English 
D
Rating: 4 out of 5
Satisfied with the product and the delivery
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 658 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1 and 4 stars
Reset filtersV
Rating: 1 out of 5
Kam very shriveled and delayed. Delivery date was not met.
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Response from Petit-Fernand
Hello Vilma,
thank you for your feedback. We are sorry to hear that you are dissatisfied with your purchase and that the delivery did not arrive as expected. We have contacted you by email so that we can find a solution together.
Best regards,
the team at Es-Ist-Meins
thank you for your feedback. We are sorry to hear that you are dissatisfied with your purchase and that the delivery did not arrive as expected. We have contacted you by email so that we can find a solution together.
Best regards,
the team at Es-Ist-Meins
C
Rating: 1 out of 5
I bought the personalized water bottle. The personalization is a label that will probably come off after a couple of washes, and the cap of the bottle is convenient to stay attached but is super annoying for the child when drinking. Not satisfied!!
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Response from Petit-Fernand
Good morning,
I confirm that the illustrations are NOT stickers, but prints made directly on the bottle, the glossy transparent finish is applied to seal the print and prevent it from getting damaged. As for washing, as indicated on the website, the bottles should be washed by hand and not in the dishwasher!
If you need further information, do not hesitate to contact us at customer service.
Have a good day,
Giulia Petit-Fernand
I confirm that the illustrations are NOT stickers, but prints made directly on the bottle, the glossy transparent finish is applied to seal the print and prevent it from getting damaged. As for washing, as indicated on the website, the bottles should be washed by hand and not in the dishwasher!
If you need further information, do not hesitate to contact us at customer service.
Have a good day,
Giulia Petit-Fernand
S
Rating: 1 out of 5
The labels are of very good quality, however, peeling them off their backing to stick them on the material is hell. I spent a crazy amount of time peeling the labels, quite disappointed. I would not recommend labels from this site.
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback and we are pleased to hear that you appreciate the quality of our labels. We are sorry to learn that you encountered difficulties peeling them off. Please do not hesitate to contact us directly so we can help you resolve this issue.
Best regards,
The C-Monetiquette team.
Thank you for your feedback and we are pleased to hear that you appreciate the quality of our labels. We are sorry to learn that you encountered difficulties peeling them off. Please do not hesitate to contact us directly so we can help you resolve this issue.
Best regards,
The C-Monetiquette team.
C
Rating: 4 out of 5
Very good. Fast shipping and a great choice of colors. I just regret that we cannot order labels in several colors at once.
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J
Rating: 1 out of 5
I cannot respond I have not received my first order and I am waiting for the other ...
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L
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hello Laetitia,
We are sincerely sorry to hear that you have not received your order. We invite you to contact us directly so that we can examine the situation and find a solution together.
Thank you for your understanding and we remain at your disposal.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have not received your order. We invite you to contact us directly so that we can examine the situation and find a solution together.
Thank you for your understanding and we remain at your disposal.
Best regards,
The C-Monetiquette team
C
Rating: 4 out of 5
Everything went well except for the nonexistent communication when I had a question. But the product meets the request, is of good quality, and arrived on time. So I recommend it.
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E
Rating: 4 out of 5
The mini object labels are perfect for discreetly marking my pre-teen's belongings. The clothing stamp is practical and discreet; on certain materials, a larger font would have been welcome for readability. (Maybe this is the case without the illustration?)
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M
Rating: 1 out of 5
I ordered an insulated water bottle and it leaks even when closed properly, incomprehensible but very disappointed given the price
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your insulated water bottle is not satisfactory. We would like to understand your situation better and help you as best as we can, please feel free to contact us privately so we can discuss this matter.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your insulated water bottle is not satisfactory. We would like to understand your situation better and help you as best as we can, please feel free to contact us privately so we can discuss this matter.
Best regards,
The C-Monetiquette team
M
Rating: 4 out of 5
Good but really small labels...
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M
Rating: 4 out of 5
It would be nice if the stickers could be divided among several children. In the same amount.
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L
Rating: 4 out of 5
Super sticker
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M
Rating: 4 out of 5
I am satisfied with my purchase, the labels are very practical and the delivery is very fast, I highly recommend.
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I
Rating: 4 out of 5
Ras
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C
Rating: 4 out of 5
Quick reception
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S
Rating: 4 out of 5
In line with my expectations
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C
Rating: 1 out of 5
I am missing a part of the order
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Response from Petit-Fernand
Hello Céline,
We are sincerely sorry to learn that you are missing a part of your order. Your satisfaction is important to us. To assist you better, we have just contacted you directly by email. :)
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to learn that you are missing a part of your order. Your satisfaction is important to us. To assist you better, we have just contacted you directly by email. :)
Have a nice day,
Camille C-MonEtiquette
C
Rating: 4 out of 5
rather good but not super practical to stick with an iron
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S
Rating: 4 out of 5
The labels correspond to what I ordered.
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F
Rating: 1 out of 5
site not clear. homepage to improve. labels stick poorly
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Response from Petit-Fernand
Hello Florence,
We are sincerely sorry that your experience on our site did not meet your expectations. Your feedback is valuable and we would like to discuss it further with you in order to find a solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
We are sincerely sorry that your experience on our site did not meet your expectations. Your feedback is valuable and we would like to discuss it further with you in order to find a solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
S
Rating: 4 out of 5
Really nice the personalized tasting box, but it's a shame that the chosen illustration is not engraved on the box, it's just a label stuck on it.
