Customer reviews of Petit-Fernand

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Michela

Rating: 4 out of 5

Published on 03/10/2023 à 15h31

I ordered the labels, great product but the delivery is a little long

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ATiley

Rating: 1 out of 5

Published on 03/10/2023 à 14h01

Never came. It's been 3 weeks since I've received the dispatch email and still haven't received them.

Response from Petit-Fernand Published on 04/10/2023

Hello, We are really sorry to hear that you have not yet received your order. Can you please contact us at [email protected] so we can help you as soon as possible. Kind regards, Camille Petit-Fernand

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Granturchelli Rojo

Rating: 4 out of 5

Published on 03/10/2023 à 07h17

The labels wash off well, I recommend

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MATEU

Rating: 4 out of 5

Published on 03/10/2023 à 06h46

Fast delivery and quality material

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Response from Petit-Fernand Published on 03/11/2023

Hello, Thank you for your message ! Good morning, Camille Petit-Fernand

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Tania

Rating: 1 out of 5

Published on 02/10/2023 à 21h23

I have not received the order placed on 5/9/2023.

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Response from Petit-Fernand Published on 03/10/2023

Good morning, Indeed, Correos should have already delivered your order. We will contact you to help you as soon as possible. Hello, Camille Petit-Fernand

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Belén María Valverde Barrera

Rating: 4 out of 5

Published on 02/10/2023 à 18h54

There has been a delivery problem on the first order and until they have solved it and sent it back to me.

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Response from Petit-Fernand Published on 13/11/2023

Hello Belen, We hope your order arrived safely and that everything is to your liking? Good morning, Camille Petit-Fernand

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Imbas

Rating: 1 out of 5

Published on 02/10/2023 à 14h45

Good afternoon I have not yet received the stickers I ordered on September 3 and my son is crazy to have them.

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Response from Petit-Fernand Published on 03/10/2023

Good morning Inma, We are sorry that you have not yet received your order. I confirm that the second shipment that we have made to you is on its way and the Post Office will not take long to deliver it. Good morning, Camille Petit-Fernand

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Isabel Hersen

Rating: 1 out of 5

Published on 02/10/2023 à 11h57

The product never arrived

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Response from Petit-Fernand Published on 03/10/2023

Good morning, We are very sorry for this delivery anomaly. I confirm that your order has been fully refunded. Good morning, Camille Petit-Fernand

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Miriam Algarra

Rating: 1 out of 5

Published on 02/10/2023 à 11h55

It arrived very late and I don't think the quality is great, the stickers peel off.

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Response from Petit-Fernand Published on 03/10/2023

Good morning, It is not normal for your labels to peel off. We will contact you to help you. Hello, Camille Petit-Fernand

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Patricia Trejo calenti

Rating: 1 out of 5

Published on 02/10/2023 à 11h25

I cannot value it because I do not

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Response from Petit-Fernand Published on 03/10/2023

Good morning, We are sorry to hear that your order has not yet been delivered. We will contact you as soon as possible to help you. Hello, Camille Petit-Fernand

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cliente

Rating: 4 out of 5

Published on 02/10/2023 à 10h33

I ordered the crayon labels for my baby. They are really beautiful! Bright colors and they stick well. The size is just right. I would recommend it as a product, with one caution to order well in advance as the shipping time is not really short. I think I will be ordering more products

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Martina

Rating: 4 out of 5

Published on 02/10/2023 à 09h39

Stickers purchased to label my son's school supplies, very good quality, only flaw for me is the waste of adhesive surface, each sheet contained 10 labels but half of the sheet was then to be thrown away, you could put many more Stickers in each sheet, otherwise nothing to say I am very satisfied

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Valentin Solano Cáceres

Rating: 1 out of 5

Published on 02/10/2023 à 08h07

Late and wrong, a total disaster

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Response from Petit-Fernand Published on 03/10/2023

Hello Valentin, We apologize for this order error. I confirm that your order is on its way and the post office will not take long to deliver it. Good day, Camille Petit-Fernand

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Benedetta C.

Rating: 4 out of 5

Published on 02/10/2023 à 07h32

ease of use of the site and customization, variety of themes, only "flaw" very long shipping in my case about 16 days.

