English 
M
Rating: 4 out of 5
Super practical, I recommend.
Translated reviews
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 658 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1 and 4 stars
Reset filtersC
Rating: 4 out of 5
beautiful labels
Translated reviews
V
Rating: 4 out of 5
It's good but the shipping is really not that! I note the address with the code but I still had to go pick it up at the relay because the code was missing!
Translated reviews
F
Rating: 1 out of 5
Labels are way too small
Translated reviews
Response from Petit-Fernand
Hello Frédérique,
Thank you for taking the time to share your feedback. We are sorry to hear that the size of the labels did not meet your expectations. Your feedback is valuable and helps us continuously improve our offerings. Please feel free to check our range to explore options better suited to your needs. We remain at your disposal for any assistance.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that the size of the labels did not meet your expectations. Your feedback is valuable and helps us continuously improve our offerings. Please feel free to check our range to explore options better suited to your needs. We remain at your disposal for any assistance.
Have a nice day,
Camille C-MonEtiquette
A
Rating: 4 out of 5
Items conforming and nothing to complain about the order. However, a big negative point for the pickup: without the transport company's application, you appear as "unknown" and it is impossible to retrieve your package in your name. Inconvenient procedure.
Translated reviews
M
Rating: 4 out of 5
The printing of colors (especially the white which is a bit transparent) leaves something to be desired, but the quality of the bottle is good.
Translated reviews
S
Rating: 4 out of 5
Resistant to washing Nice design
Translated reviews
S
Rating: 4 out of 5
I am happy with the result but I found the customer journey unclear when going through an Instagram ad. As a result, I ordered a label that only sticks to clothing (without knowing) while I also needed object labels. I let myself be guided without knowing that both existed.
Translated reviews
S
Rating: 1 out of 5
The labels peel off at the first machine even though I followed the terms of use. I do not recommend these products. Money poorly invested
Translated reviews
Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that our labels did not meet your expectations. Your feedback is valuable and will help us improve our products. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience. We are sincerely sorry to hear that our labels did not meet your expectations. Your feedback is valuable and will help us improve our products. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
V
Rating: 4 out of 5
very nice labels. To test on the duration when they are glued
Translated reviews
M
Rating: 1 out of 5
Avoid! I bought a water bottle for my daughter, and in less than 6 months of normal use, the straw broke from the inside. The customer service is shameful! I really do not recommend it at all.
Translated reviews
Response from Petit-Fernand
Hello Manon,
We are sincerely sorry to hear about your experience. At C-Monetiquette, the quality of our products and the satisfaction of our customers are paramount. Your feedback is valuable and allows us to continuously improve our offering.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to hear about your experience. At C-Monetiquette, the quality of our products and the satisfaction of our customers are paramount. Your feedback is valuable and allows us to continuously improve our offering.
Have a nice day,
Camille C-MonEtiquette
L
Rating: 1 out of 5
I am disappointed because the customization of the water bottle and the cup consists of sticking a label with the child's name!! It will quickly peel off over time... Only the cutlery is really engraved. It's a shame, I will not recommend your items.
Translated reviews
Response from Petit-Fernand
Hello Laurence,
Thank you for taking the time to share your feedback. We are sorry to hear that the customization did not meet your expectations. However, I can confirm that it is indeed a print directly on your water bottle and cup to ensure long-term quality :)
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that the customization did not meet your expectations. However, I can confirm that it is indeed a print directly on your water bottle and cup to ensure long-term quality :)
Have a nice day,
Camille C-MonEtiquette
S
Rating: 4 out of 5
Resistance to the first machines, to be seen over time. It would also be necessary to plan some patterns for adults.
Translated reviews
M
Rating: 1 out of 5
I ordered a customizable water bottle for children at €24, which already represents a certain budget for this type of product. Unfortunately, I am very disappointed with the quality of the finishes. The customization looks like it was done with simple stickers stuck on the bottle, which feels really low-end. At that price, I expected a much more qualitative and durable result. It's a shame because the concept is nice, but the quality/price ratio is clearly not there.
Translated reviews
Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your feedback regarding your order. We are sincerely sorry to hear that the quality of your personalized water bottle did not meet your expectations. I can confirm that it is indeed a direct print on your product and not a sticker. The relief effect is due to the different layers of varnish ensuring the quality of the customization. :)
Your feedback is valuable and will help us improve our products. We hope to have the opportunity to fully satisfy you with your next order.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback regarding your order. We are sincerely sorry to hear that the quality of your personalized water bottle did not meet your expectations. I can confirm that it is indeed a direct print on your product and not a sticker. The relief effect is due to the different layers of varnish ensuring the quality of the customization. :)
Your feedback is valuable and will help us improve our products. We hope to have the opportunity to fully satisfy you with your next order.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 1 out of 5
For the first time, during the 3rd order, very poorly packaged, simple envelope torn and repackaged by the post, soaked labels and one missing lot... It happens but ZERO response from customer service for almost 15 days despite several reminders... for an order over 70€ it is UNACCEPTABLE
Translated reviews
Response from Petit-Fernand
Hello Caroline,
I am sorry to read your message, it does not reflect the quality of our service.
