Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 834 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1 and 4 stars

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Priscillia
Rating: 4 out of 5
I've just received my stickers and I'm very happy with the result. I haven't used them yet, so I don't really have an opinion on how to use them, but I will for back-to-school. Ordered and delivered on time, nothing to say. So far, I'm happy with the way my order turned out.
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Heather
Rating: 4 out of 5
I thought these were great value for money. Lovely choice of designs and colours. Not given 5 stars, as yet to really test how well they stay on clothes etc after washing. Havent use them in ernest yet as little one is still at nursey.
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Laura
Rating: 1 out of 5
I have not received my order,placed on 31/07
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Response from Petit-Fernand
Good morning Laura, we are sorry for this shipping anomaly by the postal service. We have refunded your order as requested. We remain available and wish you a good day. Alessio, Petit-Fernand
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Invité
Rating: 4 out of 5
I'm very happy with my self-adhesive labels. I've been ordering them for several years and I've never been disappointed.
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Audrey
Rating: 1 out of 5
Order placed on 09/08, supposedly shipped on 11/08, here we are on 23/08 and still nothing received!
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Response from Petit-Fernand
Hello Audrey, we're sorry about this delivery anomaly from the Post Office. I have just sent you an email to help you :) Have a nice day, Sandra C-MonEtiquette
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Christine C.
Rating: 4 out of 5
Although it didn't arrive around, the customer was very helpful and sent a new one right away. I do buy from this shop every year and highly recommend them.
Response from Petit-Fernand
Thank you for being our loyal customer and apologise for the postal services!
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Mimi
Rating: 4 out of 5
Fast shipping. The labels were exactly as shown on the website.
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Mathilde Malapert
Rating: 4 out of 5
Thank you for your speed and especially for the different choices you bring. Keep up the good work! Kind regards
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Maeva
Rating: 4 out of 5
Second order, the labels are so pretty with cute little patterns, I just didn't recommend the thermal labels that didn't hold on the clothes last year. This year I'm trying out the stickers, so we'll see what happens?
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Patricia Muñoz Rivas
Rating: 1 out of 5
I have not received the order after 20 days. I have written and no one responds. Very bad service.
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Response from Petit-Fernand
Good morning Patricia, We are sorry for this situation. Your order will be shipped again as soon as possible. Good day, Camille Petit-Fernand
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Invité
Rating: 1 out of 5
Hello! We're back from vacation, but there are no parcels with stickers. You write what you sent, but nothing has arrived.
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Response from Petit-Fernand
Hello. We're sorry you still haven't received your order. I see we sent your order back yesterday! We hope you will receive it soon! We are always available to help you. Luce C-MonEtiquette
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Stéphanie Borbone
Rating: 4 out of 5
Oui très bonne les enfants son près pour la rentre merci
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Sabine
Rating: 4 out of 5
Good product except that after several washes it comes unstuck.
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Gemma C.
Rating: 1 out of 5
Order was dispatched 11 days ago still no sign. Contacted them and they have offered a refund or send again. I've opted for refund as I need it before school starts soon so will have to go elsewhere, its a shame as they had good reviews for quality.
Response from Petit-Fernand
Dear Gemma, thank you again for choosing us. We are sorry again that the postal services lost your order. We rely on the post same as you are and unfortunately we could not influence their delivery or delays. Everything that depends on us was offered to you and we hope you will give our labels another chance!
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Sarah Zaghouani
Rating: 4 out of 5
Nice label
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Fatoumata Diaby
Rating: 4 out of 5
Order received in 72, fast and reliable
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In C.
Rating: 4 out of 5
Punctual and accurate service
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Invité
Rating: 1 out of 5
Out of two books of labels, one did not bear my child's name!
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Response from Petit-Fernand
Hello, I'm sorry you didn't receive your full order. I have just contacted you by email to help you! Have a nice day? Luce C-MonEtiquette
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Lucie
Rating: 4 out of 5
quality product, fun for children fast shipping
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Francesca C.
Rating: 1 out of 5
Never arrived anything and they didn't answer the email
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Response from Petit-Fernand
Good morning Francesca, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
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Angela
Rating: 4 out of 5
The labels I ordered are great. They stick really well to the textiles. Delivery took a little longer, but it was still okay.
