Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 208 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1 and 5 stars

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G
geoffroy B.
Rating: 5 out of 5
Fast delivery
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
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G.B.44
Rating: 1 out of 5
I was supposed to receive the labels on the 18th, but I got them on the 24th. Too late. The clothes had to be marked over the weekend so I went to the supermarket to buy white labels and wrote in pen. I've got a batch of labels I don't need and 30 bullets less in my account. An experience I won't repeat.
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Response from Petit-Fernand
Hello, We are sorry that your order arrived too late. Unfortunately, we have no influence on the postal service, which was disrupted during the holiday season. Have a nice day, Elise, C-MonEtiquette
M
MJP
Rating: 5 out of 5
This isn't the first time I've used your services. I appreciate your promptness and the quality of your products. The delivery was made quickly... Thanks again
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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Sabine B.
Rating: 5 out of 5
I was completely satisfied. It was exactly as described, fast delivery and beautiful presentation. Will stand the test of time. Yours sincerely
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
M
MARTIN
Rating: 5 out of 5
Easy to make, even if the first name was a bit small. I didn't see the actual size in the apperçu otherwise I would have enlarged it. Very fast delivery despite the holiday rush, thank you. My little girls really liked the little extra with the sticker sheet.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
Y
Yi L.
Rating: 5 out of 5
The name labels are well made and look exactly as pictured. Have done some experiments with different textures and fabrics and they worked well sticking nicely after a few washes. Better than the iron on version I bought from another company. Will purchase again.
Response from Petit-Fernand
Hi Yi! ?? We're thrilled to hear that our name labels are sticking well and exceeding your expectations! It's great to know they worked perfectly after washes. Thank you for your feedback, and we look forward to serving you again! Best wishes, Chiara, Petit-Fernand
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Francesca T.
Rating: 1 out of 5
I placed an order that never arrived.
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Response from Petit-Fernand
Good morning Francesca, Thank you for sharing your feedback and we sincerely apologize for the inconvenience. We are really surprised to read your comment, as our customer service team has already been able to assist you via email, proposing several solutions regarding your order. We would like to emphasize that, as per your choice, we have already provided a refund. We encourage you to contact us again for further clarification or needs. We are always here to help you. Sincerely, Chiara, Petit-Fernand ?
C
Client
Rating: 5 out of 5
As usual, never disappointed. This time we got the personalized christmas hood! Very pretty and true to size! Just great!
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Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
S
Samuraa
Rating: 5 out of 5
Very nice Exactly as ordered
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
A
Ana
Rating: 5 out of 5
Good quality and price
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JENNIFER D.
Rating: 1 out of 5
The bottles arrived broken and with the wrong personalization. They were sent back and one of them arrived without the straw. I asked for a refund but I had to pay for the bottle to be sent back!
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Response from Petit-Fernand
Hello, We're sorry for the inconvenience concerning your order and understand your dissatisfaction. We wish you all the best for the festive season. Elise C-MonEtiquette
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Morgane L.
Rating: 5 out of 5
Very nice products, very fast production and shipping! Thank you very much
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Petra M.
Rating: 5 out of 5
Everything went very well
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Response from Petit-Fernand
Hello, Thank you very much for your positive review, we are very touched by it. ?????? Have a nice day, Elise, EsIstMeins
G
Guigui
Rating: 5 out of 5
Beautiful labels. See in the wash
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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Patricia V.
Rating: 5 out of 5
Very pretty! Very satisfied with my order and delivery time respected.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
C
claire
Rating: 5 out of 5
Very good site, I ordered labels for my baby jars. Because nanny wasn't sure what I was doing. And isothermal bag for transporting food to auntie's house.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
L
laurence M.
Rating: 5 out of 5
You can choose the gourd you want from A to Z. And the speed of delivery. And my little girl was very happy.
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
C
Candice
Rating: 5 out of 5
Quality, impeccable service, expected product.... good continuation
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Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
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Léa K.
