The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Every new course I order. As always, good quality and beautifully designed labels.
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Silvia A.
Rating: 1 out of 5
I didn't receive the goods and paid for express delivery too!
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Response from Petit-Fernand
Good morning, we are sorry for this delay on the part of postal services. We have executed the refund as you requested. We thank you for your understanding and wish you a good day Alessio
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Nikki J.
Rating: 5 out of 5
I love all of Petit Fernand's products. Long lasting, durable and look good.
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Tatiana S.
Rating: 5 out of 5
For the first time I placed an order for kindergarten labels. All very accurate and convenient with the division of the type of adhesive !!! Bravi
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Catia F.
Rating: 5 out of 5
I have been using your labels for several years they are very comfortable and very beautiful.
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Miss N.
Rating: 5 out of 5
very good labels I will definitely buy them again
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EDOARDO
Rating: 5 out of 5
Great, for shipping everything comes in a letter envelope, so no delivery but they mail it in the mailbox, TOP
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S D.
Rating: 5 out of 5
I have used that company's stickers last seven years. It's perfect for school clothes, bottles etc. Very useful and doing their job.
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Sara
Rating: 1 out of 5
1 because there is no less. They never arrived and yes it is true that I was refunded after 2 weeks but still I needed them and I had to reorder them a month before school started. Shipping with someone better than Italian post office, no!!!?
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Response from Petit-Fernand
Good morning, we are sorry for this delay on the part of postal services. We thank you for your understanding and wish you a good day Alessio
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Cristina Paniagua Garcia
Rating: 1 out of 5
I bought hot melt labels and in the first wash they came off. I followed the instructions to the letter.
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Response from Petit-Fernand
Hi Cristina, we have contacted you by email to help you with the stickers that peel off. Greetings :)
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Valentina Z.
Rating: 5 out of 5
Thermoadhesive label: features as described, strong hold on washings, colorful and shipment happened smoothly. Highly recommended
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Manuela F.
Rating: 5 out of 5
Everything perfect and in accordance with the description
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Raffaele
Rating: 5 out of 5
Beautiful quality, durability and strong adhesive. Easy to order and maximum availability for any problem. One tip is to order early because it takes a good week to arrive.
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Corina R.
Rating: 5 out of 5
For three years I have been buying only from them , quality products .
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Francesca
Rating: 5 out of 5
Simple realization and lots of choice! Great delivery time, arrived in a very nice block with complimentary stickers. Excellent absolutely recommend and I will buy again
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l R.
Rating: 1 out of 5
After years of supporting this business, one order was not as it should be. The labels weee coming off on every wash unlike previous times. Instead of helping me out or trying to rectify the issue after I bought it to their intention, I was told they would not resend the item at their expense. Wonderful customer service! I'm response to your reply below I ordered them well in advance for the new academic year and new uniform, so hence I ordered them in July but they were not put to use until September! So yes you should review this. It is a product not doing its job. EVERY stick is coming off a very expensive private school uniform. Your further response justifies my comment on terrible service!
Response from Petit-Fernand
Dear Lorna, our sincere apologies for this situation. We understand your disappointment and will take this in consideration in order to update the claim period. At this stage we can not provide with the solution for the purchase from July. Thank you for understanding.
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Antonella M.
Rating: 1 out of 5
Let's say I can't do a review considering that my order never arrived
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Alessio
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Elvira Mangas Terron
Rating: 5 out of 5
Everything perfect as always
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Nicoletta R.
Rating: 5 out of 5
Very pretty labels and very easy to use
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Amaia Amozarrain Pérez
Rating: 5 out of 5
Very well everything!
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Lucy J.
Rating: 5 out of 5
Been ordering from this company for the last 4 years, great products at brilliant prices.
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Irene N.
Rating: 5 out of 5
I have been buying from them for years, always impeccable. There was an inaccuracy in the last order and they took care of it in record time. Top!
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Ester Berto Martinez
Rating: 5 out of 5
My shipment was lost and they reshipped it to me !!!! Very nice touch. Thank you
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ALESSANDRA R.
Rating: 5 out of 5
Excellent product
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Amanda
Rating: 5 out of 5
Amazing stickers for my little girl, they are exactly what we wanted for her things at nursery.
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Domenica M.
Rating: 5 out of 5
The labels are great! A little long shipping time , otherwise everything perfect
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Laura F.
Rating: 5 out of 5
Very good products and fast delivery. I recommend it!
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Silvia Sanchez Rosriguez
Rating: 5 out of 5
Fantastic personalized name and surname stickers but I chose the wrong size I needed.
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Antonio F.
Rating: 5 out of 5
Excellent product. All in all
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Janet E.
Rating: 5 out of 5
Ordered name stickers ,to put on childs school clothing was able to choose a design , arrived in time , happy with these stickers would recomend to family and friends
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Barbara P.
Rating: 5 out of 5
I have purchased labels for clothing, books, and items twice already; the products are perfectly meeting expectations. Last time there was a postal disruption, but Petit Fernand customer service was faultless, diligent and really friendly.
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Alice
Rating: 1 out of 5
I ordered my product , which never arrived ! I reported the problem and they immediately refunded me . However, despite the inconvenience of having to label everything manually because they did not guarantee me short delivery time!
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Response from Petit-Fernand
Good morning, we are sorry for this delay on the part of postal services. We thank you for your understanding and wish you a good day Alessio
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Lara C.
Rating: 5 out of 5
05/10/2022 I have been a customer for years. Everything has always gone well. But in my last order, as many as 70 labels were not shipped to me. I have opened several tickets to ask for them to be shipped, having already paid by credit card, but I have received NO response! In addition, the colors of the labels received are "faded" i.e., they are different shades from those seen on the website. 06/10/2022 I phoned customer service. My tickets had ended up in spam. The girl who handled my request was very nice. She apologized and immediately arranged to have the missing labels sent to me. I am obviously waiting to receive them. But I must say that I am very satisfied with their phone support!
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Response from Petit-Fernand
Bungiorno, we are sorry for this inconvenience. We have already contacted you to find a solution. Have a good day ? Alessio
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Silvia S.
Rating: 5 out of 5
Good quality labels, easy to apply and durable. Punctual shipping
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Sonja
Rating: 5 out of 5
Fast delivery and everything as requested
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Bursucanu V.
Rating: 5 out of 5
I am happy with everything
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Evelyn Romeo
Rating: 5 out of 5
We have loved the stickers, the only drawback is that the order arrived with another name but they solved it super fast and in 8 days as they say?
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M. Carmen Gálvez Ramada
Rating: 5 out of 5
Second order placed, and the order meets my needs.
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Nicole G.
Rating: 5 out of 5
I am a returning customer and have been using them for a couple of years now. I like how the labels are customisable (my son is able to choose back grounds etc) and the labels stay put and don't fade like others - they survive everything my son has put them through! I particularly like the shoe labels as perfect shape. They also arrive within a few days.
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Elena P.
Rating: 5 out of 5
excellent product! excellent print quality and applicability of labels!!!
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