I see that our customer service has arranged for the reshipment of your order following our exchanges. I hope everything will be to your liking!
Have a nice day,
Camille C-MonEtiquette
I am sorry to read your message, it does not reflect the quality of our service.
I see that our customer service has arranged for the reshipment of your order following our exchanges. I hope everything will be to your liking!
Have a nice day,
Camille C-MonEtiquette
M
Rating: 4 out of 5
The labels are perfect and received quickly. The only downside is the registered mail which seems quite unnecessary and complicates things too much for retrieval.
Translated reviews
Response from Petit-Fernand
Hello Marie,
Thank you for your feedback and we are delighted that you like our labels. We take note of your comment regarding the registered mail, and your opinion helps us improve our service.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and we are delighted that you like our labels. We take note of your comment regarding the registered mail, and your opinion helps us improve our service.
Have a nice day,
Camille C-MonEtiquette
M
Rating: 1 out of 5
There is no parchment paper!
Translated reviews
Response from Petit-Fernand
Hello Marie-Soleil,
Thank you for taking the time to share your feedback. We are sorry to hear that you did not find the parchment paper in your order. Your feedback is valuable and helps us improve our services. You can use food parchment paper to stick your heat-adhesive labels, it is the same paper we provide :)
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that you did not find the parchment paper in your order. Your feedback is valuable and helps us improve our services. You can use food parchment paper to stick your heat-adhesive labels, it is the same paper we provide :)
Have a nice day,
Camille C-MonEtiquette
S
Rating: 4 out of 5
Very easy order to make, maybe lacking a bit of choice in designs but very quick shipping of my order.
Translated reviews
H
Rating: 1 out of 5
Labels came off during the first wash.
Translated reviews
Response from Petit-Fernand
Good morning,
we are very sorry for the quality issue identified.
We have just contacted you to resolve the problem :)
Have a nice day,
Giulia It Is Mine
we are very sorry for the quality issue identified.
We have just contacted you to resolve the problem :)
Have a nice day,
Giulia It Is Mine
N
Rating: 4 out of 5
Very nice labels! And very original stickers! Just a delivery problem, I had to discuss it with you! Thank you
Translated reviews
C
Rating: 4 out of 5
Nice
Translated reviews
Response from Petit-Fernand
Hello Charline,
We warmly thank you for your feedback! It is nice to know that you found our shop pleasant. Your satisfaction is our greatest reward.
Have a nice day,
Camille C-MonEtiquette
We warmly thank you for your feedback! It is nice to know that you found our shop pleasant. Your satisfaction is our greatest reward.
Have a nice day,
Camille C-MonEtiquette
R
Rating: 1 out of 5
Fast shipping, beautiful labels, however it had been a little while since I ordered new labels and I am very disappointed with the quality regarding the adhesion of the labels which used to stick very well and had good durability in machine washes which is no longer the case.
Translated reviews
Response from Petit-Fernand
Hello Roxane,
Thank you for your feedback. We are delighted to hear that you appreciated the speed of the shipment and the aesthetics of our labels. We take your comments regarding adhesion and wash durability very seriously, and we will pass them on to our team. Your satisfaction is our priority and we hope to provide you with an improved experience during your next order.
We hope that the solution provided during our email exchanges will meet your expectations :)
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback. We are delighted to hear that you appreciated the speed of the shipment and the aesthetics of our labels. We take your comments regarding adhesion and wash durability very seriously, and we will pass them on to our team. Your satisfaction is our priority and we hope to provide you with an improved experience during your next order.
We hope that the solution provided during our email exchanges will meet your expectations :)
Have a nice day,
Camille C-MonEtiquette
D
Rating: 4 out of 5
It could have been a 5-star rating! But I only received 4 booklets for 5 children. The fifth child was distributed among the other 4. That's not nice, because I would have liked to have a booklet for each child.
Translated reviews
G
Rating: 4 out of 5
Shipping a bit slow
Translated reviews
L
Rating: 4 out of 5
Good and punctual service
Translated reviews
N
Rating: 4 out of 5
They are very good, I love the color and the definition although sometimes the letters come to me larger and sometimes smaller!
Translated reviews
A
Rating: 4 out of 5
As I expected, but I can't confirm that they are durable because I haven't tried them yet.
