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L
Rating: 5 out of 5
Excellent product
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 000 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1 and 5 stars
Reset filtersM
Rating: 5 out of 5
Beautiful labels, great and fast service, really very satisfied! Perfect customer service! Thank you
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M
Rating: 5 out of 5
Great labels for clothes and great labels for items as well. Shipping not fast but in context great service: also customer care always helpful. The mini object labels come off the side of the pencils. I have been buying Petit Fernand labels for years and am very happy with them despite this flaw in the mini object labels.
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G
Rating: 5 out of 5
Great products, fun for children and excellent quality. Durable over time. I have been getting stickers for my child's school supplies for several years now.
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M
Rating: 5 out of 5
Super!!!!!!!!!
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F
Rating: 5 out of 5
Product conforms and as described, fast shipping, good communication via email
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E
Rating: 5 out of 5
Lovely and durable stickers. This is already the third year we have been using them and they are perfect. We still have the ones from three years ago on some things. A few days delay in shipping, but at the time of highest demand, so totally predictable!
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V
Rating: 5 out of 5
Very positive experience,it is already two years that I ordered labels for my son ,both for books and pencils.Excellent as adhesion and graphics.
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L
Rating: 5 out of 5
I ordered the labels for my grandson and was able to personalize them with subjects I knew he would enjoy. They are very cute and most of all very useful.
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D
Rating: 5 out of 5
Super cute labels well made and durable ..I recommend them are the top?
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C
Rating: 5 out of 5
Well made labels, very nice graphics, accurate shipping, definitely repeat experience
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N
Rating: 5 out of 5
As always, I am very happy with the products received. This is the third year that I have placed an order to mark the clothes of the little one and I will continue to do so.
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M
Rating: 5 out of 5
Perfect product.
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N
Rating: 5 out of 5
I placed two orders, both perfect and on time. Very well made labels, nice colors and patterns. I also attached them to the water bottle and they stand up to daily washing.
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I
Rating: 5 out of 5
Very nice thermoadhesive labels, completely similar to the online design and easy to apply. The delivery was on time as stated. I am very satisfied and will order them again
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E
Rating: 5 out of 5
Beautiful products great materials accurate shipping
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Z
Rating: 5 out of 5
Lovely labels that have stuck for 2.5 years so far! Many a hot wash and dishwasher survived. Have bought more.
E
Rating: 1 out of 5
Labels come off both fabric and object labels, I was sent the wrong water bottle cap and when I asked for an explanation I was told it will arrive
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Response from Petit-Fernand
Good morning Eva, we are very sorry for this unpleasant experience. We have contacted you to find an appropriate solution. Have a good day ? Alessio
V
Rating: 5 out of 5
Beautiful, reasonable price, after washes in washing machine/dishwasher depending do not go away. Recommend!
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L
Rating: 5 out of 5
Labels for objects excellent. Likewise the ones for clothes and despite many washings they do not come off. I have been relying on them for years now and wouldn't change for the world. Ordering and customizing them is very easy and shipping is very fast.
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I
Rating: 1 out of 5
My order never arrived!
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by the postal service. I confirm that we have made the refund as you requested. Have a nice day ? Alessio
M
Rating: 5 out of 5
Loved the quality! Only suggestion is that the stick on labels had the iron on instructions so was slightly confused! Uniform has been for a fair few washes and labels are still intact! :)
G
Rating: 5 out of 5
Product perfectly in accordance with what was requested and delivered on time despite a malfunction on the delivery address and a strike in the logistics sector
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S
Rating: 1 out of 5
We ordered items one of which had a missing piece We sent notification to customer service but no response.
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Response from Petit-Fernand
Good morning Sara, We could not trace your message, we have quidi tried to contact you to find a solution to this unfortunate inconvenience. Have a nice day ? Alessio
G
Rating: 1 out of 5
The order never arrived. I was offered a resubmission, I hope not to have a second disappointment.
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. We hope you will receive the new shipment soon A good day Alessio
H
Rating: 5 out of 5
Brilliant labels been using this company for 3 years now & never had a problem with them. So easy to apply & very good in the washing machine too
S
Rating: 5 out of 5
I have been using the labels since my daughters attended daycare. They are so easy to use. The ones for items, even though they are washed in the dishwasher, stay intact, the ones on clothes barely get ruined after lots of washes at 60°. Price commensurate with the quality! Overjoyed with the choice
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M
Rating: 5 out of 5
the quality of the labels is outstanding, I was hoping for faster delivery....
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S
Rating: 5 out of 5
Loved the flexibility of the design function online. Enjoyed handing them over for my kids to choose for themselves.
O
Rating: 1 out of 5
Never received order
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Good day Alessio
C
Rating: 5 out of 5
Excellent product.
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L
Rating: 1 out of 5
Hello I have not received my order since September 4, 2022. Please check it again and let me know: Where is the package? I am looking forward to it. LAM
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Response from Petit-Fernand
Hello Lam. I am sorry that you have not yet received your order. Please see the reply to your email with further information.
K
Rating: 5 out of 5
Great quality and lovely choice of designs. Got second set for school. 1st/nursery set survived washing and tumble dryer.
M
Rating: 1 out of 5
Did not receive the goods and no feedback from customer service. Can only advise against ordering here. Too bad, hope I get my money back.
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Response from Petit-Fernand
Hello Maria, we are sorry that you have not yet received your order. We reply to all customers and you probably did not reply to the general information email you received when you filled out the contact form. Please provide with your order number and and address confirmation and we will be able to provide with solution.
M
Rating: 5 out of 5
Positive experience,very nice labels and even after machine washing they are still well attached.
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L
Rating: 5 out of 5
Everything is fantastic!
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D
Rating: 5 out of 5
I have been using these name labels for about 5 years, love them, never had a problem they are in the kids wellies,coats, lunch bags, drink bottle! I put them on everything. And love all the different logos and colours
B
Rating: 1 out of 5
I HAVE ALWAYS BUYED FROM THEM WITH NO MAJOR PROBLEMS, ONCE IT HAPPENED TO ME THAT THE LABELS WOULD NOT REMOVE FROM THE SHEET AND THEY SENT THEM BACK TO ME, THIS YEAR IN ADDITION TO THE DELAY NOT ADDUCIBLE TO THEIR IMAGE , THE ADHERENCE OF THE LABELS ON THE COLORS LEAVES TO DESIRE .
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Response from Petit-Fernand
Good morning Barbara, we are sorry to hear that your order did not meet your expectations. Please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution Good day Alessio
G
Rating: 5 out of 5
Well-made products, perfectly adhered to surfaces and garments, personalized and colorful. Arrived in a short time and at a great cost.
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M
Rating: 5 out of 5
Great experience!!! Labels as description, arrived after a week! So far after several washes a few corners have turned up but they are holding
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