and we want to better understand your situation. We invite you to contact our customer service to assist you in a more personalized way.
Sincerely,
The Petit-Fernand team
Thank you for your comment and we are sorry that the labels did not meet your expectations. Your satisfaction is very important to us and we want to better understand your situation. We invite you to contact our customer service to assist you in a more personalized way.
Sincerely,
The Petit-Fernand team
N
Rating: 4 out of 5
I’ve ordered a few different brands before and this time tried PF. The sticker colour didn’t come out quite differently from what I expected which I could live with but the text size is so tiny it’s really hard to read. Ordering process and shipping was quick (didn’t realise they get printed in France and shipped to the uk. Definitely prefer to order more Locally)
Response from Petit-Fernand
Hello Nikol,
Thank you for taking the time to share your feedback. We appreciate your support and are glad to hear that you found the ordering process and shipping to be quick. Your comments about the sticker colour and text size are valuable to us, and we will certainly take them into consideration as we strive to improve our products.
Best regards,
The Petit-Fernand Team
Thank you for taking the time to share your feedback. We appreciate your support and are glad to hear that you found the ordering process and shipping to be quick. Your comments about the sticker colour and text size are valuable to us, and we will certainly take them into consideration as we strive to improve our products.
Best regards,
The Petit-Fernand Team
B
Rating: 4 out of 5
All good
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S
Rating: 4 out of 5
The labels meet my expectations. I was just disappointed by the arrival date because I paid an extra fee for it to arrive faster and that was not the case
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Response from Petit-Fernand
Hello Sylvie,
Thank you for your feedback and we are pleased to hear that the labels met your expectations. We understand your disappointment regarding the arrival date and we take note of your feedback to improve our service.
Best regards,
The C-Monetiquette team
Thank you for your feedback and we are pleased to hear that the labels met your expectations. We understand your disappointment regarding the arrival date and we take note of your feedback to improve our service.
Best regards,
The C-Monetiquette team
B
Rating: 4 out of 5
The designs and colors are nice, but in the packs I bought, the paper for sticking the thermal adhesive labels did not come, I tried to contact but it indicated that the photo I took was too heavy and I couldn't do it, I have spent a significant amount of money and I would have liked my order to be perfect! Thank you
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S
Rating: 4 out of 5
Very beautiful labels. The favorites without the adhesive sheet around, so that they are more easily usable (sometimes it's hard to remove them) but I find them good and they are also durable after many washes!
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T
Rating: 4 out of 5
It's fine, the durability is not yet known
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M
Rating: 4 out of 5
Satisfied with the product Satisfied with the delivery But to pay €1.50 to change the delivery address when the order is not prepared not shipped or even confirmed by you is disappointing
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S
Rating: 1 out of 5
Hello, on your site, we see the label stuck directly on the t-shirt. However, in the instructions, this is not recommended. After the first wash, no more label on a t-shirt, and no sheet of parchment paper attached as stated in your document. The nursing home must have redone everything. I am disappointed. Have a nice day; sincerely.
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Response from Petit-Fernand
Hello Sandrine,
Thank you for taking the time to share your experience. After checking your order, you had ordered self-adhesive object labels and not heat-sealable labels for clothing. This explains the problem encountered during the first wash.
We remain available to discuss with you if needed.
Have a nice day!
Esther from C-MonEtiquette
Thank you for taking the time to share your experience. After checking your order, you had ordered self-adhesive object labels and not heat-sealable labels for clothing. This explains the problem encountered during the first wash.
We remain available to discuss with you if needed.
Have a nice day!
Esther from C-MonEtiquette
S
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Dear Safaa,
we are sorry to hear that you have not received your order. We have contacted you via email so that we can find a solution together.
Best regards,
Your team at Es-Ist-Meins
we are sorry to hear that you have not received your order. We have contacted you via email so that we can find a solution together.
Best regards,
Your team at Es-Ist-Meins
R
Rating: 4 out of 5
Labels received quickly and perfect. The only downside is that these labels were for gifts for the children I welcome for their return to school (I am a childminder) and unfortunately you put everything together in a common booklet. I will therefore photocopy the instructions and find a way to pack them together.
