Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
They are good, but I thought they were made of leather.
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Response from Petit-Fernand
Hello Francesca, Thank you ? Good morning, Camille Petit-Fernand
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Morgane
Rating: 1 out of 5
I paid extra to receive the labels within 48 hours. They arrived a week later! So useless for me. I contacted customer service who didn't reply. To be avoided!
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Response from Petit-Fernand
Hello Morgane, After checking, your parcel was delivered to the collection point you chose on Sunday March 24. However, we have reimbursed your shipping costs. We have just contacted you and look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Riya
Rating: 4 out of 5
I ordered stick on name labels for my daughter and they are great.Its just delivery can take bit of a time so need to order well in advance to get them on time.
Response from Petit-Fernand
Hello Riya, We are happy to read your feedback Thank you so much for sharing your opinion?? Have a nice day, Chiara Petit-Fernand
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Felicia Menrath
Rating: 1 out of 5
I didn't receive any of my orders! Not having a tracking number is not acceptable!
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Response from Petit-Fernand
Hello, We're sorry that the order we sent back to you at our cost did not reach you. We have just contacted you in order to help you. Kind regards, Camille Petit-Fernand
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Jodie B.
Rating: 4 out of 5
Product as described, slow delivery but good quality.
Response from Petit-Fernand
Dear Natalie, Thank you so much for sharing your experience. It makes us happy to have you as customer and to know that you love our sitckers. Have a nice day ?? Chiara Petit-Fernand
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Maria L.
Rating: 4 out of 5
Very nice labels, however I find it limiting to have to choose one additional design that applies to all in packages of many formats. Give the opportunity to diversify
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Response from Petit-Fernand
Good morning Maria Luisa, Thank you for sharing your experience. I am very happy that you are satisfied with our labels. We also thank you for your advice, your opinion is important. Have a good day ?? Chiara Petit-Fernand
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Family S.
Rating: 4 out of 5
Shipping took a long time, but the stickers are also very good. Clothing labels even stick to the drinking bottle and it has been in the dishwasher several times ;-)
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Response from Petit-Fernand
Hello, thank you very much for choosing EsIstMeins for your order. We are delighted that you like your order. ????? Delivery takes longer than in Germany because we are actually located in France. Have a nice day, Elise, EsIstMeins
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Jill B.
Rating: 4 out of 5
Good product. Labels are a good price and so easy ! No more sewing hundred of names on school uniforms! Purchased drinks container and lunch box . Lovely item but heavy. My 3 yr old Grandson struggled . Had to put away until he is older sadly . So had to repurchase items more suitable. That said .. I Would definitely recommend this company . Label delivery was free and items arrive in a timely manner
Response from Petit-Fernand
Hi Jill, We are glad to hear that! Thank you for your trust and for sharing your opinion. It's great to know that you are satisfied with the product and its quality. Have a nice day?? Chiara Petit-Fernand
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Dominique
Rating: 4 out of 5
I love the stickers! The only comment is that it would have been great to receive all the stickers in one booklet, like I did 2 years ago. Instead, I received several booklets, which is not practical (4 booklets for 2 children, one non-stick, one stick)
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Response from Petit-Fernand
Hello Dominique, Thank you for your message, we really appreciate it. ?? Unfortunately, the quantities of labels ordered did not fit into a single booklet. ?? Kind regards, Camille Petit-Fernand
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Amélie Paumier
Rating: 1 out of 5
Quite disappointed with the water bottle that leaks when bent over. I put it in the lunch bag during a walk and the inside of the bag was soaked, the gourd was well aimed and closed but leaked through the small hole near the straw. Nice gourd but not practical. I wouldn't recommend it.
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Response from Petit-Fernand
Hello Amélie, We're sorry to hear that you're having trouble with your gourd. We have just contacted you to find out more about the problem. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Maria F.
Rating: 4 out of 5
Fast and reliable service so far.
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Response from Petit-Fernand
Hello Maria, Thank you very much for your very positive review, which goes straight to our hearts. ????? Have a nice day, Elise, EsIstMeins
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Sc
Rating: 1 out of 5
I still haven't received the products after almost a month
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Response from Petit-Fernand
Good morning Sonja, We are very sorry to hear about this. One of our operators will contact you today so we can help you as soon as possible. Good day, Chiara Petit-Fernand
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Fabiana F.
Rating: 1 out of 5
I have not received my product after more than 20 Days after 'purchase
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Response from Petit-Fernand
Good morning Fabiana, We are very sorry about this. One of our operators will be in touch with you later today to be able to help you. See you soon, Chiara Petit-Fernand
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Aska
Rating: 4 out of 5
All ok..........
