Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 038 published reviews
5 44,5k 84% 4 3 399 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1 and 5 stars

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G
Geneviève M.
Rating: 5 out of 5
following a purchase from 22/08/2025
the bags I received are great and the kids love them
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Maud B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Perfect
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Alexi M.
Rating: 5 out of 5
following a purchase from 22/08/2025
Quality product that lasts great
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Stephanie G.
Rating: 5 out of 5
following a purchase from 12/08/2025
Everything is great
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Response from Petit-Fernand
Good day, Stephanie,
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
C
CANDICE G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Top
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Gervaise N.
Rating: 5 out of 5
following a purchase from 21/08/2025
Affordable labels, plus a personalized tasting box ordered for my son's kindergarten return! The visuals are largely faithful to the images on the site before ordering! Fast shipping, and secure payment. I opted for the iron-on clothing labels and so far I am not disappointed;
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Sarah C.
Rating: 5 out of 5
following a purchase from 16/08/2025
Perfect, very good quality at a low price
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Océane C.
Rating: 1 out of 5
following a purchase from 20/08/2025
I am disappointed with the iron-on labels. They do not hold up in the wash (30°) as indicated in the description. The labels peel off partially or totally with each wash or use. I am disappointed with my purchase for the price... yet I carefully followed the instructions for installation.
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Response from Petit-Fernand
Hello Océane,

Thank you for your feedback and we are sincerely sorry to hear about your disappointment regarding our iron-on labels. We place great importance on customer satisfaction and take your comments very seriously.

Please feel free to contact us directly so that we can resolve this situation together. Your experience matters a lot to us and we would be happy to provide you with a satisfactory solution.

Best regards,
Giulia C-Monetiquette
M
marine J.
Rating: 5 out of 5
following a purchase from 22/08/2025
An incredibly responsive customer service, very satisfied with my order and the delivery times. Thank you very much
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Loubna K.
Rating: 5 out of 5
following a purchase from 21/08/2025
Quick and efficient
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Aurélie B.
Rating: 5 out of 5
following a purchase from 21/08/2025
PERFECT! Slight issue with the reception of an item. I made a request, they responded in less than 24 hours and resent a new item. Their product, their promotion, their treatment, delivery... everything is great. And for the item with the small defect that they changed for me, well, it happens! and it's really not a big deal
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Julie T.
Rating: 5 out of 5
following a purchase from 21/08/2025
Very good
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Lanihei T.
Rating: 5 out of 5
following a purchase from 21/08/2025
Super fast! Top quality
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Naima R.
Rating: 5 out of 5
following a purchase from 21/08/2025
Excellent
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Lola L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Due to being in a small town, I had a problem with delivery ....but the product and customer service were impeccable. Thank you
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AURÉLIE M.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very beautiful labels
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Laure H.
Rating: 5 out of 5
following a purchase from 22/08/2025
Always so happy with my label purchases!
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Patricia D.
Rating: 5 out of 5
following a purchase from 22/08/2025
Too good for my grandchildren, we recommend it every year.
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Claudia T.
Rating: 5 out of 5
following a purchase from 10/08/2025
Super beautiful and a fast shipping The stickers last forever on the things super well
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Response from Petit-Fernand
Good day, Claudia,
thank you very much for your kind words. Your satisfaction is a great motivation.
Have a nice day,
Customer Service EsIstMeins
L
Léria C.
Rating: 5 out of 5
following a purchase from 21/08/2025
Super
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Brida L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Great
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Kathleen D.
Rating: 5 out of 5
following a purchase from 21/08/2025
Perfect
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Elodie G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Products conform to the description and fast delivery
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Harriet S.
Rating: 5 out of 5
following a purchase from 12/08/2025
Perfect!
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Sarah K.
Rating: 5 out of 5
following a purchase from 20/08/2025
Order received very quickly, the labels are superb and of great quality, I am really delighted!
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Kontxi M.
Rating: 5 out of 5
following a purchase from 11/08/2025
I love them!!!
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Aida N.
Rating: 5 out of 5
following a purchase from 22/08/2025
Great, my kids loved it
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Amandine B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Delighted with my orders on this site! Labels of beautiful quality and very pretty
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Charline G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very satisfied with this first order!
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Elodie D.
Rating: 5 out of 5
following a purchase from 22/08/2025
Practical, easy and with choice
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Mathieu R.
Rating: 5 out of 5
following a purchase from 21/08/2025
Great purchase, nothing to say
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Ane-Flore T.
Rating: 5 out of 5
following a purchase from 21/08/2025
Large selection, fast delivery
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MICHELLE F.
Rating: 5 out of 5
following a purchase from 21/08/2025
Excellent site, choice and fast delivery
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Mmah Z.
Rating: 5 out of 5
following a purchase from 20/08/2025
5
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Anaïs B.
Rating: 5 out of 5
following a purchase from 21/08/2025
Super label and quick to apply
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Aurélie H.
Rating: 5 out of 5
following a purchase from 22/08/2025
I benefited from a Gémo offer. No problem with my order. Good quality labels that stick well on clothing and shoes. Clear printing, cute and varied patterns. Impeccable.
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Valerie C.
Rating: 5 out of 5
following a purchase from 21/08/2025
Very satisfied. This is not the first time I order the labels. Very practical and the booklet that contains the labels has all the usage instructions. With the available choices, it can quickly become expensive with 3 children.
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Elodie C.
Rating: 5 out of 5
following a purchase from 21/08/2025
just great, affordable and of very good quality
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Paula B.
Rating: 5 out of 5
following a purchase from 11/08/2025
Fast reliable delivery! This is the 3rd order I have had and they are perfect! Would definitely recommend.
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Julie R.
Rating: 5 out of 5
following a purchase from 20/08/2025
Great!
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