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E
Rating: 4 out of 5
Very good quality on the appointment. It didn't bother me but the delivery is very late.
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P
Rating: 1 out of 5
Unfortunately label pages came stick together, pulled apart but everything very tacky. Seems like a print issue
Response from Petit-Fernand
Dear Pamela,
Thank you for sharing your feedback. We are sorry to hear about the issue with your label pages and appreciate you bringing this to our attention. Please reach out to our customer service team so we can assist you in resolving this matter.
Best regards,
The Petit-Fernand Team
Thank you for sharing your feedback. We are sorry to hear about the issue with your label pages and appreciate you bringing this to our attention. Please reach out to our customer service team so we can assist you in resolving this matter.
Best regards,
The Petit-Fernand Team
N
Rating: 4 out of 5
Very practical and pretty
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M
Rating: 4 out of 5
The article is in accordance with the order. I am now waiting for the tests of time, washing, and attempts to peel off...
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M
Rating: 1 out of 5
Very nice quality product
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Response from Petit-Fernand
Hello Marie Paule,
Thank you for your feedback, it really makes us happy.
Best regards,
The C-Monetiquette team
Thank you for your feedback, it really makes us happy.
Best regards,
The C-Monetiquette team
M
Rating: 4 out of 5
Just a little too small! But very pretty
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B
Rating: 1 out of 5
Poor quality
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Response from Petit-Fernand
Hello Benedicte,
Thank you for taking the time to share your experience. We are sorry to learn that the quality of your order did not meet your satisfaction and we would like to understand your situation in order to find a solution. Please feel free to contact us directly to discuss this.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sorry to learn that the quality of your order did not meet your satisfaction and we would like to understand your situation in order to find a solution. Please feel free to contact us directly to discuss this.
Best regards,
The C-Monetiquette team
R
Rating: 4 out of 5
Super bottle Just a little disappointed I didn't think it was just stickers stuck on the bottle. But overall very satisfied
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V
Rating: 1 out of 5
I was used to your labels but this time it peels off during washing and sticks anywhere, on other clothes and worse in the machine so there is a risk of it getting damaged.
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Response from Petit-Fernand
Hello Virginie,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels and we wish to understand your situation better in order to provide you with a solution.
Please feel free to contact us directly by private message so that we can discuss and find a response that suits you.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels and we wish to understand your situation better in order to provide you with a solution.
Please feel free to contact us directly by private message so that we can discuss and find a response that suits you.
Best regards,
The C-Monetiquette team
V
Rating: 4 out of 5
Very good and practical
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L
Rating: 1 out of 5
My labels are not at all compliant, 2 pages are not pre-cut and the rest are not pre-cut in the right place, the cut is in the middle of the first name.
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Response from Petit-Fernand
Hello Laure,
Thank you for taking the time to share your experience. We are sorry to hear that the labels do not meet your expectations and we want to rectify this. We invite you to contact us directly so that we can find a satisfactory solution together.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sorry to hear that the labels do not meet your expectations and we want to rectify this. We invite you to contact us directly so that we can find a satisfactory solution together.
Best regards,
The C-Monetiquette team
L
Rating: 4 out of 5
Nice product I was expecting something smaller.
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E
Rating: 1 out of 5
Article not received When I receive my second order it is defective Very disappointed
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Response from Petit-Fernand
Hello Edith,
We understand your disappointment regarding this situation and we sincerely apologize for the inconveniences encountered with your order. We have contacted you to find a solution and make a gesture.
Best regards,
The C-Monetiquette team
We understand your disappointment regarding this situation and we sincerely apologize for the inconveniences encountered with your order. We have contacted you to find a solution and make a gesture.
Best regards,
The C-Monetiquette team
F
Rating: 4 out of 5
I like it a lot
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K
Rating: 1 out of 5
The labels are way too big to stick on pens. Ordered for 13€ for nothing!
