Customer reviews of Petit-Fernand

I ordered 2 lots of stickers and waited the 2 weeks as stated to receive them but nothing arrived even thought it stated as delivered on the tracking information.

Never received order or replies from feedback

Good quality and easy to use, good value for money.

This is the second time I have purchased the same product because I was happy with it. This second time I evidently made a mistake with the label graphics so it is barely legible. The light text on a dark patterned background does not hold up. I was a little disappointed, but again, it was partially my fault.

Very long delivery time, poor quality. Does not stick to the triangular colored pencils. Also detach quickly from the edge of other pens. Shoe stickers do not hold well or for long. Very disappointing.

Super quality . The kids love it Long delivery

I haven't received my order! I have contacted you twice already and not had a response!

Order arrived incomplete but very responsive after-sales service. Congratulations!

*Yes you since contacted me and now telling me I need to wait until the 25th there are still people writing on your Facebook Page this morning about orders not being received from ordering on the 2nd September. You are also still deleting peoples comments thank god I have my money back from Paypal it's the first and last time that I will ever be ordering from you. I receive things quicker from China its a joke* Never arrived and according to my tracking on my account it says delivered not sure how you would know that though when it isn't a tracked service contacted you with no reply thank god I paid on credit card as just got my money back really should avoid Facebook reviews are not good either and you have removed a lot of people's comments funny that!!!!!

I have been buying from Petit-Fernanda for eight years now but unfortunately I find that the quality is not what it used to be. The thermoadhesive labels come off easily and so do the object labels.

Quite terrible, as the stickers did not arrive in full.

Product never arrived. Automated email on contacting saying if parcel not arrived chase the post office, however the confirmation email for order said the parcel was not tracked so Post Office cant do anything. Waiting for time lapse for dispute to be raised with bank.

Shipped on time, even if it seems a bit long for something from the country next door. The whole thing was put in a simple envelope, it arrived all twisted and perforated. The labels themselves are perfect, I love the look, they're easy to use, and the format doesn't take up too much space for storage. The labels are sturdy, as usual, and once stuck it's impossible to remove them. They're really, really good!

Hello, I placed my order 3 weeks ago and it has never arrived.

I have purchased several years and the stickers have always been great. This time I placed the order on September 2, and I still haven't received it, I haven't gotten a satisfactory response either, the 3-10 business day delivery deadline has been exceeded. And I have had to mark the school supplies differently because I still don't know anything about my order.

I have been ordering twice now and even though I asked for the order tracked, the ORDER DOES NOT REACH ME........... Too bad because the labels are cute, but I see myself forced to stop ordering from this site!!!

We paid an additional fee to receive the package on time and we washed it later.

I did not receive the product

Lots of choice of colors, patterns and shapes!

Ordered on September 3 and still not received on 18 !!!!!!

I paid for expedited shipping but the package arrived late. The labels are worth less than their price

I never received the package or even a tracking number.

On the website the package with 50 labels shows delivered, but I never received it. Wrote 2 complaints and 1 email to customer service, never received a response.

Choice, quality labels. Delivery times a little longer than advertised, but still correct.

I had paid for the package to arrive within 18 hours, and I got it in Brussels 6 days later.

Overall, the products are nice and practical, although the only downside is that the iron-on labels come off after washing at 40 degrees. Delivery time always a little longer than expected.

I'm not satisfied because I paid a lot for express shipping and it took 6 days to receive them.

Aesthetically beautiful and functional labels. Wide range of products and choice

Unfortunately the labels came off in the first wash.

I have not received my order and I have not received my refund.

It is a scam, the orders do not arrive ...

Delivery ?? delayed by more than a week, delivery at 9 . Never returns from you, please refund my express delivery which was never respected!

I still haven't received my order

All wrong from the beginning. I did not receive my order either of the two times it was ordered.... I say they didn't send it to me because the post office is not so useless. A M... everything. The company, the staff and the whole claim process. They set up contact channels and respond when they feel like it....

I placed the order three weeks ago and I am still waiting. I contacted customer service and still have no response. They do not deliver on time at all. I hope they will give me an answer as soon as possible or refund my money.

The product is great. It is the second q I order something and I like the material this time it was because of the delivery date. It took a long time. And they only said 3 days. But well. Thanks

I did not receive my order

Superb labels, it remains to be seen how they will hold up over time...

I am still waiting for the product, when I was initially told that I would have it in 72 hours and then I was told 3 to 10 working days. I am still waiting after more than three weeks of ordering. It's a shame, hopefully it will arrive by Christmas, and I wanted it for the start of our children's school. Last year the same thing happened and we fell again trusting you.

I still haven't received my parcel, dated August 30, 2023, even though it's now September 16, so I can't comment favorably on my experience !!!!