Customer reviews of Petit-Fernand

I must have received it... The parcel is still on standby for delivery... God knows where :-(

It's positive, nice color text, but it's still expensive. Your company must continue. Your products are not bad.

Previously satisfied, then an order where all the labels came off in the machine. Very disappointed with the after-sales service, the error is human, but it can be repaired. No reaction because after 3 months (so don't anticipate your orders too much).

satisfied with labels

I loved these sticker labels but found that a number of the labels are just falling off in wash and so wondered if was fault. Contacted customer service who were uninterested but said would give 20% discount code to buy more. When questioned defect was quoted terms and conditions (French despite buying from UK website). Changed that should be referring to English laws but just ignored and refused to engage, then send satisfaction survey! Would not buy again. If they has simply replaced the faulty stickers my experience would have been very different, but Chiara just is not interested in customer services and unwilling to even apply by the correct laws! *edit following response* The response speaks for itself. 20% discount on more isn't the best solution for the customer who bought a bumper pack that comes away in wash.

Unfortunately, the riders did not arrive this time

Very good quality and fast delivery

Good product

Everything is perfect

Very pretty and practical

I've ordered from you twice now, I was delighted the first time, a little downside last year, the "object" labels all came off on my son's pencils after a few days, maybe just a defect... Otherwise, no worries about the clothes labels.

Order did not arrive ....

pretty but poor

The colors are not relevant the orange turned out salmon pink.

Good morning order arrived on time, I purchased two custom water bottles in my opinion beautiful, the only flaw very delicate, after a week some stickers came off, otherwise excellent thermal! I contacted customer service by sending attached photos, they immediately apologized by forwarding me a new water bottle and contacting production for the incident so they can solve the problem in the future! Good job guys this is the way to work!

Disappointing wash removal

Product conforms to the description. Quick service . Good experience which I have repeated.

The labels are as nice as ever, but when I ordered 2 sets I would have liked 2 sets with 2 sets of stickers, 2 different notebooks as on previous occasions. I wanted to give them to 2 children and have to cut the notebook in 2... It's not much, but it's not a great gift.

I came across your site totally by chance and I must admit I was afraid it was a scam. I received my labels in 3 working days and the result is consistent with the visual on the site. I took the minis to put on my archery arrows and it's perfect! There's just one small problem: if you order before creating an account, you can't track your order, which is a bit of a shame.

Hello. The quality is magnificent.

After 10 days I still have no delivery and no message to keep me informed of the delivery date. I'll have to come up with a plan B for labelling.

Order not received

I received my parcel on time and very well done.

Very happy with my purchase, the labels are top notch. And very responsive customer service.

Despite a first order that did not arrive because of the post! C my label reacted very quickly and my order is there!

The item was delivered without a hitch.

Very good print quality 4 stars because it doesn't always stick 100% sometimes it comes off in the first wash.

I contacted customer service because of a fault with my gourd. The person I spoke to was very pleasant and the problem was resolved very quickly. Customer service is easy to contact and very responsive?

Products as described. Useful and with beautiful graphics.

An error when I received my order, a part had been forgotten. Customer service was very reactive and sent me back the forgotten part immediately.

I received a gourd with a rust stain on the bottom, impossible to make a request via the website and attach photos. And I contacted on messenger but no answers. I managed to contact customer service, which is very responsive. Only 3 days later I received a new gourd. Thank you very much

Already ordered and happy so redone. Just that I would have liked to have 2 different notebooks for my labels knowing that there were 2 different first and last names.

I never received my products.

The gourd is very pretty, I'm just a little worried that the patterns won't last over time - it's like a relief. I took the one with the spout and what's practical is that I've been able to add a classic lid when my little one grows up. So far, I've never been disappointed with my purchases.

Great labels. But delivery took longer than usual.

I've ordered 2 times now and I'm very satisfied.

Package received as requested. It's a pity that you can't get a bigger view when designing the product. But the result lives up to expectations. We'll see over time if it holds up.

The principle is great. You can personalize the labels, which is cool. I used them last year. A lot of them are still in place on clothes and very legible despite a lot of washing. They don't hold up so well in shoes.

Great but delivery time a little too long...

Your customer service always gives error and says to try again later already for 20 days . I can put the order number 3001268793 not all my data here they all read trustpilot had asked me for it and I gave it. Let's get it over with here I throw the flasks is from me confirm bad Francesca