Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Quite disappointed because I thought they were self-adhesive labels but no. They have to be ironed so they are unusable on the fabrics I was going to stick them on.
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Borrelli E.
Rating: 1 out of 5
I never received what I ordered nor received any response to my complaint
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Kate C.
Rating: 1 out of 5
Very disappointing. Waited ages for delivery and then we received someone else's labels. I thought they would have expedited the delivery of replacement labels but they didn't. I had to purchase elsewhere as I couldn't wait
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Alessia T.
Rating: 1 out of 5
after a month I still haven't received anything
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Cristiano
Rating: 4 out of 5
The first shipment failed but once I contacted customer service they immediately resent the product which arrived on time.
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Angelique Dupre
Rating: 4 out of 5
Very fast delivery and quite satisfied with the product. Very resistant to washing.
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Gugu
Rating: 1 out of 5
the cap of the gourd is too difficult to close and open!!! the neck of the gourd is broken after a year of use only used in the morning 4 × per week!!! for a gourd at 25e is pitiful!
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Lourdes Hernández
Rating: 4 out of 5
The labels are beautiful!!! just as you design them on the web. So far, it stands up well to washing and everyday use. The only thing has been the delay in receiving them.
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Angelique Benkhalifa
Rating: 4 out of 5
I'm very satisfied with my purchase, the labels are great to stick on clothes and things for my little loulou's kindergarten, they are top it does not move once stuck I love and I recommend to parents for their children.
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Nadège Dzurik
Rating: 4 out of 5
Quite a nice experience, thanks to you. Easily customizable labels, well-designed site, maybe a little too much choice of colors and fonts, but very pretty. Shipment a bit long, ordered on Wednesday and received on Friday of the following week. It says up to 8 working days, but I think you're already trying to find a solution.
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Raquel Aljarilla
Rating: 1 out of 5
They sent me the wrong order and it was urgent because I was missing them in a few days. I was told that it would arrive on Monday at the latest and it did not arrive until Thursday. They also told me that to compensate me they would refund 15% of the order amount and they haven't done it either. I will not order again
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Cacahouètes
Rating: 4 out of 5
I bought some clothes for my children and got 20 free labels to test out.
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Apolline
Rating: 4 out of 5
The labels are pretty and of good quality, but I find them a little expensive for the quantity. And it's a pity that they only fit on clothing labels... because I cut my labels almost as soon as I receive them!
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Adriana
Rating: 4 out of 5
They have nice colors and stick well.
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Barbara Salustri
Rating: 4 out of 5
Delivery a little long Quality label
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Amandine Demonceaux
Rating: 4 out of 5
Overall good experience. I will definitely recommend labels when I need them again. Delivery times are correct. However, regarding deliveries, our village's relay point is not listed on the site. That's a shame.
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Abbie K.
Rating: 1 out of 5
Order was late despite being told it would arrive on time.
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Laila Rahmani
Rating: 4 out of 5
Just what we needed and the delivery was on time Thank you!
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Dianehauke
Rating: 1 out of 5
Goods not received; refund is also a long time coming. I am very disappointed.
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Response from Petit-Fernand
Hello, As clarified in our email exchange, your order has been successfully dispatched. Unfortunately, we have no control over the postal service and therefore cannot be held responsible for any delays in delivery by the postal service. Do not worry, you will receive your money safely. The accounting department will take care of it. ?? Have a nice day, Elise, EsIstMeins
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Francisca Da Cruz
Rating: 4 out of 5
Foi tudo bem
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Letitia Loisse
Rating: 4 out of 5
A little long to receive the labels, but they are very well made.
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Céline
Rating: 4 out of 5
Fast shipping. Relatively easy to use web site. Clothing labels do not withstand a lot of washing.
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Assunta
Rating: 1 out of 5
Despite prompt assistance in responding, after more than a month I still have not received my order. There is no tracking and I don't know what happened to it!
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Battista M.
Rating: 1 out of 5
Very bad delivery parcel arrived very late. I did not use the product
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Anna B.