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Response from Petit-Fernand
Good morning, Thank you for sharing your experience. Your opinion is important. See you soon? Chiara Petit-Fernand
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Alexia Poggioli
Rating: 4 out of 5
The shipping is fast and the labels are super and pretty .??
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Response from Petit-Fernand
Hello Alexia, Thank you very much for your review, which makes us very happy. See you soon for a new order! Have a nice day, Elise, C-MonEtiquette
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Topputo K.
Rating: 1 out of 5
I have not received my product and I have the confirmation email but I am not able to find my order in the website profile for orders. It would be great if someone contacted me to help me
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Response from Petit-Fernand
Hello, Thank you for your message, A member of our team will contact you to help. Kind regards, Chiara Petit-Fernad
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Sf
Rating: 4 out of 5
Shipping very long. And the letter arrived broken and opened.
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Response from Petit-Fernand
Hello Sarah, We are sorry that the delivery took longer than expected. We are actually in France, so the delivery is longer than in Germany. We have just contacted you to get more information. Have a nice day, Elise, EsIstMeins
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María Luisa López Hoces
Rating: 4 out of 5
I like these labels because they don't need ironing and they are not customizable, as a complaint I liked the sizes that were there before better than the ones they have now.
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Response from Petit-Fernand
Hello Maria Luisa, Thank you for your loyalty ? Hello, Camille Petit-Fernand
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Karine Pertays
Rating: 4 out of 5
Very fast, very pretty labels, very practical sticky version on clothes.
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Response from Petit-Fernand
Hello Karine, Thank you for trusting us and leaving us a positive review. It means a lot to us. Have a nice day, ???? Elise, C-MonEtiquette
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Popclient
Rating: 4 out of 5
Never received my order, they replied to my email offering me a new order or a refund, quick response and kind staff! Thank you
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback. We are always here to help you and your satisfaction is our priority. Have a nice day, ? Elise, C-MonEtiquette
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Giada
Rating: 4 out of 5
Order arrived fast and on time
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Response from Petit-Fernand
Good morning Giada, Thank you so much for choosing us for your order and for writing a positive review. We are very pleased with it! ?? Have a great day, Chiara, Petit-Fernand
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Anónimo
Rating: 4 out of 5
Long delivery time
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Response from Petit-Fernand
Hello, We are sorry for this delay in delivery by Correos. We hope that everything is still to your liking :) Good day, Camille Petit-Fernand
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Kgykgfukkjfryiokhvdfjk
Rating: 4 out of 5
I always order them for my children, I had a problem with my order not arriving, I contacted them and they sent it back super fast and free of charge, I love them.
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Response from Petit-Fernand
Hello, Thank you very much for trusting us ! We are delighted that you like them ? Hello, Camille Petit-Fernand
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Clémence Thomas Alliez
Rating: 1 out of 5
The gourd is leaking and you haven't responded to my request for a return and refund.
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Response from Petit-Fernand
Hello Camille, We're sorry to hear that you're having trouble with your gourd. However, we have not received any emails or calls from you informing us of this problem. However, we have just contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Célanie Yvon
Rating: 4 out of 5
Fast, simple and efficient. As much for the personalization as for the reception of the product. I just need to add a few little characters that I find limited, otherwise it's very good.
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Response from Petit-Fernand
Hello Célanie, Thank you very much for your valuable feedback. We'll be sure to take note of your suggestion. ?? Have a nice day, Elise, C-MonEtiquette
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Licia
Rating: 4 out of 5
Punctual and quite fast shipping service. The labels are not what they used to be. They come off after a few washes
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Response from Petit-Fernand
Good morning Licia, Thank you for your message. We are glad you are satisfied with the shipment and service. If you have any further questions about the labels, please do not hesitate to contact our customer service. We are available to help you :) Chiara Petit-Fernand
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Mireille
Rating: 4 out of 5
Hello, I'm sorry I can't track the shipment of my order, it's a shame... If the result is really up to my expectations. Thank you very much.
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Response from Petit-Fernand
Hello Mireille, We're sorry to hear that you're unable to track the progress of your order. We have just contacted you to suggest a solution. Have a nice day, Elise, C-MonEtiquette
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Tiphanie Peyssonnerie
Rating: 1 out of 5
I bought 2 sets of snack boxes and water bottles, one for my daughter in 2020 and one for my son in August 2023 for a total of 90. After 4 months of use, my son's box is cracked and the bottle cap broken. I was kindly told that the purchase was more than 3 months old, so it was no longer their problem, but they gave me a 20% discount code for a new order! Unacceptable considering the price of the products! I'd already had a problem with my daughter's water bottle and had to buy a new cap. In short, not up to scratch!
