Customer reviews of Petit-Fernand

I bought my son a water bottle for his entry into kindergarten. It's a good quality product. What I find positive is that you can change the cap because they break easily with a small child instead of buying a new bottle.

Perfect labels as requested

Fast green-letter shipping, a wide choice of labels, quick and effective gluing to garments. We'll see about the return after washing via the colonies' collective washing machines.

Good quality labels, fast delivery. Please note that for small label sizes, there is no drawing, just the name; the children were very disappointed...

Pretty but expensive

I am completely satisfied, thank you for the fast delivery ?

the labels are nice, as described. the adhesive ones I bought though sometimes peel off in the washing machine.

Fast and efficient

Guaranteed delivery in 2 to 4 working days. Package arrived in 10 days... too late for the camp departure... purchase made for nothing...

I still haven't received my order

In the last purchases the adhesive is of poorer quality and lifts with washing.

I placed the order forgetting to enter the discount code. I immediately wrote (the order had not yet been processed) to customer service but there was no availability to change the order.

Order not received

Hello, I'm still waiting for a reply and I'm still waiting for my order placed on June 17.

The labels are of good quality now it remains to be seen if they don't come unstuck and I'll soon be for my daughter's summer camp. The delivery is fast, bravo!

I bought some stickers for clothes, objects and shoes and I have not received the paper to stick it to my clothes, I have asked for it and I am still waiting for it.

The labels were supposed to be free thanks to a CAT code, but it never worked... I ordered anyway, since I had my son choose the patterns. Otherwise, no problem with the labels

I only received one out of two orders even though I was debited.

I bought 2 water bottles with 3 caps type 2014-2023, these caps are impossible to close, it's a horror! You have to put all your strength into it, even an adult can't do it, imagine a child. So unusable! What a waste...

This is the second time I've ordered and I'm very happy with the name labels. The only thing I've noticed is that when I wash an item of clothing more often, the label hangs off a bit. However, you can easily fix and improve this with an iron. The design is also just as you would expect. I can highly recommend it and would buy my children's name labels here again and again ????

Fast efficient good quality A little expensive

Edit: After 2 days of school, the water bottles are leaking into the bag... These are the new ones, the ones with the straws. ?? Labels are always top-notch and hold much better than other brands. I'm used to ordering from this site. One of the 2 water bottles has defects on the patterns (holes and bubbles) and on the canvas bag, there's a hole on the first name print. Customer service sent me back a flawless bottle. Today, September 11, I'm still waiting for the canvas bag to be restocked. Customer service is very responsive and understanding.

I must have received it... The parcel is still on standby for delivery... God knows where :-(

It's positive, nice color text, but it's still expensive. Your company must continue. Your products are not bad.

Previously satisfied, then an order where all the labels came off in the machine. Very disappointed with the after-sales service, the error is human, but it can be repaired. No reaction because after 3 months (so don't anticipate your orders too much).

satisfied with labels

I loved these sticker labels but found that a number of the labels are just falling off in wash and so wondered if was fault. Contacted customer service who were uninterested but said would give 20% discount code to buy more. When questioned defect was quoted terms and conditions (French despite buying from UK website). Changed that should be referring to English laws but just ignored and refused to engage, then send satisfaction survey! Would not buy again. If they has simply replaced the faulty stickers my experience would have been very different, but Chiara just is not interested in customer services and unwilling to even apply by the correct laws! *edit following response* The response speaks for itself. 20% discount on more isn't the best solution for the customer who bought a bumper pack that comes away in wash.

Unfortunately, the riders did not arrive this time

Very good quality and fast delivery

Good product

Everything is perfect

Very pretty and practical

I've ordered from you twice now, I was delighted the first time, a little downside last year, the "object" labels all came off on my son's pencils after a few days, maybe just a defect... Otherwise, no worries about the clothes labels.

Order did not arrive ....

pretty but poor

The colors are not relevant the orange turned out salmon pink.

Good morning order arrived on time, I purchased two custom water bottles in my opinion beautiful, the only flaw very delicate, after a week some stickers came off, otherwise excellent thermal! I contacted customer service by sending attached photos, they immediately apologized by forwarding me a new water bottle and contacting production for the incident so they can solve the problem in the future! Good job guys this is the way to work!

Disappointing wash removal

Product conforms to the description. Quick service . Good experience which I have repeated.

The labels are as nice as ever, but when I ordered 2 sets I would have liked 2 sets with 2 sets of stickers, 2 different notebooks as on previous occasions. I wanted to give them to 2 children and have to cut the notebook in 2... It's not much, but it's not a great gift.