Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I didn't have time to pick up my parcel, I didn't receive it
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Response from Petit-Fernand
Hello, We're sorry to hear that your order did not arrive. At your request, our customer service department has refunded your order in full. We hope you have received it. Have a nice day, Elise, C-MonEtiaquette
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Laurence
Rating: 1 out of 5
I have not received my order.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We are sorry that you did not receive your order. Our customer service department has refunded your order in full. We hope you have received it. Have a nice day, Elise, C-MonEtiquette
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Anneka
Rating: 1 out of 5
Put sticky label on for over a week on clothes and washed item and came off. Too expensive for what they are. Won't recommend to anyone
Response from Petit-Fernand
Hello Anneka, Our customer support has emailed you to try and resolve this issue. We're very sorry that your labels were faulty, and we hope that the solution will be satisfactory. Have a wonderful day!
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Elisa T.
Rating: 4 out of 5
delay due to stock shortage after the order was placed but everything was back in order
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Zezette
Rating: 4 out of 5
The delivery was a little long, but otherwise everything was top-notch: product quality and price.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're sorry that delivery took longer than expected. Have a nice day, Elise, C-MonEtiquette
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Corrias I.
Rating: 1 out of 5
It has been 10 GG and the order has not yet been delivered. Too long a time frame
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Response from Petit-Fernand
Dear Ilaria, We apologize for any inconvenience you may have experienced. Your experience is very important to us. We want to address the situation in the best possible way, so it is crucial to receive feedback directly from our customers. Only then can we act promptly and best meet your needs. We will contact you shortly to get more details about the situation. We sincerely thank you for your patience and understanding. Chiara, Petit-Fernand
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Laura L.
Rating: 1 out of 5
Null! labels wash off the first time they're used
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Response from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
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Olivia R.
Rating: 4 out of 5
Very easy to put on clothes
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Annamaria I.
Rating: 4 out of 5
I ordered the object labels and the product is great. Every year I make the assortment for my daughter and it never disappoints !!!!
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Annalisa P.
Rating: 4 out of 5
Good service
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Marcella N.
Rating: 1 out of 5
I ordered the stickers with regular delivery and they never arrived. I got my money back, and placed another order, this time with more expensive delivery, to a pickup point (4.90). The envelope was addressed to my name, with the street, no house number, no indication of the store that served as the pickup point. The courier called me and would not deliver the package because he was looking for me, there was no indication of the pickup point on the envelope, I finally convinced him. Very bad bad experience, and luckily they make labels....
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Fede
Rating: 4 out of 5
I order school labels here all the time and always find them outstanding! The colors are vibrant and the labels are super durable, including the thermo-adhesive ones. Highly recommended! Only downside: shipping, without additional charges, is a little slow!
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Marie-Laure Rochette
Rating: 4 out of 5
Thanks to Gémo's partner offer, I was able to discover the site. Very satisfied with my order. Fast, good quality labels. I'm thinking of placing another order if necessary.
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Georgina
Rating: 1 out of 5
I haven't received my order despite ordering it over months ago now
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Carmella
Rating: 1 out of 5
Don't stop on find them stuck to my clothes instead of sons school clothes ! Waste of money ?
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Andréa Mccann
Rating: 1 out of 5
I never received the labels.
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Francesca
Rating: 1 out of 5
I would love to be able to review the labels I ordered on August 27, unfortunately as of today (September 24) I have not received them.
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Valeria
Rating: 1 out of 5
I never received my order
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Leticia Ga
Rating: 4 out of 5
Although the vast majority of the items I purchased in this purchase meet expectations, the tupper lunch box for my daughter is not completely airtight and leaks liquids. Had I known I would have looked for other options.