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C
Rating: 4 out of 5
I received my order quickly, I am not too satisfied with one of the personalized water bottles, there was a small bump on the side, but that didn't stop my little girl from adopting it right away. I recommend the site C-monetiquette.
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E
Rating: 1 out of 5
Hello, not satisfied because I thought it was on fabric, on paper not great
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Response from Petit-Fernand
Hello Evelyne,
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
R
Rating: 1 out of 5
The cap of the water bottle is damaged
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Response from Petit-Fernand
Hello Rahma,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
M
Rating: 1 out of 5
Since my purchase on the site C Monetiquette, my payment details have been stolen and I have been a victim of fraudulent remote payment. You need to comply with the DSP2 and invest in cybersecurity.
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Response from Petit-Fernand
Hello,
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
A
Rating: 4 out of 5
Perfect bottle The first name is a bit small I thought it would be bigger. But nonetheless the personalized bottle is very beautiful
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Response from Petit-Fernand
Hello Anne Lise,
We warmly thank you for your feedback and are delighted that you like your personalized water bottle. We take note of your comment regarding the size of the name, which will help us improve our products.
Have a nice day,
Camille C-MonEtiquette
We warmly thank you for your feedback and are delighted that you like your personalized water bottle. We take note of your comment regarding the size of the name, which will help us improve our products.
Have a nice day,
Camille C-MonEtiquette
A
Rating: 4 out of 5
The adhesive labels for textiles are great! However, I couldn't manage to stick the iron-on ones. I think I followed the instructions though. Let's see.
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S
Rating: 4 out of 5
Hello Very satisfied with the tasting box. However, disappointed with the children's water bottles, a shiny decal stuck on top. We'll see if it lasts over time.
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S
Rating: 1 out of 5
I did not receive my order completely Out of 3 items received only one
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Response from Petit-Fernand
Hello Sandrine,
Thank you for your feedback and we are sorry to hear that your order did not arrive in its entirety. I see that our customer service is currently in contact with you regarding this to offer you a solution.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and we are sorry to hear that your order did not arrive in its entirety. I see that our customer service is currently in contact with you regarding this to offer you a solution.
Have a nice day,
Camille C-MonEtiquette
V
Rating: 1 out of 5
This is a real disaster. We placed an order for two friends, intended for three children. Unfortunately, all the stickers were mixed up during packaging. We had to cut and sort everything ourselves to try to put them back in the right order. This situation made us lose a lot of time and caused great disappointment, especially for the children who were eagerly waiting for their items. We are very disappointed by this experience and hope for a solution or a commercial gesture from you.
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Response from Petit-Fernand
Hello Vanessa,
Thank you for taking the time to share your experience.
We are sincerely sorry to learn that your order did not bring you complete satisfaction and understand how disappointing this must have been for you and the children.
The labels of the same order are indeed manufactured and shipped in a single booklet. To obtain separate booklets by first name, we recommend our customers to place distinct orders. Thus, each booklet will contain only one first name.
Moreover, the shipping of our labels is completely free to your home.
We remain at your disposal for any further questions.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience.
We are sincerely sorry to learn that your order did not bring you complete satisfaction and understand how disappointing this must have been for you and the children.
The labels of the same order are indeed manufactured and shipped in a single booklet. To obtain separate booklets by first name, we recommend our customers to place distinct orders. Thus, each booklet will contain only one first name.
Moreover, the shipping of our labels is completely free to your home.
We remain at your disposal for any further questions.
Have a nice day,
Camille C-MonEtiquette
R
Rating: 4 out of 5
Meets my expectations
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A
Rating: 4 out of 5
Packaging to be reviewed. Simple envelope arrived open during delivery. Fortunately, everything was in the package. The labels look good, we'll see their durability over time.
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L
Rating: 4 out of 5
Very beautiful products and with good quality. Unfortunately, the shipping had some problems and took longer than expected because the address of the pickup point was incorrect for some reason.
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C
Rating: 4 out of 5
More and more choices in materials and designs
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R
Rating: 4 out of 5
very good quality. I just chose the wrong writing, too small for my taste
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S
Rating: 4 out of 5
very cute and durable labels...the site for placing the order doesn't work very well but everything else is fine
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A
Rating: 4 out of 5
Received the labels, they are good but the thing is that the writings are small whereas when we do it, it's written in bold and large, here it's small a bit disappointed for the writing.
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Response from Petit-Fernand
Hello Alexandra,
We sincerely thank you for your positive feedback and constructive remarks. We are delighted that you received your labels and will take your feedback regarding the size of the writings into account for our future improvements.
Best regards,
Camille C-MonEtiquette
We sincerely thank you for your positive feedback and constructive remarks. We are delighted that you received your labels and will take your feedback regarding the size of the writings into account for our future improvements.
Best regards,
Camille C-MonEtiquette
M
Rating: 4 out of 5
Very good
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L
Rating: 4 out of 5
The object labels are great, the labels for clothing are also good. The shoe labels are nice too. The only downside for now is that some series are poorly cut and difficult to detach as a result.
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Response from Petit-Fernand
Dear Laëtitia, we warmly thank you for your feedback on our object, textile, and shoe labels. We also take into account your comment regarding the cuts and invite you to contact our customer service about this so that we can offer you a solution :)
Have a nice day,
Camille C-MonEtiquette
Have a nice day,
Camille C-MonEtiquette