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Response from Petit-Fernand
We are sorry that the delivery took a little while. However, we are pleased that you are satisfied with the labels. Have a nice day, ? Elise, EsIstMeins
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Jennifer Houtin
Rating: 4 out of 5
First order not received. I wrote to customer service who immediately sent a new shipment at their expense. The labels are very pretty and stick very well. Satisfied with my purchase, I recommend it.
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Verónica
Rating: 1 out of 5
The order says delivered and I.bo have received nothing, I try to contact them and they only send satisfaction surveys or delivery periods.
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Response from Petit-Fernand
Good morning, We will contact you today to help you. Hello, Camille Petit-Fernand
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Maud Bouillet
Rating: 1 out of 5
As I haven't received my order yet, I can't really give my opinion. Is it being delivered?
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Response from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
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Ct
Rating: 1 out of 5
Still waiting for product to be delivered a month from ordering
Response from Petit-Fernand
Hello Cathrin, I am sorry to hear there are some issues with the postal services and you haven't received your order yet. I have sent you an email to offer you further solutions. Kind regards, Jessica, Petit-Fernand
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Large
Rating: 4 out of 5
Very satisfied with my order, which arrived fairly quickly. I would have liked more fonts but otherwise perfect. I order every year for my daughter.
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Denise
Rating: 4 out of 5
I always make more stickers for co''vosotros clothing, but it always takes too long to arrive. Otherwise everything is fine.
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Viviana Garcia
Rating: 1 out of 5
I am still waiting for the order, since July 27th and I have placed the order, in the status it says that it has been delivered and here I have not received anything, my daughter is about to start school and I still don't have the stickers!
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you. Hello, Camille Petit-Fernand
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User
Rating: 4 out of 5
Parcel received in less than 2 weeks. I took a pack for the nursery to which I added labels for objects. The shoe labels are great, too bad there aren't many in the pack. The labels stick perfectly well on a smooth surface, but some are the wrong shape or length and form air bubbles, for example the object labels on a water bottle. Also, none of the labels are suitable for a pacifier or its attachment, so I had to cut them out. If you're the sort of person who removes the original labels from clothes, you won't be able to stick on clothing labels. Nevertheless, I'd recommend them. It's practical and quick for everyone, whether parents, children or the staff who look after your children during the day.
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Vicky
Rating: 4 out of 5
The name stickers are very high quality, stick well and look very nice.
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Response from Petit-Fernand
Thank you for your order and your rating. We are very pleased that you like our labels. Have a nice day, ? Elise, EsIstMeins
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Lara
Rating: 1 out of 5
Very bad delivery time
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Response from Petit-Fernand
Good morning Lara, we are sorry for delayed shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
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Myriam Crapeau
Rating: 4 out of 5
Hello, I've been ordering products from you for years now and I'm always satisfied. But there were 2 downsides to the last order: - the "thin" 1-line labels, with no design, seem to be of poorer quality than in previous years, less solid and less thick. - concerning the sandwich box accessories, it's good to be able to find/change the fasteners, but they're impossible to fit together... any ideas? It's also a shame not to be able to use the same colors as before... it makes for some strange color mixes... Thanks
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Gemma M.
Rating: 4 out of 5
Delivery is too long and not specific enough. 3-10 business days. I would pay more for next day or a few days delivery. I love the labels and have ordered more but now have to wait another potential 10 business days.
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Cliente
Rating: 1 out of 5
Order not received!
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Response from Petit-Fernand
Good morning, We will contact you today to help you as soon as possible. Hello, Camille Petit-Fernand
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Laury
Rating: 4 out of 5
Fast delivery Product conforms to the description hate to see in time now
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Gissela Mejia
Rating: 1 out of 5
The package was lost and I had to call to have it sent to me.
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Response from Petit-Fernand
Good morning, Your new order will be delivered next week by Correos. We are sorry for this anomaly. Good morning, Camille Petit-Fernand
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Madame Aurélie Eckhout
Rating: 4 out of 5
Satisfied with the labels only small reproach the dimensions are not clear (my labels objects are too large I did not find the mini ??) Otherwise I recommend, very serious! Thank you
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Marinieves Fernández
Rating: 1 out of 5
The order has not arrived yet and I ordered it a month ago.
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Response from Petit-Fernand
Good morning, Your order has been shipped again on 18/08 so it will arrive next week. We are sorry for this situation. Good day, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Everything is great!
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Response from Petit-Fernand
Thank you for your order and your review. Have a nice day, ? Elise, ItIsMine
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Invité
Rating: 4 out of 5
Super! Great product
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