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Response from Petit-Fernand
Hello Tiphanie, Thank you very much for your feedback. As mentioned in our e-mail exchanges, we have a warranty period to respect (see GTC). In spite of this, we have nevertheless granted you a commercial gesture by way of compensation. We're sorry if our gesture and our response are not to your liking. Nevertheless, we wish you a pleasant day. Elise, C-MonEtiquette
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Laura P.
Rating: 1 out of 5
Made an order on 19th Feb - it's now the 13th Mar and my order still hasn't arrived.
Response from Petit-Fernand
Hi Laura, We are really sorry for that. We have already send you replacements (without additional costs), as you did not enter your house number when you placed your order. We hope you received them very soon! Our customer service is always available to help. Kind regards, Chiara Petit-Fernand
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Miot Billaux
Rating: 4 out of 5
Excellent, a very pleasant and understanding person on the phone. Thank you very much.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback. We're always here to help you in any way we can. ?? Have a nice day, Elise, C-MonEtiquette
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Elodie Gobert
Rating: 1 out of 5
Didn't receive the labeled package
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Response from Petit-Fernand
Hello Élodie, Thank you for your feedback. We have just contacted you to get more information about this delivery problem. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Alain Tim
Rating: 4 out of 5
Hello I am satisfied with the speed of delivery ... The new label models are not as good as before but still suit me ?? Thanks ? Alain Dilbeek Belgium
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Response from Petit-Fernand
Hello Alain, Thank you very much for your positive review and your suggestion, which we will take note of. Have a nice day, ? Elise, C-MonEtiquette
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Monia
Rating: 1 out of 5
I never received my order.
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Response from Petit-Fernand
Hello Monia, Thank you very much for your feedback. We are sorry to hear that your order did not arrive. After checking, you asked for a refund, which was made this morning by customer service. Have a nice day, Elise, C-MonEtiquette
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Val?Rie
Rating: 4 out of 5
I made a mistake. I ordered labels to stick on the clothes and not to iron? Too bad my daughter's leaving Saturday morning, it's too late!
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Response from Petit-Fernand
Hi Valérie, Thank you very much for your feedback. However, we hope that you will be able to use these labels in the future. ?? Have a nice day, Elise, C-MonEtiquette
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Katharina H.
Rating: 4 out of 5
The stickers are very sturdy and very well printed. The different layouts also make them very flexible. Unfortunately, some of the adhesive labels do not stick to every fabric when washed or generally. But this is not always the case.
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Response from Petit-Fernand
Hello Katharina, Thank you for your order and your review. I have just contacted you for more information. Have a nice day, Elise, EsIstMeins
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Ginette In Toulouse
Rating: 4 out of 5
Fast and efficient service. Apparently good quality labels. Time will tell. Thank you.
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Response from Petit-Fernand
Hello Ginette, Thank you for trusting us with your order. We hope you will be completely satisfied with your order. Have a nice day, ? Elise, C-MonEtiquette
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Maude
Rating: 4 out of 5
Very good quality products, delighted with my order. Just a pity that the snack box is difficult to open by my son's little hands (and even a little for me, you need strength in your fingers ^^).
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Response from Petit-Fernand
Hello Maud, Thank you very much for your feedback. We hope you won't have any problems with this box. We're here to help, so please feel free to contact us at any time. Have a nice day, Elise, C-MonEtiquette
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Alexandra Saychanh
Rating: 4 out of 5
I ordered a personalized water bottle for my daughter. I was very happy to receive it, and was first and foremost impressed by the finish. I found it very high quality! However, it seems that we received a faulty stopper. The after-sales service was very responsive and immediately sent us a new one, which we're waiting for :) Thank you
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Response from Petit-Fernand
Hello Alexandra, Thank you very much for your feedback. We have just contacted you to get more information on this subject. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Nk
Rating: 4 out of 5
The order to Germany went really well.
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Response from Petit-Fernand
Hello Natalie, Thank you very much for your great note, which we are very pleased about. Have a nice day, ? Elise, EsIstMeins
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Manuella
Rating: 4 out of 5
Very happy, fast shipping and very nice labels!
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Response from Petit-Fernand
Hello Manuella, Thank you very much for your positive note which makes us very happy. ?? We wish you a pleasant day. Elise, C-MonEtiquette
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