Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I did not receive my first order worried I contacted customer service who immediately responded to my expectations, in not even a week my second order arrived before the start of the school year.
Translated reviews
C
Camille Giona
Rating: 4 out of 5
I'm happy with the labels I received, very practical and beautiful colors.
Translated reviews
M
Michaella B.
Rating: 1 out of 5
I still have received order and was shipped out another one and that still haven't arrived it's been a month since my order
Response from Petit-Fernand
We're sorry you experienced such delays in your delivery. We hope you have since received your order, and our customer support was satisfactory.
E
Eulchen_Kjærlighet
Rating: 4 out of 5
The goods were delivered well packaged. There was no communication during the ordering process
Translated reviews
Response from Petit-Fernand
Hello, thank you for your comment. Normally you will receive an order confirmation and a shipping confirmation. You can also check spam mails. Have a nice day, Elise, EsIstMeins
A
Anaïs Usclat
Rating: 1 out of 5
My order went well, I received my labels they are very pretty I stick them with my iron on my son's clothes for back to school respecting the degree and time of application, Unfortunately after a wash the labels peel off and I am very disappointed.
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry to read your message. Our customer service has just contacted you to help you with your order :) Have a nice day, Camille C-MonEtiquette
C
Cuvato N.
Rating: 1 out of 5
The labels I purchased never arrived.
Translated reviews
Response from Petit-Fernand
Good morning Nicola, Our customer service will contact you to resolve the non-delivery by the mail. Good day, Chiara, Petit-Fernand
T
Tif
Rating: 4 out of 5
I am satisfied with my purchase. The bottles are light, I recommend them.
Translated reviews
T
Theresa S.
Rating: 1 out of 5
Unfortunately we had severe problems with the delivery...disappearance of the goods, 2 x.. Too bad... a year ago we had a great experience.
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry that you had a bad experience with the delivery. However, we hope that you received your refund in good order. Have a nice day, Elise, EsIstMeins
T
Tania Costa Ferreira
Rating: 4 out of 5
The space between the first and last names was very small. The size of the labels for markers or crayons is perfect. I cut the labels in half to optimize the markings for markers and other things...
Translated reviews
M
Morgane Uldry
Rating: 4 out of 5
The site is fun and practical
Translated reviews
V
Virginie Chevalier
Rating: 1 out of 5
I'm surprised by all the positive comments about the labels... First wash, I found two at the bottom of the machine despite having followed the instructions perfectly... Extremely disappointed.
Translated reviews
Response from Petit-Fernand
Hello Virginie, We're sorry to read your message. It is not normal for your labels to come off so easily during washing. We invite you to contact our customer service via our contact form on our website. We'll be happy to help you :) Have a nice day, Camille C-MonEtiquette
J
Jecel
Rating: 4 out of 5
first experience rather satisfying, the finished product is what I expected, but the layout of the product is not very practical. it comes in the form of notebooks, which is not easy when several children want to stick their labels at the same time, moreover sheets not detachable.
Translated reviews
A
Anne Leroy Borel
Rating: 4 out of 5
I've been ordering for a few years now! Always satisfied, the labels are very pretty and high quality! They resist washing very well! However, for my latest order, I'm a bit disappointed because the clothing labels aren't cut properly, I have trouble removing them from the sheet, I have to cut them with scissors to be able to use them. In itself it's not too bad, it's just a waste of time ... I've also ordered water bottles for my twins, they're so beautiful, they love them as much as I do! The pattern is so pretty (horses and dinosaurs), and they're as quick to unpack as they are to adopt! Thanks ??
Translated reviews
C
Christine
Rating: 4 out of 5
The self-adhesive labels are top quality. They hold well, even after washing. I'd like them to be a bit more geared towards a larger pre-teen and teen clientele too (for camps and school it's very practical). And it would be nice to have prices for loyal customers.
Translated reviews
S
Solenne Elia
Rating: 4 out of 5
I ordered self-adhesive name labels on clothes for my son at nursery. The site is well designed and allows you to quickly create your label and personalize it by seeing the results live. It's quick and easy. The result is very pretty. However, it's not always easy to remove the label from the backing and put it on the garment. What's more, it can only be stuck onto the garment's care label and not directly onto the fabric, which is sometimes problematic or simply impossible. A good solution, but not suitable for all garments. You'll have to use iron-on labels for some garments. But overall I'm satisfied and would order from this site again.
Translated reviews
A
Anne Nithila
Rating: 1 out of 5
Error in ordering the labels. I was sent an earlier model than the one ordered this year + there is another error and in one of the notebooks with labels belonging to another name mixed with those of my children. I'm very disappointed
Translated reviews
Response from Petit-Fernand
Hello, We are sorry to read your message. Our customer service has just contacted you to help you with your order. Have a nice day, Camille C-MonEtiquette
S
Sabine Sorant
Rating: 4 out of 5
Everything is perfect, I just wish that the labels of several children were in individual notebooks for each name.
Translated reviews
C
Coralie Besnard
Rating: 4 out of 5
Very good and beautiful labels and very fast shipping. However, in the primary kit you need 10/15 extra labels for pens, felt-tips and pencils. As for the rest, I'll have some left over for next year. Thank you for your help.
Translated reviews
E
Elyse Duval
Rating: 4 out of 5
Very fast very pretty
Translated reviews
E
Emma
Rating: 1 out of 5
The font is very small We end up with a name that is tiny in relation to the size of the label. According to the visual on the screen when ordering, it was proportional. Disappointed for a 1st order. I hadn't had this problem with another site.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for leaving us a comment. The small size of your labels is explained by the fact that you chose our "mini" labels specially designed for pens. In fact, they have very slim dimensions, making them ideal for colored pencils, for example. We're sorry if this didn't meet your expectations? Have a nice day, Camille C-MonEtiquette
E
Elodie Belleville
Rating: 4 out of 5
Good reception and very happy with the result. A little problem with peeling the labels, which is a bit difficult and gets damaged in the corners, but otherwise very good quality labels.
