Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 56 788 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1 and 4 stars

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Fabrizia
Rating: 4 out of 5
The stickers are of excellent workmanship, even the print rendering is simulated correctly. Used for pencils, markers and pencil case. The hold is very good! I will definitely buy them again.
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Valentina S.
Rating: 4 out of 5
I have been buying them for years, both to iron and to stick on objects, they are good
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Sonia Martínez García
Rating: 1 out of 5
I received the order from a private individual in the province of Tarragona, and I had to go there to get it. And I put a reference point of yours. Very bad experience
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Sb
Rating: 4 out of 5
This is the second time I've placed an order. I'm always so pleased with the quality, and the variety of colors and emoji are a real asset.
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Vanessa Limier
Rating: 4 out of 5
I discovered with my sister who had an offer and for me it's really very interesting because my daughter had to take all her things each time and frankly it's nickel nothing to say it does not move I'm too happy
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Matali Meyamba
Rating: 4 out of 5
Everything went smoothly and the labels arrived on time.
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Ivonete Comte
Rating: 4 out of 5
Hello, I am quite satisfied with my purchase from you! I hope it will last over time... I recommend you. Thank you very much.
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Elisa R.
Rating: 1 out of 5
Unfortunately the labels fell off and didn't stick, so we had to go out and get a different type
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Mary Dias
Rating: 4 out of 5
Good product quality
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Federica
Rating: 1 out of 5
I never got the order
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Patricia Patricia
Rating: 1 out of 5
No me llega el pedido
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Gaelle Lecaillon
Rating: 4 out of 5
Label that sticks really well I stuck one on the gourd even though it's a label for clothes and it sticks really well Left-right label for shoes an excellent idea to help children not to make mistakes and to teach them.
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Anita B.
Rating: 1 out of 5
I have not received my order !!
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Guerrieri M.
Rating: 1 out of 5
I bought a water bottle for my daughter but most of the time the tube that fishes into the water comes off Beautiful but useless
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Ane Bodegas Escalona
Rating: 4 out of 5
I have the impression that the labels peel off more easily.
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Maria I.
Rating: 1 out of 5
It's been nine days still not received. Won't be ordering again
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Inpost
Rating: 1 out of 5
Did not receive order! Very disappointed! Didn't receive refund either.
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Clarisse Vaillant
Rating: 4 out of 5
Good personalized label that holds well. I really like the very original design.
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Camille
Rating: 4 out of 5
Always bought from Petit Fernand and really love the products. I bought a bundle this time and there might be too maybe item labels so doesn't match my needs 100% Also the iron on labels tend to get removed when washing but a quick ironing again and it get stuck again
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Ragusa F.
Rating: 1 out of 5
I placed another order on September 2 I still haven't received anything! And I have no news about my order
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Sisi
Rating: 1 out of 5
Order placed on 04/09/2024 and still nothing received today 22/09/24. Order refunded but disappointing to have waited so long for nothing.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have not received your order. Unfortunately, we have no control over the postal service. We hope, however, that you have received your refund. Have a nice day, Elise, C-MonEtiquette
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Laurence Dubois
Rating: 4 out of 5
always satisfied with the quality of the products! On the other hand, as a good customer, I'm asked to turn the wheel, I get a discount, but I didn't pay attention to it and it was less than the current promotion and I wasn't told about it...too bad!
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Fp
Rating: 1 out of 5
Order made September 3, 2024 label shipped September 4 but never received my labels to date! The only thing + the customer service is excellent and fast!
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Response from Petit-Fernand
Hello, We're very sorry that you've experienced delivery problems. Unfortunately, we have no influence on the postal service. We resent your order at our expense on 19/09/2024. You will receive it within 8 days. We hope it meets your expectations. Have a nice day, Elise, C-MonEtiquette
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Marina Beitia
Rating: 1 out of 5
I had more than half of the hot melt stickers come off. And I followed the instructions
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Rw
Rating: 1 out of 5
Two orders placed and neither arrived unfortunately
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Barbora S.
Rating: 1 out of 5
Stickers keep coming off after wash. Disappointing.
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Tania B.
Rating: 1 out of 5
Nothing worked. The labels never arrived, and I'm still waiting for a refund that, I'm afraid, won't arrive anyway. Really pathetic. They deserve 0 stars, even one is too many.
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Louise H.
Rating: 1 out of 5
All stickers came of in the washer after first time washing
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Gaetano P.
Rating: 1 out of 5
The product has not completely arrived. I did not receive anything at all
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Sara R.
Rating: 1 out of 5
Terrible shame I didn't read reviews earlier. Ordered September 3 and as of today September 22 never arrived and no tracking. My daughter is starting school tomorrow and I have no labels. DO NOT BUY FROM THIS site.
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Diana
Rating: 1 out of 5
One month and I still haven't received my order
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Leanne M.
Rating: 4 out of 5
Had labels for both of my kids starting school. Service is second to none. Labels stay on clothing after multiple washes. Prompt delivery
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Magalie Diemer
Rating: 4 out of 5
Very good product
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Julie
Rating: 1 out of 5
Very disappointed, it's been almost 3 weeks since I ordered the labels for my son, I paid 9.90 postage to receive them in 24 hours, and I still haven't received them. I will not order again.
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Response from Petit-Fernand
Hello, Express delivery takes place the day after the order is sent before 6 pm, including Saturdays. Unfortunately, we are not responsible for Chronopost's unfulfilled commitments. However, we have just refunded your shipping costs. We have also just contacted you. Have a nice day, Elise, C-MonEtiquette
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Bahar A.
Rating: 1 out of 5
The label fell of the tshirt after washing only once..
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Lilou
Rating: 4 out of 5
The quality of the products is always top-notch. I've also had to deal with customer service for problems with deliveries and delivery times. Sometimes my requests were not taken into account, but I always got an answer and I'm satisfied with the return, despite the very long delays (mainly due to the carrier) and the urgency of my order.
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Jade Velon
Rating: 1 out of 5
Disappointed, I received the labels before my daughter went back to school to mark her clothes. Already 3 labels have come off and ended up in the washing machine drum. I only wash at 30 or 40 degrees maximum. The label came off either on the garment itself or on a label on the garment.
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Emilie Perret
Rating: 4 out of 5
Fast service, many colors to choose from, easy to use. Cute labels
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Perdita I.
Rating: 1 out of 5
I'm actually so disappointed! I bought your multi pack booklet as my friend had recommended them to me. I normally use the stamp from a different brand but due to my daughter having white shirts and checked dress I thought labels would be better. However in the first wash the labels came right off! What an absolute waste of money! I'm so incredibly upset and disappointed.
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Ano
Rating: 4 out of 5
The object labels are great! The only downside is that most of the clothing labels have already fallen off.
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