The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
I sent an e-mail complaining about the gourd I ordered because the straw kept falling out and asking for a new lid to be sent, but I never received a reply.
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Response from Petit-Fernand
Hello, As requested, we have returned the straw for the gourd and hope that this meets your expectations. If you need anything else, please don't hesitate to contact us. If you have any further questions, please do not hesitate to contact us. The C-MonEtiquette team
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Annabelle Bizot
Rating: 5 out of 5
Very cute and quick
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Marine Bertrand
Rating: 1 out of 5
The labels peeled off after the first wash, even when the instructions were followed to the letter. I don't recommend them at all. I threw 15 in the garbage can.
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Response from Petit-Fernand
Hello, We're sorry to hear that your labels are coming off. This is absolutely not normal. We invite you to contact our customer service department with photos so that we can identify the problem and offer you a rapid solution. The C-MonEtiquette team
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Rachel L.
Rating: 5 out of 5
Stumbled across an ad thought I give it a try for the new school year I applied the labels 24 hrs before wearing and around 2 days before washing and tumble drying Honestly I'm wonderfully surprised so far they have washed & tumble absolutely fine no wrinkles , or signs of peeling If I have to put in a negative I would say they can take a while to arrive so please allow a fair amount of time however arrived in the time stated
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NADÈGE BOYER
Rating: 5 out of 5
The design is lovely and the kids are thrilled! Thanks
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JULIE
Rating: 5 out of 5
I've been very satisfied with the quality of the stickers for several years now, and the customer service is very responsive. I recommend you with my eyes closed. Thank you for your responsiveness
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SGK
Rating: 5 out of 5
Super friendly service!
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
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Anna CETRE
Rating: 5 out of 5
Good product quality and excellent service. Delivery was fast. My kids love their labels.
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Nury C.
Rating: 5 out of 5
This is the 5th year that I have been buying labels for my son, and I have been very happy, I am very happy, they have accompanied him throughout elementary school, and I will continue to do so, thank you. thank you.?
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Anonyme
Rating: 5 out of 5
Very intuitive site and high-quality articles
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Valentina B.
Rating: 5 out of 5
Beautiful and durable labels
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Catherine Eynard
Rating: 5 out of 5
Order made as every year. Received very quickly!
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Anna K.
Rating: 5 out of 5
Great service!!! My first order had not arrived at its destination, but they sibuto responded and sent my order back at their expense
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Deborah Serpin
Rating: 5 out of 5
I find the labels super cute with a wide choice and fast to receive I recommend 100% :)
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Invité
Rating: 5 out of 5
Top of the range as every year Huge choice of personalisation Fast delivery Very happy and so are my children.
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Cecile Germain
Rating: 5 out of 5
The personalization of the labels is top notch, I chose iron-on and it's really very good quality, even after several washes it doesn't move. The instructions for applying the labels are clear and simple. The time between order and delivery is more than reasonable. I really recommend this site, for the quality of the products and for the prices which are also more than reasonable.
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Micheline Demarthe
Rating: 5 out of 5
Beautiful personalized creations and fast shipping
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Elodie Chevrier
Rating: 5 out of 5
As usual fast order and fast delivery ????
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Kami Kindanda
Rating: 5 out of 5
Good quality product and fast shipping
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Maxime
Rating: 5 out of 5
Labels as I expected Impeccable
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Floriane Dargent
Rating: 5 out of 5
Nice quality labels that arrived on time.
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Sandy Lattaque
Rating: 5 out of 5
Very satisfied
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Sig.ra C.
Rating: 5 out of 5
I had a problem with shipping and they were very kind to resend the order. The labels are very nice. I would recommend it
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F.P.
Rating: 5 out of 5
The booklet that contains the stickers is very cute and practical. The personalized stainless and bpa free water bottle is very very nice!
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Juliana Simoes
Rating: 5 out of 5
Perfect label, perfect quality
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Régine B.
Rating: 5 out of 5
Excellent service, quality labels, customizable, durable. Several formats available. Attached in a small booklet. Fast delivery. I recommend +++.
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Isabelle MERCIER
Rating: 5 out of 5
label diversity that also appeals to the widest possible audience
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Delle C.
Rating: 5 out of 5
I have been a customer for 2 years, I think it is a serious and professional service. I am very satisfied!
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Eloise Icher
Rating: 5 out of 5
The labels are very well designed and sent quickly. I am very satisfied, thank you very much. I would recommend them.
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Silvia P.
Rating: 5 out of 5
I had a great time
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Sandra SANTIAGO
Rating: 5 out of 5
Excellent product quality! Good value for money.
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Mrs L.
Rating: 5 out of 5
Usually love Petite Fernand's stick on labels, but this year's labels are really tricky to get out of the book (as if they're not cut round the edges properly?) and are more sticky/tacky compared to the last time I ordered. Edited - thanks for your reply Petite Fernand and for sending new labels - didn't expect that! Upgraded from 3 stars to 5 :)
Response from Petit-Fernand
Hello Laura, So sorry about this quality issue. We have sent a new batch of labels into production for you, and hope you receive them soon. Have a wonderful day!
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Jessica R.
Rating: 1 out of 5
Order placed Aug 25, shipped on 27th to date Sept 9 still nothing. You send emails asking for the order to be rescheduled and confirming the 'address and no one responds. I meanwhile paid for an order that never arrived and not a little (about 35) and I have to label all the school supplies but I can't do it because they are without labels. I repeat from customer service no one responds and I am left waiting for a phantom order and have to spend more money to get school labels. Very bad experience
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Response from Petit-Fernand
Good morning Jessica, Thank you for your comment and we sincerely apologize for the inconvenience you experienced with your order. Unfortunately, we receive a high volume of emails every day, which can lead to delays in responses. We would like to let you know that we have already sent out a new order to resolve the situation and hope that it will arrive as soon as possible. We understand how frustrating it is not to receive the materials you need for school and we are sorry for the inconvenience caused. Your patience is greatly appreciated as we work to improve our service. If you have any further questions or needs, please do not hesitate to contact us. We are here to help! Good day, Clare, Petit-Fernand
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Mary Blanchart
Rating: 5 out of 5
Nice label, fast delivery
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Diana
Rating: 5 out of 5
Great wee stickers for labelling uniforms very easy to use and in a nice wee booklet booklet my daughter loves them
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IB
Rating: 5 out of 5
Order received on time. The labels are TOP! Thank you. I will recommend
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Christine
Rating: 5 out of 5
Exactly what you see in the advertisement so very Happy and didn't take that long to arrive either.
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Rose Wabi
Rating: 5 out of 5
Beautiful labels, sticks really well.
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PS
Rating: 5 out of 5
Very good after-sales service, labels are always attractive and durable.
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Céline Blancon
Rating: 5 out of 5
1st order on your site and I am very happy and satisfied. Because: Your site is simple and easy to use Wide choice of products Quality /Price of the products at the top Fast delivery So I will recommend without worries
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