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Alexandra Rabusseau
Rating: 1 out of 5
I am really disappointed by this site. I have placed several orders and after a few months, all the products have defects - 4 water bottles: the caps are coming off. 2 were birth gifts and therefore only used for a few months. - snack box: the label comes off When I call customer service, they tell me that my order is too long ago... I've tried to explain that the material has only been used a few times, knowing that they were birth gifts. In short, I wouldn't recommend these products and wouldn't order them again!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Unfortunately, as my colleague has informed you, the time limit for making a claim on an order is three months from the date of purchase, whether for a return or a refund. Your orders are over three months old. We're sorry we can't help you further. Good day to you, Elise, C-MonEtiquette
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Sophie
Rating: 1 out of 5
long delivery and nothing fits first wash everything is gone yet well respected the instructions ... disappointed
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Response from Petit-Fernand
Hello, we're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Ana
Rating: 1 out of 5
I ordered it the third week of August and still no order. I put a delivery point that they report and it turns out that it does not exist and the order is returned. They sent it again and it still hasn't arrived. A disaster, I will not order again. When it arrives I don't need it anymore.
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Lyanne Ahumada Ebratt
Rating: 4 out of 5
Top labels!!! The labels are great! they hold up to washing on clothes and objects, thank you! next time I'll buy more iron-on clothes they are beautiful and very easy to put on The personalized water bottles are very beautiful (my 3 year old daughter loves it) however her engraved name faded quite quickly, as well as some drawings (2 weeks of lessons)
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Mlle Deborah Mateus
Rating: 4 out of 5
I made two orders for my son. The labels are as shown in the photos, delivery is fast. The quality is good and holds up well to washing. I would recommend
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Frau Y.
Rating: 1 out of 5
I still haven't received my stickers. It's been over 2 weeks.
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Lorène
Rating: 1 out of 5
I haven't received my labels
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Fanny Le Bozec
Rating: 1 out of 5
Package still awaiting receipt after placing order 20 days ago
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Response from Petit-Fernand
Hello, thank you for your feedback. Your order was resent at our expense on September 19. You will receive it within 8 days. Have a nice day, ? Elise, C-MonEtiquette
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Paolo S.
Rating: 1 out of 5
I received the shipment after a week,I paid the surcharge for expedited shipping, you forced me to enter the pickup point, the courier instead of leaving it at the pickup point was looking for my residence
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Chantal Ferretti
Rating: 1 out of 5
Package delivered late. You've just told me that you have no influence over the postal service. Except that I ordered from your site and not from the post office. I've had enough of this "someone is always to blame" attitude. It seems to me that it's up to you to honor your missions: send me a package in a timely manner. Both, not just one. It's up to you to choose how you work and who you work with. For me, it doesn't matter.
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Response from Petit-Fernand
Hello, We're sorry to hear that your order was delivered late. Unfortunately, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
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Stefania
Rating: 4 out of 5
Not the fastest delivery time, but great tracking information and service
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Nathaly Houben
Rating: 4 out of 5
Easy to use. Practical, as it comes in a range of sizes and for a variety of uses.
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Cassandra Jmz
Rating: 4 out of 5
Au top juste j'aimeraisai aimerai que le nom de famille soit plus gros que le nom Car c'est l'inverse
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Invité
Rating: 4 out of 5
Excellence in school clothing stickers
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Aurelie
Rating: 4 out of 5
Great labels. First time ordering and I'm delighted. The only thing is that I should have done 2 lines instead of one long one because I would have glued them more easily on the labels.
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Shérazadeb
Rating: 4 out of 5
Good labels, it's a shame that on some the writing was really small when you do it via the link you don't get that impression that the writing is small. I already knew about them and the labels are really great and useful and very good quality.
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Esther
Rating: 4 out of 5
Very satisfied with the quality, the only downside is the 10-day delay in receiving the product, which is a shame!
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Elodie Cannou
Rating: 4 out of 5
Quality and pretty products! Lots of choice, which is appreciated. Only downside this time, delivery a little long.
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Paola P.
Rating: 1 out of 5
A disappointment I am still waiting for the second shipment of nametags!
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Zouhaira Amriouen
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're sorry to see that your order has still not arrived. We have already contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Sciandra G.
Rating: 1 out of 5
My order never arrived
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