Customer reviews of Petit-Fernand

Great labels seem to be hard wearing, nice bright colours look really neat on clothing and accessories for school

Easy to order and good quality, but delivery takes a long time.

Goods have not arrived

Brighter labels would be nicer and too long to make and send over 10 days.

Labels lifted in 1st week

The items we ordered are great but the first order was lost in transit , but the company were more than happy to either refund or send out a second lot.

Never received my order!

I have not received !!!!

Very good, just the first name is a bit small.

Package has not arrived

Quick and tidy handling. Easy to use and neatly designed like a checkbook back then, as well as easy to peel off and plenty of iron-on paper available. The selection of fonts, background colors / patterns available. Only the animal applications etc. for the name could be significantly expanded, also with other areas of interest. But otherwise completely satisfied with it.

Very original and high quality product

I placed the order on Aug. 17 and it never arrived, they sent back at their expense a second order on Aug. 30 and that too never arrived I was hoping to receive it before day 11 now my child starts school and I don't have the labels for the uniforms

Ordered in August. Still not arrived last week so messaged with my order number. They reply to ask if it's the correct address. It was a complete different name and address to my address somewhere in Kettering.my order confirmation email states my correct address. I tell them it's incorrect and let them know my order confirmation shows my name and address. They then begin to call me Cara (wrong name after I've told them my name is Leanne) which was the name who lives at the address they have written down incorrectly. I still have no order and nobody is helping. I want my money back and will purchase elsewhere. ! I have emailed and called please take a look at your emails I've left three now ! Contacted on social media also but no reply. My daughters are at school one just started secondary school and we have no labels In Clothing and no reply to my emails to send me what I've purchased!

Completely wrong order

Labels not arrived 2 messages: Automatic response then response with waiting for the deadline with the post office .... yet with indication of delivery. I'm waiting for the rest

My order was what I wanted. Delivery was fast. On the other hand, the website has a few bugs, and I had to go back 2 or 3 times to validate my order.

Order never arrived!!!!!! I have been waiting for more than a month

Very good but there were labels that did not peel off well so it got a little damaged. ( iron on labels )

Ordering and processing were great. Only the production and shipping time was quite long at over 10 days.

Last year the same thing happened the shipping is lousy, the quality of the stickers is good but the shipping is not recommended at all, the stickers will arrive in November.

fast delivery, solid materials, sturdy fastener, I bought a drip box and an easy-open gourd, the drip box is a little hard for a child to open, but I think it will get easier with time.

I'm very happy with the personalized labels. They stick perfectly well even after washing. I had paid 9.50 e for delivery so that they would arrive in 24h, but there was a problem. The delivery was fully refunded. Customer service is very responsive.

This is the second time I have ordered the stickers and I really like them. This time I only give them 4 stars because they took a long time to arrive.

the labels have a variety of colors and small images top, the book-like system for the different labels with integrated instructions super easy to use. and the binder labels for big and small super for all tastes.

I purchased the stickers and they've been brilliant, my children have been back to school about a month now and theyre still stuck to labels after plenty of washes. Also used on daughters school shoes and drink bottle and not budged. Will definitely be ordering more in future and recommend.

The labels are very pretty and practical. My daughter was delighted, but none of the labels held up in the wash. Very disappointing!

1st time I test frankly for the moment nothing to say nickel

Hi, they are very nice but arrived a little late, I thought they were lost. I have not used them yet

I complained about ordered goods and got one, actually two stupid answers.

Super sticker! As described! Top.

Too long delivery time. They do not comply with the periods marked by them. I placed an order on 8/21/08 and today 8/09 it still hasn't arrived. I wrote an email and they have not even answered my questions. I think the delivery time is excessive because I will no longer be able to use it for this course. I do not recommend it

Placed an order which took about a week to arrive. Order arrived and had another child's names in the labels (GDPR breach?!?). I emailed instantly and was told they would send a replacement out free of charge, as if they were doing me a favour!!!. The next order also took a week to arrive and arrived after my children had already started back at school and I had had to purchase more labels from another supplier. I have been ordering from Petit-Ferdinand for 5 years and have always highly recommended the company to others. I feel like this experience has left a bitter taste in my mouth and I can't imagine ordering with them again in future or recommending them to others. Such a shame!!!!

Hello, I placed my first order on your site on August 14 to prepare for my son's first day of school, carefully labeling all his clothes. I opted for iron-on labels. In my opinion, this bonding technique made the labels "more resistant". With 3 days to go before the start of the school year, I did the first cleaning and... I found the labels completely unstuck! I had followed the instructions to the letter. So I'm forced to recommend "self-adhesive" labels. I'm extremely disappointed.

My order placed on.17/08 has not arrived.

These labels are really cute and easy to use. I feel like the quality has dropped since I order last time a few months ago. A few have ripped when I tried to take them off the sheet.

I had problems receiving the labels,they never arrived through the mail. Customer service was really nice and attentive,so much so that they sent the labels back at their expense.

About a month after sending, nothing has yet been received ... I understand non-tracking, but the time elapsed is far too exaggerated ...

Good product, fast delivery! No problems at all!

Cool! My kids love designing their own stickers and the work well.