Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello Lucy, I apologise there were some issues with the postal services and your first order didn't reach you. Following our email conversation, I have now sent a new shipment of your order ?? Hope you receive it soon! Jessica, Petit-Fernand
P
Pat
Rating: 1 out of 5
I placed a first order and it didn't arrive and they sent me a new one and it hasn't arrived either.
Translated reviews
Response from Petit-Fernand
Good morning, Your order has been shipped again on 15/08, it will arrive at the end of this week. We are very sorry for this anomaly on the part of the Post Office. Hello, Camille Petit-Fernand
S
Stephanie Vautrain
Rating: 1 out of 5
Incomplete order. Complained to customer service three times. After 10 days still nothing. Claim made on paypal. I do not recommend I will order elsewhere
Translated reviews
Response from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
E
Ehb18
Rating: 1 out of 5
Ordered on 30th July, it's 22nd August and haven't received my delivery. Contacted yourselves three times and no reply to anyt
Response from Petit-Fernand
Hello Lucy, I am sorry to hear you contacted us and didn't get any reply from us! We usually strive to answer any queries as soon as possible. I have now contacted you by email to find a suitable solution for you. Looking forward to your reply! Kind regards, Jessica, Petit-Fernand
I
Invité
Rating: 4 out of 5
Label conforms to project. Holds up over time despite repeated washing.
Translated reviews
I
Invité
Rating: 1 out of 5
Order placed on August 8, the deadline to receive it was August 21 and to date no order received I find myself 6 days before school without my labels site not serious!!!
Translated reviews
Response from Petit-Fernand
Hello. We're sorry that you received your order late. I'm glad you finally received it! We'll be happy to help you. Luce C-MonEtiquette
S
Stefania
Rating: 4 out of 5
This is not the first time I ordered something from you, the products are great there was a little problem with receiving the package but you solved the problem promptly
Translated reviews
M
Masu
Rating: 1 out of 5
Hello, the second order I placed did not arrive, I don't know what happened but to this day I did not receive the order nor did anyone contact me. The order was scheduled to arrive on 7-8-2023.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you as soon as possible. Good morning, Camille Petit-Fernand
E
Estelle Monnard
Rating: 4 out of 5
The labels are pretty and practical. The reason I didn't give it 5 stars? The delivery time was quite long. It says 2-3 days for shipping but no time until arrival (it took +/- 2 weeks).
Translated reviews
I
Invité
Rating: 1 out of 5
I have not received my order N 2000945398. Even though I have claimed it, they have sent it again and I have not received it either.
Translated reviews
Response from Petit-Fernand
Good morning, We will contact you to help you. Hello, Camille Petit-Fernand
B
B. Bart
Rating: 4 out of 5
Labels as described. However, the delivery time was long (over 2 weeks).
Translated reviews
F
Fanny
Rating: 4 out of 5
Easy ordering, lots of choice, good quality. Delivery time may be a little long, but nothing to worry about.
Translated reviews
I
Invité
Rating: 4 out of 5
Excellent service and lovely stickers. Do come off sometimes, but most last very well.
D
Denise W.
Rating: 1 out of 5
It took over two weeks to arrive was unhappy as needed stickers for brownie camp
Response from Petit-Fernand
Hello Denise, we are so sorry there were delays with the postal services and your delivery took longer than expected. Hope you were satisfied with the product itself ?? Kind regards, Jessica, Petit-Fernand
D
Deb
Rating: 4 out of 5
The stickers are great, they stick so well and never come off, they're cute and it was a good price. I've ordered twice from here. The only thing I feel could be improved on is how long it takes to receive the order, which was about 3 weeks.
M
Momofyears
Rating: 4 out of 5
Very good purchase to label my son's school supplies. However, it lacks thin labels for the pencils, which is rather limited, fortunately I had anticipated taking more. I'd need a bit more design to customize them, as it quickly becomes "little/baby", but otherwise it's perfect. We found something to suit his age. Well-supplied pack and various labels that hold very well.
Translated reviews
I
Invité
Rating: 4 out of 5
Honestly, no worries, always so pretty and always good quality.
Translated reviews
I
Invité
Rating: 4 out of 5
The stickers are super great, but the rows on the stitched side are very difficult or impossible to remove
Translated reviews
Response from Petit-Fernand
Thank you for your review. We are sorry that this row is difficult to remove. You can remove the staples to peel off the labels, so that should work. Please don't hesitate to contact us if it doesn't work. Have a nice day, Elise, EsIstMeins
I
Invité
Rating: 4 out of 5
Nice label renderings, nice colors, patterns. Easy and interesting personalization! The negative point is that my notebook is badly stapled, but that's OK.