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Response from Petit-Fernand
Hello Karoline,
we are sorry to hear that the labels do not meet your expectations. As we could see from your order, you chose labels for items "1 line", which are indeed not specifically designed for the size of pens. Our mini labels, on the other hand, are appropriately sized for pens.
Best regards,
Your team at Es-Ist-Meins
we are sorry to hear that the labels do not meet your expectations. As we could see from your order, you chose labels for items "1 line", which are indeed not specifically designed for the size of pens. Our mini labels, on the other hand, are appropriately sized for pens.
Best regards,
Your team at Es-Ist-Meins
E
Rating: 1 out of 5
Very happy Good reception
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Response from Petit-Fernand
Hello Eva,
Thank you for taking the time to share your opinion. We are delighted to hear that you received your order well. We would like to understand your dissatisfaction in order to improve and provide you with the satisfaction you deserve. Please feel free to contact us privately to discuss this.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your opinion. We are delighted to hear that you received your order well. We would like to understand your dissatisfaction in order to improve and provide you with the satisfaction you deserve. Please feel free to contact us privately to discuss this.
Best regards,
The C-Monetiquette team
C
Rating: 1 out of 5
Terrible after-sales service, the order never arrived and despite my follow-ups no news... This is really not serious. This is the second time in a row that I have encountered problems with this site, it will be the last!
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Response from Petit-Fernand
Hello Cyrielle,
We are sincerely sorry to hear that you have encountered difficulties with your order and our after-sales service. Your experience is important to us and we would like to understand what happened in order to remedy it. We have just contacted you to find a solution.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have encountered difficulties with your order and our after-sales service. Your experience is important to us and we would like to understand what happened in order to remedy it. We have just contacted you to find a solution.
Best regards,
The C-Monetiquette team
M
Rating: 4 out of 5
Hello, I ordered a water bottle for my 21-month-old son. I am very happy with it, it is really pretty. However, if I may make a suggestion, it would be to think of a system for the cap to open more. That is to say, sometimes when he drinks and depending on the orientation of the bottle, it gets in his face and it's a bit annoying, it should be able to tilt further. Otherwise, nothing to say, it's a nice product. Best regards,
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V
Rating: 4 out of 5
Very good product. This year I ordered the back-to-school pack.. too bad I would have preferred no labels to stick with an iron.. annoying and I won't use them... and no more adhesive for pens etc.. but otherwise the quality and design are great!
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M
Rating: 1 out of 5
The first time I am not satisfied with your labels, it peels off on the entire purchased series
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Response from Petit-Fernand
Hello Mathilde,
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is very important to us, and we would like to understand your situation better in order to find a solution. We have just contacted you to find a solution.
Please feel free to contact us directly in private so that we can assist you better.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is very important to us, and we would like to understand your situation better in order to find a solution. We have just contacted you to find a solution.
Please feel free to contact us directly in private so that we can assist you better.
Best regards,
The C-Monetiquette team
G
Rating: 4 out of 5
The labels are always of very good quality and very pretty. The choice of designs is varied to satisfy children every year. A small downside this year, my two children's labels got mixed up, they are all mixed up and bound by the same staple and it is really not practical to find them quickly.
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R
Rating: 4 out of 5
Really good
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V
Rating: 1 out of 5
Order not received
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Response from Petit-Fernand
Hello Veronika,
we are sorry to hear that you have not received your order. We have contacted you by email so that we can clarify this together.
Best regards,
The team at Es-Ist-Meins
we are sorry to hear that you have not received your order. We have contacted you by email so that we can clarify this together.
Best regards,
The team at Es-Ist-Meins
T
Rating: 4 out of 5
Perfect sav
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C
Rating: 4 out of 5
Very good product Just the time at the relay point very short
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L
Rating: 4 out of 5
The labels are beautiful but some are hard to peel off (cutting issue)
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E
Rating: 4 out of 5
Of good quality. Fast reception of my labels perfect nothing to say
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L
Rating: 4 out of 5
Very good label holds well.
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