Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 206 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1 and 5 stars

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L
Letizia
Rating: 5 out of 5
Fast customer service in responding and solving problems. Beautiful labels
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Response from Petit-Fernand
Good morning!!! Thank you for the great feedback! It is a pleasure to have such satisfied customers like you! ?? Chiara, Petit-Fernand
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Huot B.
Rating: 5 out of 5
Fast delivery
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Response from Petit-Fernand
Hello, It's a pleasure to read your message! Thank you for your confidence? Have a nice day, Camille C-MonEtiquette
M
Martina
Rating: 5 out of 5
Product arrived on time . Matches what was requested.
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Response from Petit-Fernand
Good morning! ?? Thank you very much for your positive feedback! We are happy to know that the product arrived on time and meets your expectations. Best regards, Chiara, Petit-Fernand
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Danièle C.
Rating: 5 out of 5
1st order of personalized Christmas ornaments? Everything went really well and I'm totally happy!
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Response from Petit-Fernand
Hello, Thank you for choosing us? It's a pleasure to read your message Beautiful day, Camille C-MonEtiquette
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Andrea D.
Rating: 1 out of 5
I purchased a new school uniform in late July 2024 for my daughter to begin her studies at a secondary Grammar school in September 2024. Despite careful adherence to the washing instructions (30 degrees and delicate cycle), the uniform stickers have begun to peel and detach within a mere three months. I contacted the company to express my disappointment. Instead of a sincere apology, I was offered a measly 20% discount on additional purchases. This response is entirely unsatisfactory, as it does not address the fundamental issue of the product's poor quality. I expect a full refund for the defective uniform stickers and a sincere apology for the inconvenience and frustration caused.
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Response from Petit-Fernand
Hi Andrea, Thank you for sharing your feedback with us. We're genuinely sorry to hear about the issues you've experienced with the uniform stickers. However, we must inform you that the warranty period has unfortunately expired, and we are unable to process a refund in this case. We did offer you a discount code as a gesture of goodwill, hoping it would help you with any future purchases. We encourage our customers to reach out to us promptly if they notice any problems with our products, as we are always here to assist. Please understand that while we strive to provide the best quality, we also rely on our customers to inform us of any issues as soon as they arise. We appreciate your understanding in this matter. Best regards ? Chiara, Petit-Fernand
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Andrea D.
Rating: 1 out of 5
I purchased a new school uniform in late July 2024 for my daughter to begin her studies at a secondary Grammar school in September 2024. Despite careful adherence to the washing instructions (30 degrees and delicate cycle), the uniform stickers have begun to peel and detach within a mere three months. I contacted the company to express my disappointment. Instead of a sincere apology, I was offered a measly 20% discount on additional purchases. This response is entirely unsatisfactory, as it does not address the fundamental issue of the product's poor quality. I expect a full refund for the defective uniform stickers and a sincere apology for the inconvenience and frustration caused. I do not recommend this product!
Response from Petit-Fernand
Hi Andrea, Thank you for sharing your feedback with us. We're genuinely sorry to hear about the issues you've experienced with the uniform stickers. However, we must inform you that the warranty period has unfortunately expired, and we are unable to process a refund in this case. We did offer you a discount code as a gesture of goodwill, hoping it would help you with any future purchases. We encourage our customers to reach out to us promptly if they notice any problems with our products, as we are always here to assist. Please understand that while we strive to provide the best quality, we also rely on our customers to inform us of any issues as soon as they arise. We appreciate your understanding in this matter. Best regards ?? Chiara, Petit-Fernand
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PGFamily
Rating: 5 out of 5
The personalized Christmas hoods are magnificent. Beautifully finished, sent quickly and very well cared for. I think that next Christmas, Santa will be thinking ahead to equip uncles, aunts, nephews, nieces and grandparents too...hoping that there will be new colors and patterns by then!
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Response from Petit-Fernand
Thank you very much for your message. We are delighted that you like our products? Have a nice day, Camille C-MonEtiquette
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Stephanie L.
Rating: 5 out of 5
Website really easy to order from and delivery is very fast.
Response from Petit-Fernand
Hi there Stephanie! ?? Thank you for your wonderful feedback! We're thrilled to hear that you find our ordering process easy and our delivery fast. Your satisfaction means the world to us! Best wishes, Chiara, Petit-Fernand
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Alessandra
Rating: 5 out of 5
Great labels x children's clothing
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Response from Petit-Fernand
Good morning Alessandra, How nice to hear that the baby clothes labels were helpful! ???? Chiara, Petit-Fernand
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Aurelie H.
Rating: 5 out of 5
Super labels, this is my 3rd order and I'm delighted. The designs are really nice, the labels are very easy to apply and not expensive.
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Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
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Chiara
Rating: 5 out of 5
Very good customer service, available for anything accurately and quickly. Very good and useful products!
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Response from Petit-Fernand
Good morning Chiara, It is great to receive compliments about our customer service! Your satisfaction is our priority. ?? Chiara, Petit-Fernand
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Catherine V.
