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G
Rating: 4 out of 5
4 stars because I haven't yet tested the hold of the self-adhesive labels and it's a shame you don't make the bag for nappy changing or doudou!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 925 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1 and 4 stars
Reset filtersD
Rating: 4 out of 5
I haven't tried the sturdiness of the labels yet, but the presentation is great and of high quality.
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V
Rating: 1 out of 5
To date (August 14), I still have not received my order.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
L
Rating: 4 out of 5
Fast delivery, fair price, great quality, just need to glue! Nothing to complain about!
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C
Rating: 1 out of 5
almost 10 days I'm waiting for my order and still nothing, but I've been charged.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
C
Rating: 1 out of 5
After having a delivery problem, the after-sales service was top notch.... Problem solved quickly... thanks I highly recommend... the labels are beautiful
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
S
Rating: 1 out of 5
Never received!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
I
Rating: 1 out of 5
Hello, I have not yet received the order, are already 6 days when I wait, so I can not give you a positive review.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
E
Rating: 1 out of 5
Label never received! Very disappointed 28 in the garbage can Never again
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
S
Rating: 4 out of 5
Fun, practical and fast site. Relatively fast delivery. Would have liked fewer iron-on labels in the pack.
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A
Rating: 4 out of 5
My children loved their labels and the little stickers they received as gifts. Thank you, we were not disappointed and now they are ready for the new school year.
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I
Rating: 4 out of 5
You have the option of selecting a pattern
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Response from Petit-Fernand
Thank you for your review :) Have a nice day, Elise, EsIstMeins
E
Rating: 4 out of 5
Great product!
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M
Rating: 4 out of 5
Ok everything is as ordered
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D
Rating: 1 out of 5
I did not receive my order and I have no response to my email but the order has been charged.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
N
Rating: 1 out of 5
I didn't receive my envelope, so I lost 30 euros! I would have liked a gesture from you but nothing came! I'll be sure to advertise with you!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
H
Rating: 4 out of 5
Satisfied with my order, however it's a shame that on some label sizes there is no family name.
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W
Rating: 4 out of 5
Second order and still satisfied.
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S
Rating: 4 out of 5
Great product, fast shipping but still a bit expensive
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M
Rating: 4 out of 5
I am satisfied, thank you. The labels are very strong, I recommend them.
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I
Rating: 1 out of 5
It's twice now that I haven't received my order and no one is helping you apart from telling you to go and see your horrible neighbors!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
M
Rating: 1 out of 5
I still haven't received my order. In addition, I have contacted the service 3 times both by email and via Instagram and I still have no answer.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
R
Rating: 4 out of 5
Delivery a little long
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L
Rating: 4 out of 5
I've been buying labels for years and never get any discounts. On the day I ordered, the code zen23 didn't work even though it was the last day. But otherwise the labels are very beautiful and practical. The kids stick them themselves on their clothes and objects.
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V
Rating: 4 out of 5
Quality, price, colors, choice, pattern all very good. Just a little long lead time
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L
Rating: 4 out of 5
clear and practical website, easy ordering, fast shipping RAS
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C
Rating: 1 out of 5
My order never actually arrived dispite been told it was dispatch 2 august
Response from Petit-Fernand
Dear Clare, we are very sorry to hear that the post lost your order. Please, contact our customer service for the suitable for you solution. We are here to help you! Kind regards, Stacy
E
Rating: 1 out of 5
Labels not received, but following my call I had the refund. however I had to manage to note the first name and surname of my son on all his belongings before his summer camp.
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Response from Petit-Fernand
Hello. We are very sorry about this delivery anomaly and we regret that we could not help you in any other way. Thank you for your understanding. Have a nice day? Luce C-MonEtiquette
P
Rating: 4 out of 5
Very good experience I recommend
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A
Rating: 4 out of 5
Product under test Fast delivery Iron-on labels more resistant than self-adhesive ones
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D
Rating: 1 out of 5
Unfortunately, I can't share the experience of fast delivery that I had a day ago. I ordered on 02.08. and to date no order has arrived. What a pity.
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Response from Petit-Fernand
problem with the post has not arrived. Standard delivery can take up to 10 working days. If you ordered on August 2 and the labels were sent on August 4, delivery could still take place this week. We can give you more information if you contact our customer service and quote your order number. We are happy to help you!
M
Rating: 1 out of 5
I have not received my order and they send me a message that it has arrived and it should have arrived from the 26th to the 31st and nothing at all.
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly on the part of the Post Office. We will contact you this morning to help you. Hello, Camille Petit-Fernand
J
Rating: 4 out of 5
I'm pleasantly surprised, it's really great.
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I
Rating: 1 out of 5
Nothing received more response g had to recommend elsewhere!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
I
Rating: 4 out of 5
Fast, secure ordering
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S
Rating: 1 out of 5
I'm still waiting for my labels!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
L
Rating: 4 out of 5
The labels are super useful because you can have the name of your child printed on the clothes without the need for permanent pens on clothes... Selecting the white name on navy blue or red background is a bit blurry, I recommend choosing other background colors and strong colors for the name of the small because, although you can read the name, the color has faded when I got the labels home.
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A
Rating: 4 out of 5
It's great that you can design the stickers differently together with your child. The ones from two years ago still stick firmly to the drinking bottle and lunch box despite washing up and dishwashers. The labels on the clothes also hold and are still easy to read. Great school set. Just a note, more of the very small labels for pens would be good, we couldn't quite manage it for colored and felt-tip pens and a few as replacements would also be good ...
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Response from Petit-Fernand
Hello, thank you very much for your purchase and your review. We are glad that the labels are still sticking so well after two years, that's great. We will also pass on your comment to the team. Have a nice day. ?? Elise, EsIstMeins
E
Rating: 1 out of 5
Order has not arrived after 17 days
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Response from Petit-Fernand
Good morning, We are very sorry for this situation. I confirm that your order has been refunded. Good day, Camille Petit-Fernand
R
Rating: 1 out of 5
I have not received it yet
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Response from Petit-Fernand
Good morning Rocio, We will contact you this morning to help you as soon as possible. Good morning, Camille Petit-Fernand