Translated reviews
T
Trio En Quatuor
Rating: 4 out of 5
Hello, during my order I had a problem at the time of payment (technical problems). Customer service was friendly and efficient. The labels are of good quality. The only small disappointment was that the order for my two children was mixed up, which was a bit confusing at first and less practical to use. I recommend your site and your products.
Translated reviews
1
1000698172
Rating: 1 out of 5
order received at a relay point but given to someone else, no help from c-monetiquette, once the money has been transferred to the account, the customer is nothing more than an email, a promotional code offered, a commercial gesture to encourage purchase, a shame.
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry to read your message. Following your exchanges with our customer service department, the refund of your order has been processed. We are sincerely sorry for this anomaly and remain available if necessary. Have a nice day, Camille C-MonEtiquette
U
Une Cliente
Rating: 1 out of 5
Order never received! A never-ending battle to get my money back! Customer service turned a deaf ear despite numerous reminders! Still waiting for my refund! 30 lost bravo "c mon étiquette
Translated reviews
Response from Petit-Fernand
Hello, It is with regret that we read your message. We currently do not have enough information to contact you to help you. However, if your order has been refunded, this will be visible on the bank account associated with your payment shortly. We are very sorry that your order did not arrive in time. Have a nice day, Camille C-MonEtiquette
L
Laeticia Malherbe
Rating: 4 out of 5
After-sales service ??. They respond quickly to our requests and do their best to help and satisfy us. I've been ordering from them for 3 years and I'm never disappointed. Not to mention the ease with which the multi-function labels can be created. I recommend them without hesitation?
Translated reviews
J
Jocelyne Aman
Rating: 1 out of 5
I did not receive my order
Translated reviews
Response from Petit-Fernand
Hello Jocelyne, We're sorry about this delivery anomaly with the postal service. We have just contacted you to help you as best we can. Have a nice day, Camille C-MonEtiquette
J
Jackie
Rating: 1 out of 5
Stickers looked lovely and went on really easily but came off in the first wash
Response from Petit-Fernand
Hello, We are very sorry to hear that you are having issues with your order. As it is obviously not normal for stickers to come off, we've sent you an email to find a solution! We wish you a lovely day ?? Sarah- Petit Fernand
C
C.k.
Rating: 1 out of 5
Unfortunately, I never received the stickers I ordered
Translated reviews
Response from Petit-Fernand
Hello, We are sorry that you are experiencing delivery problems with your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
S
Sandy Ritz
Rating: 1 out of 5
Cardboard damaged when I received the package. Personalization the dot is too close to the first name and the initial of the last name. Not pretty
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry that your order arrived in this condition. We printed your gourd as you requested and are sorry to hear that it was not to your liking. We hope, however, that the quality of our products meets your expectations. Have a nice day, Camille C-MonEtiquette
C
Cliente
Rating: 4 out of 5
The product is what I expected, very pretty and well made, now I just have to put it on my clothes.
Translated reviews
T
Ts
Rating: 4 out of 5
I had a problem with sticky labels and the response to my email was very quick. However, I'm still waiting for my replacement labels that were posted several days ago.
G
Gueguen
Rating: 4 out of 5
I ordered a personalized snack box. It arrived very quickly. I'm a bit disappointed by the personalization... just a sticker. On a competitor's site I bought a snack box for my eldest daughter 7 years ago, which was much nicer with an engraving on it and not a sticker. I think this one's going to wear out quickly. If I'd known it was a sticker, I wouldn't have bought it. It's still pretty and practical
Translated reviews
C
Carole Frejefond
Rating: 4 out of 5
Convenient website sends on time
Translated reviews
L
Laetitia Desvignes
Rating: 4 out of 5
A very professional company, the deadlines are respected and the redû and as on their site.
Translated reviews
L
Louise Brandeau
Rating: 4 out of 5
Great clothing labels that hold well. The bottles are as beautiful in person as they are in photos. I love this site it's easy to access and the prices are affordable.
Translated reviews
E
Eléonore Digna
Rating: 1 out of 5
Unfortunately, my children went back to school without personalized labels - the order never arrived!
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry about this delivery anomaly. We have just contacted you by e-mail in order to help you as soon as possible. Our Customer Service is available by phone or via our form to help you as quickly as possible if necessary? Have a nice day, Camille C-MonEtiquette
B
Beatrice H.
Rating: 4 out of 5
First delivery arrived with the wrong name. Customer service very friendly, reliable and uncomplicated. Have now received the name as ordered
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your great review! Have a nice day, ? Elise, ItIsMine
O
Olena R.
Rating: 1 out of 5
I spent a long time choosing from the sticker suppliers and decided on Esistmeins. I stuck the stickers on the clothes according to the instructions. After I washed the clothes at a water temperature of 40 degrees, absolutely all the stickers were stuck and remained in the washing machine. I am very disappointed with the quality and the time lost.
Translated reviews
Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you to get more details about this. Have a nice day, Elise, EsIstMeins
R
Romane Boyer
Rating: 4 out of 5
Easy to customize, but the green color is darker than the screen.
Translated reviews
A
Alexandra
Rating: 4 out of 5
Good quality!
Translated reviews
We use cookies for audience measurement and improving user experience.
English 