Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Very easy website. Fast delivery. This is the second year I've ordered and this year I'm disappointed because the labels are very difficult to remove from their backing. It's also a shame that there are no logos for teens and young adults. On the other hand, last year the labels held up very well on the clothes despite a lot of washing.
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Sandra Valente Martins
Rating: 1 out of 5
Did not receive order
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Response from Petit-Fernand
Hello Sandra, We're sorry to hear that you haven't received your order. Our customer service has contacted you to find a solution. Have a nice day, C-MonEtiquette customer service.
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De Moor
Rating: 4 out of 5
I ordered some labels for my son and I'm very happy with the fast delivery.
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Daria
Rating: 4 out of 5
This was my third order and I am always satisfied. The quality is very good and practical. Unfortunately, adhesives for clothing no longer last as long. They come off quickly.
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Response from Petit-Fernand
Hello, Thank you very much for your order at EsIstMeins and your kind review. We are happy to have you in our EsIstMeins family. ?? please do not hesitate to contact us so that we can offer you a solution. Elise, EsIstMeins
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Clara Aubry
Rating: 4 out of 5
Nice labels, not yet used. Fast delivery despite an order error, quickly rectified. Good customer service. I recommend, to be seen over time.
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Sarah
Rating: 4 out of 5
Very pretty labels, but the packaging is problematic. Some labels are damaged by staples. 15 labels are perforated on my order. I hope they stick anyway. Customer service was very responsive.
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Response from Petit-Fernand
Hello Sarah, We're sorry to hear that your labels are damaged. Our customer service has contacted you to find a solution. C-Mon Etiquette
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Janine H.
Rating: 4 out of 5
I have been ordering the products for 5 years now, always once a year for the new school year ... I am very enthusiastic ... but the 1 star less because the shipping takes very long 2-3 weeks .
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? We are a French company, so delivery may take a little longer. Have a nice day, Elise, EsIstMeins
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Amina Said Ali
Rating: 4 out of 5
2nd order and still satisfied even with last year's I still have them stuck on some clothes
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Invité
Rating: 4 out of 5
Tjs très contente sauve la j'ai bcp de male à décollé les étiquettes vetement sans devoir les abîmer ces dommage j'ai jamais de souci en général et chaque année je commande
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Magalie Piegelin
Rating: 1 out of 5
order all right 2 days later blue card hacked in canada ...
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Response from Petit-Fernand
Hello Magalie, We're sorry to hear that your credit card has been hacked. To limit the risk of credit card fraud, make sure you're on a secure wifi network. C-Mon Etiquette ?
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Emma S.
Rating: 1 out of 5
I have never bought anything from this company. Someone else has used my email to avoid having to subscribe and now I am being bombarded by their spam. Avoid.
Response from Petit-Fernand
Hi Emma, Thank you for reaching out to us regarding your concerns. We understand how frustrating it can be to receive unwanted emails. We have your order number and can confirm that our records indicate a purchase associated with your email address and your name. However, if you wish to unsubscribe from our emails, it is very simple to do so. You can just click the "unsubscribe" link at the bottom of any of the emails you have received from us. If you need further assistance or if you believe there has been a mistake, please contact our customer service, and we would be happy to help. ?? Best regards, Chiara Petit-Fernand
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Cristina
Rating: 4 out of 5
I have been very happy with the thermostamped stickers, I have always ordered some on this site.
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Magaly Mariette
Rating: 4 out of 5
Hello, labels received quickly they are very pretty in a small notebook which allows to store them easily.
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Coralie
Rating: 1 out of 5
Gourd 1: the drawing goes away Gourd 2: leaks I can't contact customer service
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Response from Petit-Fernand
Hello Coralie, We're sorry to hear about this problem with your gourd. Our Customer Service has contacted you to find a solution. C-Mon Etiquette ?
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Aurelie
Rating: 4 out of 5
Labels delivered quickly despite living in a country bordering France.
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Una Clienta Satisfecha
Rating: 4 out of 5
Very good presentation, the only thing that took a little while.
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Marin Mor'o
Rating: 4 out of 5
This is the 1st time I've ordered from your site. The result is exactly what I ordered and delivery was fast. The only drawback is the 2-line clothing labels, which are very difficult to remove from the backing and are therefore all corroded when I put them on my clothes.
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Marina André
Rating: 1 out of 5
I still haven't received my parcel after several weeks, because apparently I didn't give the right address when I did. Parcel still not sent a priori
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Response from Petit-Fernand
Hello Marina, We're sorry to hear that you haven't received your parcel. Our customer service has contacted you to find a solution. Have a nice day, C-Mon Etiquette ?
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Cindy Sanchez
Rating: 1 out of 5
Still nothing received...
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Response from Petit-Fernand
Hello Cindy, We are sorry to hear that you have not received your order. Our customer service has contacted you to find a solution. Have a nice day, C-MonEtiquette customer service.
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Maria T.
Rating: 1 out of 5
The first set of labels never arrived and I had to chase them up to receive my order. I have just got around to labelling my children's school uniform. The labels won't peel off easily. Almost like they haven't been cut properly. When they do peel off, they sometimes have an extra bit of shiny film coming off too. The edges are frilly, almost as if they are too thin. They are also ripping. I have ordered these labels many times before and have not had these issues before. I don't know if they have changed the materials or how they are made but they are now terrible quality.