Rating: 5 out of 5
Top customer service. Order not received the first time but quickly reshipped free of charge and arrived in time for Christmas + very cute bag.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
V
Véronique
Rating: 5 out of 5
I placed 2 orders for labels 4 days apart, the second order arrived quickly but the 1st after 10 days was still not there. I informed customer service, whose 1st response did not satisfy me, but who finally reacted very quickly when I explained the problem again. The package of labels concerned was reshipped to me. So thank you for your responsiveness and reliability
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
M
Mme V.
Rating: 1 out of 5
Still not received my order placed in early December for my granddaughter's Christmas No news of shipment I am very e. Anger
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Response from Petit-Fernand
Hello, Thank you for your message. According to the tracking of your order, it was available in your relay point since 13/12. It is now reported as withdrawn. We hope it meets your expectations? Have a nice day, Camille C-MonEtiquette
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Barry A.
Rating: 5 out of 5
Fun, customizable products. Delivery times respected. Nothing to add.
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
K
katy C.
Rating: 5 out of 5
So beautiful and functional, I love it!!??
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Arlette R.
Rating: 5 out of 5
Fast shipping, impeccable labels, proactive customer service. Would recommend!
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Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
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Lila
Rating: 5 out of 5
Very nice product, as suggested.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
C
catherine B.
Rating: 5 out of 5
Very nice finish, I'm satisfied, fast delivery, well-packaged parcel.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
C
client(e)
Rating: 5 out of 5
Fast shipping, top label, I recommend this site ++++ Thank you Happy Holidays
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
S
Sylvie
Rating: 5 out of 5
efficiency speed quality
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
C
Christine B.
Rating: 5 out of 5
Fast customer feedback, helpful and very professional service
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
R
Rebecca A.
Rating: 1 out of 5
I still haven't received my order?!? Or the new order that was sent out as a replacement!!!
Response from Petit-Fernand
Hello, We are very sorry for the delay in delivery. ?? The second shipment we made is on its way and will be delivered shortly. Kind regards, Camille Petit-Fernand
J
Joanne C.
Rating: 5 out of 5
Been using you for years for stick on name tags and I love them. Highly recommend and always a great service.
Response from Petit-Fernand
Hi Joanne?? Thank you for being a loyal customer over the years! We're so pleased to know that you love our stick-on name tags and appreciate our service. Your recommendation means a lot to us! Best wishes, Chiara, Petit-Fernand
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Giada L.
Rating: 5 out of 5
Excellent and very good stickers .
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Response from Petit-Fernand
Good morning Giada, We are happy that you find the labels excellent and useful! ?? Chiara, Petit-Fernand
A
Amn H.
Rating: 5 out of 5
I bought two personalized water bottles for my children. The quality is really great! My kids love it! The shipping is neat and super fast too!
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. ?????? Beautiful day to you, Elise, C-MonEtiquette
R
Rika
Rating: 5 out of 5
This is the 3rd time I have ordered labels for my daughter and I am still satisfied with the quality (adhesive labels for clothing).
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Response from Petit-Fernand
Hello, Thank you very much for your positive review, we are very touched by it. ?????? Have a nice day, Elise, EsIstMeins
C
Croyiez
Rating: 5 out of 5
Fast delivery. Labels correspond to my expectations. I recommend 100%.
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
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Alexa G.
Rating: 5 out of 5
Great responsiveness from customer service after my parcel was lost in the post.
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
C
Charlotte
Rating: 5 out of 5
The labels are exactly what I ordered. They stick very well and hold (so far). My children's belongings are recognizable and I'm no longer afraid to leave them outside with unmarked clothes.
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Response from Petit-Fernand
Hello, thank you very much for your feedback. ?????? A lovely day to you, Elise, C-MonEtiquette
A
Audrey T.
Rating: 5 out of 5
Fast and good quality as usual
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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SEROTINI G.
Rating: 5 out of 5
Perfect products. Fast and careful delivery.
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette
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Morgane. M.
Rating: 5 out of 5
Great site and service. I had made a mistake on my postal code number and they responded very quickly and took my order with the new address. Thank you
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Response from Petit-Fernand
Hello, It's a pleasure to read your message. Thank you for choosing us. Beautiful day, Elise, C-MonEtiquette