Translated reviews
L
Rating: 4 out of 5
Beautiful labels Simply the price a bit high for few labels
Translated reviews
P
Rating: 4 out of 5
I love to call on you
Translated reviews
C
Rating: 1 out of 5
After just one wash, the labels have already come off. I followed all the instructions. I do not recommend it.
Translated reviews
Response from Petit-Fernand
Hello,
We are sorry that you had this experience with our labels. Your satisfaction is very important to us. To help you, we just sent you an email. :)
Good day,
Camille Petit-Fernand
We are sorry that you had this experience with our labels. Your satisfaction is very important to us. To help you, we just sent you an email. :)
Good day,
Camille Petit-Fernand
B
Rating: 1 out of 5
The label that should stick automatically does not stick very well on the garment, thank you
Translated reviews
Response from Petit-Fernand
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the label did not meet your expectations. Our self-adhesive labels are applied to the labels already present on your garments. However, they cannot stick directly to the fabric.
To assist you, we have just contacted you directly by email :)
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that the label did not meet your expectations. Our self-adhesive labels are applied to the labels already present on your garments. However, they cannot stick directly to the fabric.
To assist you, we have just contacted you directly by email :)
Have a nice day,
Camille C-MonEtiquette
C
Rating: 4 out of 5
This is the third time I buy and I am always very happy, the labels are very good, the stamp too, just the bottle where I am disappointed because the first name has completely worn off from washing ...
Translated reviews
Response from Petit-Fernand
Hello Cassandra,
Thank you very much for your positive feedback and for your loyalty to C-MonEtiquette! We are delighted that you are satisfied with our labels and your stamp. However, we are sorry to learn that the bottle does not meet your expectations. Your comment is valuable, and we will review it to improve the quality of our products. Please do not hesitate to contact us if you need assistance.
Camille C-MonEtiquette
Thank you very much for your positive feedback and for your loyalty to C-MonEtiquette! We are delighted that you are satisfied with our labels and your stamp. However, we are sorry to learn that the bottle does not meet your expectations. Your comment is valuable, and we will review it to improve the quality of our products. Please do not hesitate to contact us if you need assistance.
Camille C-MonEtiquette
T
Rating: 4 out of 5
Very practical and aesthetic
Translated reviews
A
Rating: 4 out of 5
Pretty labels. Impeccable customer service. Thank you again.
Translated reviews
N
Rating: 1 out of 5
I was supposed to pay only the shipping fees of 2 euros but I was charged 8 euros
Translated reviews
Response from Petit-Fernand
Hello Naima,
Thank you for taking the time to share your feedback. We are sorry for this inconsistency in your ordering experience. Your satisfaction is our priority and we would like to help you resolve this misunderstanding. Please do not hesitate to contact us directly so we can rectify the situation.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry for this inconsistency in your ordering experience. Your satisfaction is our priority and we would like to help you resolve this misunderstanding. Please do not hesitate to contact us directly so we can rectify the situation.
Have a nice day,
Camille C-MonEtiquette
M
Rating: 4 out of 5
The typography I had been using since my first purchase (which I liked a lot) has been replaced but the service is still very good.
Translated reviews
Response from Petit-Fernand
Hello Marianne,
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with our service. We take note of your comment regarding typography and will do our best to continue providing you with a pleasant experience.
Best regards,
The C-Monetiquette team
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with our service. We take note of your comment regarding typography and will do our best to continue providing you with a pleasant experience.
Best regards,
The C-Monetiquette team
C
Rating: 4 out of 5
Serious quick nickel
Translated reviews
M
Rating: 4 out of 5
I love the labels, but the package arrived open, as if one of the carriers had opened the package at some point thinking it contained money or something of value.
Translated reviews
S
Rating: 1 out of 5
I ordered for three children with different last names. Still, I only received 2 booklets, for the gifted child the stickers were even included in BOTH booklets. I had to cut both booklets apart and I am very disappointed, that was not a nice gift. Never again, I will go to other providers for name stickers in the future.
Translated reviews
Response from Petit-Fernand
Hello Sarah,
thank you very much for your feedback. We are sorry to hear that your order did not meet your expectations. We place great importance on our customers' satisfaction and would like to learn more about your concerns to avoid this in the future. Please contact us directly so we can find a solution.
Best regards,
Your Es-Ist-Meins-Team
thank you very much for your feedback. We are sorry to hear that your order did not meet your expectations. We place great importance on our customers' satisfaction and would like to learn more about your concerns to avoid this in the future. Please contact us directly so we can find a solution.
Best regards,
Your Es-Ist-Meins-Team
N
Rating: 4 out of 5
Very well thank you
Translated reviews