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P
Rating: 4 out of 5
Superbly presented labels with free summer-themed stickers. Thanks !!!!!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 933 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1 and 4 stars
Reset filtersM
Rating: 1 out of 5
August 16 I place an order. More than 10 calendar days later and I still don't have it. I write and they answer me in French and ask me for a satisfaction survey. I do not recommend until the problem is solved.
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Response from Petit-Fernand
Good morning, We are very sorry for this situation, your order should have already arrived with Correos. As for your message, the answer had to be in Spanish, we are sorry. However, you can email us directly at contact@petit-fernand directly so that we can help you as soon as possible with this situation. Good day, Camille Petit-Fernand
V
Rating: 1 out of 5
Nothing, I never received the order
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Response from Petit-Fernand
Good morning, We are very sorry for this situation. I confirm that your order has been refunded. Good day, Camille Petit-Fernand
A
Rating: 1 out of 5
I ordered some labels for my son's school on August 18. The delivery date was August 23 to September 1. Today is September 3rd and they have not arrived yet. It's an informal company, you can't trust them. I had to use temporary crappy white stickers. I hope I receive them and that they are not lost somewhere. They are not cheap, I spent 30. Honestly it's better to order from Amazon or any other supplier. I have complained and not even an apology or anything. INFORMAL!
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office has not delivered your order since we shipped it on 08/21. We have just sent you an email to give you a solution as soon as possible. Good morning, Camille Petit-Fernand
A
Rating: 4 out of 5
We were satisfied with the receipt of the order, but the only negative point is that I was unable to activate the promos (codes to be indicated on the order form) that I regularly receive by e-mail.
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J
Rating: 4 out of 5
It's great, but there are no more labels with initials in the primary pack? I'd also like the pages to be pre-cut at this price. So that I could tear out the empty pages as I go along. To see more clearly. Thank you
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I
Rating: 1 out of 5
Order received quickly but wrong order received (wrong first and last name). The company reacted quickly to send me back the correct order except that it was too late for labelling.
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Response from Petit-Fernand
Hello. We're sorry about this production error, but we do our best to avoid this kind of situation. Please let us know if you have received your labels! We'll be happy to help you. Luce C-MonEtiquette
O
Rating: 4 out of 5
Highly recommend! The labels are beautiful and of good quality. I've ordered before and I'm very happy again. The delivery was a bit long but otherwise nothing to say.
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D
Rating: 1 out of 5
Order still not received. Result: no labels for my son's first day of school tomorrow. Problem reported to C-monetiquette but no willingness on their part to solve the problem under cover of very polite emails but no effective action. In short, I don't recommend them. Money wasted.
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Response from Petit-Fernand
Hello. We're very sorry that your order arrived late, as the postal service was slightly delayed during the summer. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
C
Rating: 4 out of 5
Beautiful kit received for the start of the school year, my daughter was happy but I thought the inscription would be bigger.
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J
Rating: 4 out of 5
Super gorgeous
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C
Rating: 4 out of 5
Complete pack for kindergarten and fast shipping
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I
Rating: 1 out of 5
After more than 15 days, the order did not arrive, although I have been refunded the money I had to order from another site because I needed them and I did not have them.
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office did not deliver the order we sent you. Good morning, Camille Petit-Fernand
L
Rating: 4 out of 5
Everything went extremely smoothly. Quick and efficient.
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S
Rating: 4 out of 5
Second order for me and I'm delighted. I took advantage of the Gemo offer (10 labels for 2) and there were even some pretty stickers on the summer theme which delighted my 7 year old daughter.
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I
Rating: 4 out of 5
Product as described
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I
Rating: 1 out of 5
It never arrived and they were not even able to warn me that it would not arrive. I will never buy from !!!!! again.
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Response from Petit-Fernand
Good morning, We are very sorry for this situation. We are sorry to inform you that your order was due to be delivered on time. I confirm that your order has been fully reimbursed. Hello, Camille Petit-Fernand
S
Rating: 1 out of 5
Order placed on 19/08 Shipped on 22/08 It is now 3/09 The order has still not arrived? Other sites go much faster: too bad for me
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
M
Rating: 4 out of 5
I always buy from this site because I like the quality of the lunch boxes. Just the color of the pink seems a bit dull this year, but there's not much choice for girls on the site or anything new. And I like the quality of the labels, but after 1 year unused labels don't stick very well if you haven't used them. The free design is nice to reflect the brand but should be personalized for girls as it's made for boys.