Translated reviews
M
Mireia Reales Esteve
Rating: 4 out of 5
I love it as always, Surprised by new wonders, but I wish others had stayed, like the tiny ones to identify each little Crayon, bic, etc ...
Translated reviews
C
Christophe
Rating: 4 out of 5
I find the delivery time very long, 10 days. For the rest, the product meets my expectations.
Translated reviews
I
Invité
Rating: 4 out of 5
Everything worked out great!
Translated reviews
Response from Petit-Fernand
Thank you for your order and your review. Have a nice day, Elise, EsIstMeins ?
T
Tamara Mateo Raygal
Rating: 1 out of 5
I have not received the stickers yet
Translated reviews
Response from Petit-Fernand
Good morning, We will be contacting you today to help you. Good morning, Camille Petit-Fernand
C
Chiara T.
Rating: 1 out of 5
The goods arrived with a printing error, after reporting I was told that it would be sent back correctly, but it never arrived
Translated reviews
Response from Petit-Fernand
Good morning Chiara, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
N
Nele
Rating: 4 out of 5
Reliable and beautiful motifs. Delivery time quite long, 2 weeks.
Translated reviews
Response from Petit-Fernand
Thank you for shopping with us and for your review. As stated on our website, our products are shipped from France, so delivery may take a little longer. However, we hope you like our labels. Have a nice day, Elise, EsIstMeins ?
C
Cr
Rating: 4 out of 5
The labels are very pretty and look good, too bad they're not better protected because the envelope got damp and the labels arrived all damaged.
Translated reviews
O
Olga Moradiellos
Rating: 1 out of 5
I have received nothing. I have been waiting for my order since July 31 (21 days).
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry for this situation. We will contact you to help you. Hello, Camille Petit-Fernand
C
Carolina Méndez
Rating: 1 out of 5
I have not received my order
Translated reviews
Response from Petit-Fernand
Good morning, We will call you today to help you as soon as possible. Good morning, Camille Petit-Fernand
K
Kirsten J.
Rating: 4 out of 5
The name stickers are really beautiful. Only the delivery time was a bit long, but if you know that and can take it into account, it's ok.
Translated reviews
Response from Petit-Fernand
Thank you for your order and your review. As our products are shipped from France, delivery may take a little longer than expected. However, we are pleased that you like the stickers. ?? Have a nice day, Elise, EsIstMeins
E
Elena C.
Rating: 4 out of 5
Great service and timely shipping
Translated reviews
M
Math
Rating: 4 out of 5
Very easy to use website, very cute designs, fast delivery and quality product! Only "hitch", it would be great to be able to change the pattern for each type of label.
Translated reviews
M
Mademoiselle Albuquerque
Rating: 1 out of 5
I know what happened this past year two orders never received but they sent them back to me
Translated reviews
Response from Petit-Fernand
Hello. We're sorry your order was delayed but we're glad we could help! Luce C-MonEtiquette
I
Invité
Rating: 1 out of 5
Order never received......
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
I
Invité
Rating: 1 out of 5
I have not received my order.
Translated reviews
Response from Petit-Fernand
Good morning, We will contact you today to find a solution. Good morning, Camille Petit-Fernand
L
Lorelie V.
Rating: 4 out of 5
Amazing quality as always. I have ordered this so many times for my sons school things. Thank you.
I
Invité
Rating: 1 out of 5
Order never received and paid for
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
A
Aurélie Dv
Rating: 1 out of 5
My order never arrived despite its delivered status. I'm disappointed and I won't have any labels in time for my children's first day of school.
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
S
Sheila Garcia
Rating: 4 out of 5
A little disappointed for the shipping time, but very happy with my order, I'm going to reorder ...?
Translated reviews
I
Invité
Rating: 4 out of 5
Error on the initial order, but top-notch after-sales service
Translated reviews
Response from Petit-Fernand
Thank you for your feedback, we are delighted to have been able to help you! Have a nice day? Luce C-MonEtiquette
H
Hanane Bourass
Rating: 4 out of 5
Very nice label ??
Translated reviews
We use cookies for audience measurement and improving user experience.
English 