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D
Rating: 5 out of 5
I always order here and I'm never disappointed.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 999 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1 and 5 stars
Reset filtersK
Rating: 5 out of 5
Stickers of your own choice are great and exactly like the templates. However, it should not be promised: fast delivery ?? after 2-3 days. ????Es took at least 10 days despite the announcement. Are on the way
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S
Rating: 5 out of 5
Very cute sticker tags great value for money they are customizable easy to make from the site and fast delivery
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S
Rating: 5 out of 5
The website is well designed and allows you to make your own labels easily and with a wide choice. Fast delivery and the result is exactly what you see on the screen! Top service thank you
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T
Rating: 5 out of 5
Still satisfied after several years. Good quality labels and fast delivery.
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M
Rating: 5 out of 5
All easy and perfect,beautiful adhesive labels for clothes! Bravo!!!
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F
Rating: 1 out of 5
This is a scam. I ordered labels on the 30th of August and today is the 22nd of September. They never arrived. I messaged them on their website and they never replied. They're thieves!
Response from Petit-Fernand
Dear Fateha, you provided with the incomplete address and the order could not find its way to you. You messaged us once 3 days ago and we gave you a few options how to resolve this situation. We looking forward to your reply.
F
Rating: 1 out of 5
I was happy with this site until my last order when the gourd arrived with two half-peeled patterns. No customer service on the phone, two emails sent and still no reply. I'm very disappointed, at the price of the gourd it can't arrive damaged.
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Response from Petit-Fernand
Hello Fanette, thank you for your phone call. Your new gourd is on its way :) Have a nice day!
A
Rating: 5 out of 5
The labels are nice with a choice of pretty decorations
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A
Rating: 1 out of 5
The package was lost. After several emails finally someone took the matter in hand...a month later I still haven't received anything...luckily I still had other labels from another brand. I don't think I will place any more orders with you
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Response from Petit-Fernand
Good morning Alice, We are sorry for this delivery anomaly by the postal services. In the past few days we have rescheduled the order as you requested. We hope you will receive it soon Have a good day ?
A
Rating: 1 out of 5
Order placed on August 30th and still nothing received on September 20th. The direct debit, on the other hand, went through without a hitch. No one from your small company saw fit to find out where the order was, so I had to contact you several times. I will not repeat the experience.
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Response from Petit-Fernand
Hello Agathe, we're sorry for the delay in your order. Have a nice day!
A
Rating: 5 out of 5
Top!!! Nothing to say ! Happy with my labels !
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S
Rating: 5 out of 5
Fast delivery and perfect labels. I'll be ordering again soon.
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R
Rating: 5 out of 5
Another successful order with Cmonetiquette Order on time and compliant Thank you.
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A
Rating: 5 out of 5
Perfect for my son's school stuff. For clothes too! I highly recommend it! And what's more, you can personalize them (choice of color, theme).
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G
Rating: 5 out of 5
Super stickers as I created them so they arrived. Fast delivery and very efficient product support. Highly recommended.
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G
Rating: 5 out of 5
Labels arrived in a very short time...super cute and very functional....
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J
Rating: 5 out of 5
I love these products
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A
Rating: 1 out of 5
I placed the order on August 30,as of today 22/9 nothing has arrived.They do not answer the phone.On Ig and by email they respond with the usual email asking to confirm the shipping address, which I have already done 3 times.Too bad,I had taken other things the past years and I had been great,service to date really bad and not reliable.
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Response from Petit-Fernand
Good morning Alessandra, We apologize for this delivery anomaly by the postal service. I confirm that we have taken steps to find a solution to this unfortunate inconvenience. Looking forward to your feedback Good day Alessio
M
Rating: 5 out of 5
fast, high-quality service
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C
Rating: 5 out of 5
Fast, careful delivery, as requested. I recommend it.
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I
Rating: 5 out of 5
Fast and efficient after-sales service, much appreciated!
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L
Rating: 1 out of 5
Order never arrived. They used to be more accurate. I have been waiting 23 days now. School started and I had to find another solution fortunately the other company I placed the order with was efficient and the labels arrived in no time!!! Never again Petit fernand!!!!
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Response from Petit-Fernand
Bungiorno, we are sorry for this delivery anomaly by postal services. We have made arrangements to refund your order. Good day Alessio
F
Rating: 5 out of 5
Perfect, fast delivery and always a choice of colors and logos to suit our taste or that of the children.
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M
Rating: 5 out of 5
Very cute labels, got the unicorn ones. Delivery within a week of ordering
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T
Rating: 5 out of 5
Beautiful and functional labels; also, when faced with a shipping delay due to missing house number, I contacted the service department who was present and cooperative!
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L
Rating: 5 out of 5
We received the personalized labels and love them! There was a delivery problem due to the post office, but thanks to the very helpful Customer Service everything was resolved efficiently with explicit communication. Well done! Thank you so much!
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C
Rating: 5 out of 5
Super, I'm always delighted with these labels... I recommend them, they're very practical and don't wash out - a plus ????
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L
Rating: 5 out of 5
Super fast!
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J
Rating: 5 out of 5
The girls were delighted
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A
Rating: 5 out of 5
I'm always happy with the quality, choice and delivery. I've only bought my labels from this site for several years now!
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C
Rating: 5 out of 5
Very nice labels.delivery a little late but that's the postal times..
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A
Rating: 1 out of 5
I ordered a month ago and still haven't received anything
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Response from Petit-Fernand
Good morning Angela, we are sorry for this delivery anomaly. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Alessio
K
Rating: 5 out of 5
very good labels, they seem to be very durable, but we'll have to wait and see...
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L
Rating: 5 out of 5
Great products remain intact over time, delivery in the shortest possible time and detailed Highly recommended
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M
Rating: 1 out of 5
Missing articles. Sent a reply message that said it would be sent in 3 days, but nothing.
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Response from Petit-Fernand
Hello Manon, we apologize for this oversight on our part. We have contacted you by email in order to help you.
V
Rating: 1 out of 5
Unfortunately, the order placed never arrived for me!!! Customer service contacted me nicely but not very constructive because then in the end I didn't get it resolved. I am so sorry,it is probably the fault of the postal service.
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Response from Petit-Fernand
Good morning Valentina, we were waiting for confirmation of your address before offering you a solution. We have now, sent you an email to resolve this inconvenience with ppostal services. Good day Alessio
I
Rating: 5 out of 5
I love ????
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R
Rating: 1 out of 5
This order has not been delivered and I still have no concrete follow-up.
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Response from Petit-Fernand
Hello Rabya, we will contact you by phone to help you as soon as possible. Have a nice day!
R
Rating: 1 out of 5
I have orders (3) that have not been delivered to date and I have no concrete follow-up. N°1002318334 "23.08.22" N°1002326806 "24.08.22" N°1002407533 "29.08.22" I would otherwise have given 5 stars.
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Response from Petit-Fernand
Hello Rabya, we will contact you by phone to help you as soon as possible. Have a nice day!