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Ge

Rating: 1 out of 5

Published on 02/10/2023 à 07h19

I did not receive the package

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Response from Petit-Fernand Published on 03/10/2023

Good morning, thank you for your comment. We are sorry that you did not receive your order, one of our operators will contact you later today so we can find a solution as soon as possible. Chiara Petit-Fernand

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Macarena Morales Aragón

Rating: 1 out of 5

Published on 01/10/2023 à 20h11

I am not satisfied at all, at the first wash it fell off, so lousy.

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Response from Petit-Fernand Published on 02/10/2023

Hello Macarena, It is not normal that your labels fell off after the first wash. We will contact you to help you with this situation. Good morning, Camille Petit-Fernanf

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Ana

Rating: 4 out of 5

Published on 01/10/2023 à 18h47

The product, although a bit pricey is great, the new designs are very nice!!!! And the labels last a long time, I've been using them for over 7 years now! The order takes much longer than usual, more than 15 days is too long.

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Response from Petit-Fernand Published on 08/11/2023

Hello Ana, It's a pleasure to read your message ! Thank you very much for your confidence ? Camille Petit-Fernand

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sara

Rating: 1 out of 5

Published on 01/10/2023 à 17h16

I placed an order ahead of time so that I wouldn't have to wait for school to start. It never arrived. I had to make a claim, which delayed the arrival of my order.

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Response from Petit-Fernand Published on 02/10/2023

Good morning Sara, We are sorry to hear that you were shocked by the delay in delivery by Correos. We hope that the new shipment we have made for you is to your liking. Good morning, Camille Petit-Fernand

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Lidia A.

Rating: 1 out of 5

Published on 01/10/2023 à 16h52

Product never received!

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Response from Petit-Fernand Published on 02/10/2023

Dear Lidia, we are sorry for this anomaly. One of our operators will contact you within the day to resolve the incident as soon as possible. Good day, Chiara Petit-Fernand

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charlene

Rating: 4 out of 5

Published on 01/10/2023 à 16h30

The steel gourd is top-notch. High quality and attractive, customizable design. Small drawback: the rather high fdp and the black plastic stoppers which break very easily (the 2nd broken here!).

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Claudia

Rating: 4 out of 5

Published on 01/10/2023 à 14h39

Very nice and good products, receiving time a little too long

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Laura A.

Rating: 1 out of 5

Published on 01/10/2023 à 13h48

It never came to me

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Response from Petit-Fernand Published on 02/10/2023

Good morning Laura, we are sorry that you did not receive your order. One of our operators will contact you later today to find a solution together. See you soon, Chiara Petit-Fernand

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Elena C.

Rating: 1 out of 5

Published on 30/09/2023 à 19h28

Very bad experience, purchased a custom water bottle in late August and it never arrived, they told me they provided a refund and I still haven't even received that! Never again, I strongly advise against making a purchase.

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Response from Petit-Fernand Published on 02/10/2023

Good morning Elena, we are sorry for what happened. Regarding the refund, I confirm that we have made it. The timeline for receiving it is 7 to 10 working days. One of our operators will contact you within the day. Good day, Chiara Petit-Fernand

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Maria

Rating: 1 out of 5

Published on 30/09/2023 à 18h53

I paid for expedited shipping,but the package still arrived to me as classic shipping,5 days later!!!!

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Response from Petit-Fernand Published on 02/10/2023

Good morning Maria, we are truly sorry for this delay. One of our operators will contact you later today to find a solution together. Chiara Petit-Fernand

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Cristina

Rating: 1 out of 5

Published on 30/09/2023 à 18h36

Arrived much later than the money paid er express shipping

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Response from Petit-Fernand Published on 02/10/2023

Dear Cristina, a customer service representative will contact you later today to find a solution together. We are very sorry for the delay encountered. Good day, Chiara Petit-Fernand

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MICHELA V.

Rating: 4 out of 5

Published on 30/09/2023 à 16h43

The labels are of very good quality, both the labels for objects and the ones to stick on clothes. Highly recommend.

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Clarisse PAYET

Rating: 4 out of 5

Published on 30/09/2023 à 16h20

I'm delighted with the practicality of the labels, which hold up to washing and drying. But I think you have to be careful when ironing the label because I have a label that came off after a day.

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Matsiuk V.

Rating: 1 out of 5

Published on 30/09/2023 à 14h58

I never got it, sorry but this time I can't say anything positive

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Response from Petit-Fernand Published on 02/10/2023

Good morning, we are very sorry to read that you did not receive uil your order. One of our operators will contact you within the day to promptly find a solution together. Good day, Chiara Petit-Fernand

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Marina F.

