Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 52 931 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1 and 4 stars

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M
Marie Grandchamps
Rating: 4 out of 5
Very happy with my order.
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Juliana PADRE
Rating: 4 out of 5
Fast and the product is practical and top
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Sylvie
Rating: 1 out of 5
Labels do not stick to pencils, felt-tip pens, etc. Yet the surface has been degreased
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Response from Petit-Fernand
Hello. We're sorry that you're not entirely satisfied with our products. Indeed, the 1-line object labels are made to fit on thick felt-tips or pencils! The "mini" format is better suited to thin pens such as colored pencils and ballpoint pens. I'll be in touch to help you. Have a nice day? Luce C-MonEtiquette
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Mbaki
Rating: 4 out of 5
I made one mistake with the autothermic labels: I only wanted stickers.
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Invité
Rating: 1 out of 5
I followed the instructions to the letter, and out of 15 labels applied, half fell off on the 2nd day, on cotton t-shirts. Very disappointing.
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Response from Petit-Fernand
Hello. I'm sorry you're having trouble with your labels. I will contact you to provide you with solutions. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
The deadline is short and respected and the labels seem to hold up. We'll see in 1 month?
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Fleur
Rating: 1 out of 5
As I write, I still have not received my order, nor any proposal from the after-sales service to respond to this situation, apart from emails containing surveys to find out if I am satisfied with their services.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Miriam
Rating: 1 out of 5
I have not received my order after almost a month.
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Response from Petit-Fernand
Hi Miriam, we have sent you an email to help you as soon as possible. It is a postal anomaly, because your order should have arrived. Good morning, Sandra Petit-Fernand
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Invité
Rating: 4 out of 5
Fast and clear. Only downside: the price is overrated for the product.
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Stephanie
Rating: 4 out of 5
Very good, I recommend.
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Amandine S
Rating: 4 out of 5
Labels can be customized for both font and color. For objects, large labels work well on pens and pencils.
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Anne
Rating: 4 out of 5
Very pretty labels, but unfortunately they don't stay stuck on the supplies...it's a real shame because they seem to be very well made.
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Invité
Rating: 4 out of 5
Easy to order, just one problem with the delivery but my order was returned without a hitch after my call.
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lilo
Rating: 4 out of 5
This is the second time I've ordered from c-MonEtiquette and I'm very satisfied with the service. I find the labels very useful and very pretty. I like the fact that you can customize everything (designs, fonts, etc.). The labels are delivered quickly. The only downside is that on my last order I had to add extra purchases because the amount of my order was too low (3Euros) and therefore impossible to validate!
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Beril
Rating: 4 out of 5
Everything great, I gave four stars for the delay in delivery. Otherwise everything else is okay.
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Charles BOUCHER
Rating: 4 out of 5
Simple order, fast delivery. Gluing rather effective overall
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Client
Rating: 4 out of 5
The self-adhesive labels peel off quickly, I prefer the iron-on ones, otherwise fast, professional delivery.
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Caroline Trichot
Rating: 1 out of 5
Ordered for 3 children, 50 labels for each name. The labels for one of the children were mixed into the pack for each of the other 2 (20 in one, 30 in the other). Very disappointing for the target audience, i.e. children.
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Response from Petit-Fernand
Hello, We're sorry to hear that your order is not to your complete satisfaction. Unfortunately, for ecological and practical reasons, we only separate the labels when you buy packs. Very nice day to you, Cmonetiquette
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Invité
Rating: 4 out of 5
Fast delivery and well-made labels
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Gaëlle LE DROGOFF
Rating: 4 out of 5
Easy, fun ordering, fast delivery
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Eleonora
Rating: 4 out of 5
Although there was a delay in the delivery of the products the customer service was definitely efficient, always present and helpful, even during the holiday season. They arranged for a new package to be sent back to me and I really appreciated it. The product is great
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Thomas
Rating: 4 out of 5
I recommend, professional and fast Quality labels only downside a little expensive
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Mapi Romanos
Rating: 1 out of 5
The product I have no idea if it is of quality, since August 10 I placed the order I am still waiting for it to arrive. The product may be 10, but the service is terrible, so it doesn't pay off. If someday the order arrives I will tell you....
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We have contacted you to help you. Good morning, Camille Petit-Fernand
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Amparo Ortiz
Rating: 4 out of 5
Perfect labels, everything ready for back to school
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Elisa
Rating: 4 out of 5
Product as ordered, goods arrival on time
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Mal
Rating: 1 out of 5
My order has not yet arrived since August 9.
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Response from Petit-Fernand
Good morning, We are sorry to hear that you have to wait so long to receive your order. The second shipment we sent you should arrive next week. Good morning, Camille Petit-Fernand
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Jessie Ducteil
Rating: 4 out of 5
Very satisfied my daughter is 8 years old and since her entry in nursery I call upon this company fast delivery affordable prices ????
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Rahima Ben Berkane
Rating: 1 out of 5
I still haven't received anything, so it's difficult to leave a review?
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Response from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to help you as much as possible. Have a nice day, Cmonetiquette
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Invité
Rating: 4 out of 5
Good products not bad choice only downside the price which is to my taste in a little too chèr
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Karin V.
Rating: 4 out of 5
This is the third time I have ordered the personalized labels for kindergarten. Always very satisfied. Good quality and fast delivery
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maev
Rating: 4 out of 5
Nice labels, varied choice. I removed one star because some of the labels peel off the pens. This was not the case with my previous orders.
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Invité
Rating: 4 out of 5
Very nice practical Nevertheless on the crayon it sticks not so well but otherwise very nice fast delivery ao top
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laura T.
Rating: 1 out of 5
I really like the product, too bad I never got it ...
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Response from Petit-Fernand
Good morning Laura, we are sorry for this shipping anomaly by postal services. We have sent you an email to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
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Nadia Abdillah
Rating: 4 out of 5
The labels are very pretty and effective. Shipping is quite fast so I highly recommend ?
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Invité
Rating: 1 out of 5
I have not received my parcel.
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Response from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email to propose a solution to your problem. Have a nice day, Cmonetiquette
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Lucie KIKADI
Rating: 4 out of 5
We received our parcel in a much shorter time thank you!
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Emeline SELLIER
Rating: 4 out of 5
Correct order but the greaseproof paper for sticking labels was missing and must be supplied.
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Sylvia
Rating: 4 out of 5
Following a small problem with the delivery, they returned my order super quickly. Thank you so much!
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Emeline
Rating: 4 out of 5
The labels and the wide choice of personalization options are fast and efficient. I'm waiting to order the colored gourd. I recommend fast delivery.
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Pauline De Belly
Rating: 4 out of 5
The order conforms to the visuals on the site.
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