Response from Petit-Fernand
Dear Maria, Thank you for reaching out to us regarding your order. We understand your frustrations and appreciate your feedback. We apologize for the inconvenience caused by the delivery issues with your initial set of labels. Please know that we took steps to address this by sending you a replacement order free of charge, which we hope you will appreciate, as the delivery issue was beyond our control. Regarding the quality concerns you've mentioned, we are sorry to hear that you are experiencing issues. However, we were unable to find any prior complaints linked to your account, which prevented us from addressing this issue sooner. Our customer service team will be in touch with you shortly to discuss this matter and how we can assist you further. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Chiara, Petit-Fernand
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Gemma W.
Rating: 4 out of 5
As always with this company, it was a really easy process to choose the options to create my labels. I also love the presentation of the labels when they arrive in their little book, and always with extra lovely stickers. The only thing that surprises me is that there aren't more options for the little images on the labels. It seems quite a random and limited range. Sometimes the labels are a little difficult to pull off the sheet as they haven't been perfectly cut from the surround. I'll still continue to order all my labels here though as they are very good quality and really do stay put on clothing labels.
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Emma D.
Rating: 4 out of 5
Great customer service and lovely product.
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Sylvie Demoulin
Rating: 1 out of 5
Label too big for small equipment
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Response from Petit-Fernand
Hello Sylvie, We're sorry to hear that the labels don't suit you. There are different sizes for object labels, including the Mini made especially for small equipment: https://www.c-monetiquette.fr/etiquettes-autocollantes-objets You ordered the 1-line labels, which are indeed too wide for small equipment. Have a nice day, C-MonEtiquette Customer Service
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Nazmiye Alaca
Rating: 4 out of 5
Great, but it's a shame that each label with the child's name doesn't come with a separate notebook, which makes it difficult to give as a gift.
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Yurena Hernández Pérez
Rating: 4 out of 5
The stickers seem to be of good quality, although they took a long time to arrive.
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Bahar
Rating: 1 out of 5
My order has not arrived! Money was paid in nicely but my order never arrived although I got the email it was already delivered! :/ I find it very annoying!
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Response from Petit-Fernand
Hello, we are very sorry to hear that. ?? Could you please get in touch with us so that we can suggest a solution? Have a nice day, Elise, EsIstMeins
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Camille Leconte
Rating: 1 out of 5
I didn't get the order I placed online at all. I received two packs of labels in various sizes, even though I had ordered a full pack and an additional order of special labels for pens/felts/pencils. So I'm in a quandary, as I don't have enough thin labels for my two children.
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Response from Petit-Fernand
Hello Camille, We're sorry to hear about this incident concerning your order. Our Customer Service department has replied to your e-mail, proposing various solutions :) Have a nice day, Camille C-MonEtiquette
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Aurélie
Rating: 4 out of 5
Always so satisfied with the products ordered, the customer service is very reactive in case of problem, just TOP!
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Ambre Babski
Rating: 4 out of 5
Loyal to the company since 2017, I will not change, quality labels, I regret that you no longer make the bottles of before. Top quality even after several washes etc.
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Morgane Marteau
Rating: 4 out of 5
Order received quickly. Very good label, very nice.
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Lise
Rating: 4 out of 5
Fast, careful delivery. The gourd seems to be of good quality
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Sonja W.
Rating: 4 out of 5
Very nice and durable stickers. Unfortunately made a mistake with the size, perhaps overlooked the instructions.
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Response from Petit-Fernand
Hello, we are sorry that the size you ordered was not the size you wanted. We still hope that you will be able to use the labels. ??? Have a nice day, Elise, EsIstMeins
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Victoria C.
Rating: 4 out of 5
I would have liked quicker postage but the product is great.
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María Ángeles López Gutiérrez
Rating: 1 out of 5
A delivery point of those offered on the web was scheduled, however it never arrived and I realized that this delivery point was already closed for good points I contacted you and you offered me children after delivery options but the order was not sent where I asked but to another delivery point totally different and without notifying me. As I did not go to pick it up because I was not notified of the delivery it was returned and again sent back to another random delivery point. I have not been able to pick it up because I am on vacation and it has been a long time since the order was placed. The result is that I placed the order in the middle of July and a month later I still do not have it.
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Response from Petit-Fernand
Hello, We deeply regret all the delays. The changes made during delivery are independent of us. We have found that Seur, unable to deliver at the selected point, makes the order available at its premises without consulting the recipient or the sender. Once your order arrives at our premises, we will be able to send you your order by express. Good day, Petit-Fernand
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Gwendoline
Rating: 4 out of 5
I'm quite happy I order every year
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Frédérique Ballion
Rating: 1 out of 5
Order not delivered. I still haven't received anything, my order having left on July 25.
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Response from Petit-Fernand
Hello Frédérique, You have been in contact with our customer service department to resolve the problem of late delivery. We are delighted that a solution has been found. Have a nice day, C-MonEtiquette
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Julie Emaille
Rating: 4 out of 5
As described. We'll see over time and with the machines if it holds up.
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Tina A
Rating: 4 out of 5
Gourde is good quality in general, but the personalized stickers get damaged very quickly after only a few hand washes and cotodien use. The sticker for a snack box arrived with lots of bubbles... not very well applied, nor pretty.
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Sabrina Setbel
Rating: 4 out of 5
Fast delivery. Very good quality labels.
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Noubouwati Saidina
Rating: 1 out of 5
Order never received. Very disappointed
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Response from Petit-Fernand
Hello Noubouwati, We're sorry to hear that your order has not been delivered. Our customer service has sent you an email to suggest a solution. Have a nice day, C-MonEtiquette
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