Rating: 5 out of 5
Super cool concept for toast boxes and water bottles. Everything can be customized. You choose the model, motif, color, first name (yes, directly printed on your item) and font. Fast delivery
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
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Mme A.
Rating: 5 out of 5
All right!??
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Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
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Emmanuelle G.
Rating: 5 out of 5
Great! Delivery, product, everything is PERFECT
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Luka D.
Rating: 5 out of 5
Excellent quality Fantastic customer service
Response from Petit-Fernand
Hi there! ?? We're so glad you're happy with the quality of our products and our customer service! It's always our aim to provide the best for our customers. Thank you for your kind words! Best wishes, Chiara, Petit-Fernand
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Cynthia
Rating: 5 out of 5
Fast delivery. Product conforms to images and is of good quality.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Sig.ra M.
Rating: 5 out of 5
Excellent service. I had not had the envelope with the stickers delivered and they sent everything back to me. Seriousness and efficiency
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Response from Petit-Fernand
Good morning, We apologize for the inconvenience with the sticker envelope, but we are glad we were able to resolve it quickly. Thank you for your understanding! ?? Clare, Petit-Fernand
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Rhianna
Rating: 5 out of 5
This is our second order and we've had great experiences both times. Easy to order and we love the personalisation options. My boy picked out the design himself and is very happy with the final stickers.
Response from Petit-Fernand
Hi Rhianna! ?? Thank you for choosing us for the second time! We're delighted to hear that your boy enjoyed picking out his design and is happy with the final stickers. Best wishes, Chiara, Petit-Fernand
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Gwenaëlle
Rating: 5 out of 5
Fast shipping, labels as described. Easy to put on
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Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
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lebe C.
Rating: 5 out of 5
I received the personalized gourd. It's very cute, but it looks like stickers are just stuck on it, so I'm wondering about the durability. That said, it's still very cute.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. This is sublimation printing, not stickers. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Laetitia V.
Rating: 5 out of 5
Fast and efficient
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
C
Conny
Rating: 5 out of 5
The first delivery did not arrive, it was sent a second time free of charge and this time it arrived.
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Response from Petit-Fernand
Hello, Thank you very much for your positive review, we are very touched by it. ?????? Have a nice day, Elise, EsIstMeins
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Isabella X.
Rating: 5 out of 5
Very kind, following my post-order change request, they reprinted the labels.
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Response from Petit-Fernand
Good morning Isabella, We are always willing to help, and we are glad you appreciated our assistance! ?? Chiara, Petit-Fernand
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Austin B.
Rating: 5 out of 5
Fast and compliant
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Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
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Melle S.
Rating: 5 out of 5
Always satisfied with my purchases for over 8 years! Very nice rendering every time. Fast shipping. 100% recommended.
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Véronique D.
Rating: 5 out of 5
Items conform to my order. Good quality
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
J
Jean-Louis
Rating: 5 out of 5
This was my first order on the site, and it arrived on time and in good condition. We still have to test the label life cycle.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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cliente
Rating: 5 out of 5
Very good quality isothermal flask, fast delivery, perfect!
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
D
Dominga
Rating: 5 out of 5
You are as efficient and fast as ever
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Marjorie
Rating: 5 out of 5
Very pretty children's labels for clothes and objects. Lots of cute designs. Nice Christmas items, but a bit pricey.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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Marlene C.
Rating: 5 out of 5
Top quality! Always top quality and fast shipping
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Julie
Rating: 5 out of 5
Very easy to personalize labels, fast shipping, I recommend!
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Elke S.
Rating: 5 out of 5
Super nice the ordered products with names ?
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
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Wilvine B.
Rating: 5 out of 5
On-time delivery. Excellent product quality
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Laetitia
Rating: 5 out of 5
Varied selection of quality products. Easy-to-use website. Fast, accurate shipping. I recommend
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
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Boubouille
Rating: 5 out of 5
Very fast delivery. As ordered
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Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
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Claudia G.
Rating: 5 out of 5
this is not the first time I use this site for my personalized purchases, this time I bought Christmas themed things, like the bag to put the gifts inside and the ceramic balls to personalize, unique gift and very appreciated by my sisters
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Response from Petit-Fernand
Good morning Claudia, It is wonderful to know that your sisters enjoyed the Christmas gifts! ???? Clare, Petit-Fernand
C
Corinne
Rating: 5 out of 5
Buy adhesive labels for clothing and objects, as well as heat-activated labels. The labels are beautiful and durable. They met my expectations and were received quickly. I recommend "C mon étiquette" products.
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Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
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geoffroy B.
Rating: 5 out of 5
Fast delivery
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
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G.B.44
Rating: 1 out of 5
I was supposed to receive the labels on the 18th, but I got them on the 24th. Too late. The clothes had to be marked over the weekend so I went to the supermarket to buy white labels and wrote in pen. I've got a batch of labels I don't need and 30 bullets less in my account. An experience I won't repeat.
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Response from Petit-Fernand
Hello, We are sorry that your order arrived too late. Unfortunately, we have no influence on the postal service, which was disrupted during the holiday season. Have a nice day, Elise, C-MonEtiquette