Rating: 1 out of 5

Published on 30/09/2023 à 10h16

I paid fast shipping 9.50 but it was not fast at all (48h)

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Response from Petit-Fernand Published on 02/10/2023

Good morning Marina, we are sorry that your order did not arrive on time. One of our operators will contact you later today. See you soon, Chiara Petit-Fernand

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Nas

Rating: 1 out of 5

Published on 30/09/2023 à 09h24

Disappointed by the personalized boxes, it's a simple sticker stuck on the box, I could have done it myself and the price is quite for the item. Too bad the box looks so cute on the website. I wouldn't recommend this site again.

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Response from Petit-Fernand Published on 05/10/2023

Hello, We are sorry to learn that our product does not correspond to your expectations. The stickers are personalized for our lunchbox so that the children can change them over time to suit their tastes. We still hope that the quality of our product meets your expectations. Have a nice day, Camille C-MonEtiquette

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Nurcan I.

Rating: 1 out of 5

Published on 29/09/2023 à 17h02

The processing time was 5 working days instead of 48 hours! Delivery time by post one week within Germany! After a long wait, the stickers were much smaller than pictured/imagined. Conclusion: better to print them out yourself at DM or rossmann

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Response from Petit-Fernand Published on 02/10/2023

Hello, we are sorry that it has taken longer than expected. ?? We have contacted you today to offer you a solution. Have a nice day, The EsIstMeins Team

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Safiatou

Rating: 4 out of 5

Published on 29/09/2023 à 13h52

The stickers are very nice

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Response from Petit-Fernand Published on 24/11/2023

Hello, Thank you very much for your message? Hello, Camille Petit-Fernand

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Laura

Rating: 4 out of 5

Published on 29/09/2023 à 12h29

Beautiful labels...some after several washes come off!

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sabrina D.

Rating: 4 out of 5

Published on 29/09/2023 à 10h21

Service a little slow but by contacting customer service they reassured me that they would ship it as soon as possible. Response: I have already received it some time ago. Thank you very much

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Response from Petit-Fernand Published on 29/09/2023

Good morning Sabrina, thank you for your comment. We hope to receive your order as soon as possible. We remain diponibile for any clarification.

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Erica L.

Rating: 4 out of 5

Published on 29/09/2023 à 10h04

Ordered September 12 I have not received anything yet. I REMEMBER THAT TALKING WITH ASSISTANCE THEY SENT ME BACK THE PRODUCTS I hope to receive them soon The girl was very kind Thank you very much!!!

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Response from Petit-Fernand Published on 29/09/2023

Good morning Erika, thank you for your comment. I wish you to receive your new order as soon as possible.

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desiree Sanz

Rating: 1 out of 5

Published on 29/09/2023 à 08h08

I have not received my order and I ordered it more than 20 days ago.

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Response from Petit-Fernand Published on 29/09/2023

Good morning, We are sorry for this delivery anomaly. We will contact you today to help you as soon as possible. Good morning, Camille Petit-Fernand

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ALFONSO P.

Rating: 4 out of 5

Published on 29/09/2023 à 08h08

Delay in product delivery.

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Response from Petit-Fernand Published on 29/09/2023

Good morning Alfonso. We are sorry that you have experienced delays in delivery. We hope you are still satisfied with the quality of our products.

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Jessica Castillo campos

Rating: 1 out of 5

Published on 29/09/2023 à 08h02

25 days later I am still waiting for my order the first time I ordered everything fast and good but this time very bad.

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Response from Petit-Fernand Published on 29/09/2023

Good morning, We are sorry to hear that your order has not yet been delivered. The second shipment we have sent you is on its way to you and will arrive soon. Good morning, Camille Petit-Fernand

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AA

Rating: 1 out of 5

Published on 29/09/2023 à 07h58

The order was never delivered to me.

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Response from Petit-Fernand Published on 29/09/2023

Good morning Anna, we are sincerely sorry for this anomaly. One of our operators has contacted you to find a solution. We hope you will receive your order very soon. See you soon, Chiara Petit-Fernand

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BT

Rating: 1 out of 5

Published on 29/09/2023 à 07h18

This is the second time I have had an order not arrive on time.

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Response from Petit-Fernand Published on 29/09/2023

Good morning, We sincerely regret that the post office did not deliver your order within the indicated deadline. Good day, Camille Petit-Fernand