Rating: 1 out of 5
Unfortunately, the product never arrived, I am waiting to receive a refund
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Carla Mendes
Rating: 1 out of 5
1 order did not arrive I was sent the labels a second time, the lady on the phone told me that between 5-6 days I should receive them and nothing. I go on the document to see and I still you in the course of manufacture
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Sophie Schampel
Rating: 1 out of 5
I never received my order but my payment was debited!
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Claudia
Rating: 1 out of 5
Ho fatto un ordine e dopo oltre una settimana di attesa (tempi spedizione geologici non tracciati .. dovrebbero adeguarsi!) mi arrivano le etichette ... ma non sono le mie!!!!!! Il nome è di un altro bambino ... incredibile . Ho scritto al servizio clienti che dice risponde entro 24 ore ... non è vero. Non hanno risposto. Domani quindi lo dovrò chiamare spendendo anche i soldi della telefonata. Mai più ! Aggiorno che ho scritto un'altra volta ma niente . Ho chiamato .. 2 euro di telefonata per farmi rinviare le etichette . Non hanno offerto nemmeno la spedizione più rapida anche se l'errore era stato il loro. Anzi mi ha risposto una tipa pure scocciata !
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Carole
Rating: 4 out of 5
Easy to apply
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Christel Le Divelec
Rating: 4 out of 5
Positive experience for the ease of use of the site and the speed of manufacture and delivery. However, I'm disappointed by the iron-on labels, which don't stick very well and wash out.
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Lilia Luchianov
Rating: 1 out of 5
I never received the labels. Nor was I informed by e-mail that the post had arrived. Where is my parcel?
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Audrey
Rating: 4 out of 5
I've been ordering from this site for years. I would like to see more design choices to decorate the labels. The only drawback is that the shoe labels last only a month before the packaging is changed.
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Brigitte Monnet
Rating: 1 out of 5
I made a mistake due to a lack of information on my label order. I wanted to iron-on labels for my clothes and ended up with sticky labels that I have no use for.
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Kerry W.
Rating: 1 out of 5
Labels come off after first wash
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Emilie Muzard
Rating: 4 out of 5
Wide choice of products for different uses. Already used for my other children and I have renewed the experience.
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Wacbb
Rating: 1 out of 5
Delivery times far too long.
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Av
Rating: 4 out of 5
The labels are very nice and easy to attach. I can't give 5 stars as Petit Ferdinand uses a delivery system through unreliable points instead of sending to homes. I had a bad experience with the delivery point closest to my home, which I have had to report even to the police. Please make home deliveries at no additional cost.
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Anna C.
Rating: 1 out of 5
Disastrous experience it is the second time I order and it arrives after an exhausting request for news Not even if it was a cheap site given the price of things would be the least arrive on time instead it takes months of waiting to receive what bought Really bad experience experienced for several times Very bad site
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Alis D.
Rating: 1 out of 5
This site is not even worth one star. I ordered for the second time because I thought it would go well like the first time. Now this time I had a very bad experience. I ordered adhesive labels that were supposed to arrive within 3-10 working days by normal standard letter, then they were supposedly produced again and sent out again by standard letter and I didn't receive them again. For me it is very strange alone that a normal standard letter takes 3-10 working days and with german post if you hack 1-3 working days it means ... well that was the very last time I paid thank god via paypal and thus got my money back.
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Response from Petit-Fernand
Hello, thank you for your review. We sent your order to production a second time on September 10th at our expense. As you can see on your order confirmation, you have chosen the standard delivery. Since production takes 48 hours, your order was shipped on September 11th, less than 48 hours. If you allow 10 working days for delivery, your order should arrive on September 23rd at the latest. As you have requested a refund via Paypal, you will probably receive a free order. We always strive to help our customers as best we can, but we still require respect and courtesy in our email conversation. However, we hope you will enjoy your order. Have a nice day, Elise, EsIstMeins
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Da Silva
Rating: 4 out of 5
Delivery is a bit long but the labels are great!
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