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S
Rating: 1 out of 5
This is the 3rd time I have ordered labels from this website. I've never had a problem before but my last order was a disaster. The names are illegible (very small font and the color is very light) and to top it all, the labels don't stick. After 24 hours, they're already half off. Really very disappointed... I won't be ordering from c-monetiquette again.
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Response from Petit-Fernand
Hello, I'm sorry that you're having problems with your labels, and that some of them have arrived with a printing defect. I've just e-mailed you to suggest some solutions. Have a nice day? Luce C-MonEtiquette
A
Rating: 1 out of 5
I paid for express delivery (9.5) and my order arrived in over 7 days! It's outrageous to steal from customers in this way! A voucher from you would be the least I could do to compensate for this dishonesty. Thank you for your help.
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Response from Petit-Fernand
Hello, we are sorry that the Chronopost delivery did not meet these deadlines. I will contact you by email to discuss a solution. We're here to help. Have a nice day? Luce C-MonEtiquette
T
Rating: 4 out of 5
This is the second year that I have ordered labels for my children and my little nephew. I was satisfied with the coupon code I had, the speed of delivery and, of course, the free shipping. I recommend this site and will certainly order again soon.
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I
Rating: 4 out of 5
2nd year ordering for my son. The labels hold up very well, last year's still hold up despite washing.
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J
Rating: 1 out of 5
I still haven't received anything and unfortunately I don't think I ever will and in any case now it's all over for the start of the new school year. So it's hard to say but I'm disappointed.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
I
Rating: 1 out of 5
Order not received after 17 days.... after-sales service tells me to wait, then wait another 2 days..... well, back to school is over, I have to buy labels in a hurry from a supermarket and do it by hand. Is the cmonetiquette website or the post office incompetent? All in all, what a waste of time and money! Order now!
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Response from Petit-Fernand
Hello. We are very sorry that your order did not arrive. I will contact you this morning to discuss what solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
M
Rating: 1 out of 5
Order still not received it's been nearly 3 weeks since I placed the order!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
I
Rating: 1 out of 5
Order not received!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
V
Rating: 4 out of 5
Delighted with my purchase. The only hitch is that the quantities are a little unclear in the explanations. Otherwise, I'm delighted with my purchase.
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G
Rating: 4 out of 5
Cute and useful labels, fast delivery, the downside is the price...
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B
Rating: 4 out of 5
easy, fast and no sewing!
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S
Rating: 1 out of 5
Hello, Parcel indicated as delivered in my letter box except that I did not receive anything! It's a shame because school starts in 2 days!
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Response from Petit-Fernand
Hello. We are very sorry that you have not yet received your order. Please contact us at [email protected] so that we can help you. We remain available to help you. Luce C-MonEtiquette
G
Rating: 4 out of 5
I've been dropping your labels for years, and I'm a little disappointed with the quality over the years, but they're still quite good.
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T
Rating: 4 out of 5
Easy ordering and fast delivery.
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I
Rating: 1 out of 5
I've been waiting for my order since 18/08. Still no news and a useless after-sales service that reassures me about delays that are only increasing.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. We contacted you this morning to discuss possible solutions. We remain available to help you. Luce C-MonEtiquette
K
Rating: 4 out of 5
Perfect control
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I
Rating: 1 out of 5
I received an incomplete order
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Response from Petit-Fernand
Hello, we apologize for this production error. I hereby reconfirm that the missing elements of your order have been reproduced and that you will receive them very soon! Have a nice day? Luce C-MonEtiquette
I
Rating: 1 out of 5
My labels ordered for stationery don't stick, customer service tells me I should have taken labels for small stationery... Total disappointment, I ended up with a huge batch of labels that I wasn't going to use and that didn't stick, even though it wasn't specified on the site and I'd bought them in the stationery tab... Really disappointed When it comes to shoe labels, the transparent film also peels off, making the label all sticky.... Really not great
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Response from Petit-Fernand
Hello, I'm sorry you're having problems with your labels. We've just e-mailed you to discuss the solutions we can offer you. Have a nice day? Luce C-MonEtiquette
I
Rating: 1 out of 5
I never received it and I can't track my order.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
L
Rating: 1 out of 5
Very disappointed! After just one run in the washing machine, all the labels came off (the self-adhesive ones and the thermo-adhesive ones)! After spending two hours gluing everything together, I'm extremely disappointed!
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Response from Petit-Fernand
Hello, I'm sorry you're having trouble with your labels. I will contact you this morning to discuss a solution. Have a nice day? Luce C-MonEtiquette
S
Rating: 1 out of 5
Never received my order
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette