Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 58 738 published reviews

Summary of reviews

The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.

Reviews 1 and 5 stars

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Victoria R.
Rating: 5 out of 5
High quality products, fast delivery and great designs! Always happy to ??
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Ssp
Rating: 5 out of 5
The look is great - let's see if they survive everyday school life ?
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Frau S.
Rating: 5 out of 5
I am completely satisfied. The quality and quantity are right and the design is also very appealing.
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Fabiana
Rating: 5 out of 5
As always order on time is perfect
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Weronika K.
Rating: 5 out of 5
Everything super ?? Gladly again ??
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Invité
Rating: 1 out of 5
Super disgusted. I never received my package.
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Response from Petit-Fernand
Hello, we are sorry to learn of this delivery anomaly by the postal services. We have sent you an e-mail to try to find a solution as soon as possible. Have a nice day Alessio
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Laub
Rating: 5 out of 5
Very beautiful labels, but most of all durable! The ones for clothes endure endless machine washes without fading. Even the ones for items don't spoil, despite use by my two brats!
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Kirstie H.
Rating: 5 out of 5
Excellent customer service when product didn't arrive due to postal service issues. Would definitely recommend using this company and will continue to be a loyal customer
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Oana R.
Rating: 5 out of 5
Very nice, high quality products that stand the test of time.
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Miriam
Rating: 1 out of 5
Order never received labels paid a lot and never arrived
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Alessio
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Fiona Coltellaro
Rating: 5 out of 5
Great experience as always and very fast
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Michelle R.
Rating: 5 out of 5
I purchased a set of personalized name labels that can be used on clothing, shoes, various clothing and items. Top labels!!! I've already tried them all, the ones for the inside of shoes are exaggerated, they don't rub off and hold their position. The ones for objects withstand microwaves and dishwashers without marring and/or peeling off. And finally, the thermoadhesive ones for clothes withstand several types of washing and the dryer!!! Which is not always a given. Great customer service. Fast shipping and no small thing, the package was delivered to the mailbox completely undamaged and unwrapped. I will definitely be making more purchases!!!
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Stefania M.
Rating: 5 out of 5
All perfect
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Isabelle D.
Rating: 5 out of 5
We are repeat offenders. The stickers from esistmeins.de have simply won us over. With the different sizes, you can usually find the right name sticker for everything. The children's things can be labeled quickly and stylishly. They stick really well. We are very satisfied. Thank you!
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Valentina F.
Rating: 1 out of 5
More than 20 days after payment and my order, I still have not received the goods and have not been contacted by anyone, despite several reports,except through computerized emails.
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Response from Petit-Fernand
Good morning, we apologize for this delay on the part of the Postal Service. However, I confirm that we have responded to you and find a solution to this unfortunate inconvenience. Good day ? Alessio
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Julie
Rating: 5 out of 5
Top quality. Very well made. Fast, accurate delivery.
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Ausi S.
Rating: 5 out of 5
Customer service is really great. My orders didn't arrive after 10 days. I thought it was lost in the delivery. So they sent me another one as soon as possible for free. When the order is delivered. I love it! It comes in a tiny book of stickers.
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Rita T.
Rating: 5 out of 5
Great product and speed in shipping.
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Lair
Rating: 5 out of 5
The quality is top-notch and shipping is fast. Nothing to say except that everything is perfect. I recommend it! :)
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Edvige G.
Rating: 5 out of 5
Fast delivery, great products and most importantly very useful and easy to apply
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Carlotta
Rating: 1 out of 5
I never received the package and I've been waiting since September 6 they have not responded to my complaint emails. Very bad experience.
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Response from Petit-Fernand
Good morning Carlotta, we are sorry for this delivery anomaly by postal services. If you have contacted us via email at [email protected] we will get back to you as soon as possible to find a solution. Have a good day ? Alessio
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A.f
Rating: 5 out of 5
Top quality, very satisfied, we were even able to use some stickers several times. Fast processing and shipping. Top
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Cristina C.
Rating: 1 out of 5
Nothing has arrived yet after 1 month after ordering
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. We have sent you a message to resolve this inconvenience. Have a good day ? Alessio
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Marie Evanno
Rating: 5 out of 5
I ordered labels, they were correct and were delivered quickly. No complaints
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Sara
Rating: 5 out of 5
Very nice labels, durable and not particularly expensive. I am satisfied with them!
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Invité
Rating: 5 out of 5
Fast delivery
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Charlène
Rating: 5 out of 5
Fast delivery Labels as per website photos Good quality and stick well
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Marie Nguyen
Rating: 5 out of 5
I highly recommend this merchant. The labels are of good quality, shipping is fast and delivery times are respected. We had a back-to-school promo code when we bought sets from Gémo, but I made a mistake in my order and the discount was not taken into account. I made a request to customer service, who were very responsive and attentive. My request was immediately dealt with favorably and I would like to thank them again for their friendliness and business sense.
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Idi
Rating: 5 out of 5
Very nice labels of very good quality I would recommend without hesitation
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Gianluca
Rating: 1 out of 5
Very bad service Order placed on September 6 never received anything.
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Response from Petit-Fernand
Good morning, Sorry to hear you have not yet received your order Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Alessio
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Nadege Lévêque
Rating: 5 out of 5
Order completed and well received, as ordered. Satisfied.
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Marcella B.
Rating: 5 out of 5
I bought the labels to attach to clothes. They look good to me. They withstood the heat of the dryer.
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Dominika M.
Rating: 5 out of 5
I am super satisfied!
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Ellys R.
Rating: 5 out of 5
Speed in shipping, correct order, adequate packaging. Ease of ordering. The labels work and look very nice. I am satisfied with them.
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Melani
Rating: 5 out of 5
I ordered a personalized water bottle for my daughter and many of the clothing labels along with the iron labels. They were delivered fast amd order was accurate. I really enjoy using them. They are cute and seem to be great quality. I will definitely be ordering in the future. Thank you
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Leticia
Rating: 5 out of 5
I am very impressed with the quality and finishes of the thermal bottle! Really happy to find a more local business!
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Mme Vêtu Sonia
Rating: 5 out of 5
Very good quality labels, sticks well, I highly recommend.
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Fatoumata Diaby
Rating: 5 out of 5
Received on time compliant product
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Sam
Rating: 5 out of 5
superb labels, beautiful designs and colors. They're durable, even the ones you stick on your clothes. I recommend them because they're important for school, and no more lost or exchanged items, which is reassuring.
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D. Soun
Rating: 5 out